fixed : put printing & scanning shortcuts in the Dock

Question :

Whenever I need to scan (or sometimes even to print) anything, I need to go into System Preferences, then Printers & Scanners, then click Open Scanner…

Isn’t there a one-click solution to do this ?

Answer :

Yes there is.

Back in the days of MacOSX there used to be an option for this called “Desktop Printer” : that would put a shortcut-link of your printer on the Desktop. And you could do the same for your scanner.

Nowadays, for some reason, this option is gone, and no easy alternative is given by macOS… so you will have to create some thing yourself… the easiest way is to put both your Printer’s and your Scanner’s icon in the Dock. To do so, do this :

  • go to Apple menu (Apple-icon top-left in the top menu bar)
  • when the pulldown menu appears, select “System Preferences”
  • in the window that opens, click “Printers & Scanners”
    • if there is no such option, click on the raster-icon (top-center) first and it will appear
  • in the window that opens, click on your scanner (in the list on the left)
    • if your scanner is not yet in the list, add it first by clicking the Plus-icon at the bottom and following the on-screen instructions
  • now your scanner opens in the main part of the screen (on the right)
  • click the “Open scanner” button
  • now, the Scanner-window will open, and the scanner’s icon will appear in the Dock
  • CTRL-click (right mouse button) on the Scanner’s icon in the Dock
  • from the popup-menu, select “Options”, then “Keep in Dock”
  • now, the scanner’s icon will be moved to the left and it will stay in the Dock even after you close the scanner software
  • so, next time you want to scan anything, just click on the scanner’s icon in the Dock to open the scanner software

    That’s it !

Note : creating a direct link icon in the Dock for your printer can be done in the same way

enjoy 😉

fixed : “Scanner reported an error” when starting scanner

Question :

My Canon CanoScan 5600F is scanning great, even after all those years. The only problem I’m encountering with my new Mac is that I get a “Scanner reported an error” message when I try to start it from the shortlink (alias) I have in my Dock.

The exact error message is : “Scanner reported an error Cannot communicate with scanner for these reasons: – Scanner is turned off. – USB cable is disconnected. Please check and try again.” But the USB cable is connected properly and the scanner is turned on, so that can’t be the problem.

What can I do to fix this ?

Answer :

This problem was introduced some years ago, possibly somewhere within the shift from OSX to macOS. It seems to have to to with the start-up sequence of macOS’s build-in scanning software or the scanner going into some sleep mode. The solution is simple, even though it is more of a workaround than an actual fix. So if you run into this problem, do this :

  • turn the scanner off using the ON/OFF-switch on the outside of the scanner (the physical hardware button)
  • then, click the blue OK-button in the “Scanner reported an error” window
  • then, close the “Scanner” window by clicking the red dot button top-left
  • then, open the Scanner software again…
  • now, turn the scanner back on using the ON/OFF-switch on the outside of the scanner (the physical hardware button)
  • now the scanner should load the scan preview automatically (as if you had clicked the Overview-button)
  • just make sure the scan area hasn’t been reset, so…
    • …either uncheck “Use Custom Size” and make sure “size” is “A4” (or anything suitable)
    • …or manually line out the scan area in the preview

That’s it !

enjoy 😉

fixed : get rid of Virus Infection warnings in Calendar.app

Question :
For some reason, my Calendar.app is flooding with red warning messages like “Your iPhone is infected”, “Virus detected”, “Critical Warning”, “Your iPhone is in danger” etc.

Is this true ?
Where did this come from ?
How can I get rid of these ?

Answer :

It is not a virus infection. These are not real iOS Error Messages. These are Calendar Events. You have recently clicked on some unreliable internet link that has subscribed you to an external event calendar…

To get rid of these, do this :

  • on your iPhone, open the Calendar.app
  • in the window that opens you will see your current appointments, and in the bottom-bar three buttons : “Today”, “Calendars” and “Inbox”
  • click on the “Calendars” button (bottom center)
  • in the pull-up screen that appears, you will see all Calendar-feeds that you have active
  • scroll down to the “Subscribed” chapter
  • if you have just one entry there, click on the coloured circle in front of it to remove the white checkmark
  • if you have more than one entry in the “Subscribed” chapter, click on the coloured circle in front of the top/first one to remove the white checkmark
  • then, click “Done” (top-right) to see if the error messages are gone
  • if they are, proceed – if not, redo the above step until the error messages have gone from your calendar
  • when you see that the error messages have disappeared from the regular Calendar view, click on the “Calendars” button (bottom center) again
  • then, in the pull-up screen that appears, scroll down to the “Subscribed” chapter again and click on the Info-button (encircled i-letter) that is at the right side of the name of the Calendar that you have previously unchecked (to make the error messages disappear)
  • in the “Edit Calendar” page that opens, scroll down completely and click on “Delete Calendar” (in red – completely at the bottom)
  • now, the pesky calendar subscription will be gone

That’s it !

enjoy 😉

fixed : where can I get OS version 8.4.4 for AppleTV 3 ?

Question :

I was having a problem on my WiFi network so I had to reconfigure my AppleTV 3 from 2012. While doing so, I also wanted to do an update for the AppleTV-version of iOS. When I tried to do so, the AppleTV said I had version 7.6.2 installed and there were no automatic updates available. To be completely sure, I looked up my AppleTV 3 in the MacTracker.app and found that the Maximum OS listed there is version 8.4.4, so I searched online to see what info I could find on a 8.4.4 update.

I found that the 8.4.3 update was released around April 2020, and that it could be installed over USB using a Mac with iTunes on it… but on the Apple website Software update 7.6.2 is still listed as the latest release… https://support.apple.com/en-us/HT202157

What is going on ?

Answer :

There is no problem… at least, there is no problem regarding the updates, the only problem is in the naming…

It’s just that the AppleTVs initially ran on iOS, just like the iPhones and iPads… (correction : the original AppleTV ran MacOSX) …but as the products drifted apart, the versions of iOS needed for various iDevices did too …so Apple finally split the old iOS up in iOS for iPhone, iPadOS for iPad and tvOS for AppleTV.

For the iPads this wasn’t really confusing as iOS 12 was succeeded by iPadOS 13. But for AppleTV the naming became extremely confusing : tvOS 9.0 was introduced almost simultaneously with and only for the 4th generation AppleTV (now called AppleTV HD) in autumn 2015, but the previous versions of AppleTV kept running versions of iOS, just anonymously :

  • Apple TV 1.0 = “Front Row” release = MacOSX “Tiger” 10.4.7tv (for Intel) = build 8N5722 = 20070321 iTV release
  • Apple TV 1.1 = “YouTube” release = 20070720 iTV release
  • Apple TV 2.0 = “Take Two” release = 20080115 iTV release
  • Apple TV 2.0.1 = “Genre” release = 20080328 iTV release
  • Apple TV 2.0.2 = “Network” release = 20080414 iTV release
  • Apple TV 2.1 = “MobileMe” release = 20080709 iTV release
  • Apple TV 2.2 = “HD” release = 20081002 iTV release
  • Apple TV 2.3 = “AirTunes” release = 20081119 iTV release
  • Apple TV 2.3.1 = “No Hax” release = 20090225 iTV release
  • Apple TV 2.4 = “Gesture” release = 20090624 iTV release
  • Apple TV 3.0 = “Genius” release = 20091029 iTV release
  • Apple TV 3.0.1 = “Reprise” release = 20091107 iTV release
  • Apple TV 3.0.2 = “Finale” release = 20100211 iTV release
  • TV release 4.0 = Apple TV 4.0 = iOS 4.1tv = build 8M89 = 20100901 aTV release
  • TV update 4.1 = Apple TV 4.1 = iOS 4.2tv = build 8C150 = 20101122 aTV release
  • TV update 4.1.1 = Apple TV 4.1.1 = iOS 4.2.1tv = build 8C154 = 20101214 aTV release
  • TV update 4.2 = Apple TV 4.2 = iOS 4.3tv = build 8F191m = 20110309 aTV release
  • TV update 4.2.1 = Apple TV 4.2.1 = iOS 4.3tv2 = build 8F202 = 20110322 aTV release
  • TV update 4.2.2 = Apple TV 4.2.2 = iOS 4.3tv3 = build 8F305 = 20110511 aTV release
  • TV update 4.3 = Apple TV 4.3 = iOS 4.3tv4 = build 8F455 = 20110801 aTV release
  • TV update 4.4 = Apple TV 4.4 = iOS 5.0tv = build 9A334v = 20111012 aTV release
  • TV update 4.4.1 = Apple TV 4.4.1 = iOS 5.0tv2 = build 9A335a = 20111017 aTV release
  • TV update 4.4.2 = Apple TV 4.4.2 = iOS 5.0tv3 = build 9A336a = 20111024 aTV release
  • TV update 4.4.3 = Apple TV 4.4.3 = iOS 5.0.1tv = build 9A405l = 20111117 aTV release
  • TV update 4.4.4 = Apple TV 4.4.4 = iOS 5.0.1tv2 = build 9A406a = 20111215 aTV release
  • TV update 5.0 = Apple TV 5.0 = iOS 5.1tv = build 9B179b = 20120307 aTV release
  • TV update 5.0.1 = Apple TV 5.0.1 = iOS 5.1.1tv = build 9B206f = 20120510 aTV release
  • TV update 5.0.2 = Apple TV 5.0.2 = iOS 5.1.1tv2 = build 9B830 = 20120605 aTV release
  • TV update 5.1 = Apple TV 5.1 = iOS 6.0tv = build 10A406E = 20120924 aTV release
  • TV update 5.1.1 = Apple TV 5.1.1 = iOS 6.0.1tv = build 10B831 = 20121129 aTV release
  • TV update 5.2 = Apple TV 5.2 = iOS 6.1tv = build 10B143 = 20130128 aTV release
  • TV update 5.2.1 = Apple TV 5.2.1 = iOS 6.1.3tv = build 10B329a = 20130319 aTV release
  • TV update 5.3 = Apple TV 5.3 = iOS 6.1.4tv = build 10B809 = 20130713 aTV release
  • TV update 6.0 = Apple TV 6.0 = iOS 7.0.2tv = build 11A502 = 20130723 aTV release
  • TV update 6.0.1 = Apple TV 6.0.1 = iOS 7.0.39tv = build 11B511d = 20131024 aTV release
  • TV update 6.0.2a = Apple TV 6.0.2 = iOS 7.0.4tv = build 11B554a = 20131114 aTV release
  • TV update 6.0.2b = Apple TV 6.0.2 = iOS 7.0.5tv = build 11B601 = 20140130 aTV release
  • TV update 6.0.2c = Apple TV 6.0.2 = iOS 7.0.6tv = build 11B651 = 20140221 aTV release
  • TV update 6.1 = Apple TV 6.1 = iOS 7.1tv = build 11D169b = 20140310 aTV release
  • TV update 6.1.1 = Apple TV 6.1.1 = iOS 7.1.1tv = build 11D201c = 20140422 aTV release
  • TV update 6.2 = Apple TV 6.2 = iOS 7.1.2tv = build 11D257c = 20140630 aTV release
  • TV update 6.2.1 = Apple TV 6.2.1 = iOS 7.1.2tv2 = build 11D258 = 20140717a aTV release
  • TV update 7.0 = Apple TV 7.0 = iOS 8.0tv = build 12A365c = 20140717b aTV release
  • TV update 7.0.1 = Apple TV 7.0.1 = iOS 8.1tv = build 12B4410a = 20141020 aTV release
  • TV update 7.0.2 = Apple TV 7.0.2 = iOS 8.1.1tv = build 12B435 = 20141117 aTV release
  • TV update 7.0.3 = Apple TV 7.0.3 = iOS 8.1.3tv = build 12B466 = 20150127 aTV release
  • TV update 7.1 = Apple TV 7.1 = iOS 8.2tv = build 12D508 = 20150309 aTV release
  • TV update 7.2 = Apple TV 7.2 = iOS 8.3tv = build 12F69 = 2015048 aTV release
  • tvOS 9.0 = build 13T396 = 20151029 ATV4 release
    • tvOS 9.0.1 = build 13T402 = 20151109 ATV4 release
    • tvOS 9.1 = build 13U85 = 20151208 ATV4 release
  • tvOS 9.1.1 = build 13U717 = 20160125 ATV4 release
  • TV update 7.2.1 = Apple TV 7.2.1 = iOS 8.4.1tv = build 12H523 = 20160125 aTV release
  • tvOS 9.2 = build 13Y234 = 20160321 ATV4 release
    • tvOS 9.2.1 = build 13Y772 = 20160516 ATV4 release
    • tvOS 9.2.2 = build 13Y825 = 20160718 ATV4 release
  • tvOS 10.0 = build 14T330 = 20160813 ATV4 release
    • tvOS 10.0.1 = build 14U71 = 20161024 ATV4 release
  • tvOS 10.1 = build 14U593 = 20161212 ATV4 release
  • TV update 7.2.2 = Apple TV 7.2.2 = iOS 8.4.2tv = build 12H606 = 20161212 aTV release
  • tvOS 10.2 = build 14W265 = 20170327 ATV4 release
    • tvOS 10.2.1 = build 14W585a = 20170515 ATV4 release
    • tvOS 10.2.2 = build 14W756 = 20170719 ATV4 release
  • tvOS 11.0 = build 15J381 = 20170919 ATV4 release
    • tvOS 11.1
    • tvOS 11.2
    • tvOS 11.2.1
    • tvOS 11.2.5
    • tvOS 11.2.6
    • tvOS 11.3
    • tvOS 11.4
    • tvOS 11.4.1
  • tvOS 12.0 = build 16J364 = 20180917 ATV4 release
    • tvOS 12.0.1
    • tvOS 12.1
    • tvOS 12.1.1
    • tvOS 12.1.2
    • tvOS 12.2
    • tvOS 12.2.1
  • tvOS 12.3 = build 16M153 = 20190513 ATV4 release
  • TV update 7.3 = Apple TV 7.3 = iOS 8.4.2tv = build 12H847 = 20190513 aTV release
  • tvOS 12.4 = build 16M568 = 20190722 ATV4 release
  • TV update 7.3.1 = Apple TV 7.3.1 = iOS 8.4.2tv2 = build 12H864 = 20190722 aTV release
    • tvOS 12.4.1
  • tvOS 13.0 = build 17J586 = 20190924 ATV4 release
  • TV update 7.4 = Apple TV 7.4 = iOS 8.4.3tv = build 12H876 = 20190924 aTV release
    • tvOS 13.2
    • tvOS 13.3
  • tvOS 13.4 = build 17L256 = 20200324 ATV4 release
  • TV update 7.5 = Apple TV 7.5 = iOS 8.4.4tv = build 12H885 = 20200324 aTV release
    • tvOS 13.4.5
    • tvOS 13.4.6
    • tvOS 13.4.8
  • tvOS 14.0 = build 18J386 = 20200916 ATV4 release
  • TV update 7.6 = Apple TV 7.6 (8130) = iOS 8.4.5tv = build 12H903 = 20200916 aTV release
    • tvOS 14.0.1
    • tvOS 14.0.2
    • tvOS 14.2 = build 18K57 = 20201105 ATV4 release
  • tvOS 14.3 = build 18K561 = 20201214 ATV4 release
  • TV update 7.6.2 = Apple TV 7.6.2 (8144) = iOS 8.4.6tv = build 12H914 = 20201214 aTV release
    • tvOS 14.4 = build 18K802 = 20210126 ATV4 release
    • tvOS 14.5

As you can see from the list above, there is no TV update 8.x yet… the version you’ve been reading about online is the “based on iOS 8.4.4”-version, which actually is TV update 7.5

So, if your 3rd generation AppleTV lists it’s OS version as 7.6.2 you already have the latest OS-version available (…at the time of writing this post : mid March 2021)

That’s it !

enjoy 😉

FYI : it’s good to know that there’s a slight hardware difference between the 2012 version and the 2013 version of the 3rd generation AppleTV :

  • A1427 = AppleTV3,1 = 3rd generation AppleTV (2012)
  • A1469 = AppleTV3,2 = 3rd generation AppleTV (2013)

NOTE : the procedure you are mentioning of upgrading or altering the version of the AppleTV OS by connecting the AppleTV to your Mac by USB-cable is a “jailbrake”, which Apple considers “illegal”…

fixed : CanoScan 5600F driver for macOS Big_Sur

Question :

I have a Canon CanoScan 5600F scanner that worked great with my previous Mac, but now I have upgraded to a new Mac running macOS 11.0 Big_Sur.

I’m looked on the Canon website and searched the internet, but there is no macOS 11.0 Big_Sur compatible driver available for this scanner.

Is there any way to use this CanoScan 5600F scanner in macOS 11.0 Big_Sur ?

 

Answer :

Yes, there is :

  • goto Canon’s US website : https://www.usa.canon.com
  • choose Support > Scanners > Film & Negative Scanner > CanoScan 5600F
  • or use this link :
  • there, choose the “Drivers & Downloads” tab
  • then, choose “macOS Mojave v10.14” as your operating system and “English” as your language
  • then, choose the “Drivers” tab
  • now, you will see 2 drivers listed :
    • 5600F Scanner Driver Ver.14.11.5h (Mac) : msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
    • ICA Driver Ver.4.1.4a (Mac) : misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • download both of them
    • note that despite the fact that both are versions from 2018, these will still work with macOS 11.0 Big_Sur
  • goto your downloads folder
  • first, double-click on the file named msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
  • this will mount the ScanGear_CanoScan 5600F_141105.pkg
  • again, click on that and version 14.11 of the ScanGear driver installer will open
  • now, follow the on-screen directions and the latest ScanGear driver will be installed
  • then, double-click on the file named misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • this will mount the Canon IJScanner2_040104.pkg
  • again, click on that and version 4.1.4 the IJScanner2 driver installer will open
  • now, follow the on-screen directions and the latest IJScanner2 driver will be installed
  • when done, goto System Preferences > Printers & Scanners
  • if the CanoScan 5600F is already listed on the left, click it
  • if not, click the +sign (plus-sign) to add the scanner first
  • when done, click the CanoScan 5600F in the list on the left
  • when the scanner details open on the right, click on the “Open Scanner”-button
  • now, the built-in macOS scanner-app will open and it will immediately do a preview scan of whatever is in the scanner

NOTE : you might run into a small problem every once in a while ; when the automatic scanning preview starts, you might get an error saying “Scanner reported an error – Cannot communicate with scanner for these reasons: – Scanner is turned off. – USB cable is disconnected. Please check and try again.” If so, just flip the scanner’s ON/OFF-switch in OFF-position manually and then back into ON-posistie. That should help in making the scanner preview work again.

That’s it !

enjoy 😉

 

fixed : Canon scanner error -21345 on M1 Mac

Question :

I have have just upgraded to a new MacBook Air M1 2020 (with an Apple M1 processor) running macOS 11.0 Big_Sur. Now, I am trying to get my Canon PIXMA MG3250 All-in-one printer-scanner to work with it… but even though I can get the printer function to work, when I want it to scan I get an error…

Installing the Canon MG3250 through System Preferecens > Printers & Scanners > Add Printer was really simple as it was immediately seen through Bonjour. After installing, the MG3250’s icon is listed on the left, and when I click it, the window opens where I can choose either the “Print” or the “Scan” tab. After choosing the later, I get the “Open scanner”-button, and when I click that, the built-in macOS scanner-app opens the “Scanner” window… which gives this error : “Failed to open a connection to the device (-121345)” each time I try. I just can’t get it to work.

What is wrong ?

Answer :

When you get this error in this setup, you will probably have gotten an error saying “IJScanner3” also. Do this to fix it :

  • goto the Canon UK website : https://www.canon.co.uk
  • there, browse to the PIXMA MG3250’s Driver Support-page or go there directly using this link : https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg3250.html?type=drivers&language=en&os=macos%2010.15%20(catalina)
    • Yes, that’s right, even though you are running macOS 11.0 Big_Sur and Canon tells you there is no driver for such an advanced OS, the macOS 10.15 Catalina driver still works
  • when you see the ICA Driver Ver. 4.0.0a (Mac) version listed, click the blue download button to download
  • in your downloads folder, you will now find a file called miss-mac-ijscanner3-4_0_0-ea19_2.dmg
  • click that file and it will mount an installer called Canon IJScanner3_040000.pkg
  • click that file and the 2020-version of the scanner driver will be installed
  • when done, make sure the System Preferences are closed
  • then open System Preferences > Printers & Scanners > MG3250 again and click the “Open Scanner”-button
  • now, the built-in scanner-app will open the Scanner-window again, but hits time without the error… so you are good to go !

That’s it !

enjoy 😉

fixed : Gaming PC only getting 100mbps Ethernet not Gigabit

Question :

I have 2 home-brew Gaming PCs both based on the Asus TUF B450 Plus Gaming motherboard, and for some reason the onboard Ethernet LAN-port is getting 1000mbps Gigabit Ethernet and the other one is only getting 100mbps Fast Ethernet. I’ve tested and reset the router and tested the Ethernet-cables with other computers and the problem is not in there.

The weird thing is that Windows 10 Settings lists LAN-port on the troublesome motherboard as 100/100 (Mbps), names the adapter “Realtek PCIe GbE Family Controller” and list a 10.31.828.2018 driver version, which is even newer than the 10.10.714.2016 driver version on the other, identical motherboard which is listed as 1000/1000 (Mbps) and named “Realtek PCIe GBE Family Controller” (spot the one letter uppercase difference “GbE” vs. “GBE”).

And when Windows 10 checks for new LAN-driver updates, it tells me none are available and the latest one are already installed. So Windows 10 itself can’t find a newer driver than the one from 2018, which is at least 2 years old…

I’ve also tried finding som settings to toggle in the TUF’s BIOS Setup Program, but neither in EZ Mode, nor in Advanced Mode, there is any option to set, reset or alter anything for the LAN. Neither is anything regarding this issue listed in the Support FAQs on the Asus-website.

What can I do ?

Answer :

We’ve managed to track down the solution for you. (Even though we’re usually doing Macs only.) Here’s how :

  • goto this webpage : https://www.asus.com/supportonly/TUF%20B450-PLUS%20GAMING/HelpDesk_download/
  • first, select “Windows 10 64-bit” as your OS
  • after the content has loaded, scroll down to the LAN chapter
  • click on the blue download button there to download the latest Realtek LAN driver for Windows 10 64-bit (currently a 2020-version listed as 10.42.526.2020)
  • when the file is downloaded, find it’s location in on your PC and run the Setup-application
  • when the installer screen opens, do not use the pre-selected “Update” option, but select the “Delete”-option and run it
  • when done, click the “Finish”-button
    • note that your PC will not have an internet connection now (at least over the on-board LAN-port, you may still have an internet connection over USB-LAN or WiFi is you have that set up)
  • now, again, find the LAN-driver’s location on your PC and run the Setup-application
  • when you get a warning screen (usually in red) saying there is no option to verify the installer application before you run it, since there is no internet connection, just proceed
  • now, when the installer screen opens, it will immediately (re)install the LAN-driver (this time there is no screen where you can choose between different types of installs)
  • when done, click the “Finish”-button

That’s it !

Note : if you want to check your internet speed, you can choose any speedtest you like. If you don’t know which one to choose, do the one from Ookla that you can do online at https://www.speedtest.net (there, you could also get a speedtest-app for Windows, Mac, iOS, Android, etc.)

enjoy 😉