fixed : EyeTV won’t run in macOS Catalina

Question :

I’ve been using EyeTV for many years as my favorite TV-watching software, but since I recently upgrade to macOS 10.15 Catalina, the EyeTV software will no longer run…

What can I do ?

 

Answer :

The EyeTV version you have is version 3.5 or older, which is a 32bit application. Unfortunately macOS 10.15 Catalina is the first macOS that only supports 64bit applications.

Geniatech (who took over EyeTV from Elgato) has run into a lot of delay while reprogramming EyeTV as a 64bit application, but they now have EyeTV 4 in Public Beta, so anyone is invited to test :

Geniatech EyeTV 4 Public Beta preview

This preview software will not work beyond November 30th 2019 !!

To get it working, do this :

  • download the software from the download-link you find in Geniatech EyeTV 4 Public Beta preview
  • open your Downloads folder and double-click on the EyeTV dmg-file
  • in the window that opens, drag the EyeTV icon over to the Applications folder
  • in the warning screen that opens, click on the “Keep Both”-button or “Replace”-button
  • then, in the Applications folder, double-click on the EyeTV icon (if you have two, choose the one that doesn’t have the traffic sign over it)
  • in the warning screen (“cannot check for malicious software”) click OK
  • then, open System Preferences
  • in the window that opens, click on “Security & Privacy”
  • in the next window, make sure the “General”-tab is selected
  • if you see the text “EyeTV was blocked from use because it is not from an identified developer” click the “Open Anyway”-botton
  • if you do not see that text, go back and try to run the EyeTV application first/again
  • after clicking “Open Anyway” a warning screen opens, where you should click OK
  • in the next window Administrator Access is needed, so typ your admin password (usually the password you use to unlock your Mac)
  • in the next window you need to give EyeTV permission to access your Documents folder, if you don’t want that click “Don’t Allow”, else click OK
  • now the “Welcome to EyeTV” window opens, click “Next”
  • in the next window (licence agreement), click “Next” (you have to… not a real option)
  • in the pop-up window, click “Agree” (again : not a real option)
  • in the next window, select your country and click “Next”
  • in the next window, make sure your TV-reception-device (usually an EyeTV USB-stick or alike – if you use a “MyGica DVB-T2 (T230C)” choose the corresponding “EyeTV T2 Hybrid”) is selected and click “Next”
  • in the next window, enter one of the 5 serial keys (activation keys) that are given on the Geniatech EyeTV 4 Public Beta preview webpage
  • in the next window, make sure you have your TV-reception-device (EyeTV USB-stick) plugged in, then click “Next”
  • in the next window, click “Next”
  • in the next window, just click “Next” (and set this up later if you need to)
  • in the next window, just click “Next” (and set this up later if you need to)
  • in the next window, if a window with a TV broadcast has already been opened in the background, just click “Next” (if not, click “Auto-tune”)
  • in the next window, click “Finish”
  • in the pop-up window that appears, typ your admin password
  • then you may get another pop-up window where you need to give EyeTV permission to access your Documents folder, if you don’t want that click “Don’t Allow”, else click OK

…that’s it ! you can now use EyeTV on macOS Catalina (until November 30th that is…)

Note : this is beta-software, so it will probably still contain a few bugs and could therefore quit unexpectedly at any moment and some features may not fully be operational – so it is advised not to use  beta-software like this for business or production purposes

fixed : FaceID not working properly

Question :

I’ve set up FaceID on my new iPhone, and it seemed to work just fine at first. But now, it doesn’t seem to work most of the time… most of the time I have to eventually unlock my iPhone with the access code.

I’ve already tried to update the face-scanning by creating new reference face scans, but that hasn’t led to any improvement in the situation…

This is getting very annoying…

Is there any way to fix this ?

 

Answer :

Having iOS 12 make new face-scans to be more accurate and more forgiving doesn’t seem to help… instead, do this :

  • put your iPhone further away from your face (for FaceID to work, you need to have  almost your entire face in viewing range of the frontal selfie camera)
  • if your iPhone is on the table, pick it up and hold it in your hand, or move your head directly above the frontal selfie camera, this will vastly increase your chances of being recognised (if you are used to reading with the iPhone above or besides your breakfast/lunch/dinner-plate, your drink, your newspaper or your work, your face is only partially in front of the camera and therefore not detectable for FaceID)
  • swipe up from the bottom of the screen one extra time (don’t bother if the screen is already showing the keypad to unlock the screen using your 6-digit-code) it’s odd, but it works about 50% of the time…

Knowing this will save you a lot of frustration…

Enjoy 😉

 

fixed : bad audio – is my iPhone broken ? (iOS 10)

Question :

I have a recent iPhone running iOS10, but lately I can’t hear people calling me and they can’t hear me when I phone them. There is a cracking noise which makes it impossible to use my iPhone for calling.

Is my iPhone broken ?

 

Answer :

Even though we cannot rule out that your iPhone is actually having a broken audio hardware issue on forehand, it’s more likely to be a software problem.

This problem is usually fixed by doing one of these resets ( first, be sure to keep your SIM’s PIN-code at hand as you might need it ) :

reset option #1 :

  • while your iPhone is on, press the physical MENU (on the front screen) and ON/OFF (on top or on the right side) buttons at the same time until the screen goes black and after a few seconds the white Apple-logo reappears
  • wait for your screen to rebuild ; then your iPhone has been reset and you can test if your audio works properly while calling

reset option #2 :

  • while your iPhone is on, press the physical ON/OFF button (on the right side of your iPhone) until the ON/OFF slider appears on screen
  • set the ON/OFF slider to OFF and wait for the screen to go black
  • now turn your iPhone back on by pressing the ON/OFF button and wait for your screen to rebuild ; then your iPhone has been reset and you can test if your audio works properly while calling

usually, that’s it… that’s all you need to fix this…

…but if neither of these resets work for you, your iPhone’s audio hardware is probably broken and you should have your iPhone repaired at an Apple Store or Apple repair-centre.

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