Question :
My children have an iPad with a managed account ; they can’t buy any apps from the iTunes App Store nor can they do any In-App Purchases without my approval ; every time they want to buy something from their iPad, I get a message on my iPhone that I need to approve the purchase.
This normally works without a flaw, but today when my children asked for a new app, I got the approval question message on my iPhone, but when I opened it, the iTunes App store wouldn’t load ; the page stays blank and the wheel keeps on spinning… no matter how many times I try… same thing every time… even restarting my iPhone didn’t help…
What is wrong ?
Answer :
Since the introduction of iOS 11, there’s also a new version of the iTunes App Store as you might have noticed… now this new App Store was made more consumer-friendly as it does no longer show you apps that can’t run on your device.
This ‘consumer-friendliness’ has introduced a flaw (or rather a bug) : on your iPhone you can no longer see iPad-only apps in the App Store… that turns out to be problematic for the approval process : as your iPhone can’t show the app your children want to purchase for their iPad, you can’t approve it…
Until Apple fixes this, the only option is to approve the purchase from your own iPad… (so I sure hope you have one…) or temporarily switch of limitations on your children’s iPad…
NOTE : even approval from iTunes on your Mac isn’t an option, as Apple has stripped the iOS Apps section from the iTunes app recently…
