fixed : non-responsive AppleWatch when picking up phone call

Question :

I have both an iPhone and an AppleWatch. The AppleWatch is very convenient as an iPhone-microphone&speaker when receiving a call in an unexpected situation (like riding a bike or driving a car). I used to be able to pick up an incoming phone call on my AppleWatch easily, but now my AppleWatch seems unresponsive…

What could be wrong ?

 

Answer :

If your AppleWatch does respond to your touches in all other situations and only seems unresponsive when trying to pick up te phone, make sure that :

just quickly tap once on the green microphone-button on your watch-screen !

if you touch the button repeatedly or if you tap and hold the button, your AppleWatch will not pick up the phone call… just tap once quickly !

…and your AppleWatch will turn into a handsfree microphone&speaker

That’s it 😉

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fixed : delete apps in iOS13

Question :

I’ve just upgraded my iPhone to iOS13, but I can’t figure out how to delete apps that I no longer need on my iPhone…

How do I do that ?

 

Answer :

To delete apps in iOS13, do this :

  • tap & hold the app’s icon until a popup menu appears
  • choose “rearrange apps”
  • now the X-signs will appear atop all app-icons, and all app-icons will start shaking (just like you were used to)
  • tap the X-sign atop the icon of the app that you want to delete
  • when the icon disappears, tap the “Done”-button top right

That’s it !

enjoy 😉

fixed : can’t connect new iPhone (iOS 12) to MacBook Air Late 2010

Question :

I have a new iPhone 8 (running iOS 12) and I want to connect it to iTunes on my MacBook Air (Late 2010), but when I connect them using the Lightning-to-USB-cable I get an error message saying the software on my Mac should be updated.

I found that I had OSX 10.10 Yosemite installed, so I used the Mac AppStore-app to upgrade to macOS 10.13 High_Sierra. That went smoothly, so I also installed all available updates for my apps from the Mac AppStore. Then, I ran into a strange error : I can’t upgrade to the newest version of iMovie because my version of macOS doesn’t meet the minimal system requirements…

I also ran iTunes, but even now my iPhone 8 isn’t recognised when I connect it…

I found that for some reason macOS 10.13.4 is installed, and not 10.13.6, but still : Mac AppStore says “no updates available”…

Is my MacBook Air late2010 not meeting the minimal system requirements for macOS 10.13.6 for some reason ?

I looked up my MacBook Air late 2010 in MacTracker, and found that is should be able to run macOS 10.13.6 so why won’t it install ?

How can I fix this ?

 

Answer :

For reasons unknown, you need to upgrade your MacBook Air to macOS 10.13.5 manually using this download :

download macOS 10.13.5 upgrade

And only after macOS 10.13.5 is installed, you can manually upgrade to macOS 10.13.6 using this download (this is an incremental upgrade, not a combo upgrade) :

download macOS 10.13.6 upgrade

After macOS 10.13.6 is installed, you should be able to update to the latest versions of iMovie and iTunes via the Mac AppStore.

If iTunes won’t update, you need to (re)install it manually, using this download :

download iTunes

After installing the latest version of iTunes, connect your iPhone to your Mac using a Lighting-to-USB-cable. Now, an extra update will be downloaded, which will put an extra Devices-button in the iTunes and your iPhone will be recognised in iTunes.

That’s it !

enjoy 😉

fixed : Birthdays not showing in macOS Calendar.app

Question :

I just did a clean install of macOS on my Mac and everything works fine. Except for one thing…

The birthdays of my contacts are not showing up in Calendar.app even though they were properly showing in Calendar.app on my previous version of macOS and they are still showing up properly in Calendar.app on my iPhone.

I’ve already tried unchecking and re-checking the checkmark at “Birthdays” in the list of available calendars (at “Other”), login out of iCloud and back in, restarting my Mac, adjusting some birthdays in Contacts.app, etc. Simply put : I’ve tried any solution I could think of…

How can I fix this ?

 

Answer :

The solution might be simple, but easily overlooked :

in Calendar.app on macOS, go to “View” in the menu-bar and when the pulldown-menu appears, put a checkmark at “Show All-Day Events”, then click “Refresh Calendars”.

That’s it.

enjoy 😉

 

 

fixed : find specific info on a webpage that is already open on your iPhone

Question :

I am looking for information on the internet, and now Google found some interesting websites for me. I can see most of the info I am searching for in the Google-preview of the website, but when I go to the website using the link Google provides, it opens a page with so much info that I can’t find what I’m looking for…

On my Mac, in Safari, I would typ the [CMD]+[F] key-combo and get a search field in the top right of the webpage where I can typ what I am looking for exactly, and it will highlight all occurrences of this search term on the webpage and guide me to them instantly…

But how can I do something similar on my iPhone ?

 

Answer :

Since you don’t have a keyboard with the option to press the [CMD]+[F] key-combo on your iPhone, Apple has come up with a slightly different solution for searching within a webpage :

  • in Safari, go to the webpage that should have the information you are searching for
  • when the webpage is open in Safari, tap on the bottom of the screen (about 1cm from the bottom)
  • when the top & bottom bars come up, click on the “Share”-button (the square with the arrow pointing upward)
  • in the menu that comes up, click on the “Find On Page”-button (looking glass icon)
  • in the search field that comes up, type your search term
  • then all occurrences of your search term will be highlighted and you can flip through them using the up & down arrows on the left (next to the search field)
  • when you want to go back to your regular website viewing, click on the “Done”-button

That’s it !

enjoy 😉

fixed : account info greyed out in iOS 12

Question :

I have just upgraded my child’s iPhone from iOS 11 to iOS 12, but I can’t access his/her iCloud settings, since his/her account name is greyed out in Settings.app and nothing happens when I click on it…

How can I solve this ?

 

Answer :

The problem is that you have had Restrictions-setting active on iOS 11, and it is still active on iOS 12…

However : the Restrictions-setting is no longer in the “General”-chapter of Settings.app, starting in iOS 12, the Restrictions-setting is in the “Screen Time”-chapter (the purple hourglass icon just above the grey sprocket/gear-wheel icon of the “General”-chapter) and the setting is now called “Content & Privacy Restrictions”

So, do this :

  • open the Settings.app
  • in the window that opens, click on “Screen Time” (the chapter just above “General”)
  • in the next window, click on “Content & Privacy Restrictions”
  • when asked, type the Restrictions-password-code (4 digits) you previously used on iOS 11
  • then scroll down to “ALLOW CHANGES:” and “Account Changes” and adjust the setting to allow changes
  • now, the account-info in Settings will no longer be greyed out and you can also login on additional iCloud services like Messages (a.k.a. iMessage)

that’s it !

enjoy 😉

fixed : can’t find Restrictions setting in iOS 12

Question :

I’ve just upgraded my child’s iPhone from iOS11 to iOS12, which went without any problems. Or so it seemed…

In iOS11 I had set some Restrictions on my child’s iPhone because (s)he is underaged. I used to be able to find the Restrictions setting in Settings.app under General… but now, in iOS12, it’s no longer there…

Where has the Restrictions setting gone ?

 

Answer :

In iOS12, the Restrictions setting can be found in Settings.app under Screen Time. It’s now called “Content & Privacy Restrictions” instead of just “Restrictions”, but your options for setting restrictions are still generally the same.

You even have more options now. You can also set the amount of time your child will be able to use any specific app or service now.

enjoy 😉