fixed : use unsupported scanner in OSX 10.10 Yosemite

Question :

I have a Canon CanoScan LiDE 20 that used to work perfectly in MacOSX 10.6 Snow Leopard. But now I’ve bought a new Mac which runs OSX 10.10 Yosemite, I can’t seem to install it, since Canon doesn’t update the drivers anymore.

What can I do ?

Answer :

In OSX 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks and 10.10 Yosemite, any TWAIN-supporting scanner can be used without any additional software.

A list of supported scanners for OSX 10.9 Mavericks can be found here.

Here’s a quick step-by-step instruction :

– connect your scanner directly to your Mac using a USB-cable

– open the System Preferences

– then click on “Print & Scan”

– then, just below in the list of printers on the left, click on the “+”-sign

– that will bring up the “Add”-window, which enables you to add a new printer or scanner

– if your scanner is TWAIN-supporting, it will show up there, and you just need to select it and click on the “Add”-button

– then it will be listed in the previous (“Print & Scan”) System Preferences window, and if you select it (and you put a piece of paper or a photo in the scanner), a Scanning Preview window will show up, allowing you to scan your document to file or eMail or something else…

but…

…for some printers, like the Canon CanoScan LiDE 20 and LiDE 30, the TWAIN-drivers are not included in OSX. In that case, you will need to install some generic (FREE) TWAIN-drivers :

for OSX 10.10 Yosemite, download and install these files (in this same order) and restart you Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– for OSX 10.9 Mavericks, download and install these files (in this same order) and restart your Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– for OSX 10.8 Mountain Lion, download and install these files (in this same order) and restart your Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– for MacOSX 10.7 Lion, download and install these files (in this same order) and restart your Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– if these files do not turn into regular .pkg-files when you click on them, you need unTAR-software like this :

The Unarchiver

– if you get an error-message telling you you can’t install this software (these drivers) since the are not from Apple-appoved developers, you need to :

– open the System Preferences

– then click on “Security & Privacy”

– then make sure the “General”-tab is selected

– click the padlock in the lower left corner and provide an Administrator name & password to unlock the padlock

– then at “Allow applications downloaded from:” select “Anywhere”

– and exit the System Preferences to make this setting stick

Note #1 :

TWAIN-supporting drivers (like SANE and the ones that come with OSX) will enable you to directly scan from within various applications like Photoshop, MS Word, GraphicConverter, OmniPage and OSX’s built-in Image Capture. [ please also read Note #7 and #8 for more tips on this ! ]

Alex Scheider has written a special SANE scanner app for OSX 10.7 and newer, you can download it here. A screenshot can be found here[haven’t tested it, so feedback on this is welcome]

Note #2 :

when using the SANE drivers, you will probably not be able to use the ‘one click’-buttons that are on the scanner itself…

Note #3 :

if your scanner lets you scan the first time, but after shut-down and restart scanning seems impossible because OSX can’t find the scanner, just plug-out the scanner’s USB-cable and plug it back in and everything should work again…

Note #4 :

if the “Scan”-button remains grayed-out, make sure that you have selected an area to scan… (put differently : if “Selection:” is set to “Off”, you will need to select an area to scan before the “Scan”-button will be ready to use…)

Note #5 :

if you get a distorted scan when scanning in landscape view (or any other rotated view), just scan normally in portrait view and rotate the scanned image afterwards (in Preview app or another image editing program, like Photoshop or Graphic Converter)

Note #6 :

if you are not able to scan as a JPEG (.jpg-flie), just scan as a TIFF (.tif-file) and convert the scanned image afterwards (in Preview app or another image editing program, like Photoshop or Graphic Converter)

Note #7 :

if your scanner doesn’t show up in Image Capture (especially in OSX 10.9 Mavericks), use this workaround :

go to System Prefecences –> Printers & Scanners –> [your scanner] –> Scan –> Open Scanner

Note #8 :

if your scanner doesn’t show up in Photoshop (especially in OSX 10.9 Mavericks), try this workaround :

go to Applications –> Adobe Photoshop CS# –> Adobe Photoshop CS# –> type “CMD” + “i” key-combo (on your keyboard) –> (in the Get Info window) select “Open in 32 bit mode” and exit Get Info

then open Adobe Photoshop (CS#-version) –> File –> Import –> SANE

Note #9 :

another option that might just work to get SANE drivers to connect with ImageCapture and Photoshop (especially if you have an older CANON scanner) is (re)installing the TWAINbrigde.app that Jan Egil has ready for download on his website.

Credits :

Matias Ellert and the Open Source developers of the SANE project

…and a special thanks to Mónica, Jorge Blasio, torrealta, dencho, BobD and Jan Egil for Note #7, #8 and #9 ! [see comments below]

If you encounter any problems with these SANE drivers for OSX, try contacting Mattias Ellert directly as indicated here.

If you want to un-install the TWAIN SANE drivers, either use an un-installer application like AppCleaner or follow the instructions for manual un-install as outlined in Mattias Ellert’s FAQ (last question & answer).

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116 thoughts on “fixed : use unsupported scanner in OSX 10.10 Yosemite

  1. Pingback: Canon MX700 no longer compatible with Yosemite - Tongfamily

  2. Please help. second package for Yosemite was compiled for 10.9 and does not work. Can you please upload/email a new one? Thank you.

    • @Ira :

      Thanks for the feedback.
      It isn’t exactly clear to me which file you call “the second package”.
      Do you mean the sane-backends.pkg.tar.gz file ?

      I have updated all 4 links, so please try downloading the file you are referring to again.

      If the file you get is still faulty, please contact Mattias Ellert (the programmer) to upgrade the file.
      His eMail address is on his website :
      http://www.ellert.se/twain-sane/

      Hope this helps.
      😉

  3. Hello, these steps do not work for me in OSX Yosemite. I have a canoscan LiDE 20. It shows up in the USB device tree, but even after applying these four packages in order, and rebooting, it cannot be seen by the “printers and scanners” system dialog.

    • @April :

      Thanks for the feedback.
      Sorry to hear it doesn’t work for you (yet).

      Could it be that you are overlooking “SANE” in the “Printers and Scanners” System Preference Panel ?
      If you are using SANE to get an unsupported scanner to work in OSX, the scanner will not show up under it’s own name, but as “SANE”.

      Hope this helps 😉
      Good Luck !

  4. Thank you very much, after installing all packages and (!) the TWAINbrige.app my LiDE35 was found by OS 10.10.2.

    • This was an incredibly useful addition to the notes above.

      libusb.pkg.tar.gz

      sane-backends.pkg.tar.gz

      SANE-Preference-Pane.pkg.tar.gz

      TWAIN-SANE-Interface.pkg.tar.gz

      PLUS downloading the TWAINbridge.app got my CanoScan LiDE 70 scanner to work on Yosemite (OS 10.10.5) using a late 2013 MacBook Pro, both in Image Capture and in Photoshop CC 2017. I am so glad not to have to keep relying on my 2003 iBook or 2003 eMac to use this scanner (which was a thing, believe it or not). I was also able to use VueScan to get the scanner to work, but this process saved me from having to purchase that software. Much obliged for posting all this.

      • @RobP :

        Thanks for the feedback !
        Great to hear you got your ‘old’ scanner running on your Mac !
        enjoy 😉

  5. Thank you,
    Nothing “Sane” about it without your help I know I would have thrown this scanner in the bin but not before smashing it up out of sheer mind numbing frustration!
    But alas all is good and I am calm and “sane” again……
    what a pain in the A#$!!
    Cheers!

  6. Hi. I run on os X.X.2 and have a CanoScan Lide 30. Even after applying the four packages and rebooting, no USB device shows up in the “printer and scanner” list (I checked the USB device tree, and it’s in). Any idea how to fix the problem ??
    Thanks

    • @Phallanx :

      Sorry to hear you haven’t gotten your scanner to run yet.

      As far as I know, there weren’t introduced any SANE-incompatibilities by the release of OSX 10.10.2, so you should be able to your LiDE 30 to work using the SANE drivers.

      If you have all of the SANE components for OSX 10.10 installed as described and the scanner still doesn’t show up in the “Printers & Scanners” Preference Panel, check these :

      – be aware that the Scanner doesn’t show up under it’s own name, but as some generic device labelled “SANE”
      – switch the scanner OFF and back ON, then restart your Mac
      – unplug the scanner from power, then restart your Mac and plug the scanner’s power cable back into the wall power
      – unplug and replug the USB cable and restart your Mac
      – check if the scanner does work on an other Mac or PC
      – uninstall all SANE components, restart your Mac, then reinstall all SANE components as described and try again

      Hope this helps 😉
      Enjoy !

      • I have the same version of Yosemite and the same CanoScan Lide 30. After installing all the packages, rebooting, unplugging and replugging in the USB, etc., the scanner still wasn’t found. I did some more searching and Canon says the scanner absolutely will not work with Yosemite 10.10. The only recommendation is to buy a new scanner, of course. Grrrrr! http://www.canon.co.uk/support/consumer_products/products/scanners/lide_series/canoscan_lide_30.aspx?type=drivers&language=&os=OS%20X%2010.10%20(Yosemite)

      • @Niki :

        Don’t be mislead by the info on the Canon-website : Canon stating that they only provide support for this scanner up to MacOSX 10.5 Leopard, just means that Canon will not support this scanner on newer versions of MacOSX and OSX, and therefore will not release official Canon drivers

        however, that doesn’t mean that your scanner won’t work using an alternative driver like SANE

        according to the feedback I’ve got from other users, this CanoScan LiDE 30 should work using the SANE drivers

        but please beware of conflicting drivers, so uninstall all other (previously tried & unnecessary) non-Apple drivers and driver-components before installing the SANE driver and driver-components

        hope this helps 😉

      • @David Stepanczuk :

        the instructions on how to uninstall the SANE components are at the bottom of the posts :

        If you want to un-install the TWAIN SANE drivers, either use an un-installer application like AppCleaner or follow the instructions for manual un-install as outlined in Mattias Ellert’s FAQ (last question & answer).

        Good luck 😉

  7. Pingback: fixed : use unsupported scanner in OSX 10.9 Mavericks | MacManus.nl

  8. This is brilliant! Having not used my scanner for a long time, LiDE50, My OS X 10.10.3 wouldn’t talk to it. Downloaded this, together with the LiDE35 driver from Canon, it now talks to it! Only thing is that it is scanning as though it is US Letter size even though it’s set up to scan A4 via the Scanner… Any ideas?

  9. Hi;
    Yosemite 10.10.3 and CanonScan 9000F on MBP still don’t play together at all (be that in Preview or Image Capture) despite installing ALL of your packages, AND TWAINbrigde.app from Jan Egil AND original drivers from Canon AND resetting the printer system in Printers & Scanners/ System Preferences.

    And you know what? Thank you nonetheless! I am very happy to see there are still people willing to code&help out of good will.

  10. My problem was that, in the OS X Image Capture Utility application I had to click “show details” before I was able to select the area to scan, even though I was able to click the “scan” button and it prompted me to select an area to scan. Not very intuitive. :/

    • @david :

      You’re completely right – the naming “show details” is extremely confusing.
      It’s up to Apple to do something about that… too bad…

      Good Luck & enjoy !
      😉

  11. I have a MacBook Pro Retina (2012), OS 10.10.3 and a Canon Lide 30, but it doesn’t show after following all the installation and troubleshoot instructions above (I also did several reboots, unplugged scanner etc).

    • @Hans :

      Sorry to hear it doesn’t work for you yet…

      Did you (re)install TWAINbridge.app as mentioned also ?
      Did you rule out a hardware problem with your LiDE30 scanner ? does it start up ? does it work with another Mac or PC ?

      Really strange that others seem to have gotten this to work with the LiDE30 and you can’t…

      Did you try suggestions #7 & #8 also ? these were added based on user feedback from the LiDE30 in Mavericks, so I assume they might be needed in Yosemite also…

      Hope this helps…
      Good Luck !

  12. I have a MacBook Retina with 10.10.3 and HP Color LaserJet CM1312nfi MFP. After installing and restarting computer and printer, the scanner does not show up in Printer Scanner pref.

    • @Himanshu :

      Sorry to hear it doesn’t work for you jet.
      Even though the official HP-scannerdriver officially is only compatible with OSX 10.7 it might still work with OSX 10.10
      I would suggest trying that first ; you can download it here :
      http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3558903&swLangOid=8&swEnvOid=219

      If that doesn’t work I would suggest using the SANE-scannerdrivers for OSX 10.10
      as described in the original post above.

      Furthermore, please keep in mind that :
      – OSX doesn’t support wireless scanning, so even though OSX will de able to connect to the printer of your Multi-Function-Printer (MFP) wirelessly, the scanner of your MFP will not be recognized wirelessly
      – when using the SANE scanner drivers, the scanner will not show up in OSX under it’s own name, be as “SANE”

      Hope this helps.
      Good Luck !
      😉

  13. Hi, Thanks very very much! I tried lots of different guides online before finding this and I have downloaded so many different drivers trying to fix it! this has worked on my canon Lide 20 on Yosemite. Big Help, thanks again.

  14. I have a HP scanjet G2710. Tried to follow the dirctions for Yosemith but, no luck . Any ideas?

    • @Fredei :

      sorry to hear it doesn’t work for you yet…

      did you read all the notes at the bottom of the post ?
      your solution might be in there…
      for instance : the reinstalling of the TWAINbridge.app usually works for Canon scanners, but it might also work for your HP scanner…

      good luck !
      😉

  15. Thank you for everything, but I’m still in a roadblock. I’m running 10.10.3 on a old Imac mid 2007 24″ and trying to restart the communication with a CanoScan LIDE30 and after many download of the different softwares + restarts + unplug & restart + re plug etc… , each time I try to find it in the print & scan menu , it doesn’t appear… (even if I can find “SANE” in the downloaded softwares…)
    Are the soft compatible? should I install Sanr in the software section?
    What did I do wrong
    thank you for your help , I’m definitively lost

    • @Ben6792 :

      Did you read up to the end of the post ?
      At note #9 you can see that you might need to reinstall the TWAINbridge.app to get things running
      Did you do that ?

      Good Luck !
      😉

  16. Thank you! This worked for my old CanoscanLide30. I was initially getting warped diagonal scans but played around with the scan settings (changed ‘detect size’ to A4 and increased the resolution) and it’s working perfectly.

    I wonder how many people have thrown perfectly good scanners away because Canon won’t provide drivers. I feel they’re not keeping up their end of the bargain. Anyway – thank you again!

  17. I’ve tried this method, and also followed some of the links in the comments, but I wasn’t able to use my Lide 25 scanner on Yosemite (well, some of the links were broken 😦 ).
    I’ve downloaded the VueScan trial, and it can see and user the scanner, but definitely this is not the solution that I’m looking for.
    Any other suggestion?

    • @Dolma Alonso :

      the problem with drivers is that they might conflict as they try to manage the same hardware at the same time…
      make sure you uninstall all drivers and driver-components from solutions previously tried before trying new solutions and installing new drivers

      hope this helps 😉

  18. This worked perfectly for me, am on 10.10.5. I had to run the step uptill installation of TWAINbrigde.app , Thanks for consolidating and presenting it in a simplified way.

  19. MP610 scanner is recognized. I can do an Overview of the scan, but when I click Scan the selected part of the doc flashes and that’s it. It doesn’t scan. Also the Format & Colors pop-up menus are blank; they do not work.

    • @David Stepanczuk :

      seems like one of the SANE driver components didn’t install properly
      1st see if a “repair disk permissions” in Disk Utility solves the problem,
      else : uninstall all SANE components, and other unnecessary drivers, then restart your Mac and reinstall SANE

      hope this helps 😉

  20. I had trouble logging in, so sorry for double posting (if I am). I tried this on Yosemite 10.10.3 with CanoScan Lide 25, but no luck. Can I uninstall what I just installed?

    Thank you for you work!

    • @mortenbeta :

      instructions for uninstalling are at the bottom of the original post

      make sure you also completely uninstall all other non-Apple scanner drivers you have previously tried before installing SANE, as they might have conflicting driver-components

      then… try again and make sure you download the right SANE-components for your version of OSX

      Good Luck !

  21. There is some way to test the yosemite packages in El Capitan? it fails with a “this package was compiled for 10.10”.

    • again, sorry for the spam, the driver works with the “ExactScan” software choosing SANE as a device, so the driver works, but is not showing on the “printers and scanners control panel” also the Canon driver also works with the Canon toolkit but “both” devices are not showing on the control panel.

      • @kiwa :

        when using the SANE-drivers, I would suggest using OSX’s built-in Scanner functionality

        I’m not familiar with the ExactScan software so I can’t comment on that

        And I must admit I’m confused by your remark regarding the Canon driver… why would you want to use SANE drivers if there are official Canon drivers available for your scanner and your version of OSX ?

        Good Luck !
        😉

  22. Hi, I’m using os x yosemite 10.10.5 and canoscan LIDE25. I have installed canoscan toolbox 4.9 and its driver downloaded from canon support (www.usa.canon.com).
    I have followed your suggestion, ie. downloading the 4 pkg files (no issue with downloading), but when try to add scaner in the print&scan preference page the scanner doesn’t show up at all (not in any other name). Have unplugged the scanner and restarted my mac several times but no luck. Please help…. Thank you.

    • @N. Hermanto :

      did you read to the bottom of the post ?
      at Note #9 it says you probably need to install the TWAINbridge again as well…
      did you do that ?

      good luck !
      😉

  23. I use 10.10.4 and a CanonScanLide 35 and it does not work. After installing and rebooting the scanner is not showing up.
    Can you tell me how to uninstall all the above mentioned packages?

    • @Silvia Unterfinger :

      seems like you didn’t look at the directions given in the NOTES at the bottom of the original post…

      did you install the TWAINbridge component also ?

      directions on uninstalling SANE components are also in the original post

      good luck & enjoy 🙂

  24. Hi, thanks so much for this post, it has been really helpful. I have an canoscan N67OU lide 20 and mac yosemite x10.10.5. I have followed all the steps you described above, I mean I installed all the packages in the same order then restarted mac but any scanner showed up on the list under the printers and scanners. I uninstalled the packages and reinstalled them again but still I cannot see the scanner on the list. Is there help/solution that you can offer? Thank you again. All the best

    • @atalantegirl :

      did you also go though all the directions in the NOTES ?

      sounds like you might have to reinstall the TWAINbridge component (please see original post)

      good luck 😉

  25. Hello! I have Cannon 30 LIDE scanner and I’m running Mac OS 10.10.5 Yosemite, although I’m putting off downloading 10.11 (El Capitan) for fear of losing the work I put into installing SANE files today.

    I had success, but extra troubleshooting problems I thought I would share. After installing files above and restarting, my computer located my scanner but when I opened it (from the admin –> printer/scanner panel) it gave me a “Waiting for scanner” message, which lasted several minutes. I unplugged and replugged in my scanner USB cord several times, rubbing each time for luck, and finally got it the scanner to open and scan.

    Next, I found that when I scanned my image it was distorted/skewed at high angle. The advice in note #5 didn’t work for me. What I did find (and I don’t understand) is that if the resolution was over 100 pdi the image became skewed. At 100 dpi and under the image was fine. Its not ideal, but I will take it for now. If there is something I overlooked I’d love to hear.

    Regarding this issue,”if you get an error-message telling you you can’t install this software (these drivers) since the are not from Apple-approved developers…”
    I “control-clicked” on the downloaded files, selected “Open” and that allowed me to open the file without changing other settings. Apple is annoying, huh.

    I don’t like when things take me more than 5 minutes to fix. Using the instructions here it took me about 30-45 minutes of troubleshooting before I got my scanner up. It was worth the time.

    Thanks for giving my scanner a longer life and preventing one more electronic item from hitting the dump 🙂

  26. Thank you Macmanus,

    “another option that might just work to get SANE drivers to connect with ImageCapture and Photoshop (especially if you have an older CANON scanner) is (re)installing the TWAINbrigde.app that Jan Egil has ready for download”

    I have a Canon MP210 bought in 2007. Thanks to finding this article through Google Search, I am able to use it to scan with Image Capture in Yosemite. Your note #9 above, about re-installing Jan Egil’s TWAINbridge is what made it work. (I had tried your SANE ones, but Image Capture only recognised my cheap old reliable printer-scanner after adding twainbridge.

    I really appreciate your help!

  27. I have a HP scanjet 7650. Tried to follow the dirctions for Yosemith but, no luck . Any ideas?

  28. Works on old mac pro 3.1 with Yosemite 10.10.5 and CanoScan Lide 90! Thank you for great job!

  29. Great! Thank you!
    I installed the four packages and the TWAINbrige.app. Then my LiDE25 was found by Yosemite (OS 10.10.5).

  30. Hi,
    First, thank you for publishing this!
    I’m trying to get my LiDE-80 scanner working under 10.8,5. Since the only Canon-provided driver is a PPC one from 2004, it doesn’t worked on post-Rosetta OS X versions (10.6 and above), and since there isn’t a TWAIN driver, Vuescan doesn’t support it either.
    Someone pointed me to SANE, but after a full day of trying to mix and match the various SANE components (the documentation is very bad, TBH), I didn’t get anywhere — sane-find-scanner never found the device.
    I was happy to find your guide… After removing all signs of SANE from my system, I rebooted and installed using your guide. There was some progress: On one occasion, the scanner was at least found, but SANE claims it’s not configured:
    ——–
    largent:~ gal$ sane-find-scanner -v
    This is sane-find-scanner from sane-backends 1.0.24

    # sane-find-scanner will now attempt to detect your scanner. If the
    # result is different from what you expected, first make sure your
    # scanner is powered up and properly connected to your computer.

    searching for SCSI scanners:
    # No SCSI scanners found. If you expected something different, make sure that
    # you have loaded a kernel SCSI driver for your SCSI adapter.

    searching for USB scanners:
    device 0x04a9/0x2214 at 029:007 is not configured
    found USB scanner (vendor=0x05ac [Apple Inc.], product=0x821d [Bluetooth USB Host Controller]) at libusb:029:009
    could not fetch string descriptor: Pipe error
    ———
    However, that only worked once, and afterwards, the scanner wasn’t found again.
    (The USB Vendor/Device IDs it finds, 0x04a9/0x2214, are the correct ones for the LiDE-80, and match OS X’s System Information utility. I have no idea why SANE thinks the Apple Bluetooth controller is a scanner, BTW; the machine is a 2012 non-retina MBP, if that matters).
    Looking at the SANE docs, the LiDE-80 is listed as having “basic” support, so should work with the internal backends (spefically, sane-genesys). However, there was no entry for the LiDE-80 it in the SANE prefpane, so I added it manually
    ——
    # Canon LiDE 60
    usb 0x04a9 0x221c

    # Canon LiDE 80
    usb 0x04a9 0x2214

    # Canon 4400F
    usb 0x04a9 0x2228
    ——
    But still no luck.

    It looks to me like maybe I should be using a different/later version of the sane-genesys backend, but I don’t have a binary one, and I’d rather avoid setting up a dev environment just for this compiling from source.
    Any ideas?

      • @wavelet :

        Your best option is to request Ellert to update the SANE for OSX 10.10 Yosemite to binary 1.0.25 also.

        Most of the time Ellert is quick to reply to any inquiries.

        Good Luck !
        😉

    • @wavelet :

      Sorry to hear it doesn’t work for you (yet).

      My first suggestion is to install the TWAINbridge.app (as pointed out in Note #9, even if you’re on OSX 10.10 or OSX 10.11) :
      http://files.janegil.net/TwainBridge%20Maverick%20Fix.pkg

      My second suggestion is to use the links in the updated version of this post to get the latest versions of the SANE components for :
      https://macmanus.nl/2015/11/10/fixed-use-unsupported-scanner-in-osx-10-11-el_capitan/

      My third suggestion is to read all notes in this post thoroughly and try what might be appropriate for you :
      https://macmanus.nl/2015/11/10/fixed-use-unsupported-scanner-in-osx-10-11-el_capitan/

      If all of that still doesn’t get things running properly for you, I’m afraid I can’t help you any further on this, as I am not involved in the development of SANE, but Matias Ellert (the developer/programmer of SANE for OSX) and the Open Source developers of the SANE project can probably help you :
      http://www.ellert.se/twain-sane/

      Good Luck !
      😉

      • Thanks for all the suggestions — I’d missed that you updated the post.
        Installing TWAINBridge shouldn’t really be relevant, since I’m trying to get this to work on 10.8, which still has a native TWAINBridge app; I tried it anyway, but, unsurprisingly, Jan’s Egil version won’t install on pre-10.10 OS X.
        I also somehow missed the link ot Alex Schneider’s app, so just tried it, but it won’t detect the scanner (I can’t find any info on the app at all, so don’t know what versions of SANE and/or OS X it’s based on).
        I did try a full’s day worth of mixing and matching binary SANE components, but that didn’t work, and it’s now clear why: I need the latest version of the backends, but compiled to work with an older version of OS X.
        Next, I thought I’d use of the OS X package managers to build the latest backends module from source on my machine with a 10.8 target, but it turns out both MacPorts and Homebrew only have the previous version of the source…
        I’ve contacted Ellert, hopefully he can provide a 10.0.25 backend for OS X 10.8, or otherwise help.
        I’ll be sure to update here if I’m successful, since your page gives the most readable and complete tutorial I’ve seen by far of how to get SANE working on OS X (-: .

      • @wavelet :

        Thanks for the compliment !

        I hope Ellert can do some of his magic for you 😉

        Yes please, report back on your progress.

        Good Luck !

  31. OK, semi-success on another front…
    People always recommend VueScan to get scanners working on OS X.
    I have been checking its list of supported scanners every couple of years, and it always said the same about mine: Since the LiDE-80 only had a PowerPC driver, and no TWAIN one, it isn’t supported by VueScan in 10.7 Lion and later OS X versions.
    VueScan list hasn’t changed. However, I’d never actually tried using VueScan… So just for the hell of it, I downloaded the trial version yesterday, and lo and behold, it not only recognized the LiDE-80, but did previews & scans, including 35mm film scans using the scanner’s special Film Adapter Unit. Only limitation vs. the native driver from long ago seems to be that max resolution is 1200dpi rather than 4800×2400.
    I contacted the developer, Ed Hamrick, and he got back to me saying that he doesn’t plan to officially support the scanner )-:
    I’m not sure I’m going to buy VueScan: The “Pro” version I’d need to support film scanning is US$80, which is a bit steep if support isn’t official.
    However, I do urge people who haven’t found another solution to try VueScan even if it claims their scanner isn’t supported — it may work, and that may be a solution for them (standard version is $40).

    • @wavelet :

      Thanks for your feedback !

      As you found out VueScan is a valid option if you have an old scanner,
      but it’s rather expensive considered that can get a brand new (basic) scanner for the same price…

      I hope you get positive feedback from Ellert also 😉

  32. Is there any chance your fix will work with an older PrimeFilm scanner? I have a PrimeFilm 1800u 35mm slide scanner that used to work with my old iMac, but not with my newer iMac, especially since I upgraded to Yosemite. Every site I’ve checked says none of the software downloads work with Yosemite. (Unfortunately, it also turns out that the Canon all-in-one printer/scanner I have is the one model that does NOT scan slides.) Do I have any choice but to get a new scanner?

    • @Jeffrey P. Morris :

      Sorry to hear it doesn’t work for you yet.
      I found info that the PacificImage Electronics (PIE) PrimeFilm 1800u scanner is the same as the Microtek FilmScan 35.
      And the chipset is a PS005
      The official CyberviewX scanner driver is PowerPC-only, so it will only run on Intel-Mac running MacOSX 10.6 Snow Leopard or earlier, and can be found here :
      http://download.scanace.com.tw/CyberView_X/CVXMF/MAC/115/MF.dmg
      …but there seem to be no drivers or software to officially support this scanner on current version of OSX,
      even SANE seems to be unsupported for this scanner

      so as far as I can figure out, you have three options :
      1- keep an old Mac running MacOSX 10.6 snow Leopard and do the scanner from there using CyberView X software
      2- install Windows 7 (through BootCamp or Parallels or so) on your Intel-Mac and do the scanning from Windows, as the CyberView drivers run on Windows 7 and Vista (but probably in 32bit only…)
      3- try installing all SANE-components anyway and see what happens… you might get lucky

      Sorry I can’t help you any further.
      Good Luck !

    • Jeffrey,
      If your scanner is indeed the same as the Microtek FilmScan 35 as MacManus found, I would also try VueScan.
      I also have a Canon scanner that only has a PowerPC driver that works up to 10.6; while VueScan’s support pages said it wouldn’t work in OS X > 10.6, it works very well in 10.8, including film scanning (see the comment thread just above this one).
      This is VueScan’s page on the MicroTek:
      http://www.hamrick.com/vuescan/microtek_filmscan_35.html
      VueScan has a free trial, so it doesn’t hurt anything to try. If you still have access to your 10.6 system, try VueScan on it as well as a basis for comparison.

  33. i cannot thank you enough!
    i am a cartoonist and need this software badly!
    we pay for these machines, and companies just want more and more.
    silly apple and adobe just can’t get along!

  34. Hey,
    I was able to add my scanner in system preferences and it’s being found in nearly ever application but it always stalls and displays a “waiting for scanner” or similar message that never ends. The scanner even starts up when I open the app but that’s it.
    It’s a Canon Lide50 and there’s no power button to switch it off and on so idk what I can do.
    Also thanks for this page, it’s been an absolute life saver up till this snag lol

    • @Polli :

      Thanks for the feedback !
      Sorry to hear it doesn’t work for you (yet).

      Did you try (re)installing TWAINbridge.app ? [see directions in original post]
      And did you try just unplugging and replugging the LiDE50’s USB-cable ?
      Running the First Aid function in OSX’s Disk Utility app followed by restarting your Mac might also help.
      Resetting the NVRAM (PRAM) might also help : shut down your Mac, then restart while pressing the CMD+ALT+P+R key-combo

      If none of the above helps, contact SANE for OSX’s developer Mattias Ellert and ask him [see directions in original post]

      Good Luck !
      😉

    • I have a Canon Lide50 also. After numerous tries, what I did was install TWAINBridge.app and then actually used what Canon provides, the CanoScan Toolbox X

      • I should note. I downloaded the CanoScan Toolbox (for OS X 10.5) from Canon’s site but look for the software in the LiDE35 (which has the same chipset as LiDE50) as it does not show in the LiDE50 page.

      • I installed the toolbox software from the canon site but whenever I press the “scan” button from any menu, everything gets greyed out and nothing happens. Do you have any specific settings or drivers or anything that let you use it?

      • Ah I may have neglected to mention that you need to download ScanGear CS, under Drivers, also from the (LiDE 35) page which has the filename of lide35osx7721en.dmg as well as CanoScan Toolbox for OSX, under Software… The ‘scan’ button is awfully coloured in the bottom right corner with white text on grey background whereas other buttons seems to more normal…

      • Something really does not want me using this /:
        Now that I’ve installed scangear it sounds like it’s starting up when I click to start scanning. But then it gives me the error message “Release lock switch, detach I/F cable and reconnect. Scanner driver will be closed.”
        Lock switch has been released and the cable has been pulled out many many times.
        Thanks for your help btw

  35. I know this post is over a year old but I was really hoping to find a way to get my CanoScan Lide 60 working with the most recent Mac Update El Captain (10.11.3)?
    Any help please, still a perfectly fine working scanner and really no need to buy a new one.

  36. So i tried everything getting my old scanner to work. Im on latest yosemite, but dont get it to work. Is there any way to uninstall the program i did install? (above on this page for yosemite). Best regards Greg.

    • @Greger :

      Sorry to hear it doesn’t work for you yet.
      Most of the time, it will work if you just redo from start and install again.

      The answer to your uninstall-question is at the bottom of the original post :
      [quote]
      If you want to un-install the TWAIN SANE drivers, either use an un-installer application like AppCleaner or follow the instructions for manual un-install as outlined in Mattias Ellert’s FAQ (last question & answer).
      [unquote]

      For links, please see the original post.
      Good Luck !
      enjoy 😉

  37. Can’t thank you enough! Installed all 4 packages and the TWAINbrige.app and voila! My LiDE25 is now working on OS 10.10.5. I would’ve had to throw it away otherwise.

  38. None of the options on this page worked for me (OSX 10.10.5) with Canon Canoscan 4400F. How do you un-install all of these files completely? There is another work-around using older Canon drivers for OSX 10.7 and it almost works (scanner is now seen by OS but will not function with Canon toolbox.) I think there are now conflicts with these SANE files. Which folders do they get installed into?

    • @Allan :

      Sorry to hear this doesn’t work for you yet.

      Info about uninstalling is in the original post, please see the last paragraph [including links] :
      If you want to un-install the TWAIN SANE drivers, either use an un-installer application like AppCleaner or follow the instructions for manual un-install as outlined in Mattias Ellert’s FAQ (last question & answer).

      Good Luck & enjoy 😉

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