fixed : Password Dragon won’t run in macOS Catalina

Question :

I’ve been using Password Dragon passwordmanager for years and I’m very satisfied with it. But since I’ve upgraded my Mac to macOS 10.15 Catalina, it won’t run anymore.

I’ve called Apple Support and they’ve told me that it is because it’s a Java-app, not a true macOS-app, an that they’re not supporting that…

I desperately need acces to my passwords in Password Dragon

What can I do ?

 

Answer :

The fact that it’s a Java-based app is not the real problem (as long as you have the latest version on Java installed on your Mac). The real problem is that macOS 10.15 Catalina has very strict security and privacy settings (compared to any previous version of macOS, OSX or MacOSX).

To get Password Dragon running in macOS 10.15 Catalina, do this :

  • click on the Apple-icon in the top menu bar
  • in the pulldown menu, click on “System Preferences”
  • when the “System Preferences” window opens, make sure you are in the main window (if not, click on the ‘dots-on-a-grid’-button in the top bar)
  • click on the Java-icon
  • in the Java Control Panel window that opens, select the Update-tab
  • then click on the ‘Update Now’-button and put a checkmark at “Check for updates automatically”
  • when you are told that you are running the latest version of Java, go back to the main System Preferences window (by clicking on the ‘dots-on-a-grid’-button in the top bar)
  • in the System Preferences window, click on Security & Privacy (the iron Home icon with the circular dial in it)
  • in the Security & Privacy window, click on the ‘Privacy’tab
  • then, in the list on the left, click on ‘Files and Folders’
  • in the list that appears on the right, scroll down to ‘java’ and make sure there’s a checkmark in the check box at “Documents Folder”
  • now, close the System Preferences window and open the PasswordDragon.app

That’s it !

enjoy 😉

fixed : connection error using Canon CanoScan 5600F with macOS 10.15 Catalina

Question :

I have been using my Canon CanoScan 5600F scanner for many years with my Mac, and it has always been working great. However : now, in macOS 10.15 Catalina I keep getting error messages that the scanner cannot be found…

Sometimes I manage to get things working by replugging the USB-cable and switching the scanner OFF and back ON, but that solution doesn’t last…

What can I do to solve this ?

 

Answer :

even though Canon does not list support for macOS 10.15 Catalina, the Canon driver that used to work in MacOSX 10.7 Lion through macOS 10.14 Mojave still works in macOS 10.15 Catalina, so if you do not have this driver already, download it here

To solve your problem, do this :

  • go to Apple-icon (top left in the menu bar) and click on “System Preferences” from the pulldown menu
  • in the “System Preferences” window, click on “Printers & Scanners”
  • in the list on the left, at “Scanners”, select your CanoScan 5600F
  • then, click on the Minus-button at the bottom of the list on the left, to delete the scanner from the list
  • now, switch OFF your scanner and unplug the USB-cable from the scanner and from your Mac
  • then, go to Apple-icon (top left in the menu bar) and click on “Restart…” from the pulldown menu
  • when prompted, UNcheck the option to reopen all open windows and restart your Mac
  • then, plug the USB-cable back into your scanner and your Mac and switch your scanner back ON
  • when your Mac has restarted, open System Preferences
  • in the “System Preferences” window, click on “Printers & Scanners”
  • in the list on the left, at the bottom, click on the Plus-button
  • in the window that opens, select your CanoScan 5600F from the list and click the “Add”-button
  • you can now select your CanoScan 5600F from the list on the left and click on the “Open Scanner” button on the right to open it
  • now, the “Scanner” window will open and you will be able to scan

Note : you might encounter the ‘scanner cannot be found’ error again… if so, just delete the scanner from System Preferences, then add it again… [if you cannot live with getting this error once in a while, and you cannot wait for Apple and/or Canon to come up with a definite solution… have a look at the VueScan scanner-app]

That’s it !

enjoy 😉

fixed : iPad “not charging” when charging cable is connected

Question :

My iPad is no longer charging when I connect it to the Lightning charger cable. I checked the cable and the charger with my iPhone, and when connected the iPhone charges without any problems. Still, whenever I connect my iPad, nothing happens… the charger is not recognised…

What can I do ?

 

Answer :

Because your charger and your Lightning charging cable are in good order (because they do charge your iPhone), there are 2 mayor options for this problem :

  1. the Lightning-port on your iPad is broken
  2. there is a lot of dust in your iPad’s Lightning-port

You should first check if your iPad’s Lightning-port is cluttered with dust by sticking a needle or paperclip’s end into the iPad’s Lightning port and gently scraping out all dust that has gathered there. You might need a torch-light to shine into the Lightning-port to make sure that all dust has been taken out. After doing so, hook up the iPad to the Lightning charger cable again… if the green battery and lightning icon appear on your iPad’s screen… if so, you have fixed this problem 😉
If not, just repeat the process by gently scaping all dust out off the Lightning-port and try again (to test).

If that still doesn’t work after multiple times of trial, you might have a hardware failure. If so, go to an AppleStore or an authorised Apple dealer (or your local Apple dealer).

 

Good Luck !

enjoy 😉

fixed : AppleTV keeps getting new IP address continuously

Question :

I am using the IP Scanner (and LANscan) software to check my network performance whenever I encounter network problems. I have found that my AppleTV keeps getting multiple IP addresses from my router using DHCP…

What is going on and how can I fix this ?

 

Answer :

The most probable cause of your problem is that you are connection over WiFi and the AppleTV is positioned somewhere where WiFi-reception isn’t optimal, and where multiple base stations are giving an equally strong WiFi-signal, which is causing the AppleTV to constantly switch from a connection to the one WiFi-base station to the other and back again.

There is a slight chance that you have this problem when connecting over Ethernet LAN-cable also… in that case you might have some interference or data-loss on the cable which usually isn’t problematic, but still is sub-optimal…

The best and easiest way to fix this is to give the AppleTV a fixed IP-address.

To do so, do this (in tvOS 7.4 – for other versions of tvOS the actual screens may differ) :

  • unplug the AC-power cable from your AppleTV
  • restart your router (or unplug it from power for 30 seconds)
  • plug the AC-power cable back into your AppleTV
  • turn on your TV (the one that’s connected to your AppleTV)
  • turn on your AppleTV
  • goto Settings (the app that has a Sprocket/Gear-icon)
  • in the Settings-window, click on General
  • in the General-window, click on Network
  • in the Network-window, click on WiFi (or Ethernet if you use it)
  • in the WiFi-window (or Ethernet-window), click on Configure IP
  • in the ConfigureIP-window, make a photo of all settings or write them down (because this exact info is what you are going to enter manually), then click on Manual
  • in the IP-configuration window, roll the dials until the IP is set, then click OK
  • in the Subnetmask-configuration window, roll the dials until the Subnetmask is set, then click OK
  • in the Router-configuration window, roll the dials until the Router IP is set, then click OK
  • in the DNS-configuration window, roll the dials until the DNS is set (or use 008.008.008.008), then click OK
  • then wait for the setting so be accepted while the wheel spins
  • then exit, exit, exit until you’re back on the Home screen

That’s it !

Note : if you want to be completely sure that your AppleTV has accepted all settings, you can unplug and replug your AppleTV from power, but that is not as important as it used to be in older versions of tvOS – and you need to check afterwards in Settings to be completely sure

enjoy 😉

fixed : error during firmware-upgrade on Time Capsule

Question :

When I ran the AirPort Utility software today, I noticed that I had a firmware upgrade waiting for my Time Capsule. So I ran the upgrade and that seemed to go okay, until I got a firmware-error…

I know that when you do a firmware upgrade on a hard disk your hard disk is usually bicked and ready for the trash… but what about a Time Capsule ?

What should I do ?

 

Answer :

Most of the time, for a Time Capsule the problem is not dramatic if you run into a firmware upgrade error.

Take these steps, and stop as soon as you succeed :

1- if you have multiple base stations (like Time Capsules or AirPort devices), make sure you run any firmware upgrade on your remote/satellite base stations first, before you run the firmware upgrade on the central/main base station

2-  just run the firmware upgrade again (it may just work fine next time, even without any significant change)

3- just run the firmware upgrade again (yep… just try again… sometimes that’s all it needs…)

4- pull the AC-plug from the base station, then wait 30 seconds and replug the AC… then run the upgrade again

5- pull the AC-plug from the base station, then press the reset button (the little hole – can be pressed with a ballpoint-tip or a paperclip-end) on the base station for 30 seconds… then run the firmware upgrade again (…and don’t forget you’ll have to setup your base station again afterwards)

…that’s it !

enjoy 😉