June | 2021 | MacManus.nl

Question :

I have macOS 10.15 Catalina and Mail.app 13.4 and for some reason, I am now getting an error saying that Mail.app can’t get new mail from my Planet.nl eMail account, even though it used to run without any problem for the past years (I had been using the mailserver setting outlined in this post without running into any problems).

I have tried creating a new eMail account for my Planet.nl-account in Mail.app, but that wasn’t possible without deleting the previously used Planet.nl-account from Mail.app first. But even after deleting the previous Planet.nl-account, whenever I try to setup a new eMail account for my Planet.nl-account, it is automatically set up as a POP3-mailbox and I can’t find any way to change it to an IMAP-mailbox afterwards…

Even though it works as a POP3-mailbox, I don’t want a POP3-mailbox since I want to use it on multiple devices constantly : I want to use it on my Mac, my iPhone and my iPad without running into syncing problems.

How do I setup my Planet.nl-account as an IMAP-mailbox on Mail.app ?

Answer :

The problem you are running into seems to have to do with the fact that it’s a long long time ago (actually in the summer of 2008, so nearly 15 years ago) that internetprovider Planet.nl was integrated into (or ‘replaced by’ if you prefer) it’s mother-brand internetprovider KPN, which meant that all Planet.nl mail-servers were replaced by KPNmail.nl mail-servers.

Here’s how to fix this :

first open Safari (your internet browser) and goto your KPN Webmail : https://webmail.kpnmail.nl/mail/logon.asp
login using username@planet.nl (your Planet.nl eMail address) as your login
see if the password that you are using works here to login
if your password doesn’t work, see if you can find the password that does work to login to the KPN Webmail website
if you still can’t find the correct password, go here to reset it : https://www.kpn.com/service/internet/e-mail/wachtwoord-of-gebruikersnaam-vergeten.htm
then, open Mail.app on your Mac to delete the existing Planet.nl eMail-account
goto Mail (in the top menu bar) > Prefereces > Accounts (tab) > select the Planet.nl account (from the list on the left) > – (the button with a minus-sign ; a.k.a. ‘delete’)
then goto Apple-icon (top-left in upper menu bar) > System Preferences > Internet Accounts > Add Other Account (bottom option on the right)
now, in the window that opens, DO NOT type username@planet.nl as the new eMail address, but use username@kpnmail.nl instead !!! (even if you have never used username@kpnmail as your eMail address, it is available for you if you have a username@planet.nl eMail address)
now you will get an error message AND the option to manually choose either POP or IMAP
at ‘E-mailadres:’ put username@planet.nl (= the Planet.nl eMail address you want to use)
at ‘Gebruikersnaam:’ put accountname@planet.n (= the Planet.nl account that usually consists of your last name and 3 numbers ; do not forget to add @planet.nl after it)
at ‘Wachtwoord:” put your password (the one that works for KPN Webmail)
at ‘Type account:’ choose IMAP
at ‘Server inkomende e-mail:’ put imap.kpnmail.nl
at ‘Server uitgaande e-mail:’ put smtp.kpnmail.nl
then click the ‘Log in’-button
Then open Mail.app and see that your Planet.nl eMail-account has been added and that your mail is being fetched

That’s it !

enjoy 😉

Question :

I usually work in Apple’s Pages.app to do my text editing, but now someone sent me a school document that was made in MS Word. It opens just fine in Word for Mac, but when I want to print, I can’t find the “Two-sided printing” option…

How can I do Two-sided printing in Word for Mac ?

Answer :

As always, the solution is simple, you just have to know where to look and what to look for…

…anyway, here’s how-to do this in Word 16 (2021) :

Note : in older versions it is similar, but sometimes slightly different (just one of those things to know is that “Two-sided printing” is called “Duplex printing” on Windows and therefore also in older versions of MS Office for Mac…)

open the document in Word for Mac
press the [CMD] + [P] key combo on your keyboard to open the Print window ( or goto Word > File > Print )
click on “Copies & Pages” and choose “Layout” from the pulldown menu
in the Layout settings view, see that “Two-Sided” is listed, with the option to choose “Long Edge Binding” (for portrait mode documents) and “Short Edge Binding” (for landscape mode documents)
> note that if “Two-Sided” is not listed here, your printer doesn’t have the option to print two-sided automatically, and you will have to do the two-sided printing manually [see below]

That’s it !

If your printer can’t do two-sided printing automatically, you can do this to get two-sided printing manually :

open the document in Word for Mac
press the [CMD] + [P] key combo on your keyboard to open the Print window ( or goto Word > File > Print )
click on “Copies & Pages” and choose “Microsoft Word” from the pulldown menu
in the Microsoft Word settings view, set “Print:” to “Even pages only”
then go back to “Copies & Pages” and at “Pages:” set both “From:” and “To:” to 1 and click the Print button
when your print is ready, draw a huge arrow on the back of the printed page pointing upward like the text on the front side
then put the page in the printer’s feeder drawer and make sure the arrow you have drawn on it is on the upside and pointing into the printer drawer and close the printer drawer
then click on “Copies & Pages” and choose “Microsoft Word” from the pulldown menu
in the Microsoft Word settings view, set “Print:” to “Even pages only”
then go back to “Copies & Pages” and at “Pages:” set both “From:” and “To:” to 1 and click the Print button
now look at the printed page that comes out and figure out how to put the pages in after having them printed on one side (make sure you have this correct before proceeding ; if you can’t get your head around this, just redo the above steps and print a new testpage)
now, get ready to print the entire document :
press the [CMD] + [P] key combo on your keyboard to open the Print window ( or goto Word > File > Print )
click on “Copies & Pages” and choose “Microsoft Word” from the pulldown menu
in the Microsoft Word settings view, set “Print:” to “Even pages only”
then go back to “Copies & Pages” and at “Pages:” select “All”
then wait for all even pages to print
when done, flip over the bulk of printed paper the way you figured out to be right (using your test page as a reference) and put it back in the printing drawer
make sure that not only the orientation is correct, but that the first page is on top and the last page is at the bottom also
click on “Copies & Pages” and choose “Microsoft Word” from the pulldown menu
in the Microsoft Word settings view, set “Print:” to “Odd pages only”
then go back to “Copies & Pages” and at “Pages:” select “All”
then wait for all odd pages to print
…now check if your document is printed correctly on both sides !
if not… you have gotten your page flipping incorrect… too bad… you’ll have to redo from start…

That’s it !

enjoy 😉

MacManus.nl

helping hundreds of happy Applers each day

Monthly Archives: June 2021

fixed : Two-sided printing in MS Word for Mac

Share this:

Like this:

Share this:

Like this: