fixed : Benq monitor stays black when MacBook is switched on

Question :

I have a Benq BL2420PT external monitor as a desktop screen connected to my MacBook using a Displayport-cable (actually a miniDisplayport-to-Displayport-cable). When my MacBook goes into sleep mode or the Ben monitor goes into sleep mode itself the screen goes black. But when I try to revive the monitor by moving my external mouse or pressing any key on my (external) keyboard, the MacBook starts up, but the Ben monitor’s screen stays black.

This same thing sometimes happens when I startup my MacBook and close the lid before the Benq monitor switches on.

What can I do to fix this ?

 

Answer :

The following trick might help for other Benq monitors, and maybe even for different brands of monitors also. This works for the Benq BL2420PT monitor if the screen stays black even when the connected Mac is turned on :

  • on the frame of the screen, bottom right, you see 5 indicator lights, next to the Power-indicator ; these are all touch-buttons
  • if the Power-indicator/button is steadily glowing in white, don’t touch it ; only if it has another color, touch it to switch on the monitor
  • if the Power-indicator still doesn’t glow white, check if all cables are connected properly and make sure the physical ON/OFF-switch on the bottom of the screen is switched ON
  • touch the one indicator light/button that is nearest to the centre of the screen (so the most left one)
  • if a message appears “No cable connected”, just wait
  • if a menu appears with 5 cable connectors to choose from, don’t touch anything, just wait
  • just wait (usually up to 30 seconds, sometimes even a minute) and the screen will switch on

NOTE : the most important thing is that you DO NOT¬†(neither accidentally nor intentionally) touch any other indicator/button ! as this usually screws up the monitor’s software setting that corresponds to the physical cable connection (to correct that, you should toggle around with the these touch-buttons until the menu with the 5 cable connectors reappears and you can then choose the one that corresponds to your physically connected cable)

If the above doesn’t work, look here for alternate procedures to revive your black screen :

fixed : MacBook’s external monitor screen stays black

That’s it !

enjoy ūüėČ

Advertisements

fixed : which version of Java do I have ?

Question :

I would like to know which version of Java I have installed on my Mac, since the software I want to use will only run on Java 7 or higher.

How can I check (and update) ?

 

Answer :

Java is a free software platform which is¬†operation system independent (so Mac & PC) created and maintained by Oracle. Despite it always having been a very reliable way of making cross platform games & applications, Apple has restricted the use of Java to ‘only when needed’ by default in the latest versions of OSX and macOS,¬†because of the security risks involved in using Java and similar software that can run autonomously on your Mac next to macOS.

To find out which version of Java you have installed, do the online check that’s on this official website :

https://java.com/en/download/installed.jsp

Just follow the instructions given and the result¬†of the check will be¬†shown : you will either have the latest version installed, or you won’t… in that case update instructions will guide you to getting the latest version available for your Mac.

enjoy ūüėČ

fixed : repair or replace broken 24″ Apple LED Display ?

Question :

Just a few hours ago, the 24″ Apple LED display that I have connected to my 13″ MacBook Pro (Late 2011) started smelling… the odor was giving me a headache as if something plastic or electrical was burning… now, my beloved Apple Display is not showing¬†anything on screen anymore : even though it’s¬†USB-ports, the MagSafe-power and the sound are still working, and my Mac still detects a connected external screen, the display stays black…

What can I do ?

 

Answer :

I’m sorry to bring you the bad news : your beloved Apple Display is a ‘total loss’… Even though this could probably be fixed by replacing the internal ‘motherboard’ of your monitor (99% chance some component on it burned, which is getting an increasingly common problem with these 8 year old monitors…), the fact that Apple does no longer supply any new components for these LED Displays makes that no official Apple repair station will do any repairs on it any longer, and even if you would be able to find a working second-hand replacement part, the replacement procedure is so delicate that it is not a do-it-yourself job… don’t go there.

So you want a replacement ?

Apple does no longer produce or sell any “Apple Display”-monitors. The only monitors available for sale on the Apple Store are LG-branded 4K and 5K monitors… these are said to be co-developed by Apple, but BEWARE¬†: these can only be connected to the most recent Macs that have Thunderbold3-over-USB3 !!!

For older Macs that have miniDisplayPort or Thunderbold (which is Thunderbold1-over-miniDisplayPort) you need something else…

If you just need a plain ‘extra screen’ of GraphicDesigner-quality, you could choose any monitor by Dell, Acer, LG, Samsung, etc. that gets good reviews by graphic designers and meets these specs :

  • IPS-type screen (which has a far better viewing-angle then the TN-type screens)
  • miniDisplayPort, DisplayPort or DVI input (not HDMI-only)
  • a black and/or minimal bezel around the screen
  • preferably as much or more pixels than your Apple Display (the 24″ Apple Displays had 1920×1200¬†and the¬†27″ Apple Displays had 2560×1440)
  • preferably an internal USB-hub (to connect an external USB-keyboard, USB-mouse or USB-scanner)

but for most of you, since you are still hanging on to your not-so-new MacBook, you will want an affordable replacement that will still be useful when you buy a new MacBook…

…then there is only one good option for you¬†at this current time¬†:

the BenQ BL2420PT monitor ; buy it at Amazon.com, Amazon.co.uk or Amazon.de

with a StarTech 4K@60Hz miniDisplayPort-to-DisplayPort1.2-cable ; buy it at Amazon.com, Amazon.co.uk or Amazon.de

BEWARE :¬†there is no displayPort-cable included with the BL2420PT monitor, so don’t forget to¬†add a 4K@60Hz capable miniDisplayPort1.2-cable

…okay, this is no way comparable to the sleek industrial design (the ‘box’) of your Apple Display… you won’t get MagSafe-power connection and an iSight webcam built-in, the screen is not high-gloss and it’s bezel is about .5cm thicker than the screen, the monitor speakers volume can’t be adjusted from your keyboard (you should do that on screen or use your Mac speakers) and you¬†won’t get the¬†‘one cable’ connection you’re used to…

…but, it’s non-intrusive black, the screen can be easily adjusted in height and can even tilt to portrait, it has the 27″ amount of pixels on a 24″ screen (admitted : even though that’s a PRO¬†for most, it might be a¬†CON for some), it has built-in speakers, it has special settings for CAD/CAM and AnimationDesign and it’s the highest value-for-money around…

…if you would mind that, you wouldn’t still be using such an old MacBook… right¬†ūüėČ

enjoy !

Donate Button (MacManusNL)

fixed : get iOS10-iPhone’s photos on old Snow Leopard OSX10.6.8-Mac

Question :

I just got a new iPhone 7, and now I want to transfer my photos from my previous iPhone 6 onto my MacBook. I was hoping to use iCloud for this, but my MacBook is rather old and can’t run any version of OSX newer than MacOSX 10.6.8 “Snow Leopard” which doesn’t have iCloud installed, just it’s predecessor MobileMe…

What can I do ?

 

Answer :

Theoretically, you could also go online from your Mac and get access to your photos through the iCloud.com website… but since the latest versions of Safari, Chrome and Firefox don’t support¬†MacOSX 10.6.8 any longer (Opera does for now, but that’s about to change also), this route is not a future-proof solution.

The most future-proof solution is using a USB-connection like this :

  • on your Mac, open the Applications-folder and open the Image Capture app
  • now connect your iPhone to your Mac using a USB-cable
  • you will get this error message [ Photos in the Camera Roll on “…” cannot be viewed or imported because the iPhone is locked with a passcode”
  • click on OK
  • then unlock your iPhone with your fingerprint (or type your 6-digit unlock code)
  • on the iPhone you will get this message [ Trust this computer? ]
  • click on Trust
  • then¬†in Image Capture, under Devices, click on iPhone
  • now all the photos on your iPhone will be listed and/or displayed on your Mac
  • from the pulldown list at “Import to:” select a folder to import the photos to (the default folder is your Pictures-folder, but you can also choose iPhoto or create a new folder at “Other…”)
  • then select the individual photos you want to import and click on Import, or click on Import All to import all your iPhone’s photos onto your Mac
  • then wait…

that’s it – enjoy ūüėČ

Donate Button (MacManusNL)

fixed : trackpad not responding when clicking

Question :

I had left my MacBook Pro (Late 2008 running OSX 10.11 El_Capitan) running and had forgotten all about it… after completely recharging everything seemed to be okay on first sight, but it turned out that even though I could use the (internal) trackpad to move the cursor, I wasn’t responding at all to any clicking on it. I therefore had to connect a USB-mouse. Even after restarting, the trackpad was responsive to moving the cursor, but not to clicking…

Is my MacBook’s trackpad broken ? Or is there a software solution I could try ?

 

Answer :

Even tough it’s not possible to completely rule out the scenario that your trackpad is broken, chances are you will be able to get it working properly again by an action that is normally referred to as “Resetting the PRAM”. Here’s how to do that :

  1. shut down your MacBook
  2. take out all cables and USB-sticks (this is just to rule out complications)
  3. restart your MacBook using the POWER-button
  4. immediately press and hold the key-combo [CDM]+[ALT]+[P]+[R]
  5. make sure you do so while the screen is still black
  6. when the screen lights up in light grey, you’ll hear the startup-chime
  7. now release all your fingers from the keyboard before the Apple-logo appears
  8. let your MacBook startup fully, then test if all works as expected
  9. then reconnect any cables and USB-sticks needed

Note : no worries if you act too slowly or too quickly ; if you are too late to press the key-combo, just let your MacBook startup, then shut down and try again ; if you keep pressing the key-combo for too long, you will hear the startup-chime multiple times (you will have reset your PRAM multiple times, but that’s no problem) so just release the keyboard, and just let your MacBook startup and you’re done… ūüėČ

enjoy !

Donate Button (MacManusNL)

fixed : quickly free up disk space on MacOSX 10.6.8 Snow Leopard

Question :

My son alarmed me today that his ‘good old’ Mac gives a “your startup disk is full” warning at startup. He has our old Intel CoreDuo MacBook that can only run MacOSX 10.6.8 Snow Leopard.

What is the easiest way to free up the much needed harddrive space ?

 

Answer :

There  are various programs that can do the job of identifying which files are cluttering your harddrive and deleting unneeded files.

If you have an older Mac that can not run the latest version of OSX, I would suggest using the DiskWave application to do so, because of 4 reasons :

  1. DiskWave is very small in size (only about 1MB), so you can even install and run it on an extremely full harddrive
  2. DiskWave is able to manage external drives, so you can also run it on a newer/faster/other Mac and connect the problematic Mac as an external drive [ in so called “Target Mode” by restarting the problematic Mac with the T-key pressed and connecting it to the other Mac with a FireWire-cable ]
  3. DiskWave is available for various old versions of MacOSX
  4. DiskWave is FREE to download and use

Using DiskWave is rather straight forward. A quick instruction video can be seen here :

DiskWave instruction video

Getting hold of DiskWave might be problematic however, as the developer’s website (Aymeric Barthe) seems to be down :

Aymeric Barthe website

And the DiskWave app is¬†NOT¬†available from the Mac AppStore either… [ beware not too be fooled into thinking it’s the same as the iDiskWave app ! ]

A secondary problem is that the best available version (DiskWave 0.4) does not support any pre-Core2Duo. For now, all (older) versions of DiskWave can be downloaded here :

download any DiskWave version at Mac.FileHorse.com

Note that DiskWave 0.3.2 is the latest version of DiskWave to run on PowerPC (G3/G4/G5) Macs and 1st generation Intel (CoreSolo and CoreDuo) Macs.

And if those links stop working also, you can download DiskWave 0.3.2 here :

DiskWave_0.3.2

[ !! after downloading, replace the .doc file-extension by .dmg to get the installer !! ]

Enjoy !

Donate Button (MacManusNL)

fixed : install OSX 10.11 El_Capitan on unsupported Macs

Question :

I read somewhere that it is possible to install the latest version of OSX 10.10 Yosemite on my Mac, even though the official installer refuses to install.

Can you give me any directions ?

 

Answer :

Installing newer versions of OSX on slightly older Macs that do not meet the official system requirements can be done using MacPostFactor (MCPF).

MacPostFactor also supports installing OSX versions up to OSX 10.10 Yosemite on older Macs. And a new version that supports installing OSX 10.11 El_Capitan is in the works.

For more info (and downloads), go to the info page on MacRumors.com :

http://forums.macrumors.com/threads/os-x-yosemite-on-unsupported-macs-guide.1761432/

or see the (less readable) official page of the MacPostFactor team :

http://osxhackers.net/MCPF/

…in short :

!!! THIS IS FOR (RATHER) EXPERIENCED MAC-USERS ONLY, AND SHOULD NOT BE DONE ON YOUR ‘ONE AND ONLY’ MAC !!!

!! REMEMBER : DO FOLLOW THE COMPLETE INSTRUCTIONS THAT CAN BE FOUND HERE : MacPost Factor info page on MacRumors.com

…that should be it !

enjoy !

ūüėČ

Donate Button (MacManusNL)