fixed : use unsupported scanner in OSX 10.11 El_Capitan

Question :

I have a Canon CanoScan LiDE 20 that used to work perfectly in MacOSX 10.6 Snow Leopard. But now I’ve bought a new Mac which runs OSX 10.11 El_Capitan, I can’t seem to install it, since Canon doesn’t update the drivers anymore.

What can I do ?

Answer :

In OSX 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks, 10.10 Yosemite and 10.11 El_Capitan, any TWAIN-supporting scanner can be used without any additional software.

A list of supported scanners for OSX 10.9 Mavericks can be found here.

Here’s a quick step-by-step instruction :

– connect your scanner directly to your Mac using a USB-cable

– open the System Preferences

– then click on “Print & Scan”

– then, just below in the list of printers on the left, click on the “+”-sign

– that will bring up the “Add”-window, which enables you to add a new printer or scanner

– if your scanner is TWAIN-supporting, it will show up there, and you just need to select it and click on the “Add”-button

– then it will be listed in the previous (“Print & Scan”) System Preferences window, and if you select it (and you put a piece of paper or a photo in the scanner), a Scanning Preview window will show up, allowing you to scan your document to file or eMail or something else…

but…

…for some printers, like the Canon CanoScan LiDE 20 and LiDE 30, the TWAIN-drivers are not included in OSX. In that case, you will need to install some generic (FREE) TWAIN-drivers :

IMPORTANT : do not forget to read this entire post, even all the notes at the bottom ! e.g. if you have an old CanoScan scanner, you might have to reinstall TWAINbridge.app also !

– for OSX 10.11 El_Capitan, download and install these files (in this same order) and restart you Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

LibUSB for OSX 10.11

SANE Backends for OSX 10.11

SANE Preference Pane for OSX 10.11

TWAIN SANE Interface for OSX 10.11

for OSX 10.10 Yosemite, download and install these files (in this same order) and restart you Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– for OSX 10.9 Mavericks, download and install these files (in this same order) and restart your Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– for OSX 10.8 Mountain Lion, download and install these files (in this same order) and restart your Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– for MacOSX 10.7 Lion, download and install these files (in this same order) and restart your Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– if these files do not turn into regular .pkg-files when you click on them, you need unTAR-software like this :

The Unarchiver

– if you get an error-message telling you you can’t install this software (these drivers) since the are not from Apple-appoved developers, you need to :

– open the System Preferences

– then click on “Security & Privacy”

– then make sure the “General”-tab is selected

– click the padlock in the lower left corner and provide an Administrator name & password to unlock the padlock

– then at “Allow applications downloaded from:” select “Anywhere”

– and exit the System Preferences to make this setting stick

Note #1 :

TWAIN-supporting drivers (like SANE and the ones that come with OSX) will enable you to directly scan from within various applications like Photoshop, MS Word, GraphicConverter, OmniPage and OSX’s built-in Image Capture. [ please also read Note #7 and #8 for more tips on this ! ]

Alex Scheider has written a special SANE scanner app for OSX 10.7 and newer, you can download it here. A screenshot can be found here[haven’t tested it, so feedback on this is welcome]

Note #2 :

when using the SANE drivers, you will probably not be able to use the ‘one click’-buttons that are on the scanner itself…

Note #3 :

if your scanner lets you scan the first time, but after shut-down and restart scanning seems impossible because OSX can’t find the scanner, just plug-out the scanner’s USB-cable and plug it back in and everything should work again…

Note #4 :

if the “Scan”-button remains grayed-out, make sure that you have selected an area to scan… (put differently : if “Selection:” is set to “Off”, you will need to select an area to scan before the “Scan”-button will be ready to use…)

Note #5 :

if you get a distorted scan when scanning in landscape view (or any other rotated view), just scan normally in portrait view and rotate the scanned image afterwards (in Preview app or another image editing program, like Photoshop or Graphic Converter)

Note #6 :

if you are not able to scan as a JPEG (.jpg-flie), just scan as a TIFF (.tif-file) and convert the scanned image afterwards (in Preview app or another image editing program, like Photoshop or Graphic Converter)

Note #7 :

if your scanner doesn’t show up in Image Capture (especially in OSX 10.9 Mavericks), use this workaround :

go to System Prefecences –> Printers & Scanners –> [your scanner] –> Scan –> Open Scanner

Note #8 :

if your scanner doesn’t show up in Photoshop (especially in OSX 10.9 Mavericks), try this workaround :

go to Applications –> Adobe Photoshop CS# –> Adobe Photoshop CS# –> type “CMD” + “i” key-combo (on your keyboard) –> (in the Get Info window) select “Open in 32 bit mode” and exit Get Info

then open Adobe Photoshop (CS#-version) –> File –> Import –> SANE

Note #9 :

another option that might just work to get SANE drivers to connect with ImageCapture and Photoshop (especially if you have an older CANON scanner) is (re)installing the TWAINbrigde.app that Jan Egil has ready for download on his website.

for now, there is no version of TWAINbridge.app that runs in OSX 10.11 El_Capitan, the alternative seems to be to use the old CanoScan Toolbox 5.0 software that can be found on the Canon website or here

Credits :

Matias Ellert and the Open Source developers of the SANE project

…and a special thanks to Mónica, Jorge Blasio, torrealta, dencho, BobD and Jan Egil for Note #7, #8 and #9 ! [see comments below]

If you encounter any problems with these SANE drivers for OSX, try contacting Mattias Ellert directly as indicated here.

If you want to un-install the TWAIN SANE drivers, either use an un-installer application like AppCleaner or follow the instructions for manual un-install as outlined in Mattias Ellert’s FAQ (last question & answer).

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fixed : use unsupported scanner in OSX 10.10 Yosemite

UPDATE : an updated version of this post can be found here : 

fixed : use unsupported scanner in OSX 10.11 El _Capitan

—————————————————–

Question :

I have a Canon CanoScan LiDE 20 that used to work perfectly in MacOSX 10.6 Snow Leopard. But now I’ve bought a new Mac which runs OSX 10.10 Yosemite, I can’t seem to install it, since Canon doesn’t update the drivers anymore.

What can I do ?

Answer :

In OSX 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks and 10.10 Yosemite, any TWAIN-supporting scanner can be used without any additional software.

A list of supported scanners for OSX 10.9 Mavericks can be found here.

Here’s a quick step-by-step instruction :

– connect your scanner directly to your Mac using a USB-cable

– open the System Preferences

– then click on “Print & Scan”

– then, just below in the list of printers on the left, click on the “+”-sign

– that will bring up the “Add”-window, which enables you to add a new printer or scanner

– if your scanner is TWAIN-supporting, it will show up there, and you just need to select it and click on the “Add”-button

– then it will be listed in the previous (“Print & Scan”) System Preferences window, and if you select it (and you put a piece of paper or a photo in the scanner), a Scanning Preview window will show up, allowing you to scan your document to file or eMail or something else…

but…

…for some printers, like the Canon CanoScan LiDE 20 and LiDE 30, the TWAIN-drivers are not included in OSX. In that case, you will need to install some generic (FREE) TWAIN-drivers :

for OSX 10.10 Yosemite, download and install these files (in this same order) and restart you Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– for OSX 10.9 Mavericks, download and install these files (in this same order) and restart your Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– for OSX 10.8 Mountain Lion, download and install these files (in this same order) and restart your Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– for MacOSX 10.7 Lion, download and install these files (in this same order) and restart your Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– if these files do not turn into regular .pkg-files when you click on them, you need unTAR-software like this :

The Unarchiver

– if you get an error-message telling you you can’t install this software (these drivers) since the are not from Apple-appoved developers, you need to :

– open the System Preferences

– then click on “Security & Privacy”

– then make sure the “General”-tab is selected

– click the padlock in the lower left corner and provide an Administrator name & password to unlock the padlock

– then at “Allow applications downloaded from:” select “Anywhere”

– and exit the System Preferences to make this setting stick

Note #1 :

TWAIN-supporting drivers (like SANE and the ones that come with OSX) will enable you to directly scan from within various applications like Photoshop, MS Word, GraphicConverter, OmniPage and OSX’s built-in Image Capture. [ please also read Note #7 and #8 for more tips on this ! ]

Alex Scheider has written a special SANE scanner app for OSX 10.7 and newer, you can download it here. A screenshot can be found here[haven’t tested it, so feedback on this is welcome]

Note #2 :

when using the SANE drivers, you will probably not be able to use the ‘one click’-buttons that are on the scanner itself…

Note #3 :

if your scanner lets you scan the first time, but after shut-down and restart scanning seems impossible because OSX can’t find the scanner, just plug-out the scanner’s USB-cable and plug it back in and everything should work again…

Note #4 :

if the “Scan”-button remains grayed-out, make sure that you have selected an area to scan… (put differently : if “Selection:” is set to “Off”, you will need to select an area to scan before the “Scan”-button will be ready to use…)

Note #5 :

if you get a distorted scan when scanning in landscape view (or any other rotated view), just scan normally in portrait view and rotate the scanned image afterwards (in Preview app or another image editing program, like Photoshop or Graphic Converter)

Note #6 :

if you are not able to scan as a JPEG (.jpg-flie), just scan as a TIFF (.tif-file) and convert the scanned image afterwards (in Preview app or another image editing program, like Photoshop or Graphic Converter)

Note #7 :

if your scanner doesn’t show up in Image Capture (especially in OSX 10.9 Mavericks), use this workaround :

go to System Prefecences –> Printers & Scanners –> [your scanner] –> Scan –> Open Scanner

Note #8 :

if your scanner doesn’t show up in Photoshop (especially in OSX 10.9 Mavericks), try this workaround :

go to Applications –> Adobe Photoshop CS# –> Adobe Photoshop CS# –> type “CMD” + “i” key-combo (on your keyboard) –> (in the Get Info window) select “Open in 32 bit mode” and exit Get Info

then open Adobe Photoshop (CS#-version) –> File –> Import –> SANE

Note #9 :

another option that might just work to get SANE drivers to connect with ImageCapture and Photoshop (especially if you have an older CANON scanner) is (re)installing the TWAINbrigde.app that Jan Egil has ready for download on his website.

Credits :

Matias Ellert and the Open Source developers of the SANE project

…and a special thanks to Mónica, Jorge Blasio, torrealta, dencho, BobD and Jan Egil for Note #7, #8 and #9 ! [see comments below]

If you encounter any problems with these SANE drivers for OSX, try contacting Mattias Ellert directly as indicated here.

If you want to un-install the TWAIN SANE drivers, either use an un-installer application like AppCleaner or follow the instructions for manual un-install as outlined in Mattias Ellert’s FAQ (last question & answer).

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fixed : how to stop Safari’s autocorrect when I typ my eMail-address ?

Question :

Recently I have encountered some extremely frustrating behavior of Safari :

whenever I need to typ my eMail-address in any online form, Safari screws up my eMail-address even though I’m 100% sure I’ve typed correctly !

I’ve figured out that this is because the automatic spelling corrector in Safari doesn’t recognize my name when I typ it without any capitals, and then thinks I’ve made a typo (even before I have typed the @ in my eMail-address) and then instantly autocorrects it to some similar word from the dictionary…

How can I stop Safari from such idiotic and frustrating behavior ?

 

Answer :

The spelling corrector in Safari isn’t a separate spelling corrector, but it’s OSX’s system-wide spelling corrector. So the simplest option is to either shut off OSX’s built-in spelling corrector alltogether, or to learn it to recognize your eMail-address.

Here’s how to do that :

– go to the Apple-icon top-left in the main menu bar

– in the pulldown menu that appears, click on “System Preferences”

– in the “System Preferences”-window that opens, click on “Keyboard” [in OSX 10.11 El_Capitan and OSX 10.10 Yosemite] or “Language & Text” [in OSX 10.8 Mountain Lion and MacOSX 10.6 Snow Leopard] (for other versions of OSX and MacOSX, you might need to click on one of the other icons)

– in the “Keyboard”-window (or “Language & Text”-window) that opens, click on the “Text”-tab

– then click on the “+”-button below the “Replace/With”-table

– then, at “Replace” typ the part of your eMail-address that is on the left of the @-sign (normally, that would be your name without capitals, sometimes with a dot or an underscore between your first and your last name), and at “With” typ exactly the same (so, the left part of your eMail-address)

Note : to shut of OSX’s automatic spelling corrector entirely, you could remove the checkmark in front of “Correct spelling automatically”, but I would suggest the method mentioned above as the better option

…that’s it !

enjoy 😉

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fixed : shared disks not visible in Finder

Question :

When I’m at home, I usually am able to see my Time Capsule in the paragraph named “Shared” in the shortlist on the left side of each Finder window.

But today, I don’t even see the “Shared” paragraph… How can I connect to my Time Capsule to view the files I’ve stored on it ?

Answer :

There can be several causes for your problem, but these two are the most common :

#1. you have accidentally switched off viewing of shared volumes in the Finder preferences

to correct this :

– click on the Finder icon in the Dock (the half-blue-half-grey square-face icon)

– then, in the top menu bar, go to Finder –> Preferences

– in the window that opens, click on the “Sidebar” tab

– then, in the “Show these items in the sidebar:” list, make sure there’s a checkmark in front of “Connected servers” (in the “Shared” paragraph)

– then close the Finder Preferences and you’re done ; enjoy !

#2. OSX has automatically logged on to a different WiFi-network than your primary WiFi-network (getting logged on to your Guest-network can cause this problem for instance…)

to correct this :

– click on the AirPort/WiFi-icon in the top menu bar (the ‘piece of pie’-icon)

– in the list of available WiFi-networks that appears, click “Turn Wi-Fi off”

– then click on the AirPort/WiFi-icon in the top menu bar again, click “Turn Wi-Fi on”, wait for the available WiFi-networks to appear in the list, then select your primary WiFi-network to connect to

– this should resolve your problem, but to make sure your Mac won’t auto-connect to the wrong WiFi-network again, do this also :

– go to the Apple-icon (top-left in the top menu bar) –> System Preferences –> Network

– in the window that opens, select “Wi-Fi” in the shortlist on the left

– then click the “Advanced”-button

– in the window that opens, select the “Wi-Fi”-tab and scroll down though the list of “Preferred Networks:” until you come to the name of your Guest-network (or other WiFi-network you unwillingly connected to)

– then click on the ‘Minus-sign”-button to delete your Guest-network (or alike) from the list of preferred networks, then click the ‘OK’-button to save and exit

…that’s it !

enjoy 😉

Note : if situation #1. occurs, your Time Machine backup would still be operating, but if situation #2. is the case, Time Machine won’t be able to see your Time Capsule either, even if you have internet access…

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fixed : calendar entries are transferred, but time is not in sync

Question :

I am trying to get my appointments from my iPhone to sync with my Mac, but something weird is happening… the appointments I create on my iPhone do appear in the Calendar app on my Mac, so they are syncing, but for some reason they are not appearing at the right time of day…

…what can be wrong ?

Answer :

Make sure you have set the same Time Zone on your Mac and on your iPhone.

On your Mac, in OSX, set it correctly in 2 places :

1st- go to System Preferences –> Date & Time –> Time Zone ; and put a checkmark at “Set time zone automatically using your current location” (or choose your current time zone on the map manually)

2nd- in the Calendar app (previously called iCal) go to Calendar –> Preferences –> Advanced –> put a checkmark at “Turn on time zone support”

On your iPhone (or iPad), in iOS, set it correctly in 2 places also :

1st- go to Settings –> General –> Date & Time –> Time Zone

2nd- go to Settings –> Mail, Contacts , Calendars –>  CALENDARS –> Time Zone Support

…if all is set to the same time zone, your syncing problem should be solved

Enjoy !

😉

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fixed : OSX refuses to install app from “unidentified developer”

Question :

I have an app that I have been using in the past, and I now recently, I was in a situation where I needed that same app, so I downloaded the latest version and tried to install, but I get a message that reads “[app name] can’t be opened because it is from an unidentified developer”…

Isn’t there any option to install the software anyway ?

Answer :

Installing this app is being blocked by the Gatekeeper function that has been in MacOSX since the last versions of MacOSX 10.7 Lion (Gatekeeper was introduced with upgrade 10.7.5 to be exact).

More info on Gatekeeper can be found here.

If you have good experience with the product and you are sure you have downloaded the installer from a reliable source, you can install the app regardless of the warning.

To do so, do one of these :

– go to the icon of the app, right-click (option-click) on it, and select “Open” from the pulldown menu

– go to System Preferences, then to Security & Privacy, and in the window that opens, select the “General”-tab, then leave “Allow apps downloaded from:” at “Mac App Store and identified developers” ; beneath that, you will see a text “[app name] was blocked from opening because it is not from an identified developer”… there you should click on the “Open Anyway”-button… using that, the rest of the install-process will go as expected

Enjoy !

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