Question :
when I tried to print to my Samsung printer via my Home-network today, the spooling process was very slow, then hung, and then a printed page rolled out of the printer with this text only :
SPL-C ERROR – Disconnected from Host. Please check the connection and try again.
POSITION : 0x3dc5 (252981)
SYSTEM : src_5.59/os_hook
LINE : 1978
VERSION : SPL-C 5.59 05-04-2012
So I restarted the printer, made sure there wasn’t any paper stuck, and tried again. This time I the spooling process was very slow again, hung again, and a similar page rolled out of the printer with this text :
SPL-C ERROR – Disconnected from Host. Please check the connection and try again.
POSITION : 0x15ea5 (89765)
SYSTEM : src_5.59/os_hook
LINE : 1978
VERSION : SPL-C 5.59 05-04-2012
So despite the difference in ‘position’, the problem remained.
What can I do to solve this ?
Answer :
This seems to be a weird bug popping up on some Samsung printers connected to Macs once in a while. To solve this problem, do this :
- quit any printing jobs that are active
- shut down the printer (take the power cable out)
- on your Mac, go to System Settings > Printers & Scanners
- there, delete the problematic printer (by selecting it in the list and clicking the minus-button)
- then, restart your Mac
- switch the printer back on (reconnect the power cable)
- login on your Mac
- go to System Settings > Printers & Scanners
- add the printer to the list again (by clicking on the plus-button, and selecting it from the printers found)
- then close the System Preferences and try printing your document again
That’s it !
enjoy 😉