Question :

I’ve set up FaceID on my new iPhone, and it seemed to work just fine at first. But now, it doesn’t seem to work most of the time… most of the time I have to eventually unlock my iPhone with the access code.

I’ve already tried to update the face-scanning by creating new reference face scans, but that hasn’t led to any improvement in the situation…

This is getting very annoying…

Is there any way to fix this ?

Answer :

Having iOS 12 make new face-scans to be more accurate and more forgiving doesn’t seem to help… instead, do this :

• put your iPhone further away from your face (for FaceID to work, you need to have  almost your entire face in viewing range of the frontal selfie camera)
• if your iPhone is on the table, pick it up and hold it in your hand, or move your head directly above the frontal selfie camera, this will vastly increase your chances of being recognised (if you are used to reading with the iPhone above or besides your breakfast/lunch/dinner-plate, your drink, your newspaper or your work, your face is only partially in front of the camera and therefore not detectable for FaceID)
• swipe up from the bottom of the screen one extra time (don’t bother if the screen is already showing the keypad to unlock the screen using your 6-digit-code) it’s odd, but it works about 50% of the time…

Knowing this will save you a lot of frustration…

Enjoy 😉