fixed : Medisana PM100 BT not connecting to VitaDock+.app

Question :

I just bought the Medisana PM100 Connect (PM100 with Bluetooth) oximeter to measure my blood oxygen saturation level (like the new AppleWatch), which can help to find if I am having a pneumonia (good to know in these COVID-19 Corona times).

IMPORTANT DISCLAIMER : even if an oximeter like this measures a 98% blood oxygen saturation level, you can still have Covid-19 Corona virus… it’s just that not having pneumonia makes you somewhat less contagious for others and makes having Covid-19 less problematic on yourself.

I especially bought the Bluetooth version to sync all measurements to my iPhone using the VitaDock+.app (and ultimately to the Apple Health.app). But when I open the VitaDock+.app and click on Devices (top-right), then on the next page scroll down to Health-PulseOximeter, then on the next page click Setup Device and switch the PM100 on, the Bluetooth scanner keeps scanning and finally reports not having found any new devices…

Multiple tries didn’t help… restarting the VitaDock+.app didn’t help… restarting my iPhone didn’t help… switching Bluetooth off and back on didn’t help…

Nothing seems to solve this, what can I do to fix this ?

 

Answer :

You will run into this problem if you have version 2.7.8 (or earlier) of VitaDock+.app and this is fixed in version 2.7.9 and newer.

Check which version of the VitaDock+.app you have by opening the app on your iPhone and clicking on the ‘circle with 3 lines’ icon top-right, at the bottom of the popup window the version number is listed.

So, the solution is very simple : just upgrade to the latest version of the app.

If you run into any problems trying to upgrade the VitaDock+.app just delete the app from your iPhone and reinstall it.

That’s it – enjoy 😉