fixed (kind of) : Medisana PM100 BT not connecting to VitaDock+.app

Question :

I just bought the Medisana PM100 Connect (PM100 with Bluetooth) oximeter to measure my blood oxygen saturation level (like the new AppleWatch), which can help to find if I am having a pneumonia (good to know in these COVID-19 Corona times).

I especially bought the Bluetooth version to sync all measurements to my iPhone using the VitaDock+.app (and ultimately to the Apple Health.app). But when I open the VitaDock+.app and click on Devices (top-right), then on the next page scroll down to Health-PulseOximeter, then on the next page click Setup Device and switch the PM100 on, the Bluetooth scanner keeps scanning and finally reports not having found any new devices…

Multiple tries didn’t help… restarting the VitaDock+.app didn’t help… restarting my iPhone didn’t help… switching Bluetooth off and back on didn’t help…

Nothing seems to solve this, what can I do to fix this ?

 

Answer :

Mediasana is aware of the problem and it will be fixed in the next version of VitaDock+.app, which is said to currently being reviewed by Apple …so if you have version 2.7.8 you will just have to wait for the update… there’s nothing you can do additionally…

Note you can see which version of the VitaDock+.app you have by opening the app on your iPhone and clicking on the ‘circle with 3 lines’ icon top-right, at the bottom of the popup window the version number is listed.

Note : you can get the Medisana PM100 BT Oximeter from Amazon DE