Question :

On my previous iPhone I had several heart function registration apps that work with my Polar H10 band. Now I have replaced my iPhone for a newer one, these same apps on my new iPhone can’t connect to the Polar band. They don’t even list it as an available Bluetooth device.

What can I do to fix this ?

Answer :

To reconnect your Polar band to your new iPhone, in case the Polar band is not detected, do this :

• attach the Polar band on your body (after moistening sensor strips)
• open the app that couldn’t pair with your Polar band because it couldn’t find it
• try to pair again
• if the app can find your Polar band, let them pair
• if the app can’t detect your Polar band, continue with the following
• open the Polar Beat app (if you need to download it first, you can do that here)
• if you don’t have an account yet, you can click “Continue” instead of “Sign in”
• then click “Settings”
• then click “HR sensor”
• then choose ‘new device’
• see the Polar band appear
• click on it’s icon
• save this new setting
• open the other app that couldn’t find your Polar band
• let it search for new devices
• now see your Polar band appear in the list
• then pair them

that’s it !

enjoy 😉