fixed : can’t connect new iPhone (iOS 12) to MacBook Air Late 2010

Question :

I have a new iPhone 8 (running iOS 12) and I want to connect it to iTunes on my MacBook Air (Late 2010), but when I connect them using the Lightning-to-USB-cable I get an error message saying the software on my Mac should be updated.

I found that I had OSX 10.10 Yosemite installed, so I used the Mac AppStore-app to upgrade to macOS 10.13 High_Sierra. That went smoothly, so I also installed all available updates for my apps from the Mac AppStore. Then, I ran into a strange error : I can’t upgrade to the newest version of iMovie because my version of macOS doesn’t meet the minimal system requirements…

I also ran iTunes, but even now my iPhone 8 isn’t recognised when I connect it…

I found that for some reason macOS 10.13.4 is installed, and not 10.13.6, but still : Mac AppStore says “no updates available”…

Is my MacBook Air late2010 not meeting the minimal system requirements for macOS 10.13.6 for some reason ?

I looked up my MacBook Air late 2010 in MacTracker, and found that is should be able to run macOS 10.13.6 so why won’t it install ?

How can I fix this ?

 

Answer :

For reasons unknown, you need to upgrade your MacBook Air to macOS 10.13.5 manually using this download :

download macOS 10.13.5 upgrade

And only after macOS 10.13.5 is installed, you can manually upgrade to macOS 10.13.6 using this download (this is an incremental upgrade, not a combo upgrade) :

download macOS 10.13.6 upgrade

After macOS 10.13.6 is installed, you should be able to update to the latest versions of iMovie and iTunes via the Mac AppStore.

If iTunes won’t update, you need to (re)install it manually, using this download :

download iTunes

After installing the latest version of iTunes, connect your iPhone to your Mac using a Lighting-to-USB-cable. Now, an extra update will be downloaded, which will put an extra Devices-button in the iTunes and your iPhone will be recognised in iTunes.

That’s it !

enjoy 😉

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fixed : find specific info on a webpage that is already open on your iPhone

Question :

I am looking for information on the internet, and now Google found some interesting websites for me. I can see most of the info I am searching for in the Google-preview of the website, but when I go to the website using the link Google provides, it opens a page with so much info that I can’t find what I’m looking for…

On my Mac, in Safari, I would typ the [CMD]+[F] key-combo and get a search field in the top right of the webpage where I can typ what I am looking for exactly, and it will highlight all occurrences of this search term on the webpage and guide me to them instantly…

But how can I do something similar on my iPhone ?

 

Answer :

Since you don’t have a keyboard with the option to press the [CMD]+[F] key-combo on your iPhone, Apple has come up with a slightly different solution for searching within a webpage :

  • in Safari, go to the webpage that should have the information you are searching for
  • when the webpage is open in Safari, tap on the bottom of the screen (about 1cm from the bottom)
  • when the top & bottom bars come up, click on the “Share”-button (the square with the arrow pointing upward)
  • in the menu that comes up, click on the “Find On Page”-button (looking glass icon)
  • in the search field that comes up, type your search term
  • then all occurrences of your search term will be highlighted and you can flip through them using the up & down arrows on the left (next to the search field)
  • when you want to go back to your regular website viewing, click on the “Done”-button

That’s it !

enjoy 😉

fixed : account info greyed out in iOS 12

Question :

I have just upgraded my child’s iPhone from iOS 11 to iOS 12, but I can’t access his/her iCloud settings, since his/her account name is greyed out in Settings.app and nothing happens when I click on it…

How can I solve this ?

 

Answer :

The problem is that you have had Restrictions-setting active on iOS 11, and it is still active on iOS 12…

However : the Restrictions-setting is no longer in the “General”-chapter of Settings.app, starting in iOS 12, the Restrictions-setting is in the “Screen Time”-chapter (the purple hourglass icon just above the grey sprocket/gear-wheel icon of the “General”-chapter) and the setting is now called “Content & Privacy Restrictions”

So, do this :

  • open the Settings.app
  • in the window that opens, click on “Screen Time” (the chapter just above “General”)
  • in the next window, click on “Content & Privacy Restrictions”
  • when asked, type the Restrictions-password-code (4 digits) you previously used on iOS 11
  • then scroll down to “ALLOW CHANGES:” and “Account Changes” and adjust the setting to allow changes
  • now, the account-info in Settings will no longer be greyed out and you can also login on additional iCloud services like Messages (a.k.a. iMessage)

that’s it !

enjoy 😉

fixed : can’t find Restrictions setting in iOS 12

Question :

I’ve just upgraded my child’s iPhone from iOS11 to iOS12, which went without any problems. Or so it seemed…

In iOS11 I had set some Restrictions on my child’s iPhone because (s)he is underaged. I used to be able to find the Restrictions setting in Settings.app under General… but now, in iOS12, it’s no longer there…

Where has the Restrictions setting gone ?

 

Answer :

In iOS12, the Restrictions setting can be found in Settings.app under Screen Time. It’s now called “Content & Privacy Restrictions” instead of just “Restrictions”, but your options for setting restrictions are still generally the same.

You even have more options now. You can also set the amount of time your child will be able to use any specific app or service now.

enjoy 😉

 

fixed : best iPhone-app for DHL, UPS and PostNL track-and-trace in The Netherlands

Question :

I live in The Netherlands and on my iPhone, I want to trace packages that will be delivered to me shortly.

The PostNL.app works perfectly, but it’s for PostNL shipments only…

The UPS.app works perfectly too (despite the privacy agreement is a little awkward), but it’s for UPS shipments only…

There are various apps in the Apps Store for DHL shipments, but none of them work for The Netherlands…

I’ve tried the iPhone-apps by Deliveries, ParcelTrack and 17track, but even though they are advertised as ‘perfect solutions’ in most countries, they fail for at least one of the main delivery services in The Netherlands…

Isn’t there any iOS-app that can track all mayor post & parcel delivery services like PostNL, UPS, DHL, GLS and TNT in The Netherlands ?

 

Answer :

Yes there is… but there’s only one : AfterShip.app [click to download]

…and it’s not perfect yet, it still needs a little more do-it-yourself than advertised :

  • the Auto Detect function doesn’t always select the proper delivery service, nor does it always include the proper delivery service in it’s short list of options, so (especially for DHL deliveries) you must always double-check the exact delivery service from your shipment confirmation eMail
  • there’s only one Title (or Description) field you can add to your Shipment-entry, so if you want to include both Sender and Content description (as you can in most other Track&Trace apps) you will have to combine those into only one line of info
  • the Edit option only allows you to edit the Title (a.k.a. Description) of your Shipment-entry, so… if you’ve erratically chosen (or guessed) the wrong delivery service, you will not be able to edit or correct it… you will have to delete the entire Shipment-entry and create/add a new, corrected one entirely…

But apart from that… it’s FREE and once you have picked the delivery services correctly, it works as expected ! (and that’s far better than any other Track&Trace app)

There are a few things to know :

  • TNT-shipments from Amazon UK and Amazon DE to The Netherlands : if your online Amazon account info lists TNT (or “TNT (Netherlands)”) as the delivery service, the actual shipment will be done by PostNL, so you’ll need to choose “PostNL Domestic” as the delivery service ; if in the “Verzendbevestiging” you have received through eMail, the fine print says “Je items worden verzonden door Post NL Pakketten.” the actual shipment will expedited be by PostNL Domestic, even if your online Amazon-shipment-info says something else !
  • DHL-shipments from Amazon DE to The Netherlands : if your online Amazon DE account info lists DHL (or “DHNL”) as the delivery service, this will NOT be DHL Express or DHL Benelux (the ones suggested by AfterShip.app), this will usually be shipped using DHL Parcel NL ; in the “Verzendbevestiging” you have received though eMail, the fine print says “Je items worden verzonden door DHL NL Pakketten.” the actual shipment will be expedited by DHL Parcel NL, even if your online Amazon-shipment-info says something else !
  • DHL-shipments from Dutch resellers to addresses within The Netherlands will be usually expedited by “DHL Benelux” (and NOT by “DHL Express” or any other DHL branch)

enjoy !

info : comparison of lightning-splitters

Question :

I would like to use two lightning-connections on my new iPhone that only has one lightning-connector. Are the available lightning-splitters any good ?

 

Answer :

Yes and No.

Yes, if you only want to use a pair of wired headphones and charge your iPhone at the same time, all lightning-splitters I’ve tested are up to the job. And if you have a USB-headphone (or a mini-jack-to-USB-adapter) you could even use the Apple Lightning Camera Connector.

But if you want to connect anything else, the lightning-splitters that I’ve found won’t do the job… even the ones that claim to support data syncing didn’t support in iOS 12 in my testing…

So, for now it’s only power&audio-splitters…

Here‘s an in-depth comparison [open attached file] of the lightning-splitters I’ve tested :

Apple Lightning Camera Connector

Auswar Lightning Audio Splitter

Beyeah Lightning Audio Splitter Argent

Beyeah Dual Lightning Splitter

PowerBear Dual Lightning Splitter

Arotao Dual Audio & Charge Adapter

 

My recommendations would be :

  • if you want a mini-jack-adapter for your headphone : get the Auswar Lightning Audio Splitter
  • if you want data-transfer : get the Apple Lightning Camera Connector