fixed : iPad mini 2 screen glass shattered

Question :

My son slipped on the stairs this weekend and his iPad mini (2nd generation) fell down the stairs… the cover prevented any damage to the iPad itself, but the screen is completely shattered since it hit a staircase pole head-on…

The iPad mini 2 is still working properly, but the screen is no longer use-able…

What solution do you suggest ?

 

Answer :

The first thing to do is cover the broken screen with broad transparent tape, in overlapping lanes, to make sure you will not lose any glass pieces and keep your fingers and face safe when you use it.

Then, go to your local AppleStore or Apple Repair Center and ask them to check your iPad to get a price quote on the repair costs. If your iPad is still okay and only the screen has to be replaced, a repair at the AppleStore will probably cost you ca. €210, for that you will get a “remanufactured” unit of exactly the same specs as your original iPad, so an “Apple refurbished” / “factory refurbished” iPad mini 2 with a 6 month warranty.

Even from Apple’s point of view, that’s not a top deal, as they will try to talk you into buying a new iPad, iPad mini or iPad Pro, since the iPad mini 2 is quite outdated by today’s standards : it can run iOS 12, but not the latest iPadOS 13 (nor iOS 13).

So Apple is somewhat right : if this is your primary iPad, buy a new iPad or get yourself a 2nd-hand iPad that can run iPadOS 13.

And if it’s just a secondary iPad : fix it yourself.

If your screen is not completely shattered and the cracks in the screen are not blocking your view, they’re just hazardous to your fingers : buy a glass screen protector and put that over the original screen (after removing the transparent tape).

You can get glass screen protectors at various (online) shops, be sure to get tempered glass like Gorilla Glass or Panzer Glass.

This is one of the options available on Amazon :

Ailun Tempered Glass H9 Screen Protector for iPad mini 1/2/3 – 2 pack [buy on Amazon US] [buy on Amazon UK] [buy on Amazon DE]

However, if the cracks in your screen are preventing you from joyfully using your iPad mini 2 that is not your primary iPad, go and try to replace the screen yourself :

that’s it !

good luck & enjoy 😉

NOTE : to make sure you will not run into this problem again, you might consider a (semi) military grade protection case for your iPad mini 2 : Supcase Beetle Defence Case with integrated Display Protector for iPad mini 1&2 [buy on Amazon US] [Buy on Amazon UK] [Buy on Amazon DE] …for a relatively old iPad these are quite expensive cases, so it just depends on how, how often and for how long you will use your iPad mini 2 to decide if that’s a good investment…

 

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fixed : NVIDIA GeForce NOW completely broken in macOS 10.15 Catalina

Question :

I’ve just upgraded to macOS 10.15 Catalina on my MacBook Pro, but now the NVIDIA GeForce NOW app is broken so I can no longer play Fortnite in a decent way…

The NVIDIA GeForce NOW app seemed to have disappeared completely from my Mac, but I found it is still in the Applications folder, but the icon is now a greyed-out NO ENTRY sign… so nothing happens when I click on it…

What can I do ?

 

Answer :

For some unknown reason, some upgrades to macOS 10.15 Catalina break the NVIDIA GeForce Now app…

Luckily, the solution is simple : download the latest version of NVIDIA GeForce NOW here and install it… choose Replace Old Version during install and then just restart the app…

It’s simple as that…

enjoy 😉

fixed : iPhone 6s screen displays all red colours as pink

Question :

While I was charging my iPhone 6s overnight, something weird has happened to the display : for some mysterious reason all red colors have turned pink overnight…

What can I do ?

 

Answer :

Since we cannot rule out that someone has pranked you, you should start out by checking your display settings – to do so in iOS 13, do this :

  • open the Settings.app
  • in the Settings window, click on Accessibility (so not Display & Brightness, but the one just below it)
  • in the Accessibility window, click on Display & Text Size
  • in the Display & Text size window, make sure Colour Filters is turned OFF
  • if the display color problem persists, this is not the way to solve it…

If that works, you’re good. If not… try a reset :

  • press both the round Menu-button (below the screen) and the ON/OFF-button (on the right side of the iPhone) to shut down your iPhone
  • keep both these buttons pressed continuously until the screen goes black
  • keep both these buttons pressed continuously until the white Apple-logo appears on screen
  • now release both buttons and wait for the iPhone to restart
  • if the display color problem persists now, it wasn’t a software problem…

If that works, you’re good. If not… it’s a hardware problem, so if this is your primary iPhone, go to your Apple Store or local Apple Repair Centre and have it fixed …or get yourself a new iPhone.

…if this is your secondary iPhone, you’re probably best of trying to repair it yourself (as the iPhone is getting more-and-more outdated every day, and an official AppleStore repair will cost you about €150…). To make sure you are ready to repair your iPhone yourself, watch some Youtube-video’s on this subject first :

https://www.youtube.com/results?search_query=iphone+6s+screen+replacement

If you think you are ready to replace your iPhone 6s display yourself, get yourself a new display with new LCD and touchscreen (and replacement tools), make sure you also get a cut-out film of glue-gel if that isn’t included, and follow the replacement manual that is available at iFixit :

https://www.ifixit.com/Guide/iPhone+6s+Screen+Replacement/62900

If you need replacement parts, here are a few suggestions from Amazon we’ve tested and work great :

Bokman Pre-assembled Display & Touch-screen for iPhone 6s – complete with tools [ buy it on Amazon UK ] [ buy it on Amazon DE ]

an alternative (similar but untested by us) from Amazon US :

Pre-assembled Display & Touch-screen for iPhone 6s – complete with tools [ buy it on Amazon US ]

and do not forget to order this too :

MMobile cut-out film of glue-gel for iPhone 6s – dual pack [ buy it on Amazon US ] [ buy it on Amazon UK ] [ buy it on Amazon DE ]

NOTE : on these pre-assembled displays, a new Home-button is included, but the new one doesn’t support fingerprint recognition, so if you want your iPhone to recognise you by your fingerprint (which is extremely convenient) you will need to swap the original Home-button back onto your iPhone (a fairly simple thing to do)

…and if your iPhone battery is getting old, you might want to replace that at the same time. to check the status of your iPhone battery, do this :

  • open the Settings.app
  • in the Settings window, click on Battery (just below Emergency SOS)
  • in the Battery window, click on Battery Health
  • if the Maximum Capacity listed there is 85% or lower, you should replace the battery (if not, it doesn’t need replacement)

If you need a replacement battery, here’s a suggestion from Amazon that we’ve tested and works great :

Icero Replacement Battery for iPhone 6s – higher capacity than the original [ buy it on Amazon UK ] [ buy it on Amazon DE ]

an alternative (similar but untested by us) from Amazon US :

iBestwin Replacement Battery for iPhone 6s – higher capacity than the original [ buy it on Amazon US ]

 

if you need to do a hardware repair : Good Luck & enjoy 😉

fixed : Ethernet cable connection on USB-C only MacBook Pro

Question :

I just bought a new MacBook Pro that has USB-C only (and WiFi & Bluetooth), nothing else… I would like to hook it up to an Ethernet-cable since I’ve heard that’s better than WiFi when playing games like Fortnite…

How do I do that ?

 

Answer :

To connect your MacBook to Ethernet using a UTP-cable, you need to have an adapter. You could use an USB-to-Ethernet-connector that you might have laying around and connect it to your MacBook using a cheap USB-to-USB-C-connector that you can get at a supermarket or discount-shop… but I would advise against that : all cheap USB-to-USB-C-connectors are USB2-only (because they are mainly for connecting USB-mouses and keyboards to modern computers)… and a lot of USB-to-Ethernet-connectors are 10/100-Ethernet compatible and USB2-only… but even if you have a USB3-to-Gigabit-Ethernet, the end result will be just USB2…

To get the best out of your MacBook, you should get a USB-C-to-Ethernet-connector that is Thunderbolt 3 compatible, like this one :

Thunderbolt 3 USB-C to Gigabit Ethernet connector (buy on Amazon US) (buy on Amazon UK) (buy on Amazon DE)

 

enjoy 😉

 

fixed : AppleTV keeps getting new IP address continuously

Question :

I am using the IP Scanner (and LANscan) software to check my network performance whenever I encounter network problems. I have found that my AppleTV keeps getting multiple IP addresses from my router using DHCP…

What is going on and how can I fix this ?

 

Answer :

The most probable cause of your problem is that you are connection over WiFi and the AppleTV is positioned somewhere where WiFi-reception isn’t optimal, and where multiple base stations are giving an equally strong WiFi-signal, which is causing the AppleTV to constantly switch from a connection to the one WiFi-base station to the other and back again.

There is a slight chance that you have this problem when connecting over Ethernet LAN-cable also… in that case you might have some interference or data-loss on the cable which usually isn’t problematic, but still is sub-optimal…

The best and easiest way to fix this is to give the AppleTV a fixed IP-address.

To do so, do this (in tvOS 7.4 – for other versions of tvOS the actual screens may differ) :

  • unplug the AC-power cable from your AppleTV
  • restart your router (or unplug it from power for 30 seconds)
  • plug the AC-power cable back into your AppleTV
  • turn on your TV (the one that’s connected to your AppleTV)
  • turn on your AppleTV
  • goto Settings (the app that has a Sprocket/Gear-icon)
  • in the Settings-window, click on General
  • in the General-window, click on Network
  • in the Network-window, click on WiFi (or Ethernet if you use it)
  • in the WiFi-window (or Ethernet-window), click on Configure IP
  • in the ConfigureIP-window, make a photo of all settings or write them down (because this exact info is what you are going to enter manually), then click on Manual
  • in the IP-configuration window, roll the dials until the IP is set, then click OK
  • in the Subnetmask-configuration window, roll the dials until the Subnetmask is set, then click OK
  • in the Router-configuration window, roll the dials until the Router IP is set, then click OK
  • in the DNS-configuration window, roll the dials until the DNS is set (or use 008.008.008.008), then click OK
  • then wait for the setting so be accepted while the wheel spins
  • then exit, exit, exit until you’re back on the Home screen

That’s it !

Note : if you want to be completely sure that your AppleTV has accepted all settings, you can unplug and replug your AppleTV from power, but that is not as important as it used to be in older versions of tvOS – and you need to check afterwards in Settings to be completely sure

enjoy 😉

fixed : EyeTV won’t run in macOS Catalina

Question :

I’ve been using EyeTV for many years as my favorite TV-watching software, but since I recently upgrade to macOS 10.15 Catalina, the EyeTV software will no longer run…

What can I do ?

 

Answer :

The EyeTV version you have is version 3.5 or older, which is a 32bit application. Unfortunately macOS 10.15 Catalina is the first macOS that only supports 64bit applications.

Geniatech (who took over EyeTV from Elgato) has run into a lot of delay while reprogramming EyeTV as a 64bit application, but they now have EyeTV 4 in Public Beta, so anyone is invited to test :

Geniatech EyeTV 4 Public Beta preview

This preview software will not work beyond November 30th 2019 !!

To get it working, do this :

  • download the software from the download-link you find in Geniatech EyeTV 4 Public Beta preview
  • open your Downloads folder and double-click on the EyeTV dmg-file
  • in the window that opens, drag the EyeTV icon over to the Applications folder
  • in the warning screen that opens, click on the “Keep Both”-button or “Replace”-button
  • then, in the Applications folder, double-click on the EyeTV icon (if you have two, choose the one that doesn’t have the traffic sign over it)
  • in the warning screen (“cannot check for malicious software”) click OK
  • then, open System Preferences
  • in the window that opens, click on “Security & Privacy”
  • in the next window, make sure the “General”-tab is selected
  • if you see the text “EyeTV was blocked from use because it is not from an identified developer” click the “Open Anyway”-botton
  • if you do not see that text, go back and try to run the EyeTV application first/again
  • after clicking “Open Anyway” a warning screen opens, where you should click OK
  • in the next window Administrator Access is needed, so typ your admin password (usually the password you use to unlock your Mac)
  • in the next window you need to give EyeTV permission to access your Documents folder, if you don’t want that click “Don’t Allow”, else click OK
  • now the “Welcome to EyeTV” window opens, click “Next”
  • in the next window (licence agreement), click “Next” (you have to… not a real option)
  • in the pop-up window, click “Agree” (again : not a real option)
  • in the next window, select your country and click “Next”
  • in the next window, make sure your TV-reception-device (usually an EyeTV USB-stick or alike – if you use a “MyGica DVB-T2 (T230C)” choose the corresponding “EyeTV T2 Hybrid”) is selected and click “Next”
  • in the next window, enter one of the 5 serial keys (activation keys) that are given on the Geniatech EyeTV 4 Public Beta preview webpage
  • in the next window, make sure you have your TV-reception-device (EyeTV USB-stick) plugged in, then click “Next”
  • in the next window, click “Next”
  • in the next window, just click “Next” (and set this up later if you need to)
  • in the next window, just click “Next” (and set this up later if you need to)
  • in the next window, if a window with a TV broadcast has already been opened in the background, just click “Next” (if not, click “Auto-tune”)
  • in the next window, click “Finish”
  • in the pop-up window that appears, typ your admin password
  • then you may get another pop-up window where you need to give EyeTV permission to access your Documents folder, if you don’t want that click “Don’t Allow”, else click OK

…that’s it ! you can now use EyeTV on macOS Catalina (until November 30th that is…)

Note : this is beta-software, so it will probably still contain a few bugs and could therefore quit unexpectedly at any moment and some features may not fully be operational – so it is advised not to use  beta-software like this for business or production purposes

fixed : error during firmware-upgrade on Time Capsule

Question :

When I ran the AirPort Utility software today, I noticed that I had a firmware upgrade waiting for my Time Capsule. So I ran the upgrade and that seemed to go okay, until I got a firmware-error…

I know that when you do a firmware upgrade on a hard disk your hard disk is usually bicked and ready for the trash… but what about a Time Capsule ?

What should I do ?

 

Answer :

Most of the time, for a Time Capsule the problem is not dramatic if you run into a firmware upgrade error.

Take these steps, and stop as soon as you succeed :

1- if you have multiple base stations (like Time Capsules or AirPort devices), make sure you run any firmware upgrade on your remote/satellite base stations first, before you run the firmware upgrade on the central/main base station

2-  just run the firmware upgrade again (it may just work fine next time, even without any significant change)

3- just run the firmware upgrade again (yep… just try again… sometimes that’s all it needs…)

4- pull the AC-plug from the base station, then wait 30 seconds and replug the AC… then run the upgrade again

5- pull the AC-plug from the base station, then press the reset button (the little hole – can be pressed with a ballpoint-tip or a paperclip-end) on the base station for 30 seconds… then run the firmware upgrade again (…and don’t forget you’ll have to setup your base station again afterwards)

…that’s it !

enjoy 😉