Question : I have a Medisana PM100BT Oximeter which works great, but since a week or so it hangs during sync ; the sync reaches 8% then nothing happens, the VitaDock+.app hangs and the sync fails.
I’ve looked on the Medisana-website, in their manuals, tried to contact them and searched the internet myself, but I can’t find the solution anywhere… how can I fix this ?
The solution is simple if you know the cause : for some reason your Oximeter was switched into “real-time” mode, but it needs to be in “spot-check” mode for the VitaDock+.app syncing to work.
Here’s how to do this :
make sure your finger is out of the oximeter
now, long-press the green ON/OFF-button
when the MODE-screen appears, short-press the green ON/OFF-button to switch to another mode
make sure the triangular arrow is at “Spot-check” before proceeding
when “Spot-check” is set, long-press the ON/OFF-button to go back to the main screen
now, open the VitaDock+.app on your iPhone
then, put your finger in the oximeter and press the ON/OFF-button to start the measurement
if you have previously set up the oximeter in the VitaDock+.app, the oximeter will now sync
if no syncing happens in the VitaDock+.app, click on the Devices-button top-right, scroll down to HEALTH | PULSEOXIMETER, click on it and follow the on-screen directions for setting up the Bluetooth connection.
On my previous iPhone I had several heart function registration apps that work with my Polar H10 band. Now I have replaced my iPhone for a newer one, these same apps on my new iPhone can’t connect to the Polar band. They don’t even list it as an available Bluetooth device.
What can I do to fix this ?
To reconnect your Polar band to your new iPhone, in case the Polar band is not detected, do this :
attach the Polar band on your body (after moistening sensor strips)
open the app that couldn’t pair with your Polar band because it couldn’t find it
try to pair again
if the app can find your Polar band, let them pair
if the app can’t detect your Polar band, continue with the following
open the Polar Beat app (if you need to download it first, you can do that here)
if you don’t have an account yet, you can click “Continue” instead of “Sign in”
then click “Settings”
then click “HR sensor”
then choose ‘new device’
see the Polar band appear
click on it’s icon
save this new setting
open the other app that couldn’t find your Polar band