fixed : Red Pin (in My Places) seems undeleteable in Apple Maps

Question :

I have an old location that I had once looked up in Apple Maps which was marked with a Red Pin. Now I no longer need it, so I want to delete it. Normally I would do that by clicking on the Red Pin in Apple Maps.app on my Mac, so the More Info window would open with a Delete-button… but for this particular Red Pin there is no Delete button… (even though the Delete button appears if I do this same thing with any other Red Pin…)

It’s even worse… this Red Pin is in a My Places ‘folder’ also, and even though I get the option to delete it there, it will automatically reappear in the same My Places ‘folder’ instantly after being deleted…

I’ve searched the internet multiple times, but no-one seems to know how do fix this… a lot of people seem to have run into this or a similar problem, but the solutions given just don’t work for me…

Is there any fix for this ?


Answer :

There is a fix (but no guarantee it will work for all similar problems). Try this :

  • first, close Apple Maps.app on your Mac
  • then, open Apple Maps.app on your iPhone
  • swipe the Search field (or actually the pull-up screen) upward to fill the screen with the More Info window
  • now, find the Red Pin you want to delete : it may be in the Recents chapter, or in the Favourites chapter, or you may have to dig a little bit further to find older Red Pins
  • once found, slide the info line of the Red Pin from right to left ; now a red Delete button will appear from the right ; click it to delete the Red Pin

If you also want to delete the Red Pin from the My Places ‘folder’, try this :

  • in Apple Maps.app on your iPhone, swipe the search field upward to fill the screen with the More Info window
  • scroll down to the My Guides chapter and click on the My Places ‘folder’
  • you will now see the map, with the pull-up screen now named My Places (or any custom name you have once given to the ‘folder’)
  • if you don’t see the Red Pin you want to delete, swipe up the pull-up screen and scroll down until you see the Red Pin you’re looking for
  • then, slide the info line of the Red Pin from right to left ; now the red Delete button will appear from the right ; click it to delete the Red Pin
  • then, click the X-marked button top right to go back to the main view (back to the More Info window)

And if you want to delete the My Places ‘folder’ (or any of the My Guides ‘folders’) entirely, try this :

  • in Apple Maps.app on your iPhone, swipe the search field upward to fill the screen with the More Info window
  • scroll down to the My Guides chapter and find the ‘folder’ you want to delete (e.g. the My Places ‘folder’)
  • then, slide the info line of the folder you want to delete from right to left ; now the red Delete button will appear from the right ; click it to delete the ‘folder’

That’s it !

…to check if this has worked, open Apple Maps.app on your Mac and your ‘undeleteable’ Red Pin will now be gone… (if this solution works in your case too)

enjoy 😉

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fixed : photo delete-button greyed out on iPad

Question :

On my iPad, I want to free up some memory space by deleting some old photos, but when I go into the Photos-app, and select the photos I want to delete, the Delete-button is greyed out. At first I thought it might have something to do with restrictions I had set on my iPad, but I couldn’t find any restriction option regarding the deleting of of photos.

When I investigated a little further, it turns out that the Delete-button is available for my newest photos, but not for the older photos… that’s where things get confusing…

How can I make the Delete-option available for all photos ?

 

Answer :

The exact cause of your problem is not known, but the solution turns out to have something to do with photos that are supposed to be kept in-sync with your Mac (or PC).

The solution is the following :

– connect your iPad (or iPhone) to your Mac (or Windows-PC) using the USB-cable

[note : the computer you connect to should be the one that you have set as the primary computer to connect to when you originally set up your iPad/iPhone from iTunes on MacOSX or Windows]

– on your Mac or PC, open iTunes and go to the iPad/iPhone’s settings and click on the “Photos” tab

– if you’re on a Mac, make sure that there is NO checkmark at “sync to folder” or “sync to iPhoto”

– if you’re on a Windows-PC, make sure there is NO checkmark at “sync to folder”

– wait for the iTunes syncing proces to finish, then disconnect your iPad/iPhone

– when you open the Photos-app on your iPad/iPhone now, you will see that all photos now have the Delete-button available

That’s it !

Good Luck !

Enjoy !

😉

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