fixed : trackpad not responding when clicking

Question :

I had left my MacBook Pro (Late 2008 running OSX 10.11 El_Capitan) running and had forgotten all about it… after completely recharging everything seemed to be okay on first sight, but it turned out that even though I could use the (internal) trackpad to move the cursor, I wasn’t responding at all to any clicking on it. I therefore had to connect a USB-mouse. Even after restarting, the trackpad was responsive to moving the cursor, but not to clicking…

Is my MacBook’s trackpad broken ? Or is there a software solution I could try ?

 

Answer :

Even tough it’s not possible to completely rule out the scenario that your trackpad is broken, chances are you will be able to get it working properly again by an action that is normally referred to as “Resetting the PRAM”. Here’s how to do that :

  1. shut down your MacBook
  2. take out all cables and USB-sticks (this is just to rule out complications)
  3. restart your MacBook using the POWER-button
  4. immediately press and hold the key-combo [CDM]+[ALT]+[P]+[R]
  5. make sure you do so while the screen is still black
  6. when the screen lights up in light grey, you’ll hear the startup-chime
  7. now release all your fingers from the keyboard before the Apple-logo appears
  8. let your MacBook startup fully, then test if all works as expected
  9. then reconnect any cables and USB-sticks needed

Note : no worries if you act too slowly or too quickly ; if you are too late to press the key-combo, just let your MacBook startup, then shut down and try again ; if you keep pressing the key-combo for too long, you will hear the startup-chime multiple times (you will have reset your PRAM multiple times, but that’s no problem) so just release the keyboard, and just let your MacBook startup and you’re done… 😉

If the problem persists, you might have an ‘exploded battery’ problem. To check this, see if your trackpad is appearing to bulb out of it’s bezel/housing. If that is the case, you probably need to replace the battery to fix this problem. For most MacBooks and MacBook Pro’s from 2012 and older this is something you can do yourself. Some of these models have a battery-lid that can easily be opened, some models need a little unscrewing. (note : MacBook Airs and more recent MacBooks and MacBook Pros have batteries that are really hard to replace, but that doesn’t mean it can’t be done in most cases.) The main problem will be that you need to find the right replacement battery. Amazon has replacement batteries available for most MacBooks and MacBook Pros, don’t mind if it’s not an official Apple battery, read the reviews to make your final choice, because often the imitation batteries are better than the refurbished ones. Here’s a link to one of the most common of these batteries :

replacement battery for 13″ MacBook Pro versions ‘Mid 2009’ to ‘Mid 2012’

enjoy !

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fixed : old hard reset procedure doesn’t work on new iPhones with finger scan

Question :

I just encountered an error (or bug) in iOS forcing me to do a hard reset on my iPhone, but when I try the good-old reset-procedure by pressing both the MENU- and POWER-button simultaneously, there’s no reset… just a click-sound and a screenshot photo being taken…

What’s going on ?

 

Answer :

For all iPhones (and iPads) that still have the MENU-button (*) without fingerscan [ so all iPhones up until and including the iPhone 5 and 5c ], the procedure for a hard reset is :

  • make sure you have the PIN-code of your SIM-card at hand
  • press and hold the MENU- and POWER-buttons (*) of your iPhone/iPad simultaneously until the entire screen turns black and the Apple logo reappears
  • then release both buttons and wait for the screen to go back to normal
  • and when asked, enter the PIN-code to unlock your SIM-card

…that’s it

For all iPhones that have the new fingerscanning MENU-button (*) [ so all iPhones starting from the iPhone 5s and iPhone 6 and newer ], the above procedure does no longer work, so there is a new procedure for a hard reset :

  • make sure you have the PIN-code of your SIM-card at hand
  • press and hold the POWER-button (*) until the screen goes fuzzy and the ‘slide to power off’-slider appears
  • then release the POWER-button and slide the slider to the right to turn the iPhone off
  • wait for the screen to go black
  • then press and hold the POWER-button until the Apple logo (re)appears
  • then release the POWER-button and wait for the screen to go back to normal
  • and when asked, enter the PIN-code to unlock your SIM-card

UPDATE : since iOS 9.3 the ‘old’ procedure for a hard reset was re-introduced as an extra for the newer fingerscanning iPhones, so these can now also be reset by simultaneously pressing & holding the MENU- and POWER-buttons 

…that’s it

(*) the MENU-button is the button that is on the front side of your iPhone or iPad just below the screen :

  • on iPhones up until the iPhone 5 and 5c, the MENU-button has a ’rounded square’ icon on it
  • on iPhone 5s, iPhone 6 and newer, the MENU-button has no printing on it, but it has an (invisible) fingerscanning-sensor inside

…the POWER-button is the button that is used to turn the iPhone/iPad screen ON and OFF :

  • on iPhones up until the iPhone 5c and 5s, the POWER-button is on the top-side of the iPhone (just like it is on iPads)
  • on iPhone 6 and newer, the POWER-button is on the right-side of the iPhone

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fixed : no audio on iPhone, just an annoying beeping noise

Question :

Today the output-sound of my new iPhone 6s turned into complete noise. No matter which app I use, be it YouTube, iTunes Music or online TV, all sound is reduced to an alternating beep-sound. I can turn the volume down (or up), but it doesn’t go away, no matter what I try…

What can I do ?

 

Answer :

Regardless of the exact cause of the error you run into… your best option when encountering weird behavior of your iOS-device (iPhone/iPad) is to do a reset.

For your audio-problem this is tested and proven to work also.

For the iPhone 6s the reset-procedure is a little different from the one used on previous iPhones (*) :

  • make sure you have the PIN-code of your SIM-card at hand
  • press and hold the POWER-button until the screen goes fuzzy and the ‘slide to power off’-slider appears
  • then release the POWER-button and slide the slider to the right to turn the iPhone off
  • wait for the screen to go black
  • then press and hold the POWER-button until the Apple logo (re)appears
  • then release the POWER-button and wait for the screen to go back to normal
  • and when asked, enter the PIN-code to unlock your SIM-card

…that’s it

😉

 

On previous iPhones the reset-procedure is :

  • make sure you have the PIN-code of your SIM-card at hand
  • press and hold the MENU- and POWER-buttons of your iPhone/iPad simultaneously until the entire screen turns black and the Apple logo reappears
  • then release both buttons and wait for the screen to go back to normal
  • and when asked, enter the PIN-code to unlock your SIM-card

…that’s it

enjoy !

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