fixed : iOS Mail.app “Fetch New Data” settings page completely greyed out

Question :

I have troubles with my eMail on my iPhone, so I started to look for solutions in the iOS Settings.app ; I don’t know if this is relevant for the solution to my mail-problem, but I found that when I try to adjust the settings for Fetch New Data (in the Settings.app > Mail > Accounts > scroll down to bottom) is turned OFF, and when I click on it the entire Fetch New Data settings page is greyed out, so I can’t switch it back ON and have my mail checked automatically…

What is wrong ? How can I fix this ?

Answer :

Relax, there’s nothing wrong… it’s just strange that iOS isn’t telling you why the entire page is greyed out and how you can fix this…
The thing is : your iPhone is in Low Power Mode (a.k.a. Battery Saving Mode)… (if you look closely, you will see that the battery indicator top right is yellow in stead of white or green)
To fix this, do this :

  • swipe down from the battery indicator top right
  • in the window that opens, scroll down to the white tile with the battery (in yellow) and click on it
  • now the tile wil turn dark and the battery will turn white
  • if there is no battery-tile, then go to Settings.app > Battery and switch the slider at Low Power Mode to ON
  • to check, go to Settings.app > Mail > Accounts > Fetch New Data and you will see that you can now set everything as you like

    That’s it !
    enjoy πŸ˜‰
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fixed : one Red Pin cannot be added to custom My Guides folder in Apple Maps

Question :

I am working in Apple Maps.app on my Mac and now I have made a lot of Dropped Pins / Red Pins that I have gathered in a custom My Guides folder. I have just created another Red Pin that I also want to add to this custom My Guides folder, but when I do the exact same thing to add it as I did earlier, for some reason that is impossible for this Red Pin since the name of the custom My Guides folder is not appearing… the only option given is “New Guide” for some reason…

What is wrong ? How can I fix this ?


Answer :

This seems to be a bug in Apple Maps.app (especially Maps version 3.0) on macOS… To fix this, do this :

  • close Apple Maps.app on your Mac
  • then, open Maps.app on your iPhone
  • swipe un the pull-up window (with the Search field) so the More Info window fills the screen
  • scroll down to the Red Pin you want to add
  • if you don’t see it right away, you might need to dig a little futher by clicking on one of the “More” buttons (on the right, next to each chapter)
  • when found, click on the Red Pin and it’s info will open in a new window
  • then, click on the ‘three dots’/More-button and choose “Add to Guides” from the pop-up menu
  • now, the complete list of My Guides you have will be visible (even the ones you were not able to select on your Mac)
  • Click on the custom My Guides folder and you will be able to add the Red Pin to that custom My Guides folder

    That’s it !

    enjoy πŸ˜‰

fixed : Red Pin (in My Places) seems undeleteable in Apple Maps

Question :

I have an old location that I had once looked up in Apple Maps which was marked with a Red Pin. Now I no longer need it, so I want to delete it. Normally I would do that by clicking on the Red Pin in Apple Maps.app on my Mac, so the More Info window would open with a Delete-button… but for this particular Red Pin there is no Delete button… (even though the Delete button appears if I do this same thing with any other Red Pin…)

It’s even worse… this Red Pin is in a My Places ‘folder’ also, and even though I get the option to delete it there, it will automatically reappear in the same My Places ‘folder’ instantly after being deleted…

I’ve searched the internet multiple times, but no-one seems to know how do fix this… a lot of people seem to have run into this or a similar problem, but the solutions given just don’t work for me…

Is there any fix for this ?


Answer :

There is a fix (but no guarantee it will work for all similar problems). Try this :

  • first, close Apple Maps.app on your Mac
  • then, open Apple Maps.app on your iPhone
  • swipe the Search field (or actually the pull-up screen) upward to fill the screen with the More Info window
  • now, find the Red Pin you want to delete : it may be in the Recents chapter, or in the Favourites chapter, or you may have to dig a little bit further to find older Red Pins
  • once found, slide the info line of the Red Pin from right to left ; now a red Delete button will appear from the right ; click it to delete the Red Pin

If you also want to delete the Red Pin from the My Places ‘folder’, try this :

  • in Apple Maps.app on your iPhone, swipe the search field upward to fill the screen with the More Info window
  • scroll down to the My Guides chapter and click on the My Places ‘folder’
  • you will now see the map, with the pull-up screen now named My Places (or any custom name you have once given to the ‘folder’)
  • if you don’t see the Red Pin you want to delete, swipe up the pull-up screen and scroll down until you see the Red Pin you’re looking for
  • then, slide the info line of the Red Pin from right to left ; now the red Delete button will appear from the right ; click it to delete the Red Pin
  • then, click the X-marked button top right to go back to the main view (back to the More Info window)

And if you want to delete the My Places ‘folder’ (or any of the My Guides ‘folders’) entirely, try this :

  • in Apple Maps.app on your iPhone, swipe the search field upward to fill the screen with the More Info window
  • scroll down to the My Guides chapter and find the ‘folder’ you want to delete (e.g. the My Places ‘folder’)
  • then, slide the info line of the folder you want to delete from right to left ; now the red Delete button will appear from the right ; click it to delete the ‘folder’

That’s it !

…to check if this has worked, open Apple Maps.app on your Mac and your ‘undeleteable’ Red Pin will now be gone… (if this solution works in your case too)

enjoy πŸ˜‰

fixed : Nintendo Switch can’t see iPhone’s Personal Hotspot

Question :

I am on holiday and since there is no WiFi-internet here, I would like to connect my Nintendo Switch to my iPhone’s unlimited internet plan by connecting to it’s WiFi using the Personal Hotspot feature in iOS. But if I have Personal Hotspot turned on, my Switch can’t see it… even if I can connect to the Personal Hotspot from another iPhone.

What is wrong ?

Answer :

There’s an easy fix for this :

  • on you iPhone, goto the Settings.app
  • in the Settings window that opens, click on “Personal Hotspot” (should be just below “Mobile Data” – if it is not, your mobile phone provider has blocked this and you have no way of wirelessly sharing your iPhone’s internet connection)
  • in the Personal Hotspot window that opens, set the “Allow Others to Join” slider to ON
  • you can just use automatically generated WiFi password for your Personal Hotspot, but if you want to set your own password, click on the triangular arrow right next to the password and a new page wil openen where you will be able to set the password of your liking
  • now, the one crucial step : set the “Maximise Compatibility” slider to ON
  • then exit the Settings.app
  • goto your Nintendo Switch and now you will see your iPhone’s personal hotspot listed as an available network

That’s it !

enjoy πŸ˜‰

fixed : replace keyboard keys (keycaps) on MacBook Pro 2020

Question :

I have a 2020 MacBook Pro and some of the keys on the keyboard are completely unreadable since sweaty and greasy fingers have ‘eaten’ away the black and white paint. The MacBook Pro is still working great, so is there any way to replace just the keys / keycaps and not the entire keyboard ?

Answer :

Yes there is !

And it is actually very simple, if you know how to do it.

First, you will need new keycaps. You can get them from a broken MacBook Pro 2020 of course, but you can also buy new ones ( note : if you are fine with just replacing the letter keycaps since the rest of the keys are still okay, you don’t have to worry about the keyboard layouts ( like QWERTY, AZERTY, QWERTZ ) of the keycaps you’re buying, but if you also need specific irregularly shaped or printed keycaps, you have to pay attention to the keyboard layout of the keycaps ) online at Amazon e.g. :

US keyboard keycaps for MacBook Pro 2020 (Amazon affiliate link)

US keyboard keycaps for MacBook Pro 2020 (Amazon.co.uk affiliate link)

DE keyboard keycaps for MacBook Pro 2020 (Amazon.de affiliate link) ; can be rearranged to QWERTY or AZERTY

To get a keycap off, do this :

  • slide your fingernail ( note : if you have artificial and/or weak fingernails, use a spudger-tool ) under the top right edge of the keycap
  • then slide your fingernail (of Uspudger-tool) to the top left edge of the keycap
  • the top of the keycap will now loosen
  • now, flip the keycap toward you and it will pop out

note : since you now have the keycap off, you now have the opportunity to clean out any debris (like dust, hairs and bread crumbs) from under the keycap – just make sure you don’t accidentally break the key’s mechanism

To place a new keycap back, do this :

  • hold the keycap in a slight angle compared to the keyboard
  • place the bottom of the keycap in place first
  • then, gently press the top the keycap back into place (you will hear/feel a soft click)
  • now, check if the keycap is in place as intended – if not, take the keycap off entirely (using the above instructions) and do a new attempt to place it properly

That’s it !

enjoy πŸ˜‰