fixed : create a Custom Desktop Shortcut for your printer, scanner (or any application)

Question :
I tried your solution to create an alias on my Desktop (or in the Dock) for my printer and my scanner using customised aliases, and it works great… however, it does no longer work since I now have 2 Macs using the same iCloud account… the iCloud Syncing messes up the aliases ; the linking does not work properly any longer, and the custom icons are being replaced by the official Image Capture icon and the official Print Center icon…

Isn’t there any way to fix this ?

Answer :
Yes, there is !
If you want to recreate the old, but beloved Desktop Printer and Desktop Scanner in current-day macOS, do this :

NOTE : this works for any application that you want ot use with a custom icon without runnig the risk of iCloud Syncing messing up the custom icon

– open a new Finder window
– open the Applications folder
– typ ‘automator’ in the search field (top right)
– open the Automator app
– when asked ‘Choose a type for your document:’, choose an ‘Application’
– then click the blue ‘Choose’ button
– in the window that opens, typ ‘open’ in the search field
– from the shortened list, choose ‘Lauch Application’ and drag&drop it onto the gray area on the right (where it says “Drag actions or files here to build your workflow.”)
– now the ‘Launch Application’ action will appear and ‘Contacts’ will be listed as the default app to be opened
– click on ‘Contacts’ and choose ‘Image Capture’ (if you want to create a Custom Desktop Shortcut for a scanner) or choose ‘Other…’ and in the window that opens the Applications folder, first find the Utilities folder and inside the Utilities folder choose ‘Print Centre’ (if you want to create a Custom Desktop Shortcut for a printer)
– then, in the top menu bar click on ‘File’
– and in the pulldown menu that opens, choose ‘Save’
– in the window that opens, at ‘Save As:’ typ the name of your scanner (or printer), leave ‘File Format:’ at Application and change ‘Where:’ to Desktop
– then click the blue ‘Save’ button
– then on your Desktop, right-click on the robot icon that has your scanner (or printer) name beneath it
– from the pulldown menu that appears, choose ‘Get Info’
– then, drag&drop your custom scanner icon (or printer icon) onto the tiny icon in the left top cornet of the Get Info window
– then click the red button (top left) to close the Get Info window
– you will now see your Desktop Scanner Shortcut (or Desktop Printer Shortcut) on your Desktop
– click on it to see if it works correctly
– if you want, you can drag&drop the Desktop Scanner/Printer Shortcuts to the (left/main) applications side of the Dock and once the icons appear in the Dock, you can move the originals to your Applications folder
– or… if you want to save some extra space in the Dock, you can create a new folder, name it ‘Print & Scan’ (or something alike), drag&drop the Desktop Scanner/Printer Shortcuts into it, drag&drop the folder in the (right) documents/folders side of the Dock, right-click on the folder in the Dock and in the popup menu set ‘View content as’ to ‘Fan’ and then move the ‘Print & Scan’ folder to your Documents folder

That’s it !

enjoy 😉

tip : a more affordable alternative for the Apple Studio Display

Question :
I used to have an Apple Cinema Display and I loved it… I have had it for about 15 years, but recently it broke down… I tried to find someone or someway to repair it as I thought it could just be something simple, but since it’s so old there isn’t any warranty and no repair parts…
I will have to buy a replacement… but the current Apple Studio Display (from 2022) and the Apple Pro Display XDR are completely over-budget… since they cost at least €1.500…
I understand that some professional users might have a need for something like that, but for me, something a little more basic (and cheaper) would probably do just fine…

Is there any more affordable display that is especially suited for use with my Mac ?


Answer :
Yes, there is.
BenQ has released a display (in 2 different sizes) that is specially developed for allround use with a MacBook (or Mac mini) : MA270U and MA320U.
These are both 4K-screens (both 3840×2160 pixels, so no need for the 32″ if you are within 1m of the screen), and the rest of the specs are equal : tilt-able screen (90º rotation), adjustable stand, anti-reflective screen surface, 2x USB-C, 2x regular USB-A, 2x HDMI2.0, 2x 3W stereo speakers and a headphone-jack. One of the USB-C ports is 90W powered to allow for ‘single cable’ data & charging connection to a MacBook (Pro/Air). And using the FREE BenQ Diplay Pilot 2 software, you can clone, sync & adjust the display (and audio) settings from your MacBook (Pro/Air).

This is the download link for the Display Pilot 2 software.

The regular price of the 27″ version (MA270U) is €500, so check out below if you can get a better price on Amazon [we get a tiny fee if you buy anything using these links, but you will not be paying anything extra] :

BenQ 27″ Monitor for MacBook (MA270U) on Amazon US
BenQ 27″ Monitor for MacBook (MA270U) on Amazon UK
BenQ 27″ Monitor for MacBook (MA270U) on Amazon DE

The regular price of the 32″ version (MA320U) is €600, so check out below if you can get a better price on Amazon [we get a tiny fee if you buy anything using these links, but you will not be paying anything extra] :

BenQ 32″ Monitor for MacBook (MA320U) on Amazon US
BenQ 32″ Monitor for MacBook (MA320U) on Amazon UK
BenQ 32″ Monitor for MacBook (MA320U) on Amazon DE

Note 1 : as mentioned before, both of these screens are 4K, so you will not get more pixels (so no extra screen space), just bigger pixels (which some might even regard as a ‘less sharp’ picture…), so do you really want to pay €100 extra for that ?

Note 2 : using the BenQ DP1310 docking station, you can hook up 3 monitors with 4K-resolution simultaneously to any Silicon (M1/M2/M3) Mac.
(due to hardware limitations only Macs with the M1 Max, M2 Max and M3 Max cpu-versions can directly connect to more than 2 monitors with 4k-resolution simultaneously, find more retails on this here).

The regular price of the DP1310 Dock is ca. €300, so check out below if you can get a better price on Amazon [we get a tiny fee if you buy anything using these links, but you will not be paying anything extra] :

BenQ beCreatus DP1310 dock on Amazon US
BenQ beCreatus DP1310 dock on Amazon UK
BenQ beCreatus DP1310 dock on Amazon DE

Note 3 : the BenQ Display Pilot 2 software can also be used for other BenQ monitors :
EW2790U 
MA320U / MA270U 
RD240Q / RD280U / RD280UA / RD320U / RD320UA
PD3220U / PD2725U / PD3420Q / PD2706U / PD2706UA / PD2705U / PD2705UA / PD3205U / PD3205UA / PD2506Q / PD2705Q / PD3225U / PD3206U / PD2706QN
and the previous version of the Display Pilot software (version 1) is available for these BenQ monitors :
PD2500Q / PD2700Q / PD2700U / PD2720U / PD3200Q / PD3200U

enjoy 😉



fixed : how many 4K screens can my M1/M2/M3/M4 Mac handle simultaneously ?

Question :
I have an M3 MacBook that I would like to use with 2 external 4K monitors for my work setup, so I bought an extra 4K monitor, but when I tried to connect it to my MacBook, it didn’t work… What is wrong ?

How many displays can I connect to my M3 MacBook simultaneously ?


Answer :
There are hardware limitations to how many additional screens you can connect to a Silicon (M1/M2/M3/M4) Mac, and they are not the same for the basic M-version, the Pro-version and the Max-version. Actually, it’s quite confusing, because there’s also variation in what you can connect using either Thunderbolt or HDMI. Please find the number of external screens you can connect in the tables below [ warning ! the below may contain typos, do doublecheck on the official Apple website ] :

4K-resolutionover Thunderbolt onlyover Thunderbolt + HDMI
M1+1+1
M1 Pro+3+3
M1 Max+3+4
M2+1+1
M2 Pro+2+2
M2 Max+3+4
M3+2 (but only with lid closed)+2 (but only with lid closed)
M3 Pro+2+2
M3 Max+3+4
M4+2+2
M4 Pro+2+2
M4 Max+4+4
6K-resolutionover Thunderbolt onlyover Thunderbolt + HDMI
M1+1+1
M1 Pro+2+2
M1 Max+3+3
M2+1+1
M2 Pro+2+2 (but HDMI max. 4K)
M2 Max+3+4 (but HDMI max. 4K)
M3+2 (but 2nd max. 5K)+2 (but HDMI max. 4K)
M3 Pro+2+2 (but HDMI max. 4K)
M3 Max+3+4 (but HDMI max. 4K)
M4+2+2 (but HDMI max. 4K)
M4 Pro+2+2 (but HDMI max. 4K)
M4 Max+4 (daisy chaining needed)+4 (but HDMI max. 4K)
8K-resolutionover Thunderboltover Thunderbolt + HDMI
M1not possiblenot possible
M1 Pronot possiblenot possible
M1 Maxnot possiblenot possible
M2not possiblenot possible
M2 Pronot possible+1 (over HDMI only)
M2 Maxnot possible+1 (over HDMI only)
M3not possiblenot possible
M3 Pronot possible+1 (over HDMI only)
M3 Maxnot possible+1 (over HDMI only)
M4+1+1
M4 Pro+1+1
M4 Max+2+2

so… generally, all M1/M2/M3/M4 Macs can support at least one external 4K (or even 6K) screen, but if you want connect multiple external screens to your MacBook, you are probably goning to need a multi-monitor-hub, like the BenQ beCreatus DP1310 docking station.

The BenQ beCreatus DP1310 docking station will enable every silicon (M1/M2/M3/M4) MacBook to connect over USB-C to up to 3 external 4K screens (2 over HDMI and the 3rd over DP/DisplayPort).

The regular price of the DP1310 Dock is ca. €300, so check out below if you can get a better price on Amazon [we get a tiny fee if you buy anything using these links, but you will not be paying anything extra] :

BenQ beCreatus DP1310 dock on Amazon US
BenQ beCreatus DP1310 dock on Amazon UK
BenQ beCreatus DP1310 dock on Amazon DE

enjoy 😉

fixed : create a Desktop Scanner (one-click scanner access) in macOS 14 Sonoma

Question :
Back in the good old days of MacOSX we used to have direct access to our scanners using a one-click link (or ‘alias’) on the Desktop or in the Dock that was easily recognisable through a custom name and custom icon… most of the time this was referred to as the Desktop Scanner feature…
But with the introduction of macOS 13 Ventura that changed, Apple decided to make everything worse and more complex… access to Scanners was now hidden behind layers of multi-clicks… [click] Apple menu [click] System Settings [scroll down] Printers & Scanners [click] preferred scanner [click] Open Scanner…
And then the Image Capture application will open…

Anyway… in macOS 13 Ventura it was still possible to create a customised link in the Dock to have some kind of Desktop Scanner… but in macOS 14 Sonoma even that does no longer work… with some hocus-pocus you might be able to create a working link with a customised name, but the icon won’t be customisable, so quickly finding the correct scanner isn’t easy…
Utter & unnecessary bogus… Why ???

Isn’t there any option to have a ‘good old’ Desktop Scanner ?

——————————————————-

Updated Answer :
There is a better solution for this problem in this newer post :

fixed : create a Custom Desktop Shortcut for your printer, scanner (or any application)

——————————————————-


Answer :
Yes, it is still possible to get a Desktop Scanner with a customised name and icon… but it’s no longer possible to get it in the Dock, you can only get it on the Desktop… and it takes some work to set it up…

Note : since macOS 14 Sonoma uses the Signed System Volume (SSV) to protect original Apple Apps from being tampered with… it is no longer possible to even customize the icon of alias to an original Apple App and put that in the Dock…

To create a Desktop Scanner for an already installed scanner, do this :

  • in macOS, click on the Apple-icon (top-left) in the upper menu bar
  • in the pulldown menu that appears, click on System Settings
  • in the window that opens, scroll down the menu bar on the left and click on Printers & Scanners
  • then, on the right, in the Printers chapter, click on the scanner you want to create a Desktop Scanner for
  • in the window that opens, click on Open Scanner and the Image Capture app will open and the Image Capture app icon (an icon of a generic grey photo camera in front of a black background with tiny photos on it) will appear in the Dock ; if you did not have it installed in the Dock previously, it will be in the ‘recent apps’ chapter of the Dock (between the ‘docked apps’ on the left and the ‘docked files, links & folders’ on the right)
  • in the Dock, CMD-click on the Image Capture app icon and a finder window will open highlighting the Image Capture app (in the Utilities folder in the Applications folder)
  • now, CTRL-click on Image Capture in the Dock
  • in the popup menu that appears, click on Make Alias
  • in the smal grey popup Finder window that appears asking for your password, typ your computer password (the password you use to unlock your Mac from sleep) and click OK
  • then, drag&drop the “Image Capture alias” that was just created and highlighted in the Finder window onto your Desktop
  • then, on your Desktop, CTRL-click on the alias named Image Capture and in the pulldown menu that appears, click on Get Info
  • in the Image Capture Info window that opens, at Name & Extension, change the name to the name of the printer you want to have the Desktop Scanner for
  • then, find the custom icon you want to give to your Desktop Scanner and drag&drop it onto the tiny icon top left, if it’s an .icns icon file, or copy-paste it from another Get Info window it it’s a JPG, PNG or folder icon
  • >> if you already have a custom icon for your scanner, use that one
  • >> if you do not have a custom icon for your scanner yet, search in Google Images for “icon [name of your scanner]” and download that as a .icns icon file or as a .jpg, .jpeg or .png picture
  • now, if you don’t already have one, create a new folder on your Mac (e.g. inside your Documents folder), name it “Custom Icons” and save your custom scanner icon there, as you will probably need this again for every mayor upgrade of macOS from now on…
  • now, back in the Image Capture Info window, make sure you put a checkmark at “Locked” (just above the “More Info” chapter) to make sure you do not accidentally delete the Desktop Scanner
  • then, close the Image Capture Info window using the tiny red button top left
  • and in the Applications (Finder) window that is still open, you will see the “Image Capture alias” is still there… so, CTRL-click on it, choose “Move to Bin” and type your computer password in the popup window to remove it… then close the Applications (Finder) window
  • now you have a one-click Desktop Scanner on your Desktop, just like the old days !
  • move the Desktop Scanner to the most convenient place on your Desktop and you’re done…

    That’s it !
    enjoy 😉

fixed : create a Desktop Printer (one-click printer access) in macOS 14 Sonoma

Question :
Back in the good old days of MacOSX we used to have direct access to our printers using a one-click link (or ‘alias’) on the Desktop or in the Dock that was easily recognisable through a custom name and custom icon… most of the time this was referred to as the Desktop Printer feature…
But with the introduction of macOS 13 Ventura that changed, Apple decided to make everything worse and more complex… access to Printers was now hidden behind layers of multi-clicks… [click] Apple menu [click] System Settings [scroll down] Printers & Scanners [click] preferred printer [click] either Printer Queue or Options & Supplies…
And then the Print Center application will open… (where Options & Supplies can be accessed by clicking on the ‘sprocket’/’gear-wheel’ icon…)

Anyway… in macOS 13 Ventura it was still possible to create a customised link in the Dock to have some kind of Desktop Printer… but in macOS 14 Sonoma even that does no longer work… with some hocus-pocus you might be able to create a working link with a customised name, but the icon won’t be customisable, so quickly finding the correct printer isn’t easy…
Utter & unnecessary bogus… Why ???

Isn’t there any option to have a ‘good old’ Desktop Printer ?

——————————————————-

Updated Answer :
There is a better solution for this problem in this newer post :

fixed : create a Custom Desktop Shortcut for your printer, scanner (or any application)

——————————————————-


Answer :
Yes, it is still possible to get a Desktop Printer with a customised name and icon… but it’s no longer possible to get it in the Dock, you can only get it on the Desktop… and it takes some work to set it up…

Note : since macOS 14 Sonoma uses the Signed System Volume (SSV) to protect original Apple Apps from being tampered with… it is no longer possible to even customize the icon of alias to an original Apple App and put that in the Dock…

To create a Desktop Printer for an already installed printer, do this :

  • in macOS, click on the Apple-icon (top-left) in the upper menu bar
  • in the pulldown menu that appears, click on System Settings
  • in the window that opens, scroll down the menu bar on the left and click on Printers & Scanners
  • then, on the right, in the Printers chapter, click on the printer you want to create a Desktop Printer for
  • in the window that opens, click on Printer Queue and the Print Centre app will open and the Print Centre app icon (a dark grey generic printer icon) will appear in the Dock ; if you did not have it installed in the Dock previously, it will be in the ‘recent apps’ chapter of the Dock (between the ‘docked apps’ on the left and the ‘docked files, links & folders’ on the right)
  • in the Dock, CMD-click on the Print Centre app icon and a finder window will open highlighting the Print Centre app (in the Utilities folder in the Applications folder)
  • now, CTRL-click on Print Centre in the Dock
  • in the popup menu that appears, click on Make Alias
  • in the smal grey popup Finder window that appears asking for your password, typ your computer password (the password you use to unlock your Mac from sleep) and click OK
  • then, drag&drop the “Print Centre alias” that was just created and highlighted in the Finder window onto your Desktop
  • then, on your Desktop, CTRL-click on the alias named Print Centre and in the pulldown menu that appears, click on Get Info
  • in the Print Centre Info window that opens, at Name & Extension, change the name to the name of the printer you want to have the Desktop Printer for
  • then, find the custom icon you want to give to your Desktop Printer and drag&drop it onto the tiny icon top left, if it’s an .icns icon file, or copy-paste it from another Get Info window it it’s a JPG, PNG or folder icon
  • >> if you already had a custom printer icon available on this Mac before you upgraded to macOS 14 Sonoma, you might be able to find it in Finder > Go > Computer > [My Computer] > Library > Printers > Icons (or maybe in any other folder inside that same Printers folder) ; if so, it will be an .icns icon file
  • >> if you already have a custom icon for your printer, use that one
  • >> if you do not have a custom icon for your printer yet, search in Google Images for “icon [name of your printer]” and download that as a .icns icon file or as a .jpg, .jpeg or .png picture
  • now, if you don’t already have one, create a new folder on your Mac (e.g. inside your Documents folder), name it “Custom Icons” and save your custom printer icon there, as you will probably need this again for every mayor upgrade of macOS from now on…
  • now, back in the Print Centre Info window, make sure you put a checkmark at “Locked” (just above the “More Info” chapter) to make sure you do not accidentally delete the Desktop Printer
  • then, close the Print Centre Info window using the tiny red button top left
  • and in the Utilities (Finder) window that is still open, you will see the “Print Centre alias” is still there… so, CTRL-click on it, choose “Move to Bin” and type your computer password in the popup window to remove it… then close the Utilities (Finder) window
  • now you have a one-click Desktop Printer on your Desktop, just like the old days !
  • move the Desktop Printer to the most convenient place on your Desktop and you’re done…

    That’s it !
    enjoy 😉

fixed : frozen Dock in macOS ( Dock not responding )

Question :

For some reason, when I started/opened my Mac today and tried to open an app by clicking on it’s icon in the Dock… nothing happened. The Dock didn’t respond… I couldn’t get any app, folder or file to open by clicking on it’s icon in the Dock…

I found a workaround by opening the search window (by clicking on the magnifier icon top right in the macOS menu bar), then typing the application’s name and starting it from there.

But, I want this fixed… what can I do to get the Dock working properly ?

Answer :

There isn’t a clear reason why the macOS Dock freezes up from time to time… so there is no solution that will work in all cases, but to get the macOS Dock working properly again try these (in this order) :

1 – try upgrading to the most up-to-date version of macOS :

  • in the macOS Menu Bar, click on the Apple-icon top left
  • in the pulldown menu that opens, click on “System Preferences” (or “System Settings”)
  • in the System Preferences window (System Settings window) that opens, click on “Software Update” ( the gear / sprocket icon )
  • in the Software Update window that opens, see if there are any new updates to macOS available
  • if there are any, update a.s.a.p. by following the on-screen instructions
  • if there are none, try the next option

2- try restarting your macOS :

  • in the macOS Menu Bar, click on the Apple-icon top left
  • in the pulldown menu that opens, click on “Restart” and follow the on-screen instructions
  • after your Mac has restarted, check if your macOS Dock works now
  • it the Dock now works properly ; great ! well done ! enjoy !
  • if the Dock still doesn’t respond, you can try restarting your Mac by using the “Shut down” option …or try the next option

3- try resetting the Dock using the Terminal.app :

  • in the macOS Menu Bar, click on the magnifier-icon top right
  • in the search field that opens, type “terminal”
  • click on the Terminal.app in the list that appears
  • in the Terminal window that opens, don’t be distracted by the info displayed, just type the following :
  • killall Dock
  • then press Return
  • most of the time it only takes a flash of a second to rested the Dock, sometimes it takes a few moments
  • now quit the Termini.app
  • then click on any app icon in the Dock to see if it starts up and the Dock behaves as expected
  • if it does ; great ! well done ! enjoy !
  • chances this doesn’t work are very, very low… so if this didn’t work, redo the reset of the Dock using the Terminal.app again before trying your last options : keep using a work-around (as mentioned above) until Apple releases a macOS upgrade …or reinstalling macOS on your Mac.

that’s it !

enjoy 😉

fixed : “Scanner reported an error” when starting scanner

Question :

My Canon CanoScan 5600F is scanning great, even after all those years. The only problem I’m encountering with my new Mac is that I get a “Scanner reported an error” message when I try to start it from the shortlink (alias) I have in my Dock.

The exact error message is : “Scanner reported an error Cannot communicate with scanner for these reasons: – Scanner is turned off. – USB cable is disconnected. Please check and try again.” But the USB cable is connected properly and the scanner is turned on, so that can’t be the problem.

What can I do to fix this ?

Answer :

This problem was introduced some years ago, possibly somewhere within the shift from OSX to macOS. It seems to have to to with the start-up sequence of macOS’s build-in scanning software or the scanner going into some sleep mode. The solution is simple, even though it is more of a workaround than an actual fix. So if you run into this problem, do this :

  • turn the scanner off using the ON/OFF-switch on the outside of the scanner (the physical hardware button)
  • then, click the blue OK-button in the “Scanner reported an error” window
  • then, close the “Scanner” window by clicking the red dot button top-left
  • then, open the Scanner software again…
  • now, turn the scanner back on using the ON/OFF-switch on the outside of the scanner (the physical hardware button)
  • now the scanner should load the scan preview automatically (as if you had clicked the Overview-button)
  • just make sure the scan area hasn’t been reset, so…
    • …either uncheck “Use Custom Size” and make sure “size” is “A4” (or anything suitable)
    • …or manually line out the scan area in the preview

That’s it !

enjoy 😉