fixed : iOS Mail.app “Fetch New Data” settings page completely greyed out

Posted on 24-05-2023 by MacManus.nl

Question :

I have troubles with my eMail on my iPhone, so I started to look for solutions in the iOS Settings.app ; I don’t know if this is relevant for the solution to my mail-problem, but I found that when I try to adjust the settings for Fetch New Data (in the Settings.app > Mail > Accounts > scroll down to bottom) is turned OFF, and when I click on it the entire Fetch New Data settings page is greyed out, so I can’t switch it back ON and have my mail checked automatically…

What is wrong ? How can I fix this ?

Answer :

Relax, there’s nothing wrong… it’s just strange that iOS isn’t telling you why the entire page is greyed out and how you can fix this…
The thing is : your iPhone is in Low Power Mode (a.k.a. Battery Saving Mode)… (if you look closely, you will see that the battery indicator top right is yellow in stead of white or green)
To fix this, do this :

swipe down from the battery indicator top right
in the window that opens, scroll down to the white tile with the battery (in yellow) and click on it
now the tile wil turn dark and the battery will turn white
if there is no battery-tile, then go to Settings.app > Battery and switch the slider at Low Power Mode to ON
to check, go to Settings.app > Mail > Accounts > Fetch New Data and you will see that you can now set everything as you like

That’s it !
enjoy 😉

fixed : “Convert to APFS” option greyed out in Disk Utility (in Catalina Patcher)

Posted on 08-04-2020 by MacManus.nl

Question :

I am trying to install macOS 10.15 Catalina on an unsupported MacBook Pro that I have lying around. I downloaded the Catalina Patcher from dodsude1.com and watched the instruction video. I am following the instruction video to the letter and everything seemed to work okay so far, but now I have to reformat my internal HD to APFS, using Disk Utility, I can’t do so because the “Convert to APFS” is greyed out…

What am I doing wrong ?

Answer :

Nothing maybe… is your MacBook (Pro/Air) already running macOS 10.13 High_Sierra ?

If your Mac is running macOS 10.13 High_Sierra, your disk format may already be APFS !

To check, in Disk Utility, select your internal disk in the list on the left and if in the middle, under the disk’s name, it says “APFS Volume • APFS”, your disk is already formatted as APFS… so in that case you can skip the ‘APFS formatting’ step and proceed with the next step of the instruction video…

If it doesn’t say “APFS Volume • APFS”, try the options lined out here :

https://iboysoft.com/mac-data-recovery/convert-to-apfs-option-not-available-or-greyed-out.html

That’s it !

enjoy 😉

fixed : NVIDIA GeForce NOW completely broken in macOS 10.15 Catalina

Posted on 02-11-2019 by MacManus.nl

Question :

I’ve just upgraded to macOS 10.15 Catalina on my MacBook Pro, but now the NVIDIA GeForce NOW app is broken so I can no longer play Fortnite in a decent way…

The NVIDIA GeForce NOW app seemed to have disappeared completely from my Mac, but I found it is still in the Applications folder, but the icon is now a greyed-out NO ENTRY sign… so nothing happens when I click on it…

What can I do ?

Answer :

For some unknown reason, some upgrades to macOS 10.15 Catalina break the NVIDIA GeForce Now app…

Luckily, the solution is simple : download the latest version of NVIDIA GeForce NOW here and install it… choose Replace Old Version during install and then just restart the app…

It’s simple as that…

enjoy 😉

fixed : account info greyed out in iOS 12

Posted on 06-01-2019 by MacManus.nl

Question :

I have just upgraded my child’s iPhone from iOS 11 to iOS 12, but I can’t access his/her iCloud settings, since his/her account name is greyed out in Settings.app and nothing happens when I click on it…

How can I solve this ?

Answer :

The problem is that you have had Restrictions-setting active on iOS 11, and it is still active on iOS 12…

However : the Restrictions-setting is no longer in the “General”-chapter of Settings.app, starting in iOS 12, the Restrictions-setting is in the “Screen Time”-chapter (the purple hourglass icon just above the grey sprocket/gear-wheel icon of the “General”-chapter) and the setting is now called “Content & Privacy Restrictions”

So, do this :

open the Settings.app
in the window that opens, click on “Screen Time” (the chapter just above “General”)
in the next window, click on “Content & Privacy Restrictions”
when asked, type the Restrictions-password-code (4 digits) you previously used on iOS 11
then scroll down to “ALLOW CHANGES:” and “Account Changes” and adjust the setting to allow changes
now, the account-info in Settings will no longer be greyed out and you can also login on additional iCloud services like Messages (a.k.a. iMessage)

that’s it !

enjoy 😉

fixed : photo delete-button greyed out on iPad

Posted on 03-09-2014 by MacManus.nl

Question :

On my iPad, I want to free up some memory space by deleting some old photos, but when I go into the Photos-app, and select the photos I want to delete, the Delete-button is greyed out. At first I thought it might have something to do with restrictions I had set on my iPad, but I couldn’t find any restriction option regarding the deleting of of photos.

When I investigated a little further, it turns out that the Delete-button is available for my newest photos, but not for the older photos… that’s where things get confusing…

How can I make the Delete-option available for all photos ?

Answer :

The exact cause of your problem is not known, but the solution turns out to have something to do with photos that are supposed to be kept in-sync with your Mac (or PC).

The solution is the following :

– connect your iPad (or iPhone) to your Mac (or Windows-PC) using the USB-cable

[note : the computer you connect to should be the one that you have set as the primary computer to connect to when you originally set up your iPad/iPhone from iTunes on MacOSX or Windows]

– on your Mac or PC, open iTunes and go to the iPad/iPhone’s settings and click on the “Photos” tab

– if you’re on a Mac, make sure that there is NO checkmark at “sync to folder” or “sync to iPhoto”

– if you’re on a Windows-PC, make sure there is NO checkmark at “sync to folder”

– wait for the iTunes syncing proces to finish, then disconnect your iPad/iPhone

– when you open the Photos-app on your iPad/iPhone now, you will see that all photos now have the Delete-button available

That’s it !

Good Luck !

Enjoy !

😉

fixed : people can’t iMessage me on my phone no.

Posted on 14-01-2014 by MacManus.nl

Question :

Recently, people have started complaining that they can no longer send me iMessages. They get a message that their iMessages have to be re-sent as regular SMS… and when they get iMessages from me, they appear to be sent from my iCloud-account…

…I tried to find anything to adjust on my iPhone, but in the iMessage settings, both my phone no. and my iCloud-account are listed, but… only the iCloud-account is in black and has a checkmark in front of it, the phone no. has been greyed out and doesn’t have a checkmark… and I can’t seem to activate the phone no. as I can’t find a way to get a checkmark in front…

Note : I’m not sure when I first encountered this problem, it could have started after upgrading to iOS 7, or due to having to temporarily switch phone carriers when I went abroad.

Is there any way to fix this ?

Answer :

Yes.

There is a relatively simple fix for this :

1- on your iPhone, go to “Settings”, then to “Messages”, and then switch off “iMessage”

2- then, back in “Settings”, go to “FaceTime”, and switch off “FaceTime” also

3- then shut off your iPhone by pressing the (physical) ON/OFF-button top-right on your iPhone

4- then switch your iPhone back on, go to “Settings”, then to “Messages”, switch “iMessage” back on, and wait for the “Send & Receive” to display “x Addresses”

5- then click on “x Addresses”, and you will see a list of the “YOU CAN BE REACHED BY IMESSAGE AT” starting with your phone no. with a checkmark in front of it – if it’s greyed out, that’s no problem… if there’s no checkmark, wait a few moments for it to appear… if it doesn’t, then redo the entire OFF&ON-switching process of both iMessage and FaceTime

6- then go back to “Settings”, then to “FaceTime”, switch “FaceTime” back on, and wait for the list of “YOU CAN BE REACHED BY FACETIME AT”-list to display, again starting with your phone no. with a checkmark in front of it

…again : if it’s greyed out, that’s no problem… if there’s no checkmark, wait a little… and if there’s still no checkmark after that… redo the entire OFF&ON-switching process of both iMessage and FaceTime

7- if you still don’t get the checkmarks to appear after a second attempt, redo the entire OFF&ON-switching of both iMessage and FaceTime again, but this time, make sure you switch off iMessage first and instead of just simply shutting down your iPhone, do a restart by pressing both physical buttons on the iPhone simultaneously (both the Menu-button below-screen and the ON/OFF-button top-right on the housing), and then wait for the white Apple logo to re-appear…

That should be it !

Enjoy !

fixed : can’t accept iCloud terms & conditions since iOS 7 upgrade

Posted on 03-10-2013 by MacManus.nl

Question :

I just upgraded to iOS 7 and now my iPhone keeps telling me that I have to accept the Terms & Conditions to be able to (re)connect to my iCloud account…

…but how can I do that when the iCloud setting on my iPhone keeps on being greyed out, so nothing happens when I click on it ?

Note : I can access iCloud from my Mac running OSX 10.8 Mountain Lion and though my browser without a problem, but I don’t see any option to (re)accept the new iCloud Terms & Conditions from there either…

What can I do ?

Answer :

This is a strange bug that sometimes appears during the iOS 7 upgrade…

The solutions is rather simple, but not really obvious… :

on your iPhone (in iOS 7), open the “Find My Friends”-app and login using your Apple ID (= your iCloud ID) ; during the login you will be asked to accept the new iCloud Terms & Conditions, and if you do just that, iCloud-services will be ‘auto-magically’ be restored allover iOS 7…

For those of you who need a little more guidance on how to do this :

1- on your iPhone, open the Settings app, and go to “General”, then click on the triangular arrow behind “Restrictions On” and type your Restrictions-password (if you have “Restrictions Off” you can skip the next step)

2- in the Restrictions settings, scroll down to “ALLOW CHANGES:” and make sure that “Accounts” is set to changes being allowed

3- then press the Home-button (the button below the screen on the front) once to exit the Settings app and go back to the main screen

4- then put your finger on the middle of the screen (inbetween the icons) and swipe down, so the Search field and keyboard will appear

5- in the Search field, type “Find Friends”, and click on the app icon to open it when it appears in the search result list

6- on the Find My Friends app, type your Apple ID and your password and click on Sign In

7- now you will first get the new iCloud Terms & Conditions, accept those

8- when done, click on the Home-button again (once), and return to the Settings app to switch the Accounts preference inside Restrictions back to ‘changes not allowed’

…that’s it !

Enjoy 😉

MacManus.nl

helping hundreds of happy Applers each day

Tag Archives: greyed out

fixed : iOS Mail.app “Fetch New Data” settings page completely greyed out

fixed : “Convert to APFS” option greyed out in Disk Utility (in Catalina Patcher)

fixed : NVIDIA GeForce NOW completely broken in macOS 10.15 Catalina

fixed : account info greyed out in iOS 12

fixed : photo delete-button greyed out on iPad

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