fixed : EyeTV 4 crashes after installing macOS 13 Ventura

Question :

Today I have upgraded to macOS 13 Ventura. Now the EyeTV 4 (64bit) app no longer works. The app doesn’t open, it seems to crash, because a Report or Ignore “Send to Apple” window opens… I’ve tried downloading the latest version of EyeTv from the Geniatech website, but even after installing that, the only thing that I get after starting the app is the Report or Ignore window…

Is there any way to fix this ?

Answer :

For macOS 13 Ventura, you will need at least build 8528 of the EyeTV 4 app. You can download it from the Geniatech website :

http://file.geniatech.com/eyetv4/EyeTV4.0.0_8528.dmg

After installation, you might need to go through the setup steps again… here are some tips if you need to do so :

  • make sure you have your licence number at hand, as you might be asked to enter it anew
  • make sure you select the proper version of the EyeTV-stick you have [ note : the MyGica DVB-T2 is not listed separately, so make sure to select its hardware-twin, the EyeTV Hybrid T2 ]
  • make sure you select the right input source : choose DVB-T/T2 if you have an aerial antenna connected, and choose DVB-C PAL BG if you have a coaxial from you cable-TV provider plugged in

that’s it !

enjoy πŸ˜‰

fixed : frozen Dock in macOS ( Dock not responding )

Question :

For some reason, when I started/opened my Mac today and tried to open an app by clicking on it’s icon in the Dock… nothing happened. The Dock didn’t respond… I couldn’t get any app, folder or file to open by clicking on it’s icon in the Dock…

I found a workaround by opening the search window (by clicking on the magnifier icon top right in the macOS menu bar), then typing the application’s name and starting it from there.

But, I want this fixed… what can I do to get the Dock working properly ?

Answer :

There isn’t a clear reason why the macOS Dock freezes up from time to time… so there is no solution that will work in all cases, but to get the macOS Dock working properly again try these (in this order) :

1 – try upgrading to the most up-to-date version of macOS :

  • in the macOS Menu Bar, click on the Apple-icon top left
  • in the pulldown menu that opens, click on “System Preferences” (or “System Settings”)
  • in the System Preferences window (System Settings window) that opens, click on “Software Update” ( the gear / sprocket icon )
  • in the Software Update window that opens, see if there are any new updates to macOS available
  • if there are any, update a.s.a.p. by following the on-screen instructions
  • if there are none, try the next option

2- try restarting your macOS :

  • in the macOS Menu Bar, click on the Apple-icon top left
  • in the pulldown menu that opens, click on “Restart” and follow the on-screen instructions
  • after your Mac has restarted, check if your macOS Dock works now
  • it the Dock now works properly ; great ! well done ! enjoy !
  • if the Dock still doesn’t respond, you can try restarting your Mac by using the “Shut down” option …or try the next option

3- try resetting the Dock using the Terminal.app :

  • in the macOS Menu Bar, click on the magnifier-icon top right
  • in the search field that opens, type “terminal”
  • click on the Terminal.app in the list that appears
  • in the Terminal window that opens, don’t be distracted by the info displayed, just type the following :
  • killall Dock
  • then press Return
  • most of the time it only takes a flash of a second to rested the Dock, sometimes it takes a few moments
  • now quit the Termini.app
  • then click on any app icon in the Dock to see if it starts up and the Dock behaves as expected
  • if it does ; great ! well done ! enjoy !
  • chances this doesn’t work are very, very low… so if this didn’t work, redo the reset of the Dock using the Terminal.app again before trying your last options : keep using a work-around (as mentioned above) until Apple releases a macOS upgrade …or reinstalling macOS on your Mac.

that’s it !

enjoy πŸ˜‰

fixed : how to get PS Express edited images from iPad to Mac ?

Question :

I had to do a small retouch on an JPEG-image that is on my Mac, but my AdobeCS-licence is out-fo-date (and I don’t want to renew it until I need to do more tan one hour of work with it) so I can’t use Photoshop CS as I would usually do.

Then I remembered that I have the FREE Adobe PS Express-app installed on my iPad that should be able to do the trick. I figured out a way to get the JPEG-image to open using iCloud, but when I try to save the end result, the image is not saved in iCloud…

How do I get the edited JPEG back onto my Mac ?

Answer :

To open the JPEG-image that is on your Mac in PS Express-app on your iPad, do this :

  • first, on your Mac, make sure that the image is saved on your Desktop (or another easily accessible folder that is being synced across your devices using your iCloud-account)
  • then, on your iPad, open the Files-app and got iCloud Drive > Desktop (or the folder where the JPEG-image is in)
  • now click on the JPEG-image and it will open in a preview window
  • there, click on the Export-button top-right [the square with the upward pointing arrow]
  • in the pulldown-menu you will not see what you are looking for straight away, so scroll down and click on “PS Express”
  • now the JPEG-image will open in the PS Express-app and you can edit it

After editing, export the image back onto your Mac doing this :

  • make sure you have the finished the image open in PS Express-app on your iPAd
  • now, click on the Export-button top-right [the square with the upward pointing arrow]
  • in the window that opens, you will not see what you are looking for straight away, so scroll all the way down and click on More [the three dot icon]
  • now, in the popup menu that opens, scroll down and click on “Save to Files”
  • in the new pop-up that opens, typ the name you want to give the JPEG-image over the random name that was automatically generated (to by-pass potential naming conflicts, give it a slightly different name than the original image)
  • then, in the list of iCloud Drive folders, select Desktop (or the specific folder that you want to save the finished image to)
  • then check that it says “Item will be saved to “Desktop” on iCloud Drive.” and click Save [top-right]
  • then go back to your Mac, and you will see the edited JPEG-image there

That’s it !

enjoy πŸ˜‰

fixed : copy WhatsApp profile picture to macOS Contacts address book

Question :
I am using WhatsApp to communicate with some people that I have only seen a few times in real life. But as we are communicating in a WhatsApp Group it is really handy to see their profile pictures to remember who is who. But now I need to eMail them and it would be great to distinguish them by their profile pictures also… Is there any way to copy their WhatsApp profile pictures over to my macOS Contacts address book ? I’ve tried dark&drop, but that doesn’t work…

Answer :

Yes, but it’s slightly more time-consuming than drag&drop. Here’s how to :

  • make sure you have the official WhatsApp Desktop-app installed on your Mac
  • make sure the WhatsApp Desktop-app is open and you are logged in
    • note : you will need your mobile phone to log in (for the first time)
  • in the WhatsApp Desktop-app do this :
    • open an old conversation with the person who’s profile picture you need
      • you can use the Search-option to find this person if you don’t see them in your recent chats immediately
    • in the person’s profile picture that is visible in the middel of the top menu bar
    • when the Contact Info window opens, right-click on the (large) profile picture that is displayed
    • now, click on the “Copy Image” text that appears
    • then, exit WhatsApp Desktop-app and open Preview.app
    • make sure that “Preview” is listed in the macOS top menu bar, next to the Apple logo
    • goto “File” > “New From Clipboard” and click on it
      • if “New From Clipboard” is greyed out, there is nothing on your clipboard, so you should go back into WhatsApp Desktop-app and do the “Copy Image” procedure again
    • now the profile picture will be displayed as a Preview document
    • goto “File” > “Save” and click on it
      • when asked, you can just leave “name: Untitled” and “location: Desktop” and click OK
      • now a new file (icon) named “Untitled” will appear on your Desktop
    • then, exit Preview.app and open Contacts.app
    • in Contacts.app find the person you want to add the profile picture to
    • click on the person’s name to open their personal info
    • then, drag&drop the “Untitled” file from your Desktop to their profile picture area
    • frist, in white, the word “edit” will appear, when the Plus-sign appears, drop the file
      • you can do this even if you don’t click on the “Edit” button bottom right
    • you will get the option to size the profile picture, so you can zoom in if you like
    • then click OK and you’re done
    • That’s it !

enjoy πŸ˜‰

fixed : Two-sided printing in MS Word for Mac

Question :

I usually work in Apple’s Pages.app to do my text editing, but now someone sent me a school document that was made in MS Word. It opens just fine in Word for Mac, but when I want to print, I can’t find the “Two-sided printing” option…

How can I do Two-sided printing in Word for Mac ?

Answer :

As always, the solution is simple, you just have to know where to look and what to look for…

…anyway, here’s how-to do this in Word 16 (2021) :

Note : in older versions it is similar, but sometimes slightly different (just one of those things to know is that “Two-sided printing” is called “Duplex printing” on Windows and therefore also in older versions of MS Office for Mac…)

  • open the document in Word for Mac
  • press the [CMD] + [P] key combo on your keyboard to open the Print window ( or goto Word > File > Print )
  • click on “Copies & Pages” and choose “Layout” from the pulldown menu
  • in the Layout settings view, see that “Two-Sided” is listed, with the option to choose “Long Edge Binding” (for portrait mode documents) and “Short Edge Binding” (for landscape mode documents)
  • > note that if “Two-Sided” is not listed here, your printer doesn’t have the option to print two-sided automatically, and you will have to do the two-sided printing manually [see below]

That’s it !

If your printer can’t do two-sided printing automatically, you can do this to get two-sided printing manually :

  • open the document in Word for Mac
  • press the [CMD] + [P] key combo on your keyboard to open the Print window ( or goto Word > File > Print )
  • click on “Copies & Pages” and choose “Microsoft Word” from the pulldown menu
  • in the Microsoft Word settings view, set “Print:” to “Even pages only”
  • then go back to “Copies & Pages” and at “Pages:” set both “From:” and “To:” to 1 and click the Print button
  • when your print is ready, draw a huge arrow on the back of the printed page pointing upward like the text on the front side
  • then put the page in the printer’s feeder drawer and make sure the arrow you have drawn on it is on the upside and pointing into the printer drawer and close the printer drawer
  • then click on “Copies & Pages” and choose “Microsoft Word” from the pulldown menu
  • in the Microsoft Word settings view, set “Print:” to “Even pages only”
  • then go back to “Copies & Pages” and at “Pages:” set both “From:” and “To:” to 1 and click the Print button
  • now look at the printed page that comes out and figure out how to put the pages in after having them printed on one side (make sure you have this correct before proceeding ; if you can’t get your head around this, just redo the above steps and print a new testpage)
  • now, get ready to print the entire document :
  • press the [CMD] + [P] key combo on your keyboard to open the Print window ( or goto Word > File > Print )
  • click on “Copies & Pages” and choose “Microsoft Word” from the pulldown menu
  • in the Microsoft Word settings view, set “Print:” to “Even pages only”
  • then go back to “Copies & Pages” and at “Pages:” select “All”
  • then wait for all even pages to print
  • when done, flip over the bulk of printed paper the way you figured out to be right (using your test page as a reference) and put it back in the printing drawer
  • make sure that not only the orientation is correct, but that the first page is on top and the last page is at the bottom also
  • click on “Copies & Pages” and choose “Microsoft Word” from the pulldown menu
  • in the Microsoft Word settings view, set “Print:” to “Odd pages only”
  • then go back to “Copies & Pages” and at “Pages:” select “All”
  • then wait for all odd pages to print
  • …now check if your document is printed correctly on both sides !
  • if not… you have gotten your page flipping incorrect… too bad… you’ll have to redo from start…

That’s it !

enjoy πŸ˜‰