Question :
On my iPad, I want to free up some memory space by deleting some old photos, but when I go into the Photos-app, and select the photos I want to delete, the Delete-button is greyed out. At first I thought it might have something to do with restrictions I had set on my iPad, but I couldn’t find any restriction option regarding the deleting of of photos.
When I investigated a little further, it turns out that the Delete-button is available for my newest photos, but not for the older photos… that’s where things get confusing…
How can I make the Delete-option available for all photos ?
Answer :
The exact cause of your problem is not known, but the solution turns out to have something to do with photos that are supposed to be kept in-sync with your Mac (or PC).
The solution is the following :
– connect your iPad (or iPhone) to your Mac (or Windows-PC) using the USB-cable
[note : the computer you connect to should be the one that you have set as the primary computer to connect to when you originally set up your iPad/iPhone from iTunes on MacOSX or Windows]
– on your Mac or PC, open iTunes and go to the iPad/iPhone’s settings and click on the “Photos” tab
– if you’re on a Mac, make sure that there is NO checkmark at “sync to folder” or “sync to iPhoto”
– if you’re on a Windows-PC, make sure there is NO checkmark at “sync to folder”
– wait for the iTunes syncing proces to finish, then disconnect your iPad/iPhone
– when you open the Photos-app on your iPad/iPhone now, you will see that all photos now have the Delete-button available
That’s it !
Good Luck !
Enjoy !
😉
thanks. Have lost ALL of my photos!
@Mark :
I’m confused… do you mean these instructions made you recover all your photos when you thought they were lost ?
or is your “thanks” cynical and did you loose all your photos after following these instructions ?
Hope you’ve recovered them now.
Good Luck !