fixed : gmatevents prevented updates from being installed

Question :

I have auto-updating turned on in macOS 10.14 Mojave, but today I got an error message that “gmatevents” prevented updates from being installed”.

What is wrong and how do I fix it ?

 

Answer :

Gmatevents is an application that runs in the back of macOS when you install iTrash Ghost Mode. To get rid off it, do this :

  • go to Apple-menu (the Apple-icon top-left in the Finder)
  • open System Preferences from the pull-down menu
  • in the window that opens, click on Users & Groups
  • in the window that opens, click on the account of the person who is the Current User (on the left)
  • then click on the “Login Items” tab
  • in the list that opens, you will see “iTrashGhost”
  • select “iTrashGhost” then click the -(minus) button below the list
  • the “iTrashGhost” will now disappear from the list
  • exit System Preferences
  • you should no longer get the error message now

that’s it… enjoy 😉

fixed : MacBook Pro hangs during final stage of macOS startup

Question :

I have macOS 10.14 Mojave installed on my MacBook Pro ‘Mid 2012’, but every time I try to start up my Mac, it hangs when the progress bar (on the white startup screen with the Apple logo) is at 99%…

On the TechRadar-website I found some startup key-combos to try : https://www.techradar.com/how-to/computing/apple/how-to-use-os-x-boot-options-to-troubleshoot-your-mac-1305645

I have tried the following, but it didn’t help :

  • restarting my MacBook
  • zapping the PRAM / NVRAM
  • running Disk First Aid in Recovery Mode
  • running Disk First Aid from another Mac while in Target Mode
  • reinstalling macOS Mojave from Recovery Mode
  • reinstalling macOS Mojave from a USB installer

So far, no problems where found, but the exact same problem keeps occuring :

When I startup my MacBook Pro, the progress bar goes quickly to 50%, then slows down but still keeps progressing up to 99% or even 100% and then hangs…

What can I do to solve this ?

 

Answer :

You have already tried most of the options that usually give success when you encounter these types of problems, so you have little options left to choose from.

The first thing to try would be ‘Verbose Mode’ so you will be able to figure out what problems are encountered during startup :

  • shut down you Mac using the power button
  • startup your Mac in Verbose Mode by pressing the [CMD]+[V] keycombo on your keyboard during startup
  • now, your Mac starts up without a GUI (Graphic User Interface) but just displays lines of code (like in the Terminal.app and Console.app)
  • note that you might see a screen of code flashing by and than face your regular inlog screen… if so, just login and you will get to the Console-like black screen with white lines of code…
  • wait for the lines of code to halt and see what error messages are displayed in the final lines of code
  • if the error is “too many corpses being created”, use the solution outlined below (additional error terms are “Process”, “crashed:” and “opendirectoryd.”)
  • if you get any different error message : lookup the error message and the solution on the internet

The solution to the “too many corpses being created” startup-error :

  • shut down your Mac using the power button
  • startup your Mac in Recovery Mode by pressing the [CMD]+[R] key combo on your keyboard during startup
  • if FireVault is on, mount the HardDisk by clicking Disk Utility.app and then typing your password
  • then, go to Utilities in the top menu bar and click Terminal in the pulldown menu
  • in Terminal.app type this line of code (in which “Macintosh\ HD” is replaced by the name your have given your HardDisk ; the default name is “Macintosh HD”, and note that all spaces in the name of your HardDisk should be replaced by “\ ” (a backslash + a space) when typing these lines of code) :

cd /Volumes/Macintosh\ HD/var/db/caches/opendirectory

  • then press the [Enter]-key to run the code
  • when the cursor returns on the very next line you’re good, if you get an extra line in between, you’ve run into an error (e.g. “command not found” usually means you mistyped something, so you should just try again ; if you forgot to replace the space in your HardDisk’s name by “\ “ you’ll also get an error and you should just try again)
  • on the next line, type this :

mv ./mbr_cache ./mbr_cache-old

  • then press the [Enter]-key
  • when the cursor returns on the very next line you’re good
  • again, if you get an extra line in response, you’ve made an error and trying again with greater accuracy will probably solve it…
  • then, exit Terminal.app by pressing the [cmd]+[Q] key-combo
  • then restart your Mac by clicking on the Apple-icon top left in the top menu bar and clicking “Restart” from the pull down menu
  • now your Mac should startup without problems
  • note that the first startup will take a little longer, as all system settings need to be rebuilt

That’s it !

enjoy 😉

fixed : Adobe Creative Cloud Application Manager hangs at “Please wait for a moment”

Question :

I just purchased a new Student&Teacher license code for Adobe Creative Cloud, and I even though I can see on the Adobe-website that the new subscription is active on my AdobeID, I cannot use any Creative Cloud application on my Mac, because when I startup Photoshop CC (or Illustrator CC or InDesign CC), the Adobe Aplication Manager app is automatically run, the Creative Cloud window opens, it flashes and then “Please wait for a moment” is displayed and the clock keeps spinning… and spinning… and spinning…

Quitting the Adobe Application Manager app and trying again give the same result, and even restarting my Mac with all apps refreshed gives the same error… the Creative Cloud window just hangs on “Please wait for a moment”…

How can I fix this ?

 

Answer :

The first part of the solution is to make sure that your Creative Cloud subscription is active :

  • go to the Adobe-website
  • login with your AdobeID and password
  • then click on “Manage Account”
  • then, login again using your AdobeID and password
  • then, check at “subscriptions and products” if your Creative Cloud subscription is listed

If it’s not listed, use the Redemption Code that you got after purchasing your Creative Cloud renewal to (re)activate your CC-subscription.

If your CC-subscription is active, proceed to the second part of the solution :

  • on your Mac, click on the Creative Cloud logo (that looks like a cloud in the form of the number 8 that has fallen over) in the top bar of the screen, on the right side
  • there, it will say that the Application Updater or Application Manager app itself needs to be updated
  • click on update
  • wait for the update to finish
  • then a list of all individual CC-apps with updates available is displayed
  • click on “update all”
  • wait for the update to finish

That’s it – now you can startup any Adobe app and it will properly run.

enjoy !

 

fixed : SPL-C ERROR page printed by Samsung printer

Question :

when I tried to print to my Samsung printer via my Home-network today, the spooling process was very slow, then hung, and then a printed page rolled out of the printer with this text only :

SPL-C ERROR – Disconnected from Host. Please check the connection and try again.

POSITION : 0x3dc5 (252981)

SYSTEM : src_5.59/os_hook

LINE : 1978

VERSION : SPL-C 5.59 05-04-2012

So I restarted the printer, made sure there wasn’t any paper stuck, and tried again. This time I the spooling process was very slow again, hung again, and a similar page rolled out of the printer with this text :

SPL-C ERROR – Disconnected from Host. Please check the connection and try again.

POSITION : 0x15ea5 (89765)

SYSTEM : src_5.59/os_hook

LINE : 1978

VERSION : SPL-C 5.59 05-04-2012

So despite the difference in ‘position’, the problem remained.

What can I do to solve this ?

 

Answer :

This seems to be a weird bug popping up on some Samsung printers connected to Macs once in a while. To solve this problem, do this :

  • quit any printing jobs that are active
  • shut down the printer (take the power cable out)
  • on your Mac, go to System Settings > Printers & Scanners
  • there, delete the problematic printer (by selecting it in the list and clicking the minus-button)
  • then, restart your Mac
  • switch the printer back on (reconnect the power cable)
  • login on your Mac
  • go to System Settings > Printers & Scanners
  • add the printer to the list again (by clicking on the plus-button, and selecting it from the printers found)
  • then close the System Preferences and try printing your document again

That’s it !

enjoy 😉