Category Archives: tips & tricks

fixed : iOS Mail.app “Fetch New Data” settings page completely greyed out

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Question :

I have troubles with my eMail on my iPhone, so I started to look for solutions in the iOS Settings.app ; I don’t know if this is relevant for the solution to my mail-problem, but I found that when I try to adjust the settings for Fetch New Data (in the Settings.app > Mail > Accounts > scroll down to bottom) is turned OFF, and when I click on it the entire Fetch New Data settings page is greyed out, so I can’t switch it back ON and have my mail checked automatically…

What is wrong ? How can I fix this ?

Answer :

Relax, there’s nothing wrong… it’s just strange that iOS isn’t telling you why the entire page is greyed out and how you can fix this…
The thing is : your iPhone is in Low Power Mode (a.k.a. Battery Saving Mode)… (if you look closely, you will see that the battery indicator top right is yellow in stead of white or green)
To fix this, do this :

  • swipe down from the battery indicator top right
  • in the window that opens, scroll down to the white tile with the battery (in yellow) and click on it
  • now the tile wil turn dark and the battery will turn white
  • if there is no battery-tile, then go to Settings.app > Battery and switch the slider at Low Power Mode to ON
  • to check, go to Settings.app > Mail > Accounts > Fetch New Data and you will see that you can now set everything as you like

    That’s it !
    enjoy πŸ˜‰
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fixed : one Red Pin cannot be added to custom My Guides folder in Apple Maps

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Question :

I am working in Apple Maps.app on my Mac and now I have made a lot of Dropped Pins / Red Pins that I have gathered in a custom My Guides folder. I have just created another Red Pin that I also want to add to this custom My Guides folder, but when I do the exact same thing to add it as I did earlier, for some reason that is impossible for this Red Pin since the name of the custom My Guides folder is not appearing… the only option given is “New Guide” for some reason…

What is wrong ? How can I fix this ?


Answer :

This seems to be a bug in Apple Maps.app (especially Maps version 3.0) on macOS… To fix this, do this :

  • close Apple Maps.app on your Mac
  • then, open Maps.app on your iPhone
  • swipe un the pull-up window (with the Search field) so the More Info window fills the screen
  • scroll down to the Red Pin you want to add
  • if you don’t see it right away, you might need to dig a little futher by clicking on one of the “More” buttons (on the right, next to each chapter)
  • when found, click on the Red Pin and it’s info will open in a new window
  • then, click on the ‘three dots’/More-button and choose “Add to Guides” from the pop-up menu
  • now, the complete list of My Guides you have will be visible (even the ones you were not able to select on your Mac)
  • Click on the custom My Guides folder and you will be able to add the Red Pin to that custom My Guides folder

    That’s it !

    enjoy πŸ˜‰

fixed : Red Pin (in My Places) seems undeleteable in Apple Maps

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Question :

I have an old location that I had once looked up in Apple Maps which was marked with a Red Pin. Now I no longer need it, so I want to delete it. Normally I would do that by clicking on the Red Pin in Apple Maps.app on my Mac, so the More Info window would open with a Delete-button… but for this particular Red Pin there is no Delete button… (even though the Delete button appears if I do this same thing with any other Red Pin…)

It’s even worse… this Red Pin is in a My Places ‘folder’ also, and even though I get the option to delete it there, it will automatically reappear in the same My Places ‘folder’ instantly after being deleted…

I’ve searched the internet multiple times, but no-one seems to know how do fix this… a lot of people seem to have run into this or a similar problem, but the solutions given just don’t work for me…

Is there any fix for this ?


Answer :

There is a fix (but no guarantee it will work for all similar problems). Try this :

  • first, close Apple Maps.app on your Mac
  • then, open Apple Maps.app on your iPhone
  • swipe the Search field (or actually the pull-up screen) upward to fill the screen with the More Info window
  • now, find the Red Pin you want to delete : it may be in the Recents chapter, or in the Favourites chapter, or you may have to dig a little bit further to find older Red Pins
  • once found, slide the info line of the Red Pin from right to left ; now a red Delete button will appear from the right ; click it to delete the Red Pin

If you also want to delete the Red Pin from the My Places ‘folder’, try this :

  • in Apple Maps.app on your iPhone, swipe the search field upward to fill the screen with the More Info window
  • scroll down to the My Guides chapter and click on the My Places ‘folder’
  • you will now see the map, with the pull-up screen now named My Places (or any custom name you have once given to the ‘folder’)
  • if you don’t see the Red Pin you want to delete, swipe up the pull-up screen and scroll down until you see the Red Pin you’re looking for
  • then, slide the info line of the Red Pin from right to left ; now the red Delete button will appear from the right ; click it to delete the Red Pin
  • then, click the X-marked button top right to go back to the main view (back to the More Info window)

And if you want to delete the My Places ‘folder’ (or any of the My Guides ‘folders’) entirely, try this :

  • in Apple Maps.app on your iPhone, swipe the search field upward to fill the screen with the More Info window
  • scroll down to the My Guides chapter and find the ‘folder’ you want to delete (e.g. the My Places ‘folder’)
  • then, slide the info line of the folder you want to delete from right to left ; now the red Delete button will appear from the right ; click it to delete the ‘folder’

That’s it !

…to check if this has worked, open Apple Maps.app on your Mac and your ‘undeleteable’ Red Pin will now be gone… (if this solution works in your case too)

enjoy πŸ˜‰

fixed : replace keyboard keys (keycaps) on MacBook Pro 2020

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Question :

I have a 2020 MacBook Pro and some of the keys on the keyboard are completely unreadable since sweaty and greasy fingers have ‘eaten’ away the black and white paint. The MacBook Pro is still working great, so is there any way to replace just the keys / keycaps and not the entire keyboard ?

Answer :

Yes there is !

And it is actually very simple, if you know how to do it.

First, you will need new keycaps. You can get them from a broken MacBook Pro 2020 of course, but you can also buy new ones ( note : if you are fine with just replacing the letter keycaps since the rest of the keys are still okay, you don’t have to worry about the keyboard layouts ( like QWERTY, AZERTY, QWERTZ ) of the keycaps you’re buying, but if you also need specific irregularly shaped or printed keycaps, you have to pay attention to the keyboard layout of the keycaps ) online at Amazon e.g. :

US keyboard keycaps for MacBook Pro 2020 (Amazon affiliate link)

US keyboard keycaps for MacBook Pro 2020 (Amazon.co.uk affiliate link)

DE keyboard keycaps for MacBook Pro 2020 (Amazon.de affiliate link) ; can be rearranged to QWERTY or AZERTY

To get a keycap off, do this :

  • slide your fingernail ( note : if you have artificial and/or weak fingernails, use a spudger-tool ) under the top right edge of the keycap
  • then slide your fingernail (of Uspudger-tool) to the top left edge of the keycap
  • the top of the keycap will now loosen
  • now, flip the keycap toward you and it will pop out

note : since you now have the keycap off, you now have the opportunity to clean out any debris (like dust, hairs and bread crumbs) from under the keycap – just make sure you don’t accidentally break the key’s mechanism

To place a new keycap back, do this :

  • hold the keycap in a slight angle compared to the keyboard
  • place the bottom of the keycap in place first
  • then, gently press the top the keycap back into place (you will hear/feel a soft click)
  • now, check if the keycap is in place as intended – if not, take the keycap off entirely (using the above instructions) and do a new attempt to place it properly

That’s it !

enjoy πŸ˜‰

fixed : insert a picture into a PDF using Preview.app

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I need to fill out a PDF-form and include a picture also. I tried to do this using Preview.app but drag&drop didn’t work and copy&paste didn’t work either…

Is there any way to do this ?

Answer :

Yes, you can add a picture into a PDF using Preview.app. To do so, do this :

  • open the PDF in Preview.app
  • then, open the picture in a separate window in Preview.app
  • then, in the window with the picture, do this :
  • – select all ; by using the [CMD]+[A] key combo
  • – copy ; by using the [CMD]+[C] key combo
  • – paste ; by using the [CMD]+[V] key combo (when still in the window with the picture in it)
  • – resize the picture to about half-size ; by dragging the edges
  • – copy ; by using the [CMD]+[C] key combo
  • then, in the window with the PDF in it, do this :
  • – paste ; by using the [CMD]+[V] key combo
  • – resize the picture to the desired size ; by dragging the edges
  • – move to the desired location on the page ; by dragging the picture
  • then, save the PDF (under a different name if you like)

That’s it !

enjoy πŸ˜‰

fixed : calculate the number of days between 2 dates

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Question :

I want to integrate a formula in my spreadsheet (in Excel or Numbers) that calculates the number of days between 2 dates that I have in other cells on the spreadsheet.

How do I do that ?

Answer :

there are 2 formulas available to do this, choose the one that works best for you in Excel or Numbers :

formula =DUR2DAYS(enddate–startdate)+1

or

formula =DATEDIF(startdate, enddate, β€œD”)+1

NOTE : the “+1” in both these formulas is only needed if you want the number of days including both startdate and enddate !

That’s it !

enjoy πŸ˜‰

fixed : convert .webp animation to animated .gif

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Question :

I just received a message with an animated picture in it, that I want to save on my Mac to maybe send it to someone else later on. I thought it would be an animated-GIF file, but it turns out to be a .webp-file when I save it to my Mac.

Is there a way to convert this .webp animation to an animated .gif ?

Answer :

Yes, and it is rather simple, just do this :

  • on your Mac, right-click on the icon of the .webp-file
  • in the popup-list that appears, choose “Get Info”
  • in the “Get Info” window that opens, goto “Name & Extension” and replace the “.webp” extension by “.gif”
  • and to make double-checking easier, uncheck “Hide Extension”
  • then, close the “Get Info” window (by clicking the X-marked red dot top left)
  • now, open the renamed file in Preview.app to check if it has multiple images inside
  • then, open the renamed file in your webbrowser to check if the animation runs smoothly

That’s it !

Note : this works if the original file inside the .webp-animation is an animated GIF, it’s not sure if this will work for any .webp-animation

enjoy πŸ˜‰