Category Archives: macOS (OS X, MacOS X, MacOS, System)

software running on Apple Macintosh computers with various versions of the Macintosh Operating System :
System 1.0 – 7.5
MacOS 7.6 – 9.2
MacOS X 10.0 – 10.7
OS X 10.8 – 10.11
macOS 10.12 and newer

fixed : save Instagram pictures to Photos.app on macOS

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Question :

I came across some group photos on Instagram that I am on but that I did not take and/or post myself. I would really like to save them to my Photos.app but I can’t figure out a way to do that…

How do I do that ?

Answer :

Yes, this is possible, but… DO NOT use any app on your iPhone, iPad or Mac that needs your Instagram login credentials to do that !! as by doing that, you are granting third party access to your Instagram and you are thereby making your Instagram account extreme vulnerable to hacking, fraud and identity swapping !!

Instagram has made it impossible to save pictures from within the Instagram.app (either on iPhone, iPad or Mac) so the only ‘good’ way to do this is via the website. To do so, do this :

  • on your Mac, open the Photos.app
  • then, open Safari and in the top menu bar goto Safari > Settings > Advanced
  • in the “Advanced” window, make sure that there is a checkmark at “Show Develop menu in menu bar”
  • now, close the Settings and goto http://www.instagram.com
  • login using your account name and password
  • scroll through the pictures and select one that you want to download / save to Photos.app
  • now, in the top menu bar goto Develop > Show Page Source
  • the underwater screen will now appear in the bottom half of the browser window
  • inside the underwater screen, in the menu on the left, click on the folder named “Images”
  • now, in the main past of the underwater screen you will see just the pictures of your Instagram page
  • scroll through these pictures and when you find a picture that you want to download drag&drop it to Photos.app’s main screen and it will be imported to your Photos.app (note that you could also drag&drop the image to your Desktop or any folder in the Finder to save the picture to your Mac)
  • repeat this drag&drop action for every picture you want to download
  • when done, close Safari
  • now, goto the Photos.app and in the menu list on the left, click on “Imports”
  • then, on the main part of the Photos window, all recently imported pictures will appear
  • scroll down to the very bottom and you will see the pictures you have imported from Instagram
  • from here on, you can use the downloaded Instagram pictures however you like…

…that’s it !

enjoy πŸ˜‰

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fixed : LandRover navigation update gone wrong, navigation maps gone

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Question :

I tried upgrading the HERE maps on the navigation system in my LandRover Discovery Sport P300e using a USB-stick as per the directions given by HERE and LandRover, but after 3 attempts that failed for no clear reason, when I retried yet another time, the update crashed while it was about halfway and now… there is no map left in the system to use for the navigation… nothing… the navigation is completely blind…

What can I do to solve this ?

Answer :

There are several reasons why this problem might have occurred. Your LandRover will probably show a warning message advising you to go to a LandRover garage and get this fixed, but you can also give it a try yourself first, just make sure you include all of these additional instructions in your next attempt :

  • start off by using a USB-stick with no previous navigation files on it – if you do not have a brand new USB-stick of 32GB at hand, you can also try using the current one : no need to format it, just open it in the Finder (on macOS), then inside the folder named “HereV1”, select all files (press the CMD-A key combo) drag them to the Bin and empty the Bin
  • goto the landrover.here.com website, login using your account name and pasword, goto “Maps & Services”, click the “Get Latest Update” button of the map you want to install and in the next page that opens, start by downloading and installing the latest version of the MapDownloader-app before you proceed to downloading the desired map itself ; just finish making the USB-installer as usual
  • now, before you enter your P300e hybrid LandRover to start the update, make sure to unplug the electrical charger cable before you start your car (so the engine will stay running during the entire update process that may take up to 30 or even 45 minutes to complete – if your electrical charger would be plugged in, your engine won’t start and your car will definitely go into sleep mode before the navigation update is finished ; if you like you can take a drive during the map update, just remember you are not able to see any maps on your screen during the update – you might be able to use navigation though Apple CarPlay in the mean time – and you have to keep the engine running until the update is complete, so you cannot leave the car until done)
  • when starting the navigation update in your car, wait with plugging in the USB-installer until the car’s system asks you to do so and make sure you use a different USB-port than you did before

…then proceed as per the onscreen instructions and sit back and relax

…if you do so, the update process may appear to be a little slow, but it will succeed in about 30 minutes. (and if it doesn’t just try again – and if it still fails after a few attempts, the problem is not ‘just an upgrade’ so you will still have to contact a LandRover garage to get it fixed)

That’s it !

enjoy πŸ˜‰

fixed : Green Screen button not showing in iMovie 10

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Question :

I have made a video recording of myself in front of a green screen, and now I want to make the green transparent and put a video behind it in iMovie. I have iMovie 10.3.5 and the option for Green Screen should be in there, but when I import the video into iMovie and select it, there should be a Green Screen button at the left of the editing buttons above the clip preview, but the button just isn’t there, it isn’t greyed out or something, it just isn’t showing up… I searched in iMovie menus to find an option to switch the Green Screen button on, but there isn’t any…

What am I doing wrong ?

Answer :

Yes, it would have been better if Apple had included the button permanently in the row of editing buttons above the clip preview, then it could have been greyed out and instructions of what to do could be shown when you would try to click it.

So… yes… there is a modus operandi that isn’t obvious to everyone, but causes the Green Screen / Blue Screen button (the icon depicts ‘two overlaying squares’ and appears on the left of the row of editing buttons above the clip preview) to stay invisible :

the green screen video should always be an additional layer, but not the main layer !

so, do this to fix this problem and get the Green Screen / Blue Screen button to appear :

  • open iMovie
  • create a new Project
  • in the new project’s time line, import the video (or picture) that you want to show in the background first (so make the background video/picture the main clip in the time line)
  • then import the green screen video on top of the main (background) clip (so drag it in the row / layer above the main clip in the time line)
  • then select the green screen video in the time line (a yellow outline will appear around the clip) ; now the Green Screen / Blue Screen button will show up in the row of editing buttons above the clip preview on the upper right section of the screen
  • then click the Green Screen / Blue Screen button ; now the options needed to make the cut-out of the green screen will appear

That’s it !

enjoy πŸ˜‰

fixed : EyeTV 4 crashes after installing macOS 13 Ventura

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Question :

Today I have upgraded to macOS 13 Ventura. Now the EyeTV 4 (64bit) app no longer works. The app doesn’t open, it seems to crash, because a Report or Ignore “Send to Apple” window opens… I’ve tried downloading the latest version of EyeTv from the Geniatech website, but even after installing that, the only thing that I get after starting the app is the Report or Ignore window…

Is there any way to fix this ?

Answer :

For macOS 13 Ventura, you will need at least build 8528 of the EyeTV 4 app. You can download it from the Geniatech website :

http://file.geniatech.com/eyetv4/EyeTV4.0.0_8528.dmg

After installation, you might need to go through the setup steps again… here are some tips if you need to do so :

  • make sure you have your licence number at hand, as you might be asked to enter it anew
  • make sure you select the proper version of the EyeTV-stick you have [ note : the MyGica DVB-T2 is not listed separately, so make sure to select its hardware-twin, the EyeTV Hybrid T2 ]
  • make sure you select the right input source : choose DVB-T/T2 if you have an aerial antenna connected, and choose DVB-C PAL BG if you have a coaxial from you cable-TV provider plugged in

that’s it !

enjoy πŸ˜‰

fixed : frozen Dock in macOS ( Dock not responding )

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Question :

For some reason, when I started/opened my Mac today and tried to open an app by clicking on it’s icon in the Dock… nothing happened. The Dock didn’t respond… I couldn’t get any app, folder or file to open by clicking on it’s icon in the Dock…

I found a workaround by opening the search window (by clicking on the magnifier icon top right in the macOS menu bar), then typing the application’s name and starting it from there.

But, I want this fixed… what can I do to get the Dock working properly ?

Answer :

There isn’t a clear reason why the macOS Dock freezes up from time to time… so there is no solution that will work in all cases, but to get the macOS Dock working properly again try these (in this order) :

1 – try upgrading to the most up-to-date version of macOS :

  • in the macOS Menu Bar, click on the Apple-icon top left
  • in the pulldown menu that opens, click on “System Preferences” (or “System Settings”)
  • in the System Preferences window (System Settings window) that opens, click on “Software Update” ( the gear / sprocket icon )
  • in the Software Update window that opens, see if there are any new updates to macOS available
  • if there are any, update a.s.a.p. by following the on-screen instructions
  • if there are none, try the next option

2- try restarting your macOS :

  • in the macOS Menu Bar, click on the Apple-icon top left
  • in the pulldown menu that opens, click on “Restart” and follow the on-screen instructions
  • after your Mac has restarted, check if your macOS Dock works now
  • it the Dock now works properly ; great ! well done ! enjoy !
  • if the Dock still doesn’t respond, you can try restarting your Mac by using the “Shut down” option …or try the next option

3- try resetting the Dock using the Terminal.app :

  • in the macOS Menu Bar, click on the magnifier-icon top right
  • in the search field that opens, type “terminal”
  • click on the Terminal.app in the list that appears
  • in the Terminal window that opens, don’t be distracted by the info displayed, just type the following :
  • killall Dock
  • then press Return
  • most of the time it only takes a flash of a second to rested the Dock, sometimes it takes a few moments
  • now quit the Termini.app
  • then click on any app icon in the Dock to see if it starts up and the Dock behaves as expected
  • if it does ; great ! well done ! enjoy !
  • chances this doesn’t work are very, very low… so if this didn’t work, redo the reset of the Dock using the Terminal.app again before trying your last options : keep using a work-around (as mentioned above) until Apple releases a macOS upgrade …or reinstalling macOS on your Mac.

that’s it !

enjoy πŸ˜‰

fixed : how to get PS Express edited images from iPad to Mac ?

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Question :

I had to do a small retouch on an JPEG-image that is on my Mac, but my AdobeCS-licence is out-fo-date (and I don’t want to renew it until I need to do more tan one hour of work with it) so I can’t use Photoshop CS as I would usually do.

Then I remembered that I have the FREE Adobe PS Express-app installed on my iPad that should be able to do the trick. I figured out a way to get the JPEG-image to open using iCloud, but when I try to save the end result, the image is not saved in iCloud…

How do I get the edited JPEG back onto my Mac ?

Answer :

To open the JPEG-image that is on your Mac in PS Express-app on your iPad, do this :

  • first, on your Mac, make sure that the image is saved on your Desktop (or another easily accessible folder that is being synced across your devices using your iCloud-account)
  • then, on your iPad, open the Files-app and got iCloud Drive > Desktop (or the folder where the JPEG-image is in)
  • now click on the JPEG-image and it will open in a preview window
  • there, click on the Export-button top-right [the square with the upward pointing arrow]
  • in the pulldown-menu you will not see what you are looking for straight away, so scroll down and click on “PS Express”
  • now the JPEG-image will open in the PS Express-app and you can edit it

After editing, export the image back onto your Mac doing this :

  • make sure you have the finished the image open in PS Express-app on your iPAd
  • now, click on the Export-button top-right [the square with the upward pointing arrow]
  • in the window that opens, you will not see what you are looking for straight away, so scroll all the way down and click on More [the three dot icon]
  • now, in the popup menu that opens, scroll down and click on “Save to Files”
  • in the new pop-up that opens, typ the name you want to give the JPEG-image over the random name that was automatically generated (to by-pass potential naming conflicts, give it a slightly different name than the original image)
  • then, in the list of iCloud Drive folders, select Desktop (or the specific folder that you want to save the finished image to)
  • then check that it says “Item will be saved to “Desktop” on iCloud Drive.” and click Save [top-right]
  • then go back to your Mac, and you will see the edited JPEG-image there

That’s it !

enjoy πŸ˜‰