Tag Archives: iOS 9

fixed : transfer old iOS apps to old iPhone

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Question :

I am currently using iOS12 and I encountered some apps that no longer run in iOS12. Now, I want to transfer all obsolete iOS-apps I have on my iPhone to an old iPhone that can’t run iOS12.

How do I do that ?

 

Answer :

The first step if you want to move apps from one iPhone/iPad to another iPad/iPhone, without using iTunes : start by backing up your obsolete apps to your Mac (or PC). Instructions can be found here.

Then, make sure you have an older iPhone/iPad that’s running iOS10 (or iOS9) ; the best would be a device that cannot run a newer version of iOS. Here’s a list of iOS-devices and the newest version of iOS they can run :

  • iOS-devices that can run iOS8 but not iOS9 (or tvOS9) : AppleTV 3
  • iOS-devices that can run iOS 9 but not iOS10 : iPhone 4s, iPod Touch 5, iPad 2, iPad 3 & iPad Mini 1
  • iOS-devices that can run iOS10 but not iOS11 : iPhone 5, iPhone 5c & iPad 4

Then, start transferring :

  • connect your ‘old’ iOS10 iPhone/iPad to your Mac using the usb-charging-cable.
  • then start the iMazing 2 software on your Mac
  • click on your ‘old’ iPhone/iPad’s icon in the list on the left
  • from the pulldown list, select Apps
  • from the bottom menu, click on “Copy to Device”
  • in the window that opens, select the folder that you have used to backup your (obsolete) iOS apps
  • select the apps you want to transfer and click “Select”
  • if you want to transfer any additional apps, repeat the process
  • when you have transferred all apps needed you can disconnect your iPhone/iPad from your Mac
  • now, find the transferred apps on your old iPhone/iPad and try if the app still runs on that iPhone

That’s it !

enjoy 😉

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fixed : Passpartout The Starving Artist game for iOS

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Question :

My children have seen all the raving YouTube-reviews about the painting game Passpartout The Starving Artist by Flamebait Games. Now they want to play the game themselves, but they don’t have a Mac or a PC…

Is there a way to play Passpartout The Starving Artist on their iPad ?

 

Answer :

Yes, there is an official iOS-version of the Passpartout The Starving Artist game for sale on the iOS App Store :

Passpartout The Starving Artist for iOS

…so now you can play the game, and paint with more natural motions than you problably could on your Mac  (especially if you have an iPad Pro with a stylus)

And you’re in luck : it runs not only on iPads, but on iPhones also 😉

more exactly : it runs on iPhone 5s, iPhone 6 and newer, iPad mini 2 and newer, iPad Air & iPad Pro (and even iPod Touch 6th gen)

NOTE : if you are looking for Passpartout The Starving Artist for Mac, look here

fixed : “Your iPad could not be activated”/”Activation server temporarily unavailable”-error

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Question :

After my iPad tried to update to iOS 9.3.x (this also goes for iOS 11.2.x) last night, I had to re-enter my AppleID and now I’m getting a blank page with only this error message :

“Your iPad could not be activated because the activation server is temporarily unavailable. Try connecting your iPadto iTunes to activated it or try again in couple of minutes.”

But even if I wait a couple of minutes or even an hour, and try again, I get stuck with this same message…

How can I fix this ?

 

Answer :

Apple Support has a tutorial on how to fix this, but a lot of times that doesn’t work :

If you can’t activate your iPad 2 (GSM model) after you update to iOS 9.3

If you can’t figure out how to do that, or you’ve tried and it doesn’t work for you, try this :

  • if you have an iPad with a GSM SIM-card installed, make sure you have the SIM’s 4-digit PIN-code at hand, then pop the SIM-card out using a bended paperclip or the official tool that’s comes with every iPhone and every SIM-card enabled iPad
  • then, on your Mac, go to Apple-icon (top-left in the menu bar) –> system Preferences –> iCloud
  • in the window that opens, see what eMail-address is listed under your name ; make sure to remember that eMail-address : this is your iCloud-account name (which might be different from your AppleID or iTunes Store-account name)
  • then click on “Account Details” and type the password that is connected to your iCloud-account name
  • if a new window opens, remember this password and close the window
  • if you get an error message that your password is incorrect, make sure you find the password and try again (you can try several times, but if you get a warning that you have only a limited amount of attempts remaining, stop immediately !! and skip this step)
  • now return to your iPad and do a reset by pressing the Home-button (physical button below the screen) and the Power-button (physical button on the right edge or top edge) simultaneously until the screen goes black and the white Apple logo appears
  • now, proceed though the following screens as you normally would until you are asked to enter your Account Name : there you should enter the eMail-address that is your iCloud-account name and the corresponding password
  • if this works, don’t forget to put the Sim-card back into your iPad and you’re done
  • if you happen to run into the Activation Server error page again before you get to the page where you should enter your Account Name, do this :
    • open the AppStore-app on your Mac
    • make sure you have installed all official Apple updates (especially iTunes)
    • connect your iPad directly (so without USB-hubs) to your Mac using the iPad-to-USB-cable
    • on your Mac, open iTunes
    • then do the reset on you iPad agian, simultaneously pressing the Home- and Power-buttons until the Apple logo appears
    • now iTunes (on your Mac) should detect your iPad
    • if it doesn’t, try the reset again
    • if it does, see if you can go trough all setup screen on your iPad
    • if you are unable to do so, go to iTunes on your Mac
    • if a message appears you need to unlock your iPad, type the screen unlock code on your iPad
    • if a “Trust this iPad ?” message appears on your Mac, click “Trust”
    • if a “Trust this Mac ?” message appears on your iPad, click “Trust”
    • now you see a small button with an iPad on it next to the Music/Films/etc.-pulldown menu ; click on it
    • in the next window, you should now be able to initiate the iOS-update of your iPad from your computer
    • then wait for the update to complete
  • afterwards, do not forget to put the SIM-card back into your iPad

Good luck & enjoy 😉

fixed : bad audio – is my iPhone broken ? (iOS 10)

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Question :

I have a recent iPhone running iOS10, but lately I can’t hear people calling me and they can’t hear me when I phone them. There is a cracking noise which makes it impossible to use my iPhone for calling.

Is my iPhone broken ?

 

Answer :

Even though we cannot rule out that your iPhone is actually having a broken audio hardware issue on forehand, it’s more likely to be a software problem.

This problem is usually fixed by doing one of these resets ( first, be sure to keep your SIM’s PIN-code at hand as you might need it ) :

reset option #1 :

  • while your iPhone is on, press the physical MENU (on the front screen) and ON/OFF (on top or on the right side) buttons at the same time until the screen goes black and after a few seconds the white Apple-logo reappears
  • wait for your screen to rebuild ; then your iPhone has been reset and you can test if your audio works properly while calling

reset option #2 :

  • while your iPhone is on, press the physical ON/OFF button (on the right side of your iPhone) until the ON/OFF slider appears on screen
  • set the ON/OFF slider to OFF and wait for the screen to go black
  • now turn your iPhone back on by pressing the ON/OFF button and wait for your screen to rebuild ; then your iPhone has been reset and you can test if your audio works properly while calling

usually, that’s it… that’s all you need to fix this…

…but if neither of these resets work for you, your iPhone’s audio hardware is probably broken and you should have your iPhone repaired at an Apple Store or Apple repair-centre.

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fixed : quickly clear all personal data from your old iPhone before donating it to your child

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Question :

I just got a new iPhone, and now I want my child to have my previous iPhone. However, I want to clean out all my content before giving the iPhone away, so my child can start with a clean new iPhone.

Is there an easy way to do that ?

 

Answer :

Yes, doing so is rather easy, but it can only be done this simply if you can access the iPhone using the previous owner’s login (to prevent stolen iPhones from being erased before they can be traced).

For a quick ‘clean install’ of your iPhone (or iPad), just do this :

  • login to the iPhone using the previous (or actually still ‘current’) user’s login-pin or fingerscan
  • open the Settings app
  • in the Settings page that opens, scroll down a little and click on General
  • in the General page that opens, scroll down to the bottom an click on Reset
  • in the Reset page that opens, click on “Erase All Content and Settings”
  • now follow all directions given on your iPhone, then wait while it’s being reset
  • finally, the iPhone will reboot and you will have a ‘virgin-like’ iOS

Now, your child can start with a clean iPhone 😉

BEWARE : if you are donating your iPhone to charity or to someone you don’t know too well or to someone your don’t trust 100%, do not use this simple method to clean your iPhone ! as it does not fully protect you from people still being able to get some of your old data from your iPhone… (…and steal your photo’s, credit card info or even identity) ; in that case, hook your iPhone up to a computer and erase it’s memory with multiple overwrites (7 or more overwrites is considered ‘safe’) before doing a new install of iOS ; note that you might need extra software to do so

enjoy !

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fixed : how to change my Home-location in the TomTom app for iOS ?

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Question :

I recently moved to a new home, so I’ve changed my Home-location in AddressBook. But whenever I use the TomTom navigation app on my iPhone, and select Home, it still selects my old address and directs me there… not having noted that, I ended up on the wrong side of town last night…

What is wrong ?

 

Answer :

The TomTom.app for iOS has it’s own location set for ‘Home’. You probably set that up long time ago, when you started to use the app and forgot about it.

To change the Home-location setting inside the TomTom.app, do this :

  • open the TomTom.app on your iPhone
  • when you see the regular navigation map screen, swipe from left to right
  • when the “Menu” screen appears, scroll down and click on “Change Settings”
  • in the “Settings” screen that appears, click on the top line (listing your name with a green home-icon in front of it)
  • now the “Set Home Location” screen opens and you can choose a way to input a new Home-location ; these are the easiest ways of doing so :
    • click “People”, then “Contact”, then type your own name in the Search-field, select yourself when you are listed, then select your Home-location from your AddressBook
    • click “Address” and input your new home address as if it was a new destination

That’s it !

enjoy 😉

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fixed : black screen when trying to take a photo in iOS

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Question :

Lately, whenever I try to take a photo with my iPhone, all I get is a black screen.

I am using the pre-installed Camera-app in iOS.

How can I get this fixed ?

 

Answer :

There are two known software causes for this ‘black screen’-issue (so apart from hardware problems like broken iPhones) :

solution  #1 :

If you have just used your camera in another app (e.g. WhatsApp) and you then switched to the  standard iOS Camera.app, you might run into a black screen because the camera is still being claimed by the previous app…

The fix for this is easy : close down the iOS Camera.app and the other app that was using your camera, then re-open the iOS Camera.app ; to do so :

  1. double-clicking on the Menu-button below the screen (in the next view you’ll be able to browse through windows of all open apps)
  2. close all apps that are using your iPhone’s camera (by swiping the windows of those apps you want to close upward)
  3. then return to normal view by clicking the Menu-button once
  4. and when done, re-open the iOS Camera-app

solution #2 :

The black screen issue in Camera.app has been reported as a bug in earlier versions of iOS 9, so fixing it is simply done by updating your iPhone to the latest version of iOS 9 (or iOS 10).

To do so :

  1. on your iPhone, go to Settings –> General –> Software Update
  2. you will most likely see that you don’t have the latest version of iOS
  3. activate the update to the latest version of iOS

…that’s it 😉

enjoy !

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