fixed : deleting photos to free up memory on your iPhone

Question :

I have a 16GB iPhone running iOS10, and it freezes whenever I want to take a photo… I get an error message that there’s no memory left on my iPhone so I can’t continue…

I checked and it turns out that I have literally 1KB (yes, only 1KB, not even 1MB…) left as free memory… and most of my 16GB is occupied by Photos.app (about 12GB)…

How do I free up space without deleting valuable photos and videos ?

 

Answer :

The best way (if not the only) to free up space on your iPhone will be to delete a lot of photos and videos, in your case. The way to do that without running the risk of throwing away photos and videos that you would have liked to backup it this :

  • connect your iPhone to your Mac using a USB-cable
  • open the Photos.app on your Mac
  • click on your iPhone, which is listed on the left side
  • now, in the main window, go to the photos that are displayed as ready to import (photos that aren’t on your Mac already are automatically filtered out by Photos.app
  • from that selection of (un-imported) photos and videos, select ONLY those photos you want to keep
  • import that selection onto your Mac
  • first check if all photos and especially all videos (as those are not being transferred automatically through iCloud syncing) you selected have been imported
  • then unplug your iPhone’s USB-cable
  • then delete all video’s you can, and if that isn’t enough, delete all photos older than about one year from your iPhone
  • Please, note that iCould will only contain the most recent photos (usually not the videos)
  • now, restart your iPhone by simultaneously pressing the two main physical buttons : both the menu-button (just below the screen on the front side) and the ON/OFF-button (top side or right side)
  • then check if you have enough free space on your iPhone now
  • if not, delete more photos from your iPhone (in the way explained above)
  • …then restart your iPhone

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fixed : trackpad not responding when clicking

Question :

I had left my MacBook Pro (Late 2008 running OSX 10.11 El_Capitan) running and had forgotten all about it… after completely recharging everything seemed to be okay on first sight, but it turned out that even though I could use the (internal) trackpad to move the cursor, I wasn’t responding at all to any clicking on it. I therefore had to connect a USB-mouse. Even after restarting, the trackpad was responsive to moving the cursor, but not to clicking…

Is my MacBook’s trackpad broken ? Or is there a software solution I could try ?

 

Answer :

Even tough it’s not possible to completely rule out the scenario that your trackpad is broken, chances are you will be able to get it working properly again by an action that is normally referred to as “Resetting the PRAM”. Here’s how to do that :

  1. shut down your MacBook
  2. take out all cables and USB-sticks (this is just to rule out complications)
  3. restart your MacBook using the POWER-button
  4. immediately press and hold the key-combo [CDM]+[ALT]+[P]+[R]
  5. make sure you do so while the screen is still black
  6. when the screen lights up in light grey, you’ll hear the startup-chime
  7. now release all your fingers from the keyboard before the Apple-logo appears
  8. let your MacBook startup fully, then test if all works as expected
  9. then reconnect any cables and USB-sticks needed

Note : no worries if you act too slowly or too quickly ; if you are too late to press the key-combo, just let your MacBook startup, then shut down and try again ; if you keep pressing the key-combo for too long, you will hear the startup-chime multiple times (you will have reset your PRAM multiple times, but that’s no problem) so just release the keyboard, and just let your MacBook startup and you’re done… 😉

enjoy !

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fixed : can’t delete unnamed app without icon from iPad

Question :

I have an icon on my iPad that has a generic icon and no name. If I double click it, the name turns into “Waiting…” and nothing happens, even after a long wait. If I try to delete it, I get the small X-tag, and if I click on it, I get a window saying :

Delete ‘  ‘

Deleting ‘  ‘ will also delete all of its data.

…and two options to click on : “Delete” and “Cancel”

…still no name of the app is given, and since the icon is generic (a.k.a. “empty” ; showing only a greyish-white icon with a dark grey grid, some circles and diagonals) I still don’t know how to delete it.

What can I do to fix this ?

 

Answer :

For some reason (unknown and probably irrelevant also) this app has stalled during an update or even during it’s initial install. To figure out the actual name of the app, do this :

  • in iOS, go to “Settings” –> “General” –> “Restrictions”, and make sure you have permission to delete apps and change accounts
  • then, go to “Settings” –> iTunes and App Store and log out
  • then, when in iOS8, go to “Settings” –> “General” –> “Usage” –> “iCloud” –> “Manage Storage” ; in the next window, click on “Backups” ; in the next window, click on “Show all apps”
  • or when in iOS9, go to “Settings” –> “General” –> “Storage & iCloud Usage” –> “STORAGE” –> “Manage Storage”
  • now find the app that has a generic icon in the list of apps you see
  • write down the name of that app (the one with the generic icon)
  • then, when the Menu-button has a white square icon on it, restart your iPad (or iPhone) by simultaneously pressing the Menu-button (below the screen) and the ON/OFF-button (on the right top edge of your iPad’s/iPhone’s housing, hold this key-combo until your iPad/iPhone shows a white Apple-logo on a black screen, then release
  • or, when the Menu-button has fingerscan, restart your iPad (or iPhone) in the way described in this post
  • when the reset is done, login to your iPad (or iPhone) if you have an access pincode on it
  • then, go to “Settings” –> iTunes and App Store and login
  • then, when in iOS8, go to “Settings” –> “General” –> “Usage” –> “iCloud” –> “Manage Storage” ; in the next window, click on “Backups” ; in the next window, click on “Show all apps”
  • or when in iOS9, go to “Settings” –> “General” –> “Storage & iCloud Usage” –> “STORAGE” –> “Manage Storage”
  • now find the app has still with the name that you wrote down (this app may or may not have a generic icon now) and click on it
  • in the next window click “Delete App”
  • then click the Menu-button to get back to the main screen
  • then go to the “App Store”-app –> “Purchased” –> “Not on this iPad” (“Not on this iPhone”)
  • in the list, find the app with the name you wrote down and (re)download it from the App Store by clicking on the ‘cloud with blue downward arrow’-icon behind its name
  • when the app starts downloading, click on the Menu-button to return to the main screen
  • finally, turn restrictions back on if you had any initially (in “Settings” –> “General” –> “Restrictions”)

…that’s it – enjoy !

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fixed : wake MacBook from deep sleep

Question :

Whenever I think I am only closing the lid on my MacBook for a few minutes, but get distracted and end up not turning back to it for about an hour, my MacBook seems to have fallen into deep sleep. Then nothing seems to help to get it ‘back to life’, and even though the battery is still indicating about ‘half full’, the usual click on the SPACE-bar doesn’t help, and neither does typing any key or key-combo on the keyboard…

My MacBook’s sleep is actually so deep my wife calls it ‘hibernation’, and my children call it ‘zombie Mac’…

So I always end up either taking out the battery to completely restart my MacBook or keeping the power-button pressed until it finally restarts…

Isn’t there any other way to wake my MacBook from deep sleep ?

Answer :

Yes, there is.

The solution you have been so near to the simplest solution, but you didn’t recognize it…

Instead of keeping the power-button pressed, you should just press the power-button for one quick second

…that’s is. Then your MacBook will slowly wake from deep sleep… it will first show a faded white-ish screen with a progress bar… and if that’s finished loading, your MacBook (Pro) will be right back were you left off…

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