Category Archives: iCloud (and MobileMe)

fixed : how to get PS Express edited images from iPad to Mac ?

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Question :

I had to do a small retouch on an JPEG-image that is on my Mac, but my AdobeCS-licence is out-fo-date (and I don’t want to renew it until I need to do more tan one hour of work with it) so I can’t use Photoshop CS as I would usually do.

Then I remembered that I have the FREE Adobe PS Express-app installed on my iPad that should be able to do the trick. I figured out a way to get the JPEG-image to open using iCloud, but when I try to save the end result, the image is not saved in iCloud…

How do I get the edited JPEG back onto my Mac ?

Answer :

To open the JPEG-image that is on your Mac in PS Express-app on your iPad, do this :

  • first, on your Mac, make sure that the image is saved on your Desktop (or another easily accessible folder that is being synced across your devices using your iCloud-account)
  • then, on your iPad, open the Files-app and got iCloud Drive > Desktop (or the folder where the JPEG-image is in)
  • now click on the JPEG-image and it will open in a preview window
  • there, click on the Export-button top-right [the square with the upward pointing arrow]
  • in the pulldown-menu you will not see what you are looking for straight away, so scroll down and click on “PS Express”
  • now the JPEG-image will open in the PS Express-app and you can edit it

After editing, export the image back onto your Mac doing this :

  • make sure you have the finished the image open in PS Express-app on your iPAd
  • now, click on the Export-button top-right [the square with the upward pointing arrow]
  • in the window that opens, you will not see what you are looking for straight away, so scroll all the way down and click on More [the three dot icon]
  • now, in the popup menu that opens, scroll down and click on “Save to Files”
  • in the new pop-up that opens, typ the name you want to give the JPEG-image over the random name that was automatically generated (to by-pass potential naming conflicts, give it a slightly different name than the original image)
  • then, in the list of iCloud Drive folders, select Desktop (or the specific folder that you want to save the finished image to)
  • then check that it says “Item will be saved to “Desktop” on iCloud Drive.” and click Save [top-right]
  • then go back to your Mac, and you will see the edited JPEG-image there

That’s it !

enjoy 😉

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fixed : how to retrieve Safari Strong Password from iCloud

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Question :

I am setting up an app (ToDoist.app in this case) to work across my devices. I have set up the app (ToDoist.app) on my iPhone about a week ago, and now I am trying to set up the app on my Mac. The problem is I need to login to my ToDoist-account on my Mac, but since I have used the password that was automatically suggested I have no recollection of the password I have set…

Is there any way to retrieve the password from iCloud ?

 

Answer :

Yes, there is 😉

To make the actual password visible, do this :

  • make sure that both your iPhone and your Mac are logged in with the same iCloud-account
    • on your iPhone, goto Settings.app > [your name] (listed on top) > iCloud
    • on your Mac, goto System Preferences > Apple ID (grey tile with the white Apple logo, top right)
  • then, make sure that iCloud’s password backup is switched on
    • on your iPhone, in Settings.app > [your name] (listed on top) > iCloud > “Apps using iCloud” > Keychain should be ON
    • on your Mac, in System Preferences > Apple ID > “Apps on this Mac using iCloud” there should be a check-mark at “Keychain”
  • if it wasn’t, restart the app on your iPhone
  • then, on your Mac, goto Safari > Preferences > Passwords
  • then, login on the window that opens ( using your Mac’s screen unlock password )
  • in the next window, scroll down the list and select the appropriate website
  • then, left-click on the dotted-out password ( so the actual password will be shown )
  • then, right-click on the password and select “Copy Password” from the pop-up list
  • now, paste the password into the app’s login-window

…this will unlock the app 😉

enjoy !

fixed : can’t connect new iPhone (iOS 12) to MacBook Air Late 2010

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Question :

I have a new iPhone 8 (running iOS 12) and I want to connect it to iTunes on my MacBook Air (Late 2010), but when I connect them using the Lightning-to-USB-cable I get an error message saying the software on my Mac should be updated.

I found that I had OSX 10.10 Yosemite installed, so I used the Mac AppStore-app to upgrade to macOS 10.13 High_Sierra. That went smoothly, so I also installed all available updates for my apps from the Mac AppStore. Then, I ran into a strange error : I can’t upgrade to the newest version of iMovie because my version of macOS doesn’t meet the minimal system requirements…

I also ran iTunes, but even now my iPhone 8 isn’t recognised when I connect it…

I found that for some reason macOS 10.13.4 is installed, and not 10.13.6, but still : Mac AppStore says “no updates available”…

Is my MacBook Air late2010 not meeting the minimal system requirements for macOS 10.13.6 for some reason ?

I looked up my MacBook Air late 2010 in MacTracker, and found that is should be able to run macOS 10.13.6 so why won’t it install ?

How can I fix this ?

 

Answer :

For reasons unknown, you need to upgrade your MacBook Air to macOS 10.13.5 manually using this download :

download macOS 10.13.5 upgrade

And only after macOS 10.13.5 is installed, you can manually upgrade to macOS 10.13.6 using this download (this is an incremental upgrade, not a combo upgrade) :

download macOS 10.13.6 upgrade

After macOS 10.13.6 is installed, you should be able to update to the latest versions of iMovie and iTunes via the Mac AppStore.

If iTunes won’t update, you need to (re)install it manually, using this download :

download iTunes

After installing the latest version of iTunes, connect your iPhone to your Mac using a Lighting-to-USB-cable. Now, an extra update will be downloaded, which will put an extra Devices-button in the iTunes and your iPhone will be recognised in iTunes.

That’s it !

enjoy 😉

fixed : Birthdays not showing in macOS Calendar.app

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Question :

I just did a clean install of macOS on my Mac and everything works fine. Except for one thing…

The birthdays of my contacts are not showing up in Calendar.app even though they were properly showing in Calendar.app on my previous version of macOS and they are still showing up properly in Calendar.app on my iPhone.

I’ve already tried unchecking and re-checking the checkmark at “Birthdays” in the list of available calendars (at “Other”), login out of iCloud and back in, restarting my Mac, adjusting some birthdays in Contacts.app, etc. Simply put : I’ve tried any solution I could think of…

How can I fix this ?

Answer :

The solution might be simple, but easily overlooked :

in Calendar.app on macOS, go to “View” in the menu-bar and when the pulldown-menu appears, put a checkmark at “Show All-Day Events”, then click “Refresh Calendars”.

Now check if that solves your problem. If it doesn’t, try this :

  • goto Calendar.app
  • select Calendar (in the top menu-bar)
  • select Preferences (from the pull-down menu)
  • select General (the left tab)
  • put a checkmark at “Show Birthdays calendar”
  • note : if you already had a checkmark at “Show Birthdays calendar”, do this also :
    • remove the checkmark
    • close the Calendar-app
    • restart your Mac
    • open the Calendar-app
    • put the checkmark back at “Show Birthdays calendar”

That’s it.

enjoy 😉

fixed : account info greyed out in iOS 12

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Question :

I have just upgraded my child’s iPhone from iOS 11 to iOS 12, but I can’t access his/her iCloud settings, since his/her account name is greyed out in Settings.app and nothing happens when I click on it…

How can I solve this ?

 

Answer :

The problem is that you have had Restrictions-setting active on iOS 11, and it is still active on iOS 12…

However : the Restrictions-setting is no longer in the “General”-chapter of Settings.app, starting in iOS 12, the Restrictions-setting is in the “Screen Time”-chapter (the purple hourglass icon just above the grey sprocket/gear-wheel icon of the “General”-chapter) and the setting is now called “Content & Privacy Restrictions”

So, do this :

  • open the Settings.app
  • in the window that opens, click on “Screen Time” (the chapter just above “General”)
  • in the next window, click on “Content & Privacy Restrictions”
  • when asked, type the Restrictions-password-code (4 digits) you previously used on iOS 11
  • then scroll down to “ALLOW CHANGES:” and “Account Changes” and adjust the setting to allow changes
  • now, the account-info in Settings will no longer be greyed out and you can also login on additional iCloud services like Messages (a.k.a. iMessage)

that’s it !

enjoy 😉