fixed : deleting photos to free up memory on your iPhone

Question :

I have a 16GB iPhone running iOS10, and it freezes whenever I want to take a photo… I get an error message that there’s no memory left on my iPhone so I can’t continue…

I checked and it turns out that I have literally 1KB (yes, only 1KB, not even 1MB…) left as free memory… and most of my 16GB is occupied by Photos.app (about 12GB)…

How do I free up space without deleting valuable photos and videos ?

 

Answer :

The best way (if not the only) to free up space on your iPhone will be to delete a lot of photos and videos, in your case. The way to do that without running the risk of throwing away photos and videos that you would have liked to backup it this :

  • connect your iPhone to your Mac using a USB-cable
  • open the Photos.app on your Mac
  • click on your iPhone, which is listed on the left side
  • now, in the main window, go to the photos that are displayed as ready to import (photos that aren’t on your Mac already are automatically filtered out by Photos.app
  • from that selection of (un-imported) photos and videos, select ONLY those photos you want to keep
  • import that selection onto your Mac
  • first check if all photos and especially all videos (as those are not being transferred automatically through iCloud syncing) you selected have been imported
  • then unplug your iPhone’s USB-cable
  • then delete all video’s you can, and if that isn’t enough, delete all photos older than about one year from your iPhone
  • Please, note that iCould will only contain the most recent photos (usually not the videos)
  • now, restart your iPhone by simultaneously pressing the two main physical buttons : both the menu-button (just below the screen on the front side) and the ON/OFF-button (top side or right side)
  • then check if you have enough free space on your iPhone now
  • if not, delete more photos from your iPhone (in the way explained above)
  • …then restart your iPhone

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fixed : delete hacked Pokémon GO (TuTu-hack) from iPhone

Question :

My children have downloaded and installed a hacked version of Pokémon GO on their iPhone using the TuTuHelper-hack.

Now we want to uninstall, but that doesn’t seem to work when we do it the standard way (by deleting the app-icon by pressing on it until the X-badge appears and then clicking that)… What can we do ?

Answer :

TuTuHelper was installed as a developer trail-app using a developer certificate. The hacked version of Pokémon GO was installed subsequently as another developer trail-app using another developer certificate.

You shouldn’t install developer certificates from any developer that you can’t 100% trust, as you are granting that developer permission to access your iPhone’s (or iPad’s) data… and worst case scenario is that that is far more than you’ve bargained for…

To uninstall both of them, do this :

  • on your iPhone, go to Settings –> General –> Profiles & Devices –> CompanyApps
  • there, click on “Wuxi Suntech Power Co.,…” and in the next screen, click on “Delete app” to delete “TuTu Helper”
  • Note : if you do not see the “Delete App” option appearing, you have to temporarily lift the ban on deleting apps you have set in Settings –> General –> Restrictions and try again
  • next, click on “Jin Brand Co., Ltd.” and in the next screen, click on “Delete app” to delete “Pokémon GO” (the hacked version)
  • if you want to make sure your children will not reinstall hacked apps like that again, go to Settings –> General –> Restrictions and set a ban there on “Installing apps” (and preferably on “Deleting apps” also)
  • then restart the iPhone by pressing the physical Home-Button (front) and ON/OFF-Button (top or right) simultaneously until the screen goes completely black and the Apple logo reappears

That’s is !

enjoy 😉

fixed : can’t delete unnamed app without icon from iPad

Question :

I have an icon on my iPad that has a generic icon and no name. If I double click it, the name turns into “Waiting…” and nothing happens, even after a long wait. If I try to delete it, I get the small X-tag, and if I click on it, I get a window saying :

Delete ‘  ‘

Deleting ‘  ‘ will also delete all of its data.

…and two options to click on : “Delete” and “Cancel”

…still no name of the app is given, and since the icon is generic (a.k.a. “empty” ; showing only a greyish-white icon with a dark grey grid, some circles and diagonals) I still don’t know how to delete it.

What can I do to fix this ?

 

Answer :

For some reason (unknown and probably irrelevant also) this app has stalled during an update or even during it’s initial install. To figure out the actual name of the app, do this :

  • in iOS, go to “Settings” –> “General” –> “Restrictions”, and make sure you have permission to delete apps and change accounts
  • then, go to “Settings” –> iTunes and App Store and log out
  • then, when in iOS8, go to “Settings” –> “General” –> “Usage” –> “iCloud” –> “Manage Storage” ; in the next window, click on “Backups” ; in the next window, click on “Show all apps”
  • or when in iOS9, go to “Settings” –> “General” –> “Storage & iCloud Usage” –> “STORAGE” –> “Manage Storage”
  • now find the app that has a generic icon in the list of apps you see
  • write down the name of that app (the one with the generic icon)
  • then, when the Menu-button has a white square icon on it, restart your iPad (or iPhone) by simultaneously pressing the Menu-button (below the screen) and the ON/OFF-button (on the right top edge of your iPad’s/iPhone’s housing, hold this key-combo until your iPad/iPhone shows a white Apple-logo on a black screen, then release
  • or, when the Menu-button has fingerscan, restart your iPad (or iPhone) in the way described in this post
  • when the reset is done, login to your iPad (or iPhone) if you have an access pincode on it
  • then, go to “Settings” –> iTunes and App Store and login
  • then, when in iOS8, go to “Settings” –> “General” –> “Usage” –> “iCloud” –> “Manage Storage” ; in the next window, click on “Backups” ; in the next window, click on “Show all apps”
  • or when in iOS9, go to “Settings” –> “General” –> “Storage & iCloud Usage” –> “STORAGE” –> “Manage Storage”
  • now find the app has still with the name that you wrote down (this app may or may not have a generic icon now) and click on it
  • in the next window click “Delete App”
  • then click the Menu-button to get back to the main screen
  • then go to the “App Store”-app –> “Purchased” –> “Not on this iPad” (“Not on this iPhone”)
  • in the list, find the app with the name you wrote down and (re)download it from the App Store by clicking on the ‘cloud with blue downward arrow’-icon behind its name
  • when the app starts downloading, click on the Menu-button to return to the main screen
  • finally, turn restrictions back on if you had any initially (in “Settings” –> “General” –> “Restrictions”)

…that’s it – enjoy !

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fixed : block sender in Gmail

Question :

I would like to never receive another eMail again from some people that keep sending me spam-eMail. How can I block the senders in my Gmail ?

Answer :

In Gmail, you can’t block a sender.

However : using a filtering action and ordering filtered eMails to be trashed will have about the same effect as blocking the sender.

Here’s how to do that :

– in your webbrowser (Safari), go to www.gmail.com

– login using your Gmail-address and your Gmail-password

– when your online Gmail eMail-client opens, go to the list on the left and select the mailbox where the eMail who’s sender you want to block is located ; this can be your “Inbox”, but it can also be listed under “More…” and then inside your “Spam” or “Trash” mailbox ; if you can’t find the eMail you’re looking for, try “All Mail”

– select the eMail message itself from the list in the middle of the screen

– when the eMail message opens, click on the ‘downward facing triangle’-button (the one that’s next to the date, there star and the reply-arrow), and select “Filter messages like this”

– in the window that opens, the sender you want to block will already be pre-filled in the “From”-field and all other fields will be empty ; leave everything as-is, just click on “Create filter with this search” (in blue, bottom-left)

– in the next window, put a check-mark at “Delete it”, and click on the blue “Create filter”-button

…that’s it !

TIP 1 : If you have any other senders you would like to block, just repeat the above steps for each sender.

TIP 2 : if you want to block multiple senders using just one filter, put all eMail addresses in the “From”-field and separate them by a SPACE, a |-sign (vertical separator) and another SPACE

TIP 3 : in the event that you change your mind and want to un-block a sender you’ve previously blocked, just login to your online Gmail account again and click on the sprocket (a.k.a. ‘gear’) icon ; in the pop-up menu that appears, select “Settings”, then the “Filters”-tab and click “Edit” to adjust the filter or “Delete” to completely get rid off the filter

Note : any new filter will only be filtering new eMails, not the eMails that have already entered your mailboxes, so all existing mails by the blocked sender have to be manually deleted also.

Any new eMail by these senders will now be deleted when it arrives, so you won’t see it in your online Gmail mailboxes, nor in Apple Mail.app on your Mac, any longer.

Enjoy !

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fixed : edit or delete Outer Glow effect from Illustrator EPS

Question :

I have added an “Outer Glow” effect to my vector drawing in Adobe Illustrator, but I have since altered the design of the drawing, and now I want to delete (or edit) the Outer Glow effect, but I can’t find the way to do so… What should I do ?

Answer :

“Outer Glow”, “Inner Glow”, “Drop Shadow” and “Feather” are some of the options of the “Stylize” feature in Adobe Illustrator’s “Filters” menu (on the top menu bar). They add effects that could previously only be created using Photoshop (because they are non-standard vector effects, they appear to be pixel-effects).

—- CREATE —-

To add an “Outer Glow” (or any other “Stylize”) effect to your vector drawing :

– select the objects you want to create the effect on

– go to the “Filters” (in the top menu bar) –> “Stylize” –> “Outer Glow” (or any other)

– in the window that appears, check “Preview”, adjust the settings (e.g. change the effect color) and press “OK” if you like the outcome

– Done.

—- EDIT —-

To edit an “Outer Glow” (or any other “Stylize”) effect that’s in a vector drawing :

– make sure the “Appearance” panel is visible (to do so, go to “Window” in the top menu bar and make sure there’s a check mark in front of “Appearance”)

– select the objects you want ot edit in your drawing

– look in the “Appearance” panel, there you should see the effect you want to edit listed (e.g. “Outer Glow”) with the indication “fx” behind it

– if you do not see the effect listed in the “Appearance” panel, you have probably selcted a Group of drawing elements, that does not have the effect applied the same way to all of them… to fix that, just ungroup the elements and select only the ones you need (again) until the effect appears in the list of the “Appearance” panel

– then double click on the effect’s name listed in the “Appearance” panel, and a window will popup in which you can adjust the filter’s settings

– Done. (but remember to re-group the drawing’s elements)

—- DELETE —-

To delete an “Outer Glow” (or any other “Stylize”) effect that’s in a vector drawing :

– make sure the “Appearance” panel is visible (to do so, go to “Window” in the top menu bar and make sure there’s a check mark in front of “Appearance”)

– in your drawing, select the objects you want delete the effect from

– look in the “Appearance” panel, there you should see the effect you want to edit listed (e.g. “Outer Glow”) with the indication “fx” behind it

– if you do not see the effect listed in the “Appearance” panel, you have probably selcted a Group of drawing elements, that does not have the effect applied the same way to all of them… to fix that, just ungroup the elements and select only the ones you need (again) until the effect appears in the list of the “Appearance” panel

– then click-and-drag the effect’s name listed in the “Appearance” panel onto the small Trash icon that is on the bottom of the “Appearance” panel

– Done. (but remember to re-group the drawing’s elements)

fixed : delete SPanel from Mountain Lion

Question :

When I installed OSX 10.8 Mountain Lion, the SPanel application for my Samsung printer was disabled. But it wasn’t deleted…

Now the SPanel application turns out to be incompatible with OSX 10.8 Mountain Lion, because nothing happens when trying to run it, but the SPanel icon now sits pointlessly in the upper menu bar of my Mac…

…is there any way of deleting it ?

Answer :

Yes – there is.

To delete the SPanel app (a.k.a. “Smart Panel”) and the menu bar item :

– open the Samsung folder inside your Applications folder

– drag the SPanel app to the Desktop

– open the Printers folder that’s in your main Library folder, so :

~/[your hard disk]/Library/Printers

Note : the SPanel folder may be inside the Samsung folder you’ll find there , but usually isn’t

– drag the SPanel folder to your Desktop

– restart your Mac

– then drag both the SPanel app and the SPanel folder from the Desktop to the Trash

– then empty your Trash

…done !