Question :

Today the output-sound of my new iPhone 6s turned into complete noise. No matter which app I use, be it YouTube, iTunes Music or online TV, all sound is reduced to an alternating beep-sound. I can turn the volume down (or up), but it doesn’t go away, no matter what I try…

What can I do ?

Answer :

Regardless of the exact cause of the error you run into… your best option when encountering weird behavior of your iOS-device (iPhone/iPad) is to do a reset.

For your audio-problem this is tested and proven to work also.

For the iPhone 6s the reset-procedure is a little different from the one used on previous iPhones (*) :

• make sure you have the PIN-code of your SIM-card at hand
• press and hold the POWER-button until the screen goes fuzzy and the ‘slide to power off’-slider appears
• then release the POWER-button and slide the slider to the right to turn the iPhone off
• wait for the screen to go black
• then press and hold the POWER-button until the Apple logo (re)appears
• then release the POWER-button and wait for the screen to go back to normal
• and when asked, enter the PIN-code to unlock your SIM-card

…that’s it

😉

On previous iPhones the reset-procedure is :

• make sure you have the PIN-code of your SIM-card at hand
• press and hold the MENU- and POWER-buttons of your iPhone/iPad simultaneously until the entire screen turns black and the Apple logo reappears
• then release both buttons and wait for the screen to go back to normal
• and when asked, enter the PIN-code to unlock your SIM-card

…that’s it

enjoy !