fixed : make old iPhone ready for clean install

Question :

I have just upgraded to a new iPhone, so now I want to pass on my previous iPhone to my child. What is the best way to do get this olde iPhone ready to transfer his/her data onto it ?

 

Answer :

Over time, little things inside iOS get buggy or corrupted… especially each time you transfer your data and settings directly to a new iPhone and/or iOS version. If you upgrade your iPhone’s version of iOS onto a new one without doing a clean install, which requires you to erase all data from your device, buggy data¬†and settings get copied over also…

So… every once in a while you should do a clean install, especially if you run into weird and inexplainable buggy behavior of your iPhone.

FYI :

  • If you do a regular iOS upgrade or update, all system info is copied¬†over, so that won’t get¬†rid of most of the problems
  • If you backup to iCloud, only personal data, settings and game progress are preserved, so bugs and corruptions¬†get some chance of being solved, especially if you take the time to do a complete reinstall of iOS from the online AppStore (i.e. a Clean Install)
  • If you restore iOS from a personal backup (like an iPhone backup in your personal iTunes-backup registry), you also run the risk of reinstalling the bugs & errors that had been in your iPhone’s iOS when you last backed-up

so… use the following procedure to make sure you get the least possibility of reintroducing¬†old bugs :

  • turn on your receiver iPhone (the newer one that is going to be used in the future) and open the Settings app
  • click on the owner’s name (with the text “Apple ID, iCoud, iTunes & App Store” below it)
  • click on iCloud
  • click on iCloud Backup
  • click on Back Up Now and a fresh backup of your personal data, your app settings and your Game Center game progress will be synced with iCloud
  • now wait for the iCloud syncing process to complete
  • now do the¬†same on the donor iPhone (the older one that is going to be abandoned)
  • open the Settings app
  • click on the owner’s name (with the text “Apple ID, iCoud, iTunes & App Store” below it)
  • click on iCloud
  • click on iCloud Backup
  • click on Back¬†Up Now and wait for the iCloud syncing process to complete
  • then go back to the receiver iPhone (the newer one that is going to be used in the future)
  • connect the receiver iPhone to a Mac (or Windows-PC) using an USB-cable
  • open iTunes
  • make sure you see your iPhone listed in the sidebar
  • then click on the small iPhone-icon (in the lower top bar ; left of the buttons for Library, For You, Browse, Radio & Store ; and just right of the Music/Films/… -button)
  • now a¬†dedicated iTunes -page opens for the iPhone
  • make sure that “Summary” is selected in the left menu bar
  • then click on the “restore iPhone…”-button
  • then wait for the reinstallation to finish
  • the iPhone is now being erased and reinstalled
  • this reinstall takes extra¬†time, compared to a traditional iOS-upgrade
  • when finished, you have performed what is usually called a ‘Clean Install’
  • now follow the on-screen instructions
  • when you can, enter your iCloud username¬†& password to enable downloading your data & settings from your iCloud-backup
  • needless to say, apps will be restored from the official apps located in iCloud, or rather : the Online iTunes App Store, so the apps will all be restored perfectly, without bugs or buggy behavior

That’s it !

enjoy ūüėČ

 

fixed : “Your iPad could not be activated”/”Activation server temporarily unavailable”-error

Question :

After my iPad tried to update to iOS 9.3.x (this also goes for iOS 11.2.x) last night, I had to re-enter my AppleID and now I’m getting a blank page with only this error message :

“Your iPad could not be activated because the activation server is temporarily unavailable. Try connecting your iPadto iTunes to activated it or try again in couple of minutes.”

But even if I wait a couple of minutes or even an hour, and try again, I get stuck with this same message…

How can I fix this ?

 

Answer :

Apple Support has a tutorial on how to fix this, but a lot of times that doesn’t work :

If you can’t activate your iPad 2 (GSM model) after you update to iOS 9.3

If you can’t figure out how to do that, or you’ve tried and it doesn’t work for you, try this :

  • if you have an iPad with a GSM SIM-card installed, make sure you have the SIM’s 4-digit PIN-code at hand, then pop the SIM-card out using a bended paperclip or the official tool that’s comes with every iPhone and every SIM-card enabled iPad
  • then, on your Mac, go to Apple-icon (top-left in the menu bar) –> system Preferences –> iCloud
  • in the window that opens, see what eMail-address is listed under your name ; make sure to remember that eMail-address : this is your iCloud-account name (which might be different from your AppleID or iTunes Store-account name)
  • then click on “Account Details” and type the password that is connected to your iCloud-account name
  • if a new window opens, remember this password and close the window
  • if you get an error message that your password is incorrect,¬†make sure you find the password and try again (you can try several times, but¬†if you get a warning that you have only a limited amount of attempts remaining, stop immediately !! and skip this step)
  • now return to your iPad and do a reset by pressing the Home-button (physical button below the screen) and the Power-button (physical button on the right edge or top edge) simultaneously until the screen goes black and the white Apple logo appears
  • now, proceed though the following screens as you normally would until you are asked to enter your Account Name : there you should enter the eMail-address that is your iCloud-account name and the corresponding password
  • if this works, don’t forget to put the Sim-card back into your iPad and you’re done
  • if you happen to run into the Activation Server error page again before you get to the page where you should enter your Account Name, do this :
    • open the¬†AppStore-app on your Mac
    • make sure you have installed all official Apple updates (especially iTunes)
    • connect your iPad directly (so without USB-hubs) to your Mac using the iPad-to-USB-cable
    • on your Mac, open iTunes
    • then do the reset on you iPad agian, simultaneously pressing the Home- and Power-buttons until the Apple logo appears
    • now iTunes (on your Mac) should detect your iPad
    • if it doesn’t, try the reset again
    • if it does, see if you can go trough all setup screen on your iPad
    • if you are unable to do so, go to iTunes on your Mac
    • if a message appears you need to unlock your iPad, type the screen unlock code on your iPad
    • if a “Trust this iPad ?” message appears on your Mac, click “Trust”
    • if a “Trust this Mac ?” message appears on your iPad, click “Trust”
    • now you see a small button with an iPad on it next to the Music/Films/etc.-pulldown menu ; click on it
    • in the next window, you should now be able to initiate the iOS-update of your iPad from your computer
    • then wait for the update to complete
  • afterwards, do not forget to put the SIM-card back into your iPad

Good luck & enjoy ūüėČ

fixed : deleting photos to free up memory on your iPhone

Question :

I have a 16GB iPhone running iOS10, and it freezes whenever I want to take a photo… I get an error message that there’s no memory left on my iPhone so I can’t continue…

I checked and it turns out that I have literally 1KB (yes, only 1KB, not even 1MB…) left as free memory… and most of my 16GB is occupied by Photos.app (about 12GB)…

How do I free up space without deleting valuable photos and videos ?

 

Answer :

The best way (if not the only) to free up space on your iPhone will be to delete a lot of photos and videos, in your case. The way to do that without running the risk of throwing away photos and videos that you would have liked to backup it this :

  • connect your iPhone to your Mac using a USB-cable
  • open the Photos.app on your Mac
  • click on your iPhone, which is listed on the left side
  • now, in the main window, go to the photos that are displayed as ready to import (photos that aren’t on your Mac already are automatically filtered out by Photos.app
  • from that selection of (un-imported) photos and videos, select ONLY those photos you want to keep
  • import that selection onto your Mac
  • first check if all photos and especially all videos (as those are not being transferred automatically through iCloud syncing) you selected have been imported
  • then unplug your iPhone’s USB-cable
  • then delete all video’s you can, and if that isn’t enough, delete¬†all photos¬†older than about one year from your iPhone
  • Please, note that iCould will only contain the most recent photos (usually not the videos)
  • now, restart your iPhone by simultaneously pressing the two main physical buttons : both the menu-button (just below the screen on the¬†front side) and the ON/OFF-button (top side or right side)
  • then check¬†if¬†you have enough free space on your iPhone now
  • if not, delete more photos from your iPhone (in the way explained above)
  • …then restart your¬†iPhone

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