fixed : AppleID password not accepted on Apple website

Question :

I am trying to make a reservation for a repair of my iPhone through the Apple website, and I can go through all the steps until I need to give my password to login with my Apple ID… it just won’t accept the correct password !

What is going on ? And How can I fix this ?

Answer :

Yes, it’s bizar that Apple isn’t clear why this doesn’t work the way you would expect it to…
But the solution is simple :

  • when you get the “Do you want to sign in to dims.apple.com with your AppleID?” window, click the blue “Continue with Password” button
  • then you will get the “Sign in with Apple” window… and then, DO NOT enter your AppleID password !! ; you need to enter the password you use to unlock your Mac !!

…there is some (weird Apple) logic behind this, but it is completely unclear why Apple made this so confusing… [ Apple is asking for your password to unlock your passwords keychain in Safari ; but you will only get that from the text “Continue to login on Safari for the user” AFTER you have figured out some other way what the solution is… ]

On the other hand… that’s it !

enjoy 😉

solved : where does FindMy.app alert “Replace the battery on left soon” come from ?

Question :

Today, on my iPhone I got a message from FindMy.app in my closed screen Notifications, and it is rather cryptic : “Replace the battery on left soon” and soon after I read it, it seems to have changed to “Replace the battery on right soon”… I have no idea what this is about (maybe because the message is not in proper English and makes not sense in that respect either)…

When I clicked on this alert message, the FindMy.app opened showing one of my AIrTags. But since my AirTags are only a few months old, I can’t imagine their batteries are already running low…

What is going on ?

Answer :

What if I tell you that the new AirPods Pro 2 (so the 2022 version) have AirTag-technology and software to make them easier to find ?

Do you also have the new AirPods Pro 2 maybe ?

The current version of the AirPods Pro 2 software has a bug in it that causes erratic alert messages in FindMy.app. You might encounter any of these alerts :

  • Replace the battery on right soon.
  • Replace the battery on left soon.
  • Replace the battery on Case soon.

So, you can deny these alerts. All you can do is hope that Apple fixes this in a software update asap.

enjoy !