Tag Archives: Memory Full

fixed : Mac’s internal storage nearly full due to iOS Files

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Question :
My Mac is slow, and I can’t install updates anymore… I found out, by looking in Settings > General > Storage, that I only have about 5 GB of free space… and after the waiting for the internal storage volume bar to color up and indicate which types of files take up most space, I found out (by clicking on it) that the Applications have two sections : not only Applications (which are the installed macOS Applications I presume), but also something called “iOS Files” which take up about 45 GB…

What are those iOS Files ? and can I delete them to free up memory space ?

Answer :
Yes, it can be a good idea to free up some free space on the internal memory of your Mac by deleting those iOS Files. They are in fact backups of your iPhone(s), which you don’t need on your Mac if your iPhone is being backed up to iCloud.
Basically there are 2 ways of deleting these iOS Files from your Mac, one is deleting them without connecting your iPhone to your Mac, the other is a way that requires your to connect your iPhone. But if you have so little free space left (only a few GBs) you will need to combine the two to solve your problem :

  • first, make sure your iPhone is being backed up to iCloud, so open your iPhone
  • then, open the Settings.app
  • in the Settings window that opens, click on your Account ( your Own Name )
  • in the Account window that opens, click on iCloud
  • in the iCloud window, go to the “Saved to iCloud” chapter and click on “See All”
  • in the Saved to iCloud window, make sure taht everything that you want to include in your backups turned ON
  • then, go back into the iCloud window, go to the “iCloud Backup” chapter and click on it
  • in the iCloud Backup window that opens, make sure that “Back Up This iPhone” is switched ON
  • then, click “Back Up Now”
  • when the backup is finished, go to your Mac
  • on your Mac, open the Finder.app
  • when the Finder window is open, press the [CMD]+{SHIFT]+[G] key combo on your keyboard
  • in the search window that opens, in the search field, typ the following :
  • ~/Library/Application Support/MobileSync/Backup
  • then press Enter
  • in the Finder window that opens you will see a folder named Backup
  • drag&drop that Backup folder onto your Trash
  • then, empty the Trash
  • when warned that some files can’t be deleted, just continue
  • when the emptying has finished, open the Trash and drag the Backup folder back into the location that it used to be in ( which is in the MobileSync folder inside the Application Support folder )
  • now your Mac should have a lot more memory space freed up, but you’re not finished yet
  • now, connect your iPhone to your Mac using a USB or USB-C cable
  • on your Mac allow “trust this computer’, and unlock your iPhone by using your unlock passcode or face-recognition
  • NOTE : if you get a warning that a software update is needed for your Mac to recognise your iPhone, install that update first
  • now, your iPhone will appear in the sidebar of the Finder
  • when your iPhone shows up, click on it
  • in the iPhone’s settings window that opens, click on the General tab
  • then, in the General tab, in the Backups chapter, choose “Backup your most important data on your iPhone to iCloud”
  • then, go on to the Options chapter, make sure that only “Manually manage music, movies and TV shows” is checked and click the Apply button
  • then, exit the iPhone in the Finder and unplug the iPhone’s cable from your Mac
  • now, open the Finder.app again and press the [CMD]+{SHIFT]+[G]
  • in the search filed that opens, again, typ the following :
  • ~/Library/Application Support/MobileSync/Backup
  • and press Enter
  • now, in the window that opens, click on the Backup folder
  • when the Backup folder opens, drag&drop all it’s contents ( usually only one folder with an unpronounceable name ) to the Trash
  • then empty the Trash
  • and close the Finder.app
  • That’s it !

enjoy 😉

fixed : Storage Full error warning on AppleWatch 3

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Question :

I have an AppleWatch 3 (or Series 3 as it is officially called) and a few days ago, an warning message popped up saying there its memory is full.

The warning reeds :
Storage Full Try removing music or photos using the AppleWatch app on iPhone.

but… when I go to the Watch app on my iPhone, there are no photos or music that I can erase…

What can I do to solve this ?

Answer :

In case you get a ‘Storage Full’ warning and you have an AppleWatch Series 3, your only option is to Unpair & Update, as you cannot erase any content manually. If you have a newer AppleWatch (an SE-Series, Series 4 or up) you can erase some content manually, so you could restart you AppleWatch and see if that helps, or you could try freeing up space by deleting media or apps. Here’s how to Unpair & Update :

  • on your iPhone, open the Watch-app
  • now, make sure your AppleWatch and iPhone are close together during the entire process (so the connection between the two will not be broken)
  • in the Watch-app, click the My Watch icon (bottom left) first, then click “My Watches” (top left)
  • in the “All Watches” window that opens, make sure that the AppleWatch you want to unpair is selected ( not really relevant if you only have one AppleWatch )
  • then, click on the INFO-icon (the i-in-a-circle icon) next to the selected AppleWatch
  • in the “Apple Watch” window that opens, click on “Unpair Apple Watch” (bottom left)
  • then, type your AppleID password when asked
  • note : upon request, make sure to select to keep your cellular plan if you have a GPS+Cellular AppleWatch
  • now click to confirm the unpairing
  • note : if you get a message that the unpairing might have gone wrong, and the AppleWatch is no longer listed in the Watch-app on your iPhone, try resetting your AppleWatch by long-pressing the Side Button until the SOS-slider appears ; then click the power button that also appeared (top right) ; if that still doesn’t unpair the AppleWatch properly, select “Erase all content” from the Settings menu
  • note : upon request, disable Activation Lock by entering your AppleID password
  • your iPhone will now create a backup of your AppleWatch’s content & apps before erasing your AppleWatch (if needed, you can use that backup to restore to a ‘clean’ Apple Watch)
  • after the AppleWatch has been erased, start by setting it up as a new AppleWatch
  • to do so, make sure your AppleWatch and iPhone are close together and follow the onscreen instructions
  • when done, you have a ‘new’ (but ’empty’) AppleWatch, and the latest available version of WatchOS will be installed
  • now, you will probably want to reinstall your apps & content from your backup – to do so, do this :
  • unpair the AppleWatch again
  • then setup your AppleWatch once again from your iPhone, but this time, upon request, choose “restore from backup” (not “set up as new”)

that’s it !

enjoy 😉