Question :
I have had a Ubigi SIM in my car for a few years now. Now I will be travelling to Asia this summer and I want to add an eSIM to my (rather recent) iPhone to have a far more interesting data plan than using my pan-european voice&data-plan outside of Europe…
I’ve downloaded the eSIMs-app on my iPhone to search for and compare various eSIM providers… since Ubigi had one of the most interesting data-plans and I already have a Ubigi SIM in my car that I am very happy with, I decided to go for the Ubigi eSIM as well…
I was asked to install the Ubigi-app on my iPhone, which I already have (since I need it for my car’s SIM), so I can skip that step and proceed… only to find that in the Ubigi-app I do not get the option to add an Asian data-plan, I am only seeing options to upgrade European data-plans… I’ve looked on the Ubigi-website, but there is no mention of this problem, and I can’t seem to be able to connect to the Ubigi Helpdesk (maybe because it’s a weekend now).
What am I doing wrong ? And how can I fix this ?
Answer :
Yes, it’s odd that Ubigi didn’t consider this option when setting up their app… for now the only solution is to log-out with your current Ubigi-account (the one from your car’s SIM) and create a second/new Ubigi-account… just make sure to use a different eMail-address than the one you used for your car’s SIM… and then log-in to the Ubigi-app using that second Ubigi-account.
Yes, is a little bit of a hassle, especially since switching back and forth between the two accounts is needlessly time-consuming… but for now (until Ubigi adds this option to it’s app) this is the only way to get it to work…
Just remember that as long as you are abroad, you are probably not with your car, and the other way around, so switching will only be needed when you step into the plane and when you return home…
Note : the option to create an extra eSIM on your iPhone is available on iPhone XR, iPhone XS, iPhone XS Max, iPhone SE 2 and all versions of iPhone 11 and newer (so all iPhones introduced from 2018 onwards) and all cellular-equipped iPad variations introduced since fall of 2018. A complete list of iPhones & iPads with eSIM capability can be found here.
That’s it !
enjoy 😉


