fixed : old hard reset procedure doesn’t work on new iPhones with finger scan

Question :

I just encountered an error (or bug) in iOS forcing me to do a hard reset on my iPhone, but when I try the good-old reset-procedure by pressing both the MENU- and POWER-button simultaneously, there’s no reset… just a click-sound and a screenshot photo being taken…

What’s going on ?

 

Answer :

For all iPhones (and iPads) that still have the MENU-button (*) without fingerscan [ so all iPhones up until and including the iPhone 5 and 5c ], the procedure for a hard reset is :

  • make sure you have the PIN-code of your SIM-card at hand
  • press and hold the MENU- and POWER-buttons (*) of your iPhone/iPad simultaneously until the entire screen turns black and the Apple logo reappears
  • then release both buttons and wait for the screen to go back to normal
  • and when asked, enter the PIN-code to unlock your SIM-card

…that’s it

For all iPhones that have the new fingerscanning MENU-button (*) [ so all iPhones starting from the iPhone 5s and iPhone 6 and newer ], the above procedure does no longer work, so there is a new procedure for a hard reset :

  • make sure you have the PIN-code of your SIM-card at hand
  • press and hold the POWER-button (*) until the screen goes fuzzy and the ‘slide to power off’-slider appears
  • then release the POWER-button and slide the slider to the right to turn the iPhone off
  • wait for the screen to go black
  • then press and hold the POWER-button until the Apple logo (re)appears
  • then release the POWER-button and wait for the screen to go back to normal
  • and when asked, enter the PIN-code to unlock your SIM-card

UPDATE : since iOS 9.3 the ‘old’ procedure for a hard reset was re-introduced as an extra for the newer fingerscanning iPhones, so these can now also be reset by simultaneously pressing & holding the MENU- and POWER-buttons 

…that’s it

(*) the MENU-button is the button that is on the front side of your iPhone or iPad just below the screen :

  • on iPhones up until the iPhone 5 and 5c, the MENU-button has a ’rounded square’ icon on it
  • on iPhone 5s, iPhone 6 and newer, the MENU-button has no printing on it, but it has an (invisible) fingerscanning-sensor inside

…the POWER-button is the button that is used to turn the iPhone/iPad screen ON and OFF :

  • on iPhones up until the iPhone 5c and 5s, the POWER-button is on the top-side of the iPhone (just like it is on iPads)
  • on iPhone 6 and newer, the POWER-button is on the right-side of the iPhone

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fixed : set IMAP eMail for Hotmail.com, Live.com and Outlook.com on iPhone/iPad

Question :

I would like to setup my Hotmail-eMail on my iPhone, but rather as an IMAP-account than as the usual POP-account.

Is there any way to do that in iOS ?

Answer :

Yes, IMAP eMail has finally come to Hotmail.com, Live.com and Outlook.com eMail.

To set up a Hotmail/Live/Outlook-eMail account on your iPhone/iPad, do this :

note : instructions for setting-up Hotmail/Live/Outlook-eMail on MacOSX can be found here.

if you’re running iOS 7 [ scroll down for iOS 6 and iOS 4.2.1 ] :

1- open the Settings app, go to “Mail, Contacts, Calendars” and in the “ACCOUNTS” chapter, click on “Add Account”

2- in the window that opens, click on “Outlook.com”

3- in the next window,  type your Hotmail/Live/Outlook-eMail address, your Password and any Description you like, then click “Next”

4- in the window that follows, select the options you want (at least keep “Mail” switched “ON”) and click “Save”

That’s it… congratulations ! 😉

if you’re running iOS 6 [ scroll down for iOS 4.2.1 ] :

1- open the Settings app, go to “Mail, Contacts, Calendars” and in the “Accounts” chapter, click on “Add Account”

2- in the window that opens, click on “Microsoft Hotmail”

3- in the next window,  type your Hotmail/Live/Outlook-eMail address, your Password and any Description you like, then click “Next”

4- in the window that follows, select the options you want (at least keep “Mail” switched “ON”) and click “Save”

That’s it… congratulations ! 😉

if you’re running iOS 4.2.1 (if you’re on an iPhone 3G ; iOS5.5 instructions for iPad 1 are expected to be very similar) :

1- open the Settings app, go to “Mail, Contacts, Calendars” and in the “Accounts” chapter, click on “Add Account”

2- in the window that opens, click on “Microsoft Exchange”

3- in the next window,  type the following :

at “Email” type your Hotmail/Live/Outlook-eMail address

at “Domain” type hotmail.com (if you have a Hotmail.com-eMail address)

at “Domain” type live.com (if you have a Live.com-eMail address)

at “Domain” type outlook.com (if you have an Outlook.com-eMail address)

at “Username” type your Hotmail/Live/Outlook-eMail address

at “Password” type your Hotmail/Live/Outlook-Password

and at “Description” type any description you like

then click “Next”

4- then the same window updates and an extra chapter appears named “Server”, it will be  automatically filled out with either m.hotmail.com or m.outlook.com ( and probably sometimes even m.live.com ) ; don’t bother, just click “Next”

5- in the window that follows, select the options you want (at least keep “Mail” switched “ON”) and click “Save”

That’s it… congratulations ! 😉

Note : if you want to change the settings of your Hotmail/Live/Outlook-accont in iOS, open the Settings app and go to “Mail, contacts, Calendars”, there you can click on the eMail-account you want to edit, and you will be able to change things like :

• “Mail Folders to Push” ; which mailboxes (besides your Inbox, so your Sent or even your Trash maybe) to Push (= auto-update) to your iPhone/iPad

• “Mail Days to Sync” ; how many days ‘backwards in time’ you want your iPhone/iPad to sync to Hotmail/Live/Outlook

• do you also want to sync your Contacts and/or Calendars to Hotmail/Live/Outlook ?

• do you want to change specific settings of the account itself ? (like the Server, SSL on/off, the Description, etc.)

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fixed : AirDrop from Mac to iPhone/iPad

Question :

I’ve just installed iOS 7 on my iPhone 5, and since I was reading about AirDrop being one of the new features, I immediately thought of using AirDrop to get this picture I just made onto my iPhone…

But when I turn on AirDrop on both my Mac and my iPhone, they can’t seem to see each other…

Is there any way to get this to work ?

Answer :

No – at least : officially not.

So far, AirDrop is only available on Macs with supported AirPort-cards running MacOSX 10.7 “Lion” or newer and on the iPhone 5 and newer running iOS 7…

Furthermore, AirDrop is only supported Mac-to-Mac or iPhone/iPad-to-iPhone/iPad…

Maybe this situation will change with the introduction of OSX 10.9 “Mavericks”, but for now there is no (official) option to use AirDrop from Mac-to-iPhone/iPad and vice-versa…

But…

There is an alternative that works the same basically : AirDisk Pro

(note : seems like Phone Drive and Phone Drive FREE are exactly the same app as AirDisk Pro, but at a lower price, even free…)

With this AirDrop-alternative, file transfer is very quick …and it’s even more compatible than the official AirDrop : the app can be installed on any iPhone or iPad running iOS 4.3 and the WiFi-connection can be made from any Mac or PC using a web browser…

In short, the app works like this :

– install the app on your iPhone/iPad

get AirDisk Pro
get Phone Drive FREE [stores max. 10 files]
get Phone Drive

– make sure your iPhone/iPad and your Mac/PC are on the same WiFi-network

– run the app

– enter the IP-address (or network name) that the app gives you as a URL in your Mac/PC’s web browser

– drag the file you want to transfer onto the webpage

done !

enjoy 😉

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fixed : iCloud Photo Stream from business iPhone to family Mac

Question :

My iPhone is a business device, so I want to sync my ‘business life’ including Contacts, Calendars, Mail, Documents & Data, etc to my MacBook Pro… but I want my upload/sync the photo’s I’ve made with this ‘business’ iPhone to our shared ‘family’ Mac which holds our family’s entire iPhoto-database. iCloud doesn’t seem to enable me to do so… what can I do ?

Answer :

Even though you can setup a secondary iCloud account on your iPhone, you cannot do what you would like to do, because :

1- Photostream is only supported for your primary iCloud account (*)

(*) UPDATE d.d. September 20th 2012: only when running iPhoto 9.4 or newer on OSX 10.8.2 or newer, you have the option to subscribe to a ‘Shared’ Photo Stream besides your primary iCloud account’s Photo Stream

If you want to this ‘Shared Photo Stream’ feature on an older, officially unsupported Intel-Mac, you could consider installing a patched version of OSX 10.8 – for more info, look here :

fixed : install OSX 10.8 Mountain Lion on unsupported Macs

 

2- Documents & Data syncing is only supported for your primary iCloud account

…so using iCloud you will never be able to make the logical split between Documents & Data sync (which is strictly ‘business’) and Photostream (which is mainly ‘family’)…

The only solution at this moment is to find an alternative to Photostream… and I’ve found (only) one : Eye-Fi does the trick !

And… Eye-Fi is free (free account, free iOS-app & free Mac-app ; by SanDisk)

download it here for OSX :

http://support.eye.fi/downloads/center/

and download the iOS-app here :

http://itunes.apple.com/en/app/eye-fi/id306011124?mt=8

the only thing you need to beware of is that the Eye-Fi App needs to be running/open on your iPhone/iPad and on your Mac both Eye-Fi Center and iPhoto need to be running/open…

…so it still feels a little more ‘manual’ than iCloud Photostream, since you need not forget to open the Eye-Fi App…

…but that’s a small price to pay, since you get 3 things that iCloud doesn’t give you :

– auto-transfer of your video recordings into iPhoto

– a free online gallery (like the one we lost when ‘upgrading’ from MobileMe to iCloud)

– separation of your ‘photostream’ from your primary iCloud-account

Note :

even though using DropBox might seem to be a valid alternative to iCloud’s Photostream also, since it does auto-upload of iPad/iPhone pictures to ‘the cloud’… it is not really useful in the end, as it does not provide auto-import into iPhoto…

fixed : get iCloud on the officially unsupported OSX Snow Leopard – sync works !

— UPDATE —

–0– to start off, it is now essential to make sure 2-factor authentication is OFF :

  • go to https://appleid.apple.com/account/home
  • login with your Apple ID (= iCloud ID)
  • then at Security go to Two-factor Authentication and turn it OFF
  • and don’t forget to logoff from the AppleID-website

(thanks to Lowell Mills for pointing this out)

— ORIGINAL POST —

thanks to one last hint from ‘Joseph Sturkey’, I can now present you the solution to getting your ‘Snow Leopard’-Mac to work with iCloud :

–1– find your iCloud Server-number and your 9-digit iCloud Account-code :

How to find your iCloud server and 9-digit iCloud user code :

– on your Mac, open Safari and go to http://www.icloud.com
– login using your AppleID e-mail address and AppleID password
– click on Calendar
– the online calendar layout now opens
– now go to Window (in the upper menu bar, next to Safari’s Help-tab) –> Activity
– in Activity window that opens you’ll find the text “iCloud Calendar” in bold letters, just below it, you’ll find 3 lines that look like this :

http://icloud.com
https://p0X-contacts.icloud.com/123456789/wcs/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
https://p0X-contactws.icloud.com/co/mecard/?dsid=123456789&id=yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

– remember that p0X-prefix and the 123456789-code ! you are going to need those in the following steps !

—- UPDATE —-

recently these lines seem to have changed into something that looks like this :

http://icloud.com
https://p1X-contactws.icloud.com/co/mecard?/clientBuildNumber=xxx….xxid=1234567890&id=yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyom
https://p1X-contactws.icloud.com/co/mecard?/clientBuildNumber=xx….xxxx&id=yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy&method=POST

in that case, remember the p1X-prefix and the 1234567890-code ! those are the ones you will need in the following steps !

—————–

(the p0X-prefix is your iCloud Server-number, and the 123456789-code is your 9-digit iCloud Account-code ; note that in some rare cases it is not a 9-digit code, but a 8-digit or 10-digit one…)

—- UPDATE —-

the iCloud Contacts-syncing trick outlined below will only work if your AppleID’s password contains alphanumeric digits only (so letters and numbers only, nothing else)

if your current AppleID’s password does not, you will need to change it before proceeding. To change your AppleID’s password, go here :

http://appleid.apple.com

Please note that this will mean you will have to re-type your new password for every use you have for your AppleID… so for eMail, for iTunes, for Home Sharing, etc.

———————

–2– Repair Disk Permissions

– open Programs –> Utilities –> Disk Utility

– select your internal hard drive’s main partition (the one you have MacOSX running on) form the list on the left

– select the ‘First Aid’-tab

– click on “Repair Disk Permissions”

…and wait for it to finish

–3– turn on iCloud Calendar syncing :

– open iCal on your Mac

– go to iCal –> Preferences

– in the window that opens, click on the ‘Accounts’-tab

– click on the ‘+’-button

– in the ‘Add Account’-window that opens, select “Account Type: CalDAV”

– at ‘E-mail address:’ type your AppleID-account’s login eMail address

– at ‘Password:’ type your AppleID password

– at ‘Server address:’ type “p0X-caldav.icloud.com”

(in which the p0X-prefix should correspond with the p0X-prefix you’ve found in step 1)

– then click the ‘Create’-button

– the iCloud CalDAV account you’ve just created will now be listed on the left

– in the ‘Account info’-tab, at ‘Description:’ type “iCloud Calendar sync”

– at ‘Calendar synchronization:’ select “Every minute” (or any other option, but do not select “Push”)

– leave the rest as it is set automatically

– then select the ‘Server settings’-tab, make sure that ‘Use SSL’ is checked

– leave the ‘Port:’ setting empty (it will display “Automatic” in grey) ; if that doesn’t work you might try setting it to “443”

– put a check mark in front of “Use SSL”

– do NOT put a check mark in front of “Use Kerberos”

– note : the 9-digit number from the Server Path is your 9-digit iCloud Account code ! 

– exit the iCal Preferences by clicking on the little red button in the upper left corner

–4– prepare Address Book and iCloud Contacts for syncing :

– open Address Book on your Mac

– IMPORTANT : now delete any profile pictures from ALL your contacts, as these will create unwanted duplicates when syncing [ that’s right… everything comes with a price… ] and remember to never use new profile pictures until you stop using MacOSX 10.6 ‘Snow Leopard’

– now drag the group (from the list on the left) called “All contacts” (might also be called “On My Mac”) to the desktop of your Mac to create a backup called “All contacts.vcf”

– go online to http://www.icloud.com

– login using your AppleID and password

– then select “Contacts”

– then select all contacts by selecting just one and then pressing the [CMD] + [A] keys on your keyboard at the same time

– then click on the ‘gearing wheel’-icon (a.k.a. ‘sprocket’-icon) in the lower left corner and choose “Delete” from the popup list

– in the ‘Are You sure?’-window that opens, click on “Delete”

– now your iCloud contacts list will be completely empty

– click on the ‘gearing wheel’-icon (a.k.a. ‘sprocket’-icon) in the lower left corner and choose “Import vCard…”

– in the pulldown window that opens, go to your Desktop folder to select the “All contacts.vcf” file you have previously created, and click “Select”

– then wait for all contacts to import…

– when all have been imported, select the iCloud button in the upper left corner to return to the main iCloud page and click “Log out” in the upper right corner

– then on your Mac, go to Address Book

– select on of your contacts and then press the [CMD] + [A] keys on your keyboard at the same time to select them all

– then press the ‘backspace’-key (a.k.a. ‘backwards delete’) on your keyboard and click on “Delete” to confirm deletion of all your contact

– now your contacts list will be completely empty

REMEMBER : do not add any profile pictures ever again to any of your contacts !

–5– turn on iCloud Contacts syncing :

– then on your Mac, go to Address Book –> Preferences

– in the window that opens, click on the ‘Accounts’-tab

– click on the ‘+’-button

– in the ‘Add Account’-window that opens, select “Account Type: CardDAV”

– at ‘User Name:’ type your AppleID-account’s login eMail address

– at ‘Password:’ type your AppleID-account’s password

– at ‘Server address:’ type “p0X-contacts.icloud.com” (with p0X according to your previously found iCloud server prefix)

– click “Create”

– despite the warning that the account settings couldn’t be fetched, click on “Create” again

– then quit Address Book immediately, by pressing the small red button in the upper left corner, and clicking on Address Book –> Quit Address Book from the menu bar

[ Note : quitting Address Book is a very important step in the setup process ! ]

– now in the Finder go to Users –> [your user home folder] –> Library –> Application Support –> Address Book –> Sources –> [folder with an enormous alphanumeric name] –> Configuration.plist

– right-click ( a.k.a. [CTRL]+[mouse click] ) on this Configuration.plist file and select “Open using…” –> “Textedit” from the popup list

– then in Textedit, find the following line :

<string>http://:0(null)</string&gt;

– change it to this :

<string>http://p0X-contacts.icloud.com:443/123456789/principal</string&gt;

(with p0X according to your previously found iCloud server prefix, and 123456789 according to your 9-digit number from the iCal-CalDAV Server Path)

– then two lines below you will find the following line :

<string>yourname@me.com</string>

(in which “yourname@me.com” is the eMail address that you use as your AppleID iCloud login)

– change it to this :

<string>yourname%40me.com:password</string>

(with the “@”-sign being replaced by “%40” and “password” being your AppleID iCloud password)

– then select File –> Save and exit Textedit

– now open Configuration.plist again in Textedit to see if the changes were properly saved, and if so, exit Textedit

– then open Address Book and go to Address Book –> Preferences

– select the ‘Accounts’-tab

– select CardDAV from the list on the left

– select the ‘Account info’-tab

– at ‘Description:’ type “iCloud Contacts syncing”

– at ‘User Name:’ type “your name%40me.com:password” (exactly the way you’ve typed it in the Configuration.plist file previously)

– at ‘Password:’ type ” ” (just a single space)

– then select the ‘Server settings’-tab

– at ‘Server address:’ type “p0X-contacts.icloud.com”

(with p0X according to your previously found iCloud server prefix)

– at ‘Server path:’ you won’t be able to change anything, but it should be a “/”, then your 9-digit code, followed by “/principal”

– at ‘Port:’ type “443”

– and add a check mark next to “Use SSL”

– then close the Preferences panel by clicking on the red dot button

–6– do a quick check in Address Book :

– open Address Book, and you’ll see these groups : All Contacts (brown icon), iCloud Contacts syncing (blue icon), On My Mac (brown icon), iCloud Contacts syncing (brown icon) and possibly also Last Import (green icon)

——– UPDATE ——-

if you do not see “iCloud Contacts syncing” listed twice (once with a brown icon and once with a blue icon), your iCloud-sync is not setup properly ; the probable cause is that your AppleID’s password can only contain alphanumerical digits (so letters and numbers only, no question marks, no exclamation marks, no at-signs, no hashtags, no…)

to adjust your AppleID’s password, go here :

http://appleid.apple.com

—————————-

– if there are any Contacts in the ‘On My Mac’-group, make sure they are in ‘iCloud Contacts syncing’ also, and if not, copy them over

– then delete any Contacts (and sub-groups) from the ‘On My Mac’-group… you will not be using those any longer…

– if updating / syncing with iCloud seems to work slowly, you can double-click on the ‘iCloud Contacts syncing’-groupname (either with the blue or brown icon in front of it) and you will see a spinning wheel for a few seconds to indicate the syncing is being done [ this is the way to manually push the updating process ]

–7– iCloud syncing is now setup, but keep this in mind :

– iCloud syncing with any officially unsupported device (like a Mac running MacOSX ‘Snow Leopard’) is not as instantaneous as you might expect it to be… it may take up to a minute or so to upload/download sync info with iCloud [ so you might want to use a ‘manual push’ to speed up the updating process ]

– AGAIN : using (profile) pictures in your Contacts-database will corrupt syncing to and from your ‘Snow Leopard’-Mac, so again : remember not to use any (profile) pictures for any of your contacts (including yourself and Apple Inc. also…)

for more info, please have a look here also :

https://macmanusnl.wordpress.com/2012/06/25/get-icloud-syncing-on-osx-snow-leopard/

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fixed : quickly share your Mac’s internet connection to your iPad

Question :

I just got myself a WiFi-only iPad, but I have no WiFi reception in my living room (that’s why my Mac in my living room is connected to my network through an Ethernet/UTP-cable). Is there an easy way to get internet connection on my iPad in my living room ?

Answer :

Yes, there is.

Your Mac can share it’s internet connection from one of it’s internal network-connections to another. So from Ethernet to WiFi in your case.

To get it working is easy :

– turn on your Mac (if your Mac isn’t running, this won’t work)

– go to System Preferences (under the Apple-dropdown menu in the upper left corner of the desktop/Finder-menu)

– in the window that opens, click on “Sharing”

– in the screen that opens, click on “Internet Sharing” in the list on the left

– then, on the right, select your incoming network/internet connection at “Share your connection from:” (so, in this case select “Ethernet” there)

– and then select your outgoing internet connection at “To computers using:” (so, in this case put a check mark at “Wi-Fi”)

– if you want your shared internet to be password protected, click on the “Wi-Fi Options…”-button and choose your preferred network name, the preferred password protection protocol and your preferred password. If you don’t need protection, just leave everything as-is.

– then put a check-mark at “Internet Sharing” in the list on the left and quit System Preferences

– now you will see that your AirPort/WiFi-pie icon in the upper right of the desktop / finder-menu has turned into a new icon with an arrow pointing upward.

– then, on your iPad (or iPhone or any other WiF-connectable device) go to Settings, click on WiFi and select your new local WiFi-network

– done ! enjoy !

Note : you’ve just turned your Mac into a local WiFi-router (also), so remember that your Mac has to be switched on to sustain the WiFi-network connection

tip : 6 obvious ways to spot a phishing eMail

Not all phishing* attempts are easy to spot, but today I came across one that has some very obvious examples of what to beware of :

* FYI : phishing = an attempt to lure you into giving some unreliable source your private info of your credit card and/or bank account (internet criminals are ‘fishing’ for your secure info this way…)

1- OSX Mail.app has indicated it thinks this is “Junk Mail”

(though Mail.app isn’t 100% reliable on its suggestions of Junk Mail, it’s a good indication you should have a thorough second look)

2- the sender of the eMail is not sending from a reliable and/or known eMail address

a “.ORG”-eMail address will 100% not be something used by a bank

3- you are not the sole recipient of this eMail and/or your personal eMail address is not listed

if this were such strictly confidential info as is claimed, why would any bank send it to anyone else but you personally ? (furthermore : banks do not contact you on things like this though eMail, because of security reasons…)

4- you are not personally addressed in the text of the eMail, and neither is it indicated what the payment was for and to whom it would have been made

if this where an eMail form your bank or payment service to inform you on anything personal, why wouldn’t they inform you what it’s about straight away ?

5- the weblink-URL that’s included does not link to the website that is listed in its name, but to some completely different website

if you do a mouse-over on the URL in the eMail, a completely different URL is appears in a yellow highlighted line – now that’s about the best indication you could get that you’re being mislead !

6- if you lookup the actual domain that this eMail was sent from and is (re)directing to in WhoIs?, it gives registrant info that does not seem like any bank of payment service you know (especially the fact that it was created just a few days ago makes this extremely suspicious)

you can find info on the registrant of any website on WhoIs? :

http://www.whois.com/whois/

try that with the domain used in this example and you’ll see info that is really suspicious :

A- a registrant eMail address that is on Hotmail…

B- a registrant street address that can not be found in Google Maps…

C- a registration creation date that is just a few days ago…