fixed : Adobe Creative Cloud Application Manager hangs at “Please wait for a moment”

Question :

I just purchased a new Student&Teacher license code for Adobe Creative Cloud, and I even though I can see on the Adobe-website that the new subscription is active on my AdobeID, I cannot use any Creative Cloud application on my Mac, because when I startup Photoshop CC (or Illustrator CC or InDesign CC), the Adobe Aplication Manager app is automatically run, the Creative Cloud window opens, it flashes and then “Please wait for a moment” is displayed and the clock keeps spinning… and spinning… and spinning…

Quitting the Adobe Application Manager app and trying again give the same result, and even restarting my Mac with all apps refreshed gives the same error… the Creative Cloud window just hangs on “Please wait for a moment”…

How can I fix this ?


Answer :

The first part of the solution is to make sure that your Creative Cloud subscription is active :

  • go to the Adobe-website
  • login with your AdobeID and password
  • then click on “Manage Account”
  • then, login again using your AdobeID and password
  • then, check at “subscriptions and products” if your Creative Cloud subscription is listed

If it’s not listed, use the Redemption Code that you got after purchasing your Creative Cloud renewal to (re)activate your CC-subscription.

If your CC-subscription is active, proceed to the second part of the solution :

  • on your Mac, click on the Creative Cloud logo (that looks like a cloud in the form of the number 8 that has fallen over) in the top bar of the screen, on the right side
  • there, it will say that the Application Updater or Application Manager app itself needs to be updated
  • click on update
  • wait for the update to finish
  • then a list of all individual CC-apps with updates available is displayed
  • click on “update all”
  • wait for the update to finish

That’s it – now you can startup any Adobe app and it will properly run.

enjoy !



fixed : where to get the OSX 10.8 Mountain_Lion installer ?

Question :

I have a Mac that can be upgraded to a more recent version of OSX (or macOS), but I never did so I’m still on MacOSX 10.7 Lion.

Today I need to install an application that needs a more recent version of OSX/macOS to run, so I need to upgrade.

I can find various new versions of OSX/macOS available for free through the Mac App Store application (which I have since I had MacOSX 10.6 Snow_Leopard), but I get an error saying that those won’t run.

Where can I get an official version of OSX 10.8 Mountain_Lion (or newer) ?

Answer :

If you have either MacOSX 10.6 Snow_Leopard or MacOSX 10.7 Lion installed on your Mac, your only option to upgrade your operating system to a newer version is to upgrade to OSX 10.8 Mountain_Lion first.

Here’s how to :

  • purchase OSX 10.8 Mountain_Lion from the official Apple-website here :
  • then wait to receive 2 eMails ; one including a PDF and one that includes a password
  • open the Mac App Store application
  • go to Featured –> Quick Links –> Redeem –> Redemption Code
  • typ the 12-digit Redemption Code from PDF in your eMail
  • then, wait for the download to complete (view in Mac App Store –> Purchases)
  • then, unlock

That’s it – enjoy !

fixed : where to get an OSX driver for Griffin iMate USB to ADB adapter

Question :

I came across an old Mac gamepad that has an ADB (Apple Desktop Bus) connector and I was wondering if it would be possible to use it with my current Mac.

I also found a ‘Griffin iMate USB to ADB adapter’ that enables me to connect the gamepad to my USB-port. Unfortunately, when I connect it, only the joystick directions work, but not the buttons.

Is there anywhere I can get drivers for the Griffin iMate that would work for OSX ?


Answer :

Luckily, the WaybackMachine has a rather good backup off the original Griffin website, and most downloads still work. You can find it here :

Griffin iMate Software @WaybackMachine

This includes iMate-drivers for both MacOS9 and MacOSX (both support MacOSX Classic mode, which is MacOS9 running from inside MacOSX).

for MacOS9 driver version 2.7 and earlier versions are available

for MacOSX driver version 1.5.2 and 1.5.3beta are available

Since these are really old drivers, you will have to try if you can still run in your recent version of OSX / macOS.

If they don’t run, you might even be able to use the iMate OS X SDK (Software Development Kit) to create your own 😉

For Windows PCs there are no drivers needed, but keyboards, mice with extended functions will only be partially supported.

enjoy !

fixed : reset password on QD520 IP-camera without a Windows-PC [Mac-only]

Question :

A friend donated a QD520 IP-securitycam to me. It looks great and from what I’m reading, I should be able to get it working with Mac-software, but I when I try to access the device in Safari, it asks for a password (that my friend couldn’t remember), so I can’t login…

There’s no reset button on the QD520, so I will need to reset the password with special software, but it turns out that that software is Windows-only, and I only have Macs…

What can I do ?


Answer :

You are completely right about the Windows-only software… but I managed to port the reset tool to Mac using WineBottler, and using that, you can reset the QD520 and it’s password back to factory settings.

After the reset, the QD520 will be back to these factory settings :

login = admin

password =               [ BLANK / NOTHING / EMPTY ]

IP (static) =

interface language = (simplified) Chinese     [ yep, that’s a very uncomfy downside of resetting… unfortunately ]


Here’s how to reset the QD520 :

  • connect the QD520 to your network
  • use the free (or something similar) to find the QD520’s current IP address [ the LANScan app can be downloaded for FREE from the Mac App Store ]
  • download Winebottler here, and use it to run the Windows-only version of the PasswordResetTool you can get here or in this Xmeye Camera Software bundle (or use Winebottler to create a Mac-compatible version of the QD520passwordresettool)
  • as the original Windows-version PasswordResetTool needs a Telnet connection to communicate with the QD520 IP-cam, you now have to enable Telnet (or Netcat to be more precise) to it’s IP address on your Mac as follows :
    • on your Mac, go to Applications –> Utilities –>
    • double-click on the icon to run
    • there you will see your username-with-a-dollar-sign-attached-to-it ; immediately after that, typ this :
    • nc 23
    • so : N C space QD520-IP-address space 2 3 (in which 23 is the Telnet port number)
    • now you will see an ‘answer’ in the :
      • ????????LocalHost login:
  • when you see that text appear, doubleclick on the QD520passwordresettool to run it
  • when it’s open, at “Device IP”, fill in the QD520-IP-number, and click the “Reset” button
  • when you get the feedback message “Reset OK, Waiting for reboot your device, please!”, click the “OK” button
  • that’s it !
  • don’t forget to quit both the QD520passwordresettool and the

enjoy 😉

NOTE #1 : as mentioned before, the QD520’s IP address will now be and the interface will be in Chinese unfortunately, however, you will be able login now ! ( using login = admin / password = [empty] )

NOTE #2 : unfortunately, there is no Mac-friendly solution to change the QD520’s settings like IP-address and Password just yet… for that, you will still need to use Internet Explorer for Windows with ActiveX and JAVA Runtime installed… [ we are working on a solution for that, but as ActiveX is not supported on Intel-Macs, that’s an extremely hard nut to crack and might even be too complicated… ]

fixed : feeling of writing on paper for iPad Pro

Question :

I recently overheard a designer talking enthusiastically about a screen protector or something he had on is iPad Pro, which gave him the feeling as if he was writing on traditional paper when he was actually using his Apple Pencil on his iPad Pro.

Can you tell me what he was talking about ?


Answer :

He was probably talking about one of these two :

Paper Feel (by Geevon) get it at

PaperLike (by Sapper) get it at or

Paper-Like (by ClearView) get it at

…and don’t forget to select the right size for your iPad Pro ; they’re available in 9.7″, 10.5″ and 12.9″

Enjoy 😉