Tag Archives: Devices

fixed : Medisana PM100 BT not connecting to VitaDock+.app

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Question :

I just bought the Medisana PM100 Connect (PM100 with Bluetooth) oximeter to measure my blood oxygen saturation level (like the new AppleWatch), which can help to find if I am having a pneumonia (good to know in these COVID-19 Corona times).

IMPORTANT DISCLAIMER : even if an oximeter like this measures a 98% blood oxygen saturation level, you can still have Covid-19 Corona virus… it’s just that not having pneumonia makes you somewhat less contagious for others and makes having Covid-19 less problematic on yourself.

I especially bought the Bluetooth version to sync all measurements to my iPhone using the VitaDock+.app (and ultimately to the Apple Health.app). But when I open the VitaDock+.app and click on Devices (top-right), then on the next page scroll down to Health-PulseOximeter, then on the next page click Setup Device and switch the PM100 on, the Bluetooth scanner keeps scanning and finally reports not having found any new devices…

Multiple tries didn’t help… restarting the VitaDock+.app didn’t help… restarting my iPhone didn’t help… switching Bluetooth off and back on didn’t help…

Nothing seems to solve this, what can I do to fix this ?

 

Answer :

You will run into this problem if you have version 2.7.8 (or earlier) of VitaDock+.app and this is fixed in version 2.7.9 and newer.

Check which version of the VitaDock+.app you have by opening the app on your iPhone and clicking on the ‘circle with 3 lines’ icon top-right, at the bottom of the popup window the version number is listed.

So, the solution is very simple : just upgrade to the latest version of the app.

If you run into any problems trying to upgrade the VitaDock+.app just delete the app from your iPhone and reinstall it.

NOTE : If you already have the new version of the software installed and you are still running into connection or syncing problems, try the simple solution in this post “fixed : Medisana Oximeter sync hangs at 8%”

That’s it – enjoy 😉

 

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fixed : can’t connect new iPhone (iOS 12) to MacBook Air Late 2010

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Question :

I have a new iPhone 8 (running iOS 12) and I want to connect it to iTunes on my MacBook Air (Late 2010), but when I connect them using the Lightning-to-USB-cable I get an error message saying the software on my Mac should be updated.

I found that I had OSX 10.10 Yosemite installed, so I used the Mac AppStore-app to upgrade to macOS 10.13 High_Sierra. That went smoothly, so I also installed all available updates for my apps from the Mac AppStore. Then, I ran into a strange error : I can’t upgrade to the newest version of iMovie because my version of macOS doesn’t meet the minimal system requirements…

I also ran iTunes, but even now my iPhone 8 isn’t recognised when I connect it…

I found that for some reason macOS 10.13.4 is installed, and not 10.13.6, but still : Mac AppStore says “no updates available”…

Is my MacBook Air late2010 not meeting the minimal system requirements for macOS 10.13.6 for some reason ?

I looked up my MacBook Air late 2010 in MacTracker, and found that is should be able to run macOS 10.13.6 so why won’t it install ?

How can I fix this ?

 

Answer :

For reasons unknown, you need to upgrade your MacBook Air to macOS 10.13.5 manually using this download :

download macOS 10.13.5 upgrade

And only after macOS 10.13.5 is installed, you can manually upgrade to macOS 10.13.6 using this download (this is an incremental upgrade, not a combo upgrade) :

download macOS 10.13.6 upgrade

After macOS 10.13.6 is installed, you should be able to update to the latest versions of iMovie and iTunes via the Mac AppStore.

If iTunes won’t update, you need to (re)install it manually, using this download :

download iTunes

After installing the latest version of iTunes, connect your iPhone to your Mac using a Lighting-to-USB-cable. Now, an extra update will be downloaded, which will put an extra Devices-button in the iTunes and your iPhone will be recognised in iTunes.

That’s it !

enjoy 😉