fixed : LandRover navigation update gone wrong, navigation maps gone

Question :

I tried upgrading the HERE maps on the navigation system in my LandRover Discovery Sport P300e using a USB-stick as per the directions given by HERE and LandRover, but after 3 attempts that failed for no clear reason, when I retried yet another time, the update crashed while it was about halfway and now… there is no map left in the system to use for the navigation… nothing… the navigation is completely blind…

What can I do to solve this ?

Answer :

There are several reasons why this problem might have occurred. Your LandRover will probably show a warning message advising you to go to a LandRover garage and get this fixed, but you can also give it a try yourself first, just make sure you include all of these additional instructions in your next attempt :

  • start off by using a USB-stick with no previous navigation files on it – if you do not have a brand new USB-stick of 32GB at hand, you can also try using the current one : no need to format it, just open it in the Finder (on macOS), then inside the folder named “HereV1”, select all files (press the CMD-A key combo) drag them to the Bin and empty the Bin
  • goto the landrover.here.com website, login using your account name and pasword, goto “Maps & Services”, click the “Get Latest Update” button of the map you want to install and in the next page that opens, start by downloading and installing the latest version of the MapDownloader-app before you proceed to downloading the desired map itself ; just finish making the USB-installer as usual
  • now, before you enter your P300e hybrid LandRover to start the update, make sure to unplug the electrical charger cable before you start your car (so the engine will stay running during the entire update process that may take up to 30 or even 45 minutes to complete – if your electrical charger would be plugged in, your engine won’t start and your car will definitely go into sleep mode before the navigation update is finished ; if you like you can take a drive during the map update, just remember you are not able to see any maps on your screen during the update – you might be able to use navigation though Apple CarPlay in the mean time – and you have to keep the engine running until the update is complete, so you cannot leave the car until done)
  • when starting the navigation update in your car, wait with plugging in the USB-installer until the car’s system asks you to do so and make sure you use a different USB-port than you did before

…then proceed as per the onscreen instructions and sit back and relax

…if you do so, the update process may appear to be a little slow, but it will succeed in about 30 minutes. (and if it doesn’t just try again – and if it still fails after a few attempts, the problem is not ‘just an upgrade’ so you will still have to contact a LandRover garage to get it fixed)

That’s it !

enjoy 😉

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fixed : CarPlay option not available on iPhone

Question :

My car doesn’t have buit-in navigation, but the onboard system supports Apple CarPlay. I have connected my iPhone to my car both through USB and Bluetooth, but my car only connects to my iPhone for Contacts and telephone… I can’t get access to my iPhone apps like navigation…

I have looked up info on CarPlay online, and it is said everywhere that there should be a CarPlay option in the General.app listed in the same chapter containing AirDrop, AirPlay&Handoff and Picture-in-Picture… immediately below those Picture-in-Picture… but there is none…

My iPhone is just over a year old and I am running the latest version of iOS, so that shouldn’t be a problem, especially since my friend’s iPhone 6S immediately connects to my car’s CarPlay when he plugs in the lightning-to-USB-cable…

What is wrong ?

 

Answer :

If you have Siri turned off, the CarPlay option won’t show.

So, to fix your problem, do this :

  • on your iPhone, goto the Settings.app > Siri & Search (in the same chapter as General, Control Center and Display&Brightness, just below Wallpaper) > switch ON “Allow Siri When Locked” and preferably also “Listen for Hey Siri” and/or “Press Side Button for Siri”
  • then turn Bluetooth OFF and back ON on your iPhone
  • then turn WiFi OFF and back ON on your iPhone
  • then goto the Settings.app > General > CarPlay
  • if CarPlay isn’t listed, just wait a few minutes or restart your iPhone
    • press&hold the ON/OFF-button and the VolumeUP-button simultaneously until the “Slide to power off” slider appears
    • then slide the PowerOFF-slider so the screen goes black
    • then press&hold the ON/OFF-button until the Apple logo appears and your iPhone restarts and says you SIM must be unlocked
    • then touch the screen and typ your screen unlock code (6 digits) in the first (black) screen
    • then typ your SIM unlock code (4 digits) in the second (white) screen
  • then, again, goto the Settings.app > General and check if CarPlay is now listed
    • if CarPlay still isn’t listed, repeat the entire process
  • now reconnect your iPhone to your car using the Lighting-to-USB-cable and your car’s display will now be able to show your iPhone’s apps also
    • if the app you want to use isn’t listed, goto Settings.app > General > CarPlay and make sure that you add all apps that you would like to use
    • if no apps are available on your car’s display, use another Lightning-to-USB-cable

That’s it !

enjoy 😉