fixed : SPL-C ERROR page printed by Samsung printer

Question :

when I tried to print to my Samsung printer via my Home-network today, the spooling process was very slow, then hung, and then a printed page rolled out of the printer with this text only :

SPL-C ERROR – Disconnected from Host. Please check the connection and try again.

POSITION : 0x3dc5 (252981)

SYSTEM : src_5.59/os_hook

LINE : 1978

VERSION : SPL-C 5.59 05-04-2012

So I restarted the printer, made sure there wasn’t any paper stuck, and tried again. This time I the spooling process was very slow again, hung again, and a similar page rolled out of the printer with this text :

SPL-C ERROR – Disconnected from Host. Please check the connection and try again.

POSITION : 0x15ea5 (89765)

SYSTEM : src_5.59/os_hook

LINE : 1978

VERSION : SPL-C 5.59 05-04-2012

So despite the difference in ‘position’, the problem remained.

What can I do to solve this ?

 

Answer :

This seems to be a weird bug popping up on some Samsung printers connected to Macs once in a while. To solve this problem, do this :

  • quit any printing jobs that are active
  • shut down the printer (take the power cable out)
  • on your Mac, go to System Settings > Printers & Scanners
  • there, delete the problematic printer (by selecting it in the list and clicking the minus-button)
  • then, restart your Mac
  • switch the printer back on (reconnect the power cable)
  • login on your Mac
  • go to System Settings > Printers & Scanners
  • add the printer to the list again (by clicking on the plus-button, and selecting it from the printers found)
  • then close the System Preferences and try printing your document again

That’s it !

enjoy ūüėČ

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fixed : download-version of Passpartout game for macOS without Steam

Question :

My children have seen all the raving YouTube-reviews about the painting game Passpartout The Starving Artist by Flamebait Games. Now they want to play the game themselves on their Mac. The regular version in on the Steam-platform, but that doesn’t work flawlessly on Macs with Parental Controls.

Is there a way to play a downloadable version of Passpartout The Starving Artist on their Macs ?

 

Answer :

Yes, there is an official downloadable version of the Passpartout The Starving Artist game for sale on the Flamebait website :

https://flamebait.itch.io/passpartout-the-starving-artist

If you buy the game there, you will be able to download the game for Mac, Linux and Windows, either in 32bit or 64bit version. For all Macs running MacOSX 10.7 Lion or newer (including macOS 10.13 High_Sierra), you should download the 64bit version. The 32bit version is only for ‘obsolete’ (according to Apple) iMacs, MacBooks and Mac minis with Intel Core Solo and Intel Core Duo processors (so ‘first-generation’ Intel-Macs that are ¬†over 10 years old and run MacOSX 10.6 Snow Leopard).

fixed : where are my Office 365 AutoRecovery files ?

Question :

I accidentally messed up the Office¬†documents (Word/PowerPoint/Excel) I was working on, and I didn’t save it before, so I wanted to get the auto-saved version from the AutoRecovery-folder as I’ve done in the old days of¬†Office 2008 and 2004.

But now I am using Office 365, and I can’t find the AutoRecovery folder anywhere… where is it ?

 

Answer :

You might have guessed : nowadays, the AutoRecovery-folder is located in an entirely different location on your Mac.

If you are running Office 2011 for Mac (whether as part of Office 365 or not) the correct path to the AutoRecovery-folder is this :

~/Users/username/Library/Application Support/Microsoft/Office/Office 2011 AutoRecovery

And if you are running Office 2016 for Mac (whether or not as part of Office 365) the correct path to the Word 15‘s AutoRecovery-folder(s) is :

~/Users/username/Library/Containers/com.microsoft.Word/Data/Library/Preferences/AutoRecovery/

for PowerPoint 15 the correct path is :

~/Users/username/Library/Containers/com.microsoft.PowerPoint/Data/Library/Preferences/AutoRecovery/

and for Excel 15 the correct path is :

~/Users/username/Library/Containers/com.microsoft.Excel/Data/Library/Preferences/AutoRecovery/

BEWARE¬†: it’s not straight-forward to get to this folder¬†in recent/current¬†versions of OSX and¬†macOS, as the user’s Library-folder is a hidden folder. So if you want to access it, the easiest way to do so is :

– in the Finder, click on “Go” in the top menu bar

– when the pulldown menu appears, press the ALT-key on your keyboard (a.k.a. OPTION-key) and an extra option named “Library” will appear in the pulldown menu

– while holding the ALT-key, click on “Library” and your personal (hidden) Library-folder will open in the Finder

– there you¬†can navigate further using the paths listed above to find the AutoRecovery-folder you’re looking for

That’s it.

Enjoy !

ūüėČ

NOTE # 1 :

It is advisory to also switch on the “file overwrite protection” (or “double backup”) option as it stores the previous version of the file you are working on. In Word, you turn this feature on from Word –> Preferences –> Save and then mark the “Always create a backup copy” check box. This way, whenever you click “Save”, a backup version is made of the previous/stored version before it overwrites the stored version of the file… so with it turned on, you at least have one prior version of your file.

NOTE #2 :

If you do not see the autosave file you were expecting to find in the AutoRecovery-folder, you might need a ‘show hidden files’-app to find it. Especially Excel-autosave-files tend to be hidden.

There are various ‘show hidden files’-apps :

The FREE one in the Mac App Store is Show Hidden Files: best finder but you could also use another FREE app like Hidden Files Toggle (by ZandorSmith.nl) or Funter (by Nektony.com) or HideSwitch (by CreativeCag.com)

Just beware! that you can mess up OSX or macOS entirely is you accidentally delete or alter files that are hidden in regular use !

[ a big Thank You to thekurrgan for discovering this and posting this find here ]

NOTE #3 :

it turns out that there’s a bug in Excel 2011 for Mac : even though the Autosave does save ¬†a file with an .xlsx file extension, it’s not a true .xlsx file ! trying to open it will lead to an “Microsoft cannot open this file”-error. The solution is to change the file extension to either .xlsb (Excel binary format) or .xlb (older Excel backup format), to enable Excel to recognize the file and enable it to open.

[ a big Thank You to Paul Preston for noticing this problem and for Bryan P for posting the solution on Superuser.com and to Rich Michaels for posting his updated solution on answers.microsoft.com ]

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fixed : how to stop Safari’s autocorrect when I typ my eMail-address ?

Question :

Recently I have encountered some extremely frustrating behavior of Safari :

whenever I need to typ my eMail-address in any online form, Safari screws up my eMail-address even though I’m 100% sure I’ve typed correctly !

I’ve figured out that this is because the automatic spelling corrector in Safari doesn’t recognize my name when I typ it without any capitals, and then thinks I’ve made a typo (even before I have typed the @ in my eMail-address) and then instantly autocorrects it to some similar word from the dictionary…

How can I stop Safari from such idiotic and frustrating behavior ?

 

Answer :

The spelling corrector in Safari isn’t a separate spelling corrector, but it’s OSX’s system-wide spelling corrector. So the simplest option is to either shut off OSX’s built-in spelling corrector alltogether, or to learn it to recognize your eMail-address.

Here’s how to do that :

– go to the Apple-icon top-left in the main menu bar

– in the pulldown menu that appears, click on¬†“System Preferences”

– in the “System Preferences”-window that opens, click on “Keyboard” [in OSX 10.11 El_Capitan and OSX 10.10 Yosemite] or “Language & Text” [in OSX 10.8 Mountain Lion and MacOSX 10.6 Snow Leopard] (for other versions of OSX and MacOSX, you might need to click on¬†one of the other icons)

– in the “Keyboard”-window (or “Language & Text”-window) that opens, click on the “Text”-tab

– then click on the “+”-button below the “Replace/With”-table

– then, at “Replace” typ the part of your eMail-address that is on the left of the @-sign (normally, that would be your name without capitals, sometimes with a dot or an underscore between your first and your last name), and at “With” typ exactly the same (so, the left part of your eMail-address)

Note : to shut of OSX’s automatic spelling corrector entirely, you could remove the checkmark in front of “Correct spelling automatically”, but I would suggest the method mentioned above as the better option

…that’s it !

enjoy ūüėČ

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