fixed : Medisana Oximeter sync hangs at 8%

Question : I have a Medisana PM100BT Oximeter which works great, but since a week or so it hangs during sync ; the sync reaches 8% then nothing happens, the VitaDock+.app hangs and the sync fails.

I’ve looked on the Medisana-website, in their manuals, tried to contact them and searched the internet myself, but I can’t find the solution anywhere… how can I fix this ?

Answer :

The solution is simple if you know the cause : for some reason your Oximeter was switched into “real-time” mode, but it needs to be in “spot-check” mode for the VitaDock+.app syncing to work.

Here’s how to do this :

  • make sure your finger is out of the oximeter
  • now, long-press the green ON/OFF-button
  • when the MODE-screen appears, short-press the green ON/OFF-button to switch to another mode
  • make sure the triangular arrow is at “Spot-check” before proceeding
  • when “Spot-check” is set, long-press the ON/OFF-button to go back to the main screen
  • now, open the VitaDock+.app on your iPhone
  • then, put your finger in the oximeter and press the ON/OFF-button to start the measurement
  • if you have previously set up the oximeter in the VitaDock+.app, the oximeter will now sync
  • if no syncing happens in the VitaDock+.app, click on the Devices-button top-right, scroll down to HEALTH | PULSEOXIMETER, click on it and follow the on-screen directions for setting up the Bluetooth connection.

That’s it !
enjoy 😉

fixed : new iPhone can’t connect to Polar heart band

Question :

On my previous iPhone I had several heart function registration apps that work with my Polar H10 band. Now I have replaced my iPhone for a newer one, these same apps on my new iPhone can’t connect to the Polar band. They don’t even list it as an available Bluetooth device.

What can I do to fix this ?

 

Answer :

To reconnect your Polar band to your new iPhone, in case the Polar band is not detected, do this :

  • attach the Polar band on your body (after moistening sensor strips)
  • open the app that couldn’t pair with your Polar band because it couldn’t find it
  • try to pair again
  • if the app can find your Polar band, let them pair
  • if the app can’t detect your Polar band, continue with the following
  • open the Polar Beat app (if you need to download it first, you can do that here)
  • if you don’t have an account yet, you can click “Continue” instead of “Sign in”
  • then click “Settings”
  • then click “HR sensor”
  • then choose ‘new device’
  • see the Polar band appear
  • click on it’s icon
  • save this new setting
  • open the other app that couldn’t find your Polar band
  • let it search for new devices
  • now see your Polar band appear in the list
  • then pair them

that’s it !

enjoy 😉