fixed : CanoScan 5600F driver for macOS Big_Sur

Question :

I have a Canon CanoScan 5600F scanner that worked great with my previous Mac, but now I have upgraded to a new Mac running macOS 11.0 Big_Sur.

I’ve looked on the Canon website and searched the internet, but there is no macOS 11.0 Big_Sur compatible driver available for this scanner.

Is there any way to use this CanoScan 5600F scanner in macOS 11.0 Big_Sur ?

 

Answer :

Yes, there is :

  • goto Canon’s US website : https://www.usa.canon.com
  • choose Support > Scanners > Film & Negative Scanner > CanoScan 5600F
  • or use this link : https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/film-negative-scanner/canoscan-5600f/canoscan-5600f?subtab=downloads-drivers
  • there, choose the “Drivers & Downloads” tab
  • then, choose “macOS Mojave v10.14” as your operating system and “English” as your language
  • then, choose the “Drivers” tab
  • now, you will see 2 drivers listed :
    • > 5600F Scanner Driver Ver.14.11.5h (Mac) : msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
      • > ICA Driver Ver.4.1.4a (Mac) : misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • download both of them
    • note that despite the fact that both are versions from 2018, these will still work with macOS 11.0 Big_Sur
  • goto your downloads folder
  • first, double-click on the file named msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
  • this will mount the ScanGear_CanoScan 5600F_141105.pkg
  • again, click on that and version 14.11 of the ScanGear driver installer will open
  • now, follow the on-screen directions and the latest ScanGear driver will be installed
  • then, double-click on the file named misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • this will mount the Canon IJScanner2_040104.pkg
  • again, click on that and version 4.1.4 the IJScanner2 driver installer will open
  • now, follow the on-screen directions and the latest IJScanner2 driver will be installed
  • when done, goto System Preferences > Printers & Scanners
  • if the CanoScan 5600F is already listed on the left, click it
  • if not, click the +sign (plus-sign) to add the scanner first
  • when done, click the CanoScan 5600F in the list on the left
  • when the scanner details open on the right, click on the “Open Scanner”-button
  • now, the built-in macOS scanner-app will open and it will immediately do a preview scan of whatever is in the scanner

NOTE : you might run into a small problem every once in a while ; when the automatic scanning preview starts, you might get an error saying “Scanner reported an error – Cannot communicate with scanner for these reasons: – Scanner is turned off. – USB cable is disconnected. Please check and try again.” If so, just flip the scanner’s ON/OFF-switch in OFF-position manually and then back into ON-posistie. That should help in making the scanner preview work again.

enjoy πŸ˜‰

 

fixed : Canon scanner error -21345 on M1 Mac

Question :

I have have just upgraded to a new MacBook Air M1 2020 (with an Apple M1 processor) running macOS 11.0 Big_Sur. Now, I am trying to get my Canon PIXMA MG3250 All-in-one printer-scanner to work with it… but even though I can get the printer function to work, when I want it to scan I get an error…

Installing the Canon MG3250 through System Preferecens > Printers & Scanners > Add Printer was really simple as it was immediately seen through Bonjour. After installing, the MG3250’s icon is listed on the left, and when I click it, the window opens where I can choose either the “Print” or the “Scan” tab. After choosing the later, I get the “Open scanner”-button, and when I click that, the built-in macOS scanner-app opens the “Scanner” window… which gives this error : “Failed to open a connection to the device (-121345)” each time I try. I just can’t get it to work.

What is wrong ?

Answer :

When you get this error in this setup, you will probably have gotten an error saying “IJScanner3” also. Do this to fix it :

  • goto the Canon UK website : https://www.canon.co.uk
  • there, browse to the PIXMA MG3250’s Driver Support-page or go there directly using this link : https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg3250.html?type=drivers&language=en&os=macos%2010.15%20(catalina)
    • Yes, that’s right, even though you are running macOS 11.0 Big_Sur and Canon tells you there is no driver for such an advanced OS, the macOS 10.15 Catalina driver still works
  • when you see the ICA Driver Ver. 4.0.0a (Mac) version listed, click the blue download button to download
  • in your downloads folder, you will now find a file called miss-mac-ijscanner3-4_0_0-ea19_2.dmg
  • click that file and it will mount an installer called Canon IJScanner3_040000.pkg
  • click that file and the 2020-version of the scanner driver will be installed
  • when done, make sure the System Preferences are closed
  • then open System Preferences > Printers & Scanners > MG3250 again and click the “Open Scanner”-button
  • now, the built-in scanner-app will open the Scanner-window again, but hits time without the error… so you are good to go !

That’s it !

enjoy πŸ˜‰

fixed : Gaming PC only getting 100mbps Ethernet not Gigabit

Question :

I have 2 home-brew Gaming PCs both based on the Asus TUF B450 Plus Gaming motherboard, and for some reason the onboard Ethernet LAN-port is getting 1000mbps Gigabit Ethernet and the other one is only getting 100mbps Fast Ethernet. I’ve tested and reset the router and tested the Ethernet-cables with other computers and the problem is not in there.

The weird thing is that Windows 10 Settings lists LAN-port on the troublesome motherboard as 100/100 (Mbps), names the adapter “Realtek PCIe GbE Family Controller” and list a 10.31.828.2018 driver version, which is even newer than the 10.10.714.2016 driver version on the other, identical motherboard which is listed as 1000/1000 (Mbps) and named “Realtek PCIe GBE Family Controller” (spot the one letter uppercase difference “GbE” vs. “GBE”).

And when Windows 10 checks for new LAN-driver updates, it tells me none are available and the latest one are already installed. So Windows 10 itself can’t find a newer driver than the one from 2018, which is at least 2 years old…

I’ve also tried finding som settings to toggle in the TUF’s BIOS Setup Program, but neither in EZ Mode, nor in Advanced Mode, there is any option to set, reset or alter anything for the LAN. Neither is anything regarding this issue listed in the Support FAQs on the Asus-website.

What can I do ?

Answer :

We’ve managed to track down the solution for you. (Even though we’re usually doing Macs only.) Here’s how :

  • goto this webpage : https://www.asus.com/supportonly/TUF%20B450-PLUS%20GAMING/HelpDesk_download/
  • first, select “Windows 10 64-bit” as your OS
  • after the content has loaded, scroll down to the LAN chapter
  • click on the blue download button there to download the latest Realtek LAN driver for Windows 10 64-bit (currently a 2020-version listed as 10.42.526.2020)
  • when the file is downloaded, find it’s location in on your PC and run the Setup-application
  • when the installer screen opens, do not use the pre-selected “Update” option, but select the “Delete”-option and run it
  • when done, click the “Finish”-button
    • note that your PC will not have an internet connection now (at least over the on-board LAN-port, you may still have an internet connection over USB-LAN or WiFi is you have that set up)
  • now, again, find the LAN-driver’s location on your PC and run the Setup-application
  • when you get a warning screen (usually in red) saying there is no option to verify the installer application before you run it, since there is no internet connection, just proceed
  • now, when the installer screen opens, it will immediately (re)install the LAN-driver (this time there is no screen where you can choose between different types of installs)
  • when done, click the “Finish”-button

That’s it !

Note : if you want to check your internet speed, you can choose any speedtest you like. If you don’t know which one to choose, do the one from Ookla that you can do online at https://www.speedtest.net (there, you could also get a speedtest-app for Windows, Mac, iOS, Android, etc.)

enjoy πŸ˜‰

fixed : convert video for WhatsApp

Question :

I have a short video file (a movie clip) that I want to share with my friends on WhatsApp. When I drag&drop it into the WhatsApp.app in macOS, the file appears to start uploading… but when done, there is no preview shown and no Play-button, just a file icon… as if it were an unknown or incompatible type of file…

What can I do to fix this ?

Answer :

Before uploading your video file to WhatsApp, you must make sure your video file meets WhatsApp’s file requirements :

  • video format preferably MP4 in H.264 or MPEG-4 codec ( MKV, AVI or 3GP will also do )
  • audio format preferably AAC ( or AC3 codec )
  • file size smaller than about 16MB ( in reality even 18MB might be okay )
    • usually, this means your movie clip will be about 90 seconds, but by tweaking the display size and the frame rate ( fps ) you can even squeeze 3 minutes or more into about 16MB

Do this to check your video’s specifications :

  • right-click ( CTRL-click ) on the movie clip’s icon
  • select “Get Info” from the popup-menu
  • in the window that opens, check these :
    • the file name either has the “.mov” or “.mp4” file extension
    • at “Size:” less that 18MB should be listed
    • at “Codecs:” either “H.264” or “H.264, AAC” is listed

If these are all okay, you should be able to just drag&drop the movie clip into the macOS WhatsApp.app.

If not, you will have to convert the movie clip. To do this conversion, do this :

  • first, download the FREE OmniConverter.app ( by 7littlemen ) from the Mac AppStore :
  • then, open the OmniConverter.app and click on “Convert Video” from the list on the left
  • then, drag&drop your movie clip file onto the OmniConverter window
  • now, at the right of the arrow (in the middle), check if “MP4” is listed and the file size is less than 18MB
    • if you do not see “MP4” listed at the right of the middle arrow, click the Format-button
      • in the window that opens, select the “Device”-tab
      • then, select “iPhone” from the list on the left
      • then, select the “iPhone HD” option
      • now, click the Confirm-button
    • if you see a file size larger than 18MB listed at the right of the middle arrow, click the Edit-button
      • in the window that opens, at “Video”>”Encoder:” select “H.264”
      • and at “Audio”>”Encoder:” select “AAC”
      • leave the rest as is and click the Confirm-button
  • back in the Convert Video window, click on the Start-button ( circled arrow icon, at the right )
  • now, wait for the conversion to complete
    • if the file size already was less than 18MB, you’re usually okay and you will not need to do extra compression
    • if the file size was over 18MB, do this :
      • open the OmniConverter.app and click on “Compress Video” from the list on the left
      • drag&drop the .mp4-video you’ve just converted onto the OmniConverter window
      • check if the file size listed at the right of the arrow (in the middle) is less than 16MB
        • if so, click the Start-button on the right
        • if not, click the Edit-button (below the arrow)
        • in the window that opens, set the “Quality:”-slider in-between “Mid” and “High”, set “Resolution:” to “720P” and set “Frame Rate:” to “24 FPS”
        • if at “Size:” it now says anything less than 16MB, click the Confirm-button
        • if at “Size:” it says anything over 30MB, set “Resolution:” to “480P”
        • if at “Size:” it says anything between 20MB and 30MB, set the “Quality:”-slider to “Mid”
        • now, if at “Size:” it still says anything over 18MB, start tweaking the available settings until at “Size:” it says about 15MB ( see how much the file size decreases when you tweak each setting to find the optimal combination of settings )
        • when done, click the Confirm-button
      • now, in the “Compress Video” window, click the Start-button
      • …and wait for the compression to finish

After the file conversion, drag&drop the converted movie clip into the WhatsApp.app to share it with your friends…

That’s it !

enjoy πŸ˜‰

fixed : convert old .flv movie files to .mp4 for free

Question :

I’ve found this old Flash videos (in .flv format) on an old hard disk and I want to play them on my Mac / iPhone, but QuickTime gives a “The document could not be opened”-error, stating “The file isn’t compatible with QuickTime Player.”

Is there a simple way to convert them to a video file format that QuickTime can handle (preferably .mp4) ?

Answer :

Yes, there is : the FREE Smart Converter app can do this for you very easily. Just do this :

  • open the SmartConverter.app
  • when the Smart Converter window opens, drag&drop the .flv-video file that you want to convert onto it
  • then, click the Mac-button (in-between the QuickTime and iPad buttons)
  • then, click the blue Convert-button (bottom right) and wait for the conversion to finish
  • then, after noticing that the blue Convert-button has changed into a blue ShowFile-button, click on it
  • in the Finder-window that opens, click on the converted video file (that now has an .mp4 file extension) and it will open in the QuickTime Player app

That’s it !

enjoy πŸ˜‰

fixed : Save Images option disabled in Whatsapp ?

Question :

Normally, on my iPhone, when I get a Whatsapp-message with a great photo or image, I can click on it, then click the Export-button (the ‘square with an upward arrow’ icon, bottom left) and I get the Save-option.

But when I get a batch of images/photos in one WhatsApp-message I can click on one of them and I will get the Select-button (top right)… then I can select the images/photos I want to save, but when I click the Export-button (bottom left) now… I don’t get the Save-option…

What am I doing wrong ?

Answer :

Simply put : it’s a limitation of Whatsapp. It’s limited to saving a maximum of 5 pictures/images at the same time.

The process for saving pictures you are describing is correct, but just try it yourself : Select up to 5 images and you will see the Save-option, and if you select 6 or more images, you will not get the Save-option any longer…

So… to save multiple images from one WhatsApp-message at the same time, do this :

  • Click om the Whatsapp message that shows multiple images in one
  • when the screen opens where you will see all images below each other, click the Select-button (top right)
  • now, in each picture a small circle outline will appear in it’s top left corner, and click those to select each picture (the circle will turn blue and a white checkmark will appear inside it)
  • if there are up to 5 pictures in total, you could also click the SelectAll-button (top left)
  • if there are 6 or more pictures, select the first 5 manually
  • then click the Export-button (the ‘square with an upward arrow’ icon, bottom left) and click the “Save 5 Images”-option from the menu
  • these 5 images will now be saved to your iOS Photos.app
  • Now, repeat this procedure for the next 5 pictures, and keep repeating this until all pictures are saved

That’s it !

enjoy πŸ˜‰

fixed : change mail flag color in Mail.app on iPhone / iPad

Question :

I really like the ‘flag message’ option in the macOS Mail.app to quickly flag messages I have read but want to keep around to act on later. The option to differentiate the flag color makes it even more useful for me.

Still… on my iPhone and iPad I can see the flag colors I have set on Mail.app in macOS, but I can’t seem to change the flag color… I can just flag a message, but it will automatically (auto-magically ?) set the color and I can’t seem to change it…

Isn’t there any way to change the mail flag color on iOS and/or iPadOS ?

 

Answer :

Yes, there is…

But… it might not be were you would expect it…

To quickly flag a message in iOS or iPadOS, do this :

  • when going through the list of mail messages in Mail.app, select the mail message you want to flag and slide it to the left
  • now, you will see 3 options : “More” (grey), “Flag”/”Unflag” (red) and “Archive” (purple)
  • click on “Flag” and the mail message will be flagged
  • …but the flag color cannot be chosen or changed this way

An alternative way to flag a message in iOS or iPadOS is this :

  • when going through the list of mail messages in Mail.app, click&hold the mail message you want to flag
  • now the mail message will open in a new window, with a menu list below it
  • click on “Mark…” from the menu list
  • in the next menu that opens, click on “Flag” and the message will be flagged
  • …but the flag color cannot be chosen or changed this way

But… the way to also be able to choose or change the flag color in iOS or iPadOS is this :

  • when going through the list of mail messages in Mail.app, select the mail message you want to flag and slide it to the left
  • now, you will see 3 options : “More” (grey), “Flag”/”Unflag” (red) and “Archive” (purple)
  • click on “More” ( do NOT click on “Flag” here ) and a pop-up menu will appear with full options
  • in the pop-up menu, click on “Flag” and you get the option to pick a flag color (or to unflag entirely)
  • note : when you choose or change a flag color, you will be returned to your inbox, but when you click “Flag” or “Unflag” here, you will stay in the pop-up menu and have to close it manually (by clicking the X-button top-right) to return to your inbox

That’s it !

enjoy πŸ˜‰

Β