I am working in Apple Maps.app on my Mac and now I have made a lot of Dropped Pins / Red Pins that I have gathered in a custom My Guides folder. I have just created another Red Pin that I also want to add to this custom My Guides folder, but when I do the exact same thing to add it as I did earlier, for some reason that is impossible for this Red Pin since the name of the custom My Guides folder is not appearing… the only option given is “New Guide” for some reason…
What is wrong ? How can I fix this ?
Answer :
This seems to be a bug in Apple Maps.app (especially Maps version 3.0) on macOS… To fix this, do this :
close Apple Maps.app on your Mac
then, open Maps.app on your iPhone
swipe un the pull-up window (with the Search field) so the More Info window fills the screen
scroll down to the Red Pin you want to add
if you don’t see it right away, you might need to dig a little futher by clicking on one of the “More” buttons (on the right, next to each chapter)
when found, click on the Red Pin and it’s info will open in a new window
then, click on the ‘three dots’/More-button and choose “Add to Guides” from the pop-up menu
now, the complete list of My Guides you have will be visible (even the ones you were not able to select on your Mac)
Click on the custom My Guides folder and you will be able to add the Red Pin to that custom My Guides folder
I have an old location that I had once looked up in Apple Maps which was marked with a Red Pin. Now I no longer need it, so I want to delete it. Normally I would do that by clicking on the Red Pin in Apple Maps.app on my Mac, so the More Info window would open with a Delete-button… but for this particular Red Pin there is no Delete button… (even though the Delete button appears if I do this same thing with any other Red Pin…)
It’s even worse… this Red Pin is in a My Places ‘folder’ also, and even though I get the option to delete it there, it will automatically reappear in the same My Places ‘folder’ instantly after being deleted…
I’ve searched the internet multiple times, but no-one seems to know how do fix this… a lot of people seem to have run into this or a similar problem, but the solutions given just don’t work for me…
Is there any fix for this ?
Answer :
There is a fix (but no guarantee it will work for all similar problems). Try this :
first, close Apple Maps.app on your Mac
then, open Apple Maps.app on your iPhone
swipe the Search field (or actually the pull-up screen) upward to fill the screen with the More Info window
now, find the Red Pin you want to delete : it may be in the Recents chapter, or in the Favourites chapter, or you may have to dig a little bit further to find older Red Pins
once found, slide the info line of the Red Pin from right to left ; now a red Delete button will appear from the right ; click it to delete the Red Pin
If you also want to delete the Red Pin from the My Places ‘folder’, try this :
in Apple Maps.app on your iPhone, swipe the search field upward to fill the screen with the More Info window
scroll down to the My Guides chapter and click on the My Places ‘folder’
you will now see the map, with the pull-up screen now named My Places (or any custom name you have once given to the ‘folder’)
if you don’t see the Red Pin you want to delete, swipe up the pull-up screen and scroll down until you see the Red Pin you’re looking for
then, slide the info line of the Red Pin from right to left ; now the red Delete button will appear from the right ; click it to delete the Red Pin
then, click the X-marked button top right to go back to the main view (back to the More Info window)
And if you want to delete the My Places ‘folder’ (or any of the My Guides ‘folders’) entirely, try this :
in Apple Maps.app on your iPhone, swipe the search field upward to fill the screen with the More Info window
scroll down to the My Guides chapter and find the ‘folder’ you want to delete (e.g. the My Places ‘folder’)
then, slide the info line of the folder you want to delete from right to left ; now the red Delete button will appear from the right ; click it to delete the ‘folder’
That’s it !
…to check if this has worked, open Apple Maps.app on your Mac and your ‘undeleteable’ Red Pin will now be gone… (if this solution works in your case too)
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