fixed : reset password on QD520 IP-camera without a Windows-PC [Mac-only]

Question :

A friend donated a QD520 IP-securitycam to me. It looks great and from what I’m reading, I should be able to get it working with Mac-software, but I when I try to access the device in Safari, it asks for a password (that my friend couldn’t remember), so I can’t login…

There’s no reset button on the QD520, so I will need to reset the password with special software, but it turns out that that software is Windows-only, and I only have Macs…

What can I do ?

 

Answer :

You are completely right about the Windows-only software… but I managed to port the reset tool to Mac using WineBottler, and using that, you can reset the QD520 and it’s password back to factory settings.

After the reset, the QD520 will be back to these factory settings :

login = admin

password =               [ BLANK / NOTHING / EMPTY ]

IP (static) = 192.168.1.10

interface language = (simplified) Chinese     [ yep, that’s a very uncomfy downside of resetting… unfortunately ]

 

Here’s how to reset the QD520 :

  • connect the QD520 to your network
  • use the free LANScan.app (or something similar) to find the QD520’s current IP address [ the LANScan app can be downloaded for FREE from the Mac App Store ]
  • download Winebottler here, and use it to run the Windows-only version of the PasswordResetTool you can get here or in this Xmeye Camera Software bundle (or use Winebottler to create a Mac-compatible version of the QD520passwordresettool)
  • as the original Windows-version PasswordResetTool needs a Telnet connection to communicate with the QD520 IP-cam, you now have to enable Telnet (or Netcat to be more precise) to it’s IP address on your Mac as follows :
    • on your Mac, go to Applications –> Utilities –> Terminal.app
    • double-click on the icon to run Terminal.app
    • there you will see your username-with-a-dollar-sign-attached-to-it ; immediately after that, typ this :
    • nc xxx.xxx.xxx.xxx 23
    • so : N C space QD520-IP-address space 2 3 (in which 23 is the Telnet port number)
    • now you will see an ‘answer’ in the Terminal.app :
      • ????????LocalHost login:
  • when you see that text appear, doubleclick on the QD520passwordresettool to run it
  • when it’s open, at “Device IP”, fill in the QD520-IP-number, and click the “Reset” button
  • when you get the feedback message “Reset OK, Waiting for reboot your device, please!”, click the “OK” button
  • that’s it !
  • don’t forget to quit both the QD520passwordresettool and the Terminal.app

enjoy 😉

NOTE #1 : as mentioned before, the QD520’s IP address will now be 192.168.1.10 and the interface will be in Chinese unfortunately, however, you will be able login now ! ( using login = admin / password = [empty] )

NOTE #2 : unfortunately, there is no Mac-friendly solution to change the QD520’s settings like IP-address and Password just yet… for that, you will still need to use Internet Explorer for Windows with ActiveX and JAVA Runtime installed… [ we are working on a solution for that, but as ActiveX is not supported on Intel-Macs, that’s an extremely hard nut to crack and might even be too complicated… ]

Advertisements

fixed : SPL-C ERROR page printed by Samsung printer

Question :

when I tried to print to my Samsung printer via my Home-network today, the spooling process was very slow, then hung, and then a printed page rolled out of the printer with this text only :

SPL-C ERROR – Disconnected from Host. Please check the connection and try again.

POSITION : 0x3dc5 (252981)

SYSTEM : src_5.59/os_hook

LINE : 1978

VERSION : SPL-C 5.59 05-04-2012

So I restarted the printer, made sure there wasn’t any paper stuck, and tried again. This time I the spooling process was very slow again, hung again, and a similar page rolled out of the printer with this text :

SPL-C ERROR – Disconnected from Host. Please check the connection and try again.

POSITION : 0x15ea5 (89765)

SYSTEM : src_5.59/os_hook

LINE : 1978

VERSION : SPL-C 5.59 05-04-2012

So despite the difference in ‘position’, the problem remained.

What can I do to solve this ?

 

Answer :

This seems to be a weird bug popping up on some Samsung printers connected to Macs once in a while. To solve this problem, do this :

  • quit any printing jobs that are active
  • shut down the printer (take the power cable out)
  • on your Mac, go to System Settings > Printers & Scanners
  • there, delete the problematic printer (by selecting it in the list and clicking the minus-button)
  • then, restart your Mac
  • switch the printer back on (reconnect the power cable)
  • login on your Mac
  • go to System Settings > Printers & Scanners
  • add the printer to the list again (by clicking on the plus-button, and selecting it from the printers found)
  • then close the System Preferences and try printing your document again

That’s it !

enjoy 😉

fixed : download-version of Passpartout game for macOS without Steam

Question :

My children have seen all the raving YouTube-reviews about the painting game Passpartout The Starving Artist by Flamebait Games. Now they want to play the game themselves on their Mac. The regular version in on the Steam-platform, but that doesn’t work flawlessly on Macs with Parental Controls.

Is there a way to play a downloadable version of Passpartout The Starving Artist on their Macs ?

 

Answer :

Yes, there is an official downloadable version of the Passpartout The Starving Artist game for sale on the Flamebait website :

https://flamebait.itch.io/passpartout-the-starving-artist

If you buy the game there, you will be able to download the game for Mac, Linux and Windows, either in 32bit or 64bit version. For all Macs running MacOSX 10.7 Lion or newer (including macOS 10.13 High_Sierra), you should download the 64bit version. The 32bit version is only for ‘obsolete’ (according to Apple) iMacs, MacBooks and Mac minis with Intel Core Solo and Intel Core Duo processors (so ‘first-generation’ Intel-Macs that are  over 10 years old and run MacOSX 10.6 Snow Leopard).

fixed : where are my Office 365 AutoRecovery files ?

Question :

I accidentally messed up the Office documents (Word/PowerPoint/Excel) I was working on, and I didn’t save it before, so I wanted to get the auto-saved version from the AutoRecovery-folder as I’ve done in the old days of Office 2008 and 2004.

But now I am using Office 365, and I can’t find the AutoRecovery folder anywhere… where is it ?

 

Answer :

You might have guessed : nowadays, the AutoRecovery-folder is located in an entirely different location on your Mac.

If you are running Office 2011 for Mac (whether as part of Office 365 or not) the correct path to the AutoRecovery-folder is this :

~/Users/username/Library/Application Support/Microsoft/Office/Office 2011 AutoRecovery

And if you are running Office 2016 for Mac (whether or not as part of Office 365) the correct path to the Word 15‘s AutoRecovery-folder(s) is :

~/Users/username/Library/Containers/com.microsoft.Word/Data/Library/Preferences/AutoRecovery/

for PowerPoint 15 the correct path is :

~/Users/username/Library/Containers/com.microsoft.PowerPoint/Data/Library/Preferences/AutoRecovery/

and for Excel 15 the correct path is :

~/Users/username/Library/Containers/com.microsoft.Excel/Data/Library/Preferences/AutoRecovery/

BEWARE : it’s not straight-forward to get to this folder in recent/current versions of OSX and macOS, as the user’s Library-folder is a hidden folder. So if you want to access it, the easiest way to do so is :

– in the Finder, click on “Go” in the top menu bar

– when the pulldown menu appears, press the ALT-key on your keyboard (a.k.a. OPTION-key) and an extra option named “Library” will appear in the pulldown menu

– while holding the ALT-key, click on “Library” and your personal (hidden) Library-folder will open in the Finder

– there you can navigate further using the paths listed above to find the AutoRecovery-folder you’re looking for

That’s it.

Enjoy !

😉

NOTE # 1 :

It is advisory to also switch on the “file overwrite protection” (or “double backup”) option as it stores the previous version of the file you are working on. In Word, you turn this feature on from Word –> Preferences –> Save and then mark the “Always create a backup copy” check box. This way, whenever you click “Save”, a backup version is made of the previous/stored version before it overwrites the stored version of the file… so with it turned on, you at least have one prior version of your file.

NOTE #2 :

If you do not see the autosave file you were expecting to find in the AutoRecovery-folder, you might need a ‘show hidden files’-app to find it. Especially Excel-autosave-files tend to be hidden.

There are various ‘show hidden files’-apps :

The FREE one in the Mac App Store is Show Hidden Files: best finder but you could also use another FREE app like Hidden Files Toggle (by ZandorSmith.nl) or Funter (by Nektony.com) or HideSwitch (by CreativeCag.com)

Just beware! that you can mess up OSX or macOS entirely is you accidentally delete or alter files that are hidden in regular use !

[ a big Thank You to thekurrgan for discovering this and posting this find here ]

NOTE #3 :

it turns out that there’s a bug in Excel 2011 for Mac : even though the Autosave does save  a file with an .xlsx file extension, it’s not a true .xlsx file ! trying to open it will lead to an “Microsoft cannot open this file”-error. The solution is to change the file extension to either .xlsb (Excel binary format) or .xlb (older Excel backup format), to enable Excel to recognize the file and enable it to open.

[ a big Thank You to Paul Preston for noticing this problem and for Bryan P for posting the solution on Superuser.com and to Rich Michaels for posting his updated solution on answers.microsoft.com ]

Donate Button (MacManusNL)

fixed : how to stop Safari’s autocorrect when I typ my eMail-address ?

Question :

Recently I have encountered some extremely frustrating behavior of Safari :

whenever I need to typ my eMail-address in any online form, Safari screws up my eMail-address even though I’m 100% sure I’ve typed correctly !

I’ve figured out that this is because the automatic spelling corrector in Safari doesn’t recognize my name when I typ it without any capitals, and then thinks I’ve made a typo (even before I have typed the @ in my eMail-address) and then instantly autocorrects it to some similar word from the dictionary…

How can I stop Safari from such idiotic and frustrating behavior ?

 

Answer :

The spelling corrector in Safari isn’t a separate spelling corrector, but it’s OSX’s system-wide spelling corrector. So the simplest option is to either shut off OSX’s built-in spelling corrector alltogether, or to learn it to recognize your eMail-address.

Here’s how to do that :

– go to the Apple-icon top-left in the main menu bar

– in the pulldown menu that appears, click on “System Preferences”

– in the “System Preferences”-window that opens, click on “Keyboard” [in OSX 10.11 El_Capitan and OSX 10.10 Yosemite] or “Language & Text” [in OSX 10.8 Mountain Lion and MacOSX 10.6 Snow Leopard] (for other versions of OSX and MacOSX, you might need to click on one of the other icons)

– in the “Keyboard”-window (or “Language & Text”-window) that opens, click on the “Text”-tab

– then click on the “+”-button below the “Replace/With”-table

– then, at “Replace” typ the part of your eMail-address that is on the left of the @-sign (normally, that would be your name without capitals, sometimes with a dot or an underscore between your first and your last name), and at “With” typ exactly the same (so, the left part of your eMail-address)

Note : to shut of OSX’s automatic spelling corrector entirely, you could remove the checkmark in front of “Correct spelling automatically”, but I would suggest the method mentioned above as the better option

…that’s it !

enjoy 😉

Donate Button (MacManusNL)