fixed : old hard reset procedure doesn’t work on new iPhones with finger scan

Question :

I just encountered an error (or bug) in iOS forcing me to do a hard reset on my iPhone, but when I try the good-old reset-procedure by pressing both the MENU- and POWER-button simultaneously, there’s no reset… just a click-sound and a screenshot photo being taken…

What’s going on ?

 

Answer :

For all iPhones (and iPads) that still have the MENU-button (*) without fingerscan [ so all iPhones up until and including the iPhone 5 and 5c ], the procedure for a hard reset is :

  • make sure you have the PIN-code of your SIM-card at hand
  • press and hold the MENU- and POWER-buttons (*) of your iPhone/iPad simultaneously until the entire screen turns black and the Apple logo reappears
  • then release both buttons and wait for the screen to go back to normal
  • and when asked, enter the PIN-code to unlock your SIM-card

…that’s it

For all iPhones that have the new fingerscanning MENU-button (*) [ so all iPhones starting from the iPhone 5s and iPhone 6 and newer ], the above procedure does no longer work, so there is a new procedure for a hard reset :

  • make sure you have the PIN-code of your SIM-card at hand
  • press and hold the POWER-button (*) until the screen goes fuzzy and the ‘slide to power off’-slider appears
  • then release the POWER-button and slide the slider to the right to turn the iPhone off
  • wait for the screen to go black
  • then press and hold the POWER-button until the Apple logo (re)appears
  • then release the POWER-button and wait for the screen to go back to normal
  • and when asked, enter the PIN-code to unlock your SIM-card

UPDATE : since iOS 9.3 the ‘old’ procedure for a hard reset was re-introduced as an extra for the newer fingerscanning iPhones, so these can now also be reset by simultaneously pressing & holding the MENU- and POWER-buttons 

…that’s it

(*) the MENU-button is the button that is on the front side of your iPhone or iPad just below the screen :

  • on iPhones up until the iPhone 5 and 5c, the MENU-button has a ’rounded square’ icon on it
  • on iPhone 5s, iPhone 6 and newer, the MENU-button has no printing on it, but it has an (invisible) fingerscanning-sensor inside

…the POWER-button is the button that is used to turn the iPhone/iPad screen ON and OFF :

  • on iPhones up until the iPhone 5c and 5s, the POWER-button is on the top-side of the iPhone (just like it is on iPads)
  • on iPhone 6 and newer, the POWER-button is on the right-side of the iPhone

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test : is the HEMA 8pin Lightning-to-USB cable Apple Certified ?

Question :

I saw this good looking Lightning-to-USB cable for iPhone and iPad at my local (Dutch) HEMA store : HEMA has named it “8pin USB Charging Cable – extra long (2m)”.

Since it only costs €4 it’s far cheaper to have around as an extra than the original Apple Lightning-to-USB cables. But I’ve purchased some third party and white label Lightning-to-USB cables previously, and most cheaper ones all give the “This cable or accessory is not certified and may not work reliably with this iPhone.”-warning and I don’t want any new cables giving me that same error message.

How can I make sure that this HEMA Lightning-to-USB cable is ‘Apple Certified’ ?

Answer :

The HEMA Lightning-to-USB is available in various colors :

blue HEMA 8pin USB Charging Cable

orange HEMA 8pin USB Charging Cable

mint (pale green) HEMA 8pin USB Charging Cable

But there’s no way to be sure if it’s a 100% Apple Certified cable, since such a certification is not explicitly mentioned on the box…

The only things that are mentioned on the box are :

– for use with iOS-devices running up to iOS 7.1

– supported iOS-devices include the iPhone 5/5C/5S, iPad & iPad mini Retina, iPad mini, iPad Air, iPod nano, iPod Touch

…so basically, it’s a cable suited for any iOS-device that doesn’t have the ‘old’ broad (30pin) iPod-connector but the new (8pin) Lightning-connector, which would include the iPhone 6 & 6Plus also…

And what about iOS-devices running iOS 8 ?

That’s a “you won’t know until you try” situation :

From my own experience, I have not encountered the “This cable or accessory is not certified and may not work reliably with this iPhone.”-warning yet on these iOS-devices :

iPhone 5 (2012) & iOS 8.1

iPad mini (2012) & iOS 8.1

iPad mini 2 “Retina” (2013) & iOS 8.1

…that doesn’t mean that this cable will always be seen as a “Apple Certified”-cable at any time in the future however… there is mention that the “Not Certified”-warning did pop up in some situations, but the cause of those was not figured out… it might just have been an ill-produced sample, or it may have been incompatibility with iOS 8.0 only for some reason (which was then fixed with the release of iOS 8.1).

Conclusion : at this €4 price tag, this is a handy Lightning-to-USB cable to have one or two around as an extra, but keep in mind that this cable might not stay supported by Apple in the long run.

Note : if your iPhone’s (or iPad’s) battery is completely exhausted and it shuts itself down because of ‘lack of power’, using this cable to recharge will take notably longer before ‘minimum level to operate’ is achieved (might even take up to 60 seconds as opposed to the regular 10 seconds), probably because this cable is significantly longer (200cm as opposed to the regular 100cm)

😉

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test : Albert Heijn (a.k.a. iClever) Apple-imitation bluetooth keyboard

The official Apple Bluetooth keyboard looks really cool and works smoothly, but it’s expensive… a little too expensive for most purposes people say…

Of course there have been lots of alternative wireless keyboards available, but none really got the looks of a genuine Apple one (for some that is a must). That’s probably the reason why some unknown asian company has made an un-branded ‘white label’ all-plastic knock-off imitation which – at first glance – looks nearly identical to the aluminum Apple bluetooth keyboard. This imitation keyboard is available under a wide variety of brands, like the iClever-brand in most of the world, but for instance also under the dutch supermarket Albert Heijn’s own private label.

The iClever wireless keyboard can be purchased from Amazon.com, Amazon.co.uk when you want a regular QWERTY-layout, and from Amazon.de if you want a german QWERTZ-layout.

Anyway, the main question is : is it any good ?

Simple answer : Yes, but…

Let me clarify : Yes, it’s a really nice keyboard to have and to use, with an interesting price tag below € 25 (sometimes even in the € 15 region). But it comes with a few flaws, so to quickly round up the verdict :

It’s an ideal low-budget wireless secondary keyboard for use with any Apple device that has a primary keyboard built-in.

To be more specific :

it’s a great low-budget wireless keyboard for use with an AppleTV

it’s a very nice low-budget wireless keyboard for use with an iPad or iPhone (but there might be quite a few handier options, like a iPad-cover with built-in keyboard)

it’s a good low-budget secondary keyboard for use with a MacBook (Air/Pro), for instance when your MacBook is closed and connected to a bigger screen

it’s a handy, but slightly tricky keyboard for use with a Mac mini, iMac or Mac Pro (for these Macs I would advice to keep an regular USB-keyboard at hand for emergencies)

Why ?

NOTE (*) : the top-left key (the one with the open square) on this keyboard is the [HOME] key

– it doesn’t have an Escape (ESC) key, so when any program on your Mac hangs, you will not be able to Force Quit the application with this keyboard…

UPDATE (*) : to [ESC], use this key-combo : [FN] + [HOME]

so, to Force Quit, use this key-combo : [CMD] + [ALT] + [FN] + [HOME]

– it doesn’t have an Eject key for the DVD/CD-drive, so when this is your only keyboard, you will not be able to get any CD or DVD out of your Mac easily… you will need to do the annoying drag-to-the-trash move using your mouse each and every time…

UPDATE (*) : to Eject, use this key (not a key-combo) : [F5]

– it doesn’t have any option to set the (energy saving) auto-disconnect function to a longer interval… which means that when your Mac also goes into (energy saving) sleep mode, the  keyboard has a lot of problems waking your Mac… (e.g. you will need to press any button for a prolonged time, but doing so also makes your Mac see that as input for any application that was still open… you might mess up your open Word-document with an enormous line of spaces in doing so…)

UPDATE (*) : to Wake From Sleep, use this key (not a key combo) : [HOME]

– the keyboard is often recognized too late when starting up your Mac, so you can’t use it to type your password during login, so you can’t start using your Mac… this is possibly only a problem for older Macs and/or older versions of MacOSX, but still…

I have tested this keyboard with Apple devices only, so I can’t tell about the compatibility with other devices, but I would think it will be similar : good to great for use with smartphones and tablets running Android and Windows Mobile, but rather troublesome for use with a Windows-PC…

😉

(*) special thanks to Arjan de Boer for these not-so-obvious, but very useful key-combos

tip : discounted and refurbished Macs, iPads & iPods on Dutch online Apple Store

I don’t have any idea how long this has been around, but I had not yet come across this info :

Apple is now selling refurbished (*) Apple-hardware like Macs, iPads, iPods and accessories though the Dutch online Apple Store.

Go here to see if what you’re looking for is available at more-interesting-than-usual “Special Deal” prices.

(*) “refurbished” would mean that these hardware products have been produced from hardware that was either taken out of the primary production process or returned to Apple, of which all malfunctioning parts have been replaced by (as-good-as-)new parts ; due to the fact that this refurbished hardware has been thoroughly tested, this hardware comes with 1 year of limited Apple-warranty and the option to buy additional AppleCare.

Enjoy !

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fixed : iPad randomly activates auto-sleep

Question :

I have an iPad running iOS6 and for protection I have a sleeve with a cover. To extend battery-life I’ve activated the magnet-triggered ‘auto-sleep’. This used to work great, but now, for some reason, the iPad turns into auto-sleep mode while I’m in the middle of using it…

so, suddenly I hear ‘CLICK’ and then the screen is black…

…what can i do ?

Answer :

This turns out to be a software-bug (probably only in iOS6).

There are 3 ways of coping with this bug :

1- upgrade to iOS7 (the easiest option)

2- shut-off ‘auto-sleep-on-cover-close’ (effective, but also killing the entire enjoyment of the feature…) ; to do so : in the “Settings”-app, go to “General”, then in the chapter that includes Auto-Lock, Passcode Lock and Restrictions, switch the slider at “Lock/Unlock”

3- to a completely fresh install of iOS6 on your iPad (complicated, and unnecessary if you are ever going to upgrade to iOS7) ; to do so you should first backup your iPad (make sure to make an extra copy of all documents and photo’s to a Mac/PC, iCloud or DropBox) and then erase and re-install your iPad. Normally the procedure would be like this :

– connect your iPad to your Mac/PC using a USB-cable and start-up iTunes

– in iTunes, click the button with the name of your iPad on it

– in the window that opens, make sure the “Summary”-tab/page is selected, and in the “Backups” chapter, choose “This computer” and click the “Back Up Now”-button

– when the backup is complete, look at that same window/page, and click on the “Check for Update”-button

– when that check is complete, click on the “Restore iPad”-button and follow the on-screen instructions

– when done, first set up your iPad as a new one

– then, when the setup is complete, (re-)connect your iPad to your Mac/PC and in the “Backups”-chapter, click on the “Restore Backup”-button and follow the on-screen instructions

…now, your problem/bug should be resolved.

Enjoy !

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