fixed : Logitech Craft keyboard not recognized during macOS 10.14 Mojave startup

Question :

I have bought this great Logitech Craft keyboard and it works perfectly. I love it. With it’s backlit keys, it’s programmable crown-dial, it’s USB-C charging, it’s multiple device-switching and it’s very responsive keyboard keys, it’s a joy to work with and a very interesting alternative for Apple’s own Extended Magic Keyboard at roughly the same price point if you shop around.

The only problem is : when I start up (or restart) my Mac, the keyboard isn’t recognized so I can’t type my password to unlock my Mac…

When using the Carft keyboard with my MacBook Pro that isn’t a huge problem, since I can just open the MacBook Pro and use the built-in keyboard to bypass this, but with my new Mac mini… I’m stuck…

The only option I could come up with is to keep an old USB-keyboard connected to my Mac mini and just use it for loggin in only… but that’s not a very tempting solution…

Isn’t there any alternative solution ?

 

Answer :

Yes, there is… there are actually 3 alternative solutions (option 3 is the most versatile in my opinion) :

  1. use your Apple Watch to login on macOS Mojave (of course, this won’t work if you don’t wear an Apple Watch…)
  2. use the on-screen keyboard during login (the so called Accessibility Keyboard that you can use when only your mouse or touchpad is recognized)
  3. use Logitech’s Unifying Receiver (the 2.4GHz RF-connection USB-plug that came with your Craft keyboard)

1. To enable your Apple Watch to unlock macOS Mojave, do this :

  • go to Settings.app
  • click on “Security & Privacy”
  • in the window that opens, click on the “General”-tab
  • put a check mark at  “Allow your Apple Watch to unlock your Mac”
  • then use the “<“-button to go back to the main Settings screen
  • then exit Settings.app (by clicking on the red dot top left)
  • now, you’ll only need to make sure you wear your Apple Watch and have it unlocked before you try to login on your Mac… (this seems trivial, but turns out to be complicated from time to time…)

2. To enable the on-screen keyboard during login, do this :

  • go to Settings.app
  • click on “Users & Groups”
  • in the window that opens, click on “Login Options”
  • then, click on the “Accessibility Options”-button
  • in the window that opens, put a check mark at “Accessibility Keyboard” and click the “Apply”-button
  • then use the “<“-button to go back to the main Settings screen
  • then exit Settings.app (by clicking on the red dot top left)

3. To setup the connection with your Craft keyboard using the “Unifying Adapter”, do this :

  • find the Unifying Receiver (the USB-plug) that came with your Craft keyboard… it might still be in the original box… if you can’t find it, you can get a new one here or at Logitech (Logitech charges $15 or €13 plus shipping for it)
  • plug the Unifying Receiver in one of the USB-ports on your Mac (or in a USB-port of a USB-hub that is connected to your Mac)
  • go to Settings.app
  • click on “Bluetooth”
  • in the “Devices”-list click on the Craft keyboard, the non the X-marked dot that appears on the right side of it (to un-pair the Craft keyboard from your Mac)
  • then go to https://support.logitech.com/en_us/downloads and download the latest version of the Logitech Options software
  • install the Logitech Options software on your Mac
  • then, go to Logitech Options.app and follow the directions to pair your Craft keyboard to your Unifying Receiver
  • note that in macOS 10.14 Mojave you will need to also allow Logitech Options.app in the Privacy settings, to do so do this :
    • go to Settings.app
    • click on “Security & Privacy”
    • in the window that opens, click on the “Privacy”-tab
    • then, click on “Accessibility” in the list on the left
    • then, put a check mark at “Logitech Options Deamon” on the right
    • then use the “<“-button to go back to the main Settings screen
    • then exit Settings.app (by clicking on the red dot top left)

That’s it !

enjoy 😉

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test : Albert Heijn (a.k.a. iClever) Apple-imitation bluetooth keyboard

The official Apple Bluetooth keyboard looks really cool and works smoothly, but it’s expensive… a little too expensive for most purposes people say…

Of course there have been lots of alternative wireless keyboards available, but none really got the looks of a genuine Apple one (for some that is a must). That’s probably the reason why some unknown asian company has made an un-branded ‘white label’ all-plastic knock-off imitation which – at first glance – looks nearly identical to the aluminum Apple bluetooth keyboard. This imitation keyboard is available under a wide variety of brands, like the iClever-brand in most of the world, but for instance also under the dutch supermarket Albert Heijn’s own private label.

The iClever wireless keyboard can be purchased from Amazon.com, Amazon.co.uk when you want a regular QWERTY-layout, and from Amazon.de if you want a german QWERTZ-layout.

Anyway, the main question is : is it any good ?

Simple answer : Yes, but…

Let me clarify : Yes, it’s a really nice keyboard to have and to use, with an interesting price tag below € 25 (sometimes even in the € 15 region). But it comes with a few flaws, so to quickly round up the verdict :

It’s an ideal low-budget wireless secondary keyboard for use with any Apple device that has a primary keyboard built-in.

To be more specific :

it’s a great low-budget wireless keyboard for use with an AppleTV

it’s a very nice low-budget wireless keyboard for use with an iPad or iPhone (but there might be quite a few handier options, like a iPad-cover with built-in keyboard)

it’s a good low-budget secondary keyboard for use with a MacBook (Air/Pro), for instance when your MacBook is closed and connected to a bigger screen

it’s a handy, but slightly tricky keyboard for use with a Mac mini, iMac or Mac Pro (for these Macs I would advice to keep an regular USB-keyboard at hand for emergencies)

Why ?

NOTE (*) : the top-left key (the one with the open square) on this keyboard is the [HOME] key

– it doesn’t have an Escape (ESC) key, so when any program on your Mac hangs, you will not be able to Force Quit the application with this keyboard…

UPDATE (*) : to [ESC], use this key-combo : [FN] + [HOME]

so, to Force Quit, use this key-combo : [CMD] + [ALT] + [FN] + [HOME]

– it doesn’t have an Eject key for the DVD/CD-drive, so when this is your only keyboard, you will not be able to get any CD or DVD out of your Mac easily… you will need to do the annoying drag-to-the-trash move using your mouse each and every time…

UPDATE (*) : to Eject, use this key (not a key-combo) : [F5]

– it doesn’t have any option to set the (energy saving) auto-disconnect function to a longer interval… which means that when your Mac also goes into (energy saving) sleep mode, the  keyboard has a lot of problems waking your Mac… (e.g. you will need to press any button for a prolonged time, but doing so also makes your Mac see that as input for any application that was still open… you might mess up your open Word-document with an enormous line of spaces in doing so…)

UPDATE (*) : to Wake From Sleep, use this key (not a key combo) : [HOME]

– the keyboard is often recognized too late when starting up your Mac, so you can’t use it to type your password during login, so you can’t start using your Mac… this is possibly only a problem for older Macs and/or older versions of MacOSX, but still…

I have tested this keyboard with Apple devices only, so I can’t tell about the compatibility with other devices, but I would think it will be similar : good to great for use with smartphones and tablets running Android and Windows Mobile, but rather troublesome for use with a Windows-PC…

😉

(*) special thanks to Arjan de Boer for these not-so-obvious, but very useful key-combos