fixed : how to take a screenshot on an iPhone X / XS / XR ?

Question :

Whenever I wanted to take a screenshot of my iPhone’s screen, I used to press the Home-button and the ON/OFF-button simultaneously, and I would have my screenshot. Since I now have a new iPhone without the physical Home-button, I can no longer do that… but I haven’t figured out how to take screenshots now…

What should I do ?

 

Answer :

On the new iPhones that no longer have a Home-button, like the iPhone X / XS / XS Max / XR, the buttons to press to get a screenshot have slightly changed :

press the ON/OFF-button (right) and the VolumeUp-button (left) simultaneously for more than a second, and you’ll hear the ‘camera-shutter-sound’ and see the screen flash ; this means the screenshot has been taken and you’ll see it appear in reduced size bottom-left on your screen… and it will be placed in your Photos.app

That’s it 😉

enjoy !

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fixed : make old iPhone ready for clean install

Question :

I have just upgraded to a new iPhone, so now I want to pass on my previous iPhone to my child. What is the best way to do get this olde iPhone ready to transfer his/her data onto it ?

 

Answer :

Over time, little things inside iOS get buggy or corrupted… especially each time you transfer your data and settings directly to a new iPhone and/or iOS version. If you upgrade your iPhone’s version of iOS onto a new one without doing a clean install, which requires you to erase all data from your device, buggy data and settings get copied over also…

So… every once in a while you should do a clean install, especially if you run into weird and inexplainable buggy behavior of your iPhone.

FYI :

  • If you do a regular iOS upgrade or update, all system info is copied over, so that won’t get rid of most of the problems
  • If you backup to iCloud, only personal data, settings and game progress are preserved, so bugs and corruptions get some chance of being solved, especially if you take the time to do a complete reinstall of iOS from the online AppStore (i.e. a Clean Install)
  • If you restore iOS from a personal backup (like an iPhone backup in your personal iTunes-backup registry), you also run the risk of reinstalling the bugs & errors that had been in your iPhone’s iOS when you last backed-up

so… use the following procedure to make sure you get the least possibility of reintroducing old bugs :

  • turn on your receiver iPhone (the newer one that is going to be used in the future) and open the Settings app
  • click on the owner’s name (with the text “Apple ID, iCoud, iTunes & App Store” below it)
  • click on iCloud
  • click on iCloud Backup
  • click on Back Up Now and a fresh backup of your personal data, your app settings and your Game Center game progress will be synced with iCloud
  • now wait for the iCloud syncing process to complete
  • now do the same on the donor iPhone (the older one that is going to be abandoned)
  • open the Settings app
  • click on the owner’s name (with the text “Apple ID, iCoud, iTunes & App Store” below it)
  • click on iCloud
  • click on iCloud Backup
  • click on Back Up Now and wait for the iCloud syncing process to complete
  • then go back to the receiver iPhone (the newer one that is going to be used in the future)
  • connect the receiver iPhone to a Mac (or Windows-PC) using an USB-cable
  • open iTunes
  • make sure you see your iPhone listed in the sidebar
  • then click on the small iPhone-icon (in the lower top bar ; left of the buttons for Library, For You, Browse, Radio & Store ; and just right of the Music/Films/… -button)
  • now a dedicated iTunes -page opens for the iPhone
  • make sure that “Summary” is selected in the left menu bar
  • then click on the “restore iPhone…”-button
  • then wait for the reinstallation to finish
  • the iPhone is now being erased and reinstalled
  • this reinstall takes extra time, compared to a traditional iOS-upgrade
  • when finished, you have performed what is usually called a ‘Clean Install’
  • now follow the on-screen instructions
  • when you can, enter your iCloud username & password to enable downloading your data & settings from your iCloud-backup
  • needless to say, apps will be restored from the official apps located in iCloud, or rather : the Online iTunes App Store, so the apps will all be restored perfectly, without bugs or buggy behavior

That’s it !

enjoy 😉

 

fixed : FaceID not working properly

Question :

I’ve set up FaceID on my new iPhone, and it seemed to work just fine at first. But now, it doesn’t seem to work most of the time… most of the time I have to eventually unlock my iPhone with the access code.

I’ve already tried to update the face-scanning by creating new reference face scans, but that hasn’t led to any improvement in the situation…

This is getting very annoying…

Is there any way to fix this ?

 

Answer :

Having iOS 12 make new face-scans to be more accurate and more forgiving doesn’t seem to help… instead, do this :

  • put your iPhone further away from your face (for FaceID to work, you need to have  almost your entire face in viewing range of the frontal selfie camera)
  • if your iPhone is on the table, pick it up and hold it in your hand, or move your head directly above the frontal selfie camera, this will vastly increase your chances of being recognised (if you are used to reading with the iPhone above or besides your breakfast/lunch/dinner-plate, your drink, your newspaper or your work, your face is only partially in front of the camera and therefore not detectable for FaceID)
  • swipe up from the bottom of the screen one extra time (don’t bother if the screen is already showing the keypad to unlock the screen using your 6-digit-code) it’s odd, but it works about 50% of the time…

Knowing this will save you a lot of frustration…

Enjoy 😉

 

fixed : how to activate animoji in iMessage ?

Question :

I just upgraded to a new iPhone that should be able to do animoji, but when I start up iMessage and click on the ‘new message’ icon to start a new conversation, the AppStore-icon stays greyed-out, and when I click it the toolbar with the Monkey-button (the animoji-button) doesn’t appear…

How can I activate animoji in iMessage ?

 

Answer :

You might encounter this problem especially if you just upgraded from an older iPhone to a new iPhone X, XS or XR.

To solve this problem, do this :

  • on your iPhone, open the Settings app
  • then go to Messages
  • make sure that ‘Send as SMS’ is switched OFF
  • then swipe-up to exit the Settings app
  • open the iMessage app
  • click on the ‘new message’ -icon (top right ; the pen&paper-icon)
  • type any addressee in the ‘To:’-field
  • now the extra toolbar with the Monkey-button (animoji-button) will appear
  • clear the ‘To:’-field so you won’t accidentally send a message to someone
  • swipe-up to exit the iMessage app
  • open the Settings app
  • go to Messages
  • switch ‘Send as SMS’ back ON if you want
  • exit the Settings app
  • …and from now on, you will have the animoji available in iMessage

that’s it !

enjoy 😉

fixed : new iPhone can’t connect to Polar heart band

Question :

On my previous iPhone I had several heart function registration apps that work with my Polar H10 band. Now I have replaced my iPhone for a newer one, these same apps on my new iPhone can’t connect to the Polar band. They don’t even list it as an available Bluetooth device.

What can I do to fix this ?

 

Answer :

To reconnect your Polar band to your new iPhone, in case the Polar band is not detected, do this :

  • attach the Polar band on your body (after moistening sensor strips)
  • open the app that couldn’t pair with your Polar band because it couldn’t find it
  • try to pair again
  • if the app can find your Polar band, let them pair
  • if the app can’t detect your Polar band, continue with the following
  • open the Polar Beat app (if you need to download it first, you can do that here)
  • if you don’t have an account yet, you can click “Continue” instead of “Sign in”
  • then click “Settings”
  • then click “HR sensor”
  • then choose ‘new device’
  • see the Polar band appear
  • click on it’s icon
  • save this new setting
  • open the other app that couldn’t find your Polar band
  • let it search for new devices
  • now see your Polar band appear in the list
  • then pair them

that’s it !

enjoy 😉

fixed : how to fully close apps on an iPhone X / XS / XR ?

Question :

I just got a new iPhone X without a Home button. On my previous iPhone I always used to shut down apps that were needlessly running in the background by double clicking on the Home button which brought up the underwater-screen where I could go through all apps that were open in the background and just pick the app and swipe up to close it…

But now, without a Home button, how do I do that ?

 

Answer :

as you would expect, it’s simple…

but as you have already experienced, it’s not intuitive for anyone who has grown familiar with using the Home button… since the release of iOS 12, it basically comes down to :

“swipe-up & hold”

to be more precise :

  • make sure the iPhone is unlocked (using FaceID or maybe even your unlock code)
  • then swipe upward from the bottom of the screen and keep your finger on the screen
  • now the underwater screen that you were searching for will appear and you can browse through all open apps and swipe up to close the ones you aren’t using (it actually looks less and less like an underwater screen, it’s more like the Cover Flow feature in iTunes and Finder on macOS)

we used to do this on older iPhones to regain RAM space to keep your iPhone running smoothly… on new iPhones that’s possibly less relevant, but it still feels good to know you can do this when you need to 😉

enjoy !

fixed : new iPhone photos not showing up in macOS Photos.app

Question :

I am trying to get my photos from my iPhone onto my Mac. But after connecting my iPhone using USB the Photos.app does start up in macOS, but the newest photos I’ve made with my iPhone never show up my Mac.

Disconnecting and reconnecting my iPhone doesn’t help. Restarting the iPhone doesn’t resolve this problem, neither does restarting my Mac.

What can I do to solve this ?

 

Answer :

Even though you are encountering a very annoying problem, it’s rather easy to solve :

  • disconnect your iPhone (or iPad) from your Mac
  • open the Photos.app in iOS (on your iPhone/iPad)
  • click on the Photos-button (bottom-left ; the icon consisting of a double rectangle with the text ‘Photos’ below it)
  • select one photo one of the newest photos
  • then click on the Share-button (bottom-left ; the icon consisting of a square with an arrow pointing upward)
  • select all photos that are not showing up on you Mac, by swiping the photos to the left and right and tapping the bottom-right circle of each individual missing photo (the circle will turn into a blue checkmark)
  • then swipe in the row of app-icons to the Shared Albums icon and click it
  • wait while the clock says ‘Preparing’
  • then click Cancel (top-left)
  • now connect your iPhone (or iPad) to your Mac
  • open the Photos.app in macOS (on your Mac)
  • unlock your iPhone (or iPad) using your fingerprint/face-scan/screen-unlock-code
  • then, on your Mac, in Photos.app goto the left side bar and at Devices, click on your iPhone/iPad
  • then wait for the photos to appear as New Items
  • and click on the Import All New Items button top-right (or select only the photos you want to import and click on the Import Selected button)

That’s it !

enjoy 😉