fixed : account info greyed out in iOS 12

Question :

I have just upgraded my child’s iPhone from iOS 11 to iOS 12, but I can’t access his/her iCloud settings, since his/her account name is greyed out in Settings.app and nothing happens when I click on it…

How can I solve this ?

 

Answer :

The problem is that you have had Restrictions-setting active on iOS 11, and it is still active on iOS 12…

However : the Restrictions-setting is no longer in the “General”-chapter of Settings.app, starting in iOS 12, the Restrictions-setting is in the “Screen Time”-chapter (the purple hourglass icon just above the grey sprocket/gear-wheel icon of the “General”-chapter) and the setting is now called “Content & Privacy Restrictions”

So, do this :

  • open the Settings.app
  • in the window that opens, click on “Screen Time” (the chapter just above “General”)
  • in the next window, click on “Content & Privacy Restrictions”
  • when asked, type the Restrictions-password-code (4 digits) you previously used on iOS 11
  • then scroll down to “ALLOW CHANGES:” and “Account Changes” and adjust the setting to allow changes
  • now, the account-info in Settings will no longer be greyed out and you can also login on additional iCloud services like Messages (a.k.a. iMessage)

that’s it !

enjoy 😉

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fixed : can’t find Restrictions setting in iOS 12

Question :

I’ve just upgraded my child’s iPhone from iOS11 to iOS12, which went without any problems. Or so it seemed…

In iOS11 I had set some Restrictions on my child’s iPhone because (s)he is underaged. I used to be able to find the Restrictions setting in Settings.app under General… but now, in iOS12, it’s no longer there…

Where has the Restrictions setting gone ?

 

Answer :

In iOS12, the Restrictions setting can be found in Settings.app under Screen Time. It’s now called “Content & Privacy Restrictions” instead of just “Restrictions”, but your options for setting restrictions are still generally the same.

You even have more options now. You can also set the amount of time your child will be able to use any specific app or service now.

enjoy 😉