fixed : LandRover navigation update gone wrong, navigation maps gone

Question :

I tried upgrading the HERE maps on the navigation system in my LandRover Discovery Sport P300e using a USB-stick as per the directions given by HERE and LandRover, but after 3 attempts that failed for no clear reason, when I retried yet another time, the update crashed while it was about halfway and now… there is no map left in the system to use for the navigation… nothing… the navigation is completely blind…

What can I do to solve this ?

Answer :

There are several reasons why this problem might have occurred. Your LandRover will probably show a warning message advising you to go to a LandRover garage and get this fixed, but you can also give it a try yourself first, just make sure you include all of these additional instructions in your next attempt :

  • start off by using a USB-stick with no previous navigation files on it – if you do not have a brand new USB-stick of 32GB at hand, you can also try using the current one : no need to format it, just open it in the Finder (on macOS), then inside the folder named “HereV1”, select all files (press the CMD-A key combo) drag them to the Bin and empty the Bin
  • goto the landrover.here.com website, login using your account name and pasword, goto “Maps & Services”, click the “Get Latest Update” button of the map you want to install and in the next page that opens, start by downloading and installing the latest version of the MapDownloader-app before you proceed to downloading the desired map itself ; just finish making the USB-installer as usual
  • now, before you enter your P300e hybrid LandRover to start the update, make sure to unplug the electrical charger cable before you start your car (so the engine will stay running during the entire update process that may take up to 30 or even 45 minutes to complete – if your electrical charger would be plugged in, your engine won’t start and your car will definitely go into sleep mode before the navigation update is finished ; if you like you can take a drive during the map update, just remember you are not able to see any maps on your screen during the update – you might be able to use navigation though Apple CarPlay in the mean time – and you have to keep the engine running until the update is complete, so you cannot leave the car until done)
  • when starting the navigation update in your car, wait with plugging in the USB-installer until the car’s system asks you to do so and make sure you use a different USB-port than you did before

…then proceed as per the onscreen instructions and sit back and relax

…if you do so, the update process may appear to be a little slow, but it will succeed in about 30 minutes. (and if it doesn’t just try again – and if it still fails after a few attempts, the problem is not ‘just an upgrade’ so you will still have to contact a LandRover garage to get it fixed)

That’s it !

enjoy 😉

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fixed : update navigation maps of Peugeot 208 from 2013 using a Mac

Question :

I have a Peugeot 208 from 2013 with a built-in navigation system. Since the maps are completely out-dated, I want to update them. Peugeot says I can buy and download new official map-updates from a company called HERE, which have their website at http://www.navigation.com

I think I have found the right maps, but the pictures of the compatible navigation systems that are shown on the site are not identical to the navigation system in my Peugeot 208, so there’s no way to tell before I buy.

Furthermore, the updating instructions in the installation manuals that HERE is providing online cannot be used in my case, as several buttons and options mentioned simply do not exist on my navigation system.

What can I do ?

 

Answer :

You are completely right, HERE (previously named Navteq) acknowledges that your navigation system is not listed in the reference photos and that they do not provide installation instructions for your navigation system online.

Anyhow, more reasons for us to put these instructions online for you :

STEP 1 : GET YOUR CAR’S VIN-NUMBER

  • to be able to buy the navigation map update, you will need your car’s VIN-code
  • go to your Peugeot 208
  • do not step into your car, but stand outside and look at the front windscreen
  • in the bottom-right corner of the windscreen, you will see a see-through opening in the black film that covers all edges of the windscreen
  • behind this see-through opening, you will see a 18-digit code ; that’s your car’s VIN-number ; write it down ! (the VIN-number usually starts with VF3…)

STEP 2 : BUYING THE RIGHT MAP UPDATE

  • as you have a Peugeot 208 from 2013, you should have a built-in navigation system with a Screen-diagonal of about 17.5cm and a radio-dial and 2 physical buttons on the left of the screen ; the button bottom-left is MENU and just above it is ‘a button with a rectangle with an arrow below it and 2 lines at both sides’ ; if so, HERE calls your navigation system a Touchscreen 7″ so yours does not have MirrorScreen, this navigation system is also known as SMEG+ iV1 running version 3 of the SMEG operating system ( probably SMEG3.25 )
    • if your Peugeot 208’s navigation system does not match the above description, you either have a Peugeot 208 from a different model year or your navigation system is not the built-in original, in that case, contact Peugeot, HERE or your local dealer to find out which navigation system you have
  • since you now know you have a (regular) Touchscreen 7″ navigation system, you can buy the update you need on the HERE website, this is the link if you live in Europe : https://peugeot.navigation.com/product-list/Catalog/Catalog_Peugeot_208_2013_Touchscreen_SMEGplus/en_GB/PeugeotEMEA/EUR
  • choose the map update you want there, and buy it
    • if you are wondering if this is the right time to buy as maps have to be updated continuously, HERE usually updates these maps every 6 months (in April and in October) but there’s no guarantee they will keep on doing that
    • HERE acknowledges that
    • buying advice : only buy the map of your own region ; since maps need to be updated so frequently to keep then kind-off up-to-date, it’s no use to buy maps of regions you will not be visiting any time soon
  • to be able to buy the map update, you will need an account at HERE ; if you don’t have one, you have to register for a new account
    • during the registration process, you will need to enter your car’s VIN-number
  • during the buying-process you will get an Activation Code ; write it down ! (after buying online, you will get the Activation Code in an extra eMail also, you could also print out that eMail)
  • click on the download link that is provided during the buying process to download the map updates to you Mac (you can also find the download link in the Activation Code eMail afterwards)

STEP 3 : PUT THE MAP UPDATE ON A USB-STICK

  • get yourself a USB-stick of 1GB or more that is formatted as FAT32 MBR and completely empty
    • if you buy a new USB-stick for this, you can buy a basic one of any size (8GB is probably the smallest you can find these days), any brand will do, as nearly every brand format their USB-sticks as FAT32 MBR ; a USB-stick with an indicator light is slightly more useful, as the navigation system will not tell you if the USB-stick is being recognized (like your computer would)
    • if want to use an old USB-stick for this, you can if you completely empty it – if you need to reformat it to FAT32 MBR, you can find instructions in this post
  • plug the USB-stick into your Mac (if you haven’t done so already)
  • on your Mac, locate the download of the map update (usually it’s inside the Downloads folder)
    • the file has probably been unzipped already automatically, but if it isn’t, double-click on the ZIP-file to unzip it
  • open the folder (that has a name consisting of 5 digits, like 52044 or something similar)
  • select one file inside the folder, then typ [CMD]+[A] ( = Select All ) on you keyboard
  • then, drag&drop all files onto the empty USB-stick
    • HERE advises you to put all update contents directly onto the top-level folder of the USB-stick, but if you have bought multiple map updates together and you want to install them at the same time (immediately after each other that is) you are probably best off by putting all their respective folders next to each other onto the top-level folder of your USB-stick
  • when the copying is done, drag the USB-stick’s icon to the Trash to eject
  • then, unplug the USB-stick

STEP 4 : GET THE MAP UPDATE ONTO YOUR CAR’S NAVIGATION SYSTEM

  • go to your car, and take these with you :
    • the USB-stick with the map-update
    • the Activation Cade you have written down
    • these update instructions (preferably printed out)
  • get into your car, and start the engine
  • plug the USB-stick into one of the USB-ports that are next to the cigarette lighter (in the cavity in front of the gearshift-handle)
  • your navigation system will now display a message “Verification of media data”
  • click the (physical) MENU-button
  • the window “Main Menu” will open, click the (on-screen) Navigation-button
  • then click the (on-screen) Navigation GPS-button
  • the window “Navigation” will open, click the (on-screen) Settings-button
  • the window “Navigation Settings” will open, click the (on-screen) Maps-button
  • a new “Navigation Settings” window will open, where you can see all installed maps and their versions listed
  • click the (on-screen) ‘circle-shaped arrow’-button (top-right)
    • if the ‘circle-shaped arrow’ button is greyed-out, there’s something wrong with the USB-stick ; go back to your Mac and make a new USB-stick with the map-update on it using the directions listed above
  • the next window “Add and update maps” will open, select the name of the map you want to update
  • then click the (on-screen) Confirm-button
  • now, you will get a warning message : “The update will take more than 20 minutes. Keep the engine running. Confirm update?” (the update will probably take less than 10 minutes to complete anyway… but it is important that you keep your car’s engine running throughout the updating process)
  • click the (on-screen) Yes-button
  • after a few moments, a window will appear where you need to type your Activation Code
  • then, click the (onscreen) Confirm-button, and wait…
  • a window with a progress bar will now be displayed ; the update will probably take less than 10 minutes to complete, but as mentioned, it could take more than 20 minutes…
  • when the progress bar window disappears, the update is done
  • do not forget to take out the USB-stick

That’s it !

enjoy 😉

fixed : how to reset RT3 car navigation system

Question :

I have an old Peugeot with what-once-was a state-of-the-art navigation system : an RT3 car computer by Magneti Marelli. When trying new navigation CDroms, I encountered an error. The dealer says can it should be fixed by a restart of the RT3 car computer by doing a “Dark button”-reset.

However… no-one seems to be able to tell we where that mysterious “Dark button” is located…

Can you please help me ?

 

Answer :

There are two ‘official’ reset options for your RT3 car navigation system :

option #1 :

press the DARK-button until the screen goes black and the RT3 then restarts

Note : the DARK-button is not some mysterious unmarked button, it’s simply the button marked “DARK” that is normally used to darken the screen to not shine too bright at night

option #2 :

  • turn off your car and take the car key out
  • unscrew the Torx10-screws that are hidden inside the two tiny holes next to the “MP3” and “GSM” printed text (note : the screws don’t come out, the just come loose and stay inside the panel)
  • pull the menu-wheelbutton to slide out the ‘car radio’
  • flip open the metal lid that is just above the big barcode sticker
  • take out the yellow battery pack
  • unplug the white connector that is halfway the battery pack’s cable
  • wait one minute
  • plug the white connector back in, but the battery pack back, close the metal lid, slide the ‘car radio’ back in and tighten the Torx10-screws

According to the Peugeot mechanics, option #2 should work if option #1 doesn’t…

Good Luck !

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fixed : how to change my Home-location in the TomTom app for iOS ?

Question :

I recently moved to a new home, so I’ve changed my Home-location in AddressBook. But whenever I use the TomTom navigation app on my iPhone, and select Home, it still selects my old address and directs me there… not having noted that, I ended up on the wrong side of town last night…

What is wrong ?

 

Answer :

The TomTom.app for iOS has it’s own location set for ‘Home’. You probably set that up long time ago, when you started to use the app and forgot about it.

To change the Home-location setting inside the TomTom.app, do this :

  • open the TomTom.app on your iPhone
  • when you see the regular navigation map screen, swipe from left to right
  • when the “Menu” screen appears, scroll down and click on “Change Settings”
  • in the “Settings” screen that appears, click on the top line (listing your name with a green home-icon in front of it)
  • now the “Set Home Location” screen opens and you can choose a way to input a new Home-location ; these are the easiest ways of doing so :
    • click “People”, then “Contact”, then type your own name in the Search-field, select yourself when you are listed, then select your Home-location from your AddressBook
    • click “Address” and input your new home address as if it was a new destination

That’s it !

enjoy 😉

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