fixed : VanMoof.app on AppleWatch keeps giving No Data error

Question :
I have an electrical S1 VanMoof bicycle and can only unlock the lock that’s build into the fram with the app on my iPhone or AppleWatch. This used to work great for years, but now, every time I try to use the VanMoof.app on my AppleWatch, I immediately get a warning screen saying “No Data – First, open the VanMoof app on your phone.”, but when I open the VanMoof.app on my iPhone nothing changes on my AppeWatch, not even after restarting the app or restarting the AppleWatch… and I can’t find any option in the VanMoof.app on my iPhone to reconnect with the AppleWatch or give access to data…

What can I do ?

Answer :
If you encounter these problems, the solutions outlined in this post will probably not fix your problem., so you are best off doing a complete reinstall of your AppleWatch.
Since your AppleWatch is automatically being backed-up to your (synced) iPhone, there’s no need too worry about data-loss …according to Apple – especially if your iPhone itself is continuously being backed-up to iCloud or to your Mac/PC.

To do a complete reinstall of your AppleWatch, do this :
– on AppleWatch, press te crown once
– in your collection of apps, find the Settings.app (grey circle icon with a white sprocket/gear in it)
– click on the Settings.app
– in the Settings screen that opens, scroll slightly down to ‘General’ and click on it
– in the General screen that opens, scroll down to ‘Reset’ and click on it
– in the Reset screen that opens, click on ‘Erase All Content and Settings’
– in the next screen, typ your AppleWatch unlock code
– in the next screen, scroll down and click on the red ‘Erase All’ button
– then the AppleWatch restarts and the  white Apple logo will appear
– eventually there will also appear a timer circle around the Apple logo
– wait until the entire circle has turned from grey to white
– now, on your iPhone a pop-up screen will appear, saying “Apple Watch – Use your iPhone to set up this Apple Watch.”
– then, click on the “Continue’-button
– now the “Set Up Apple Watch” screen will appear on your iPhone
– click the ‘Set Up For Myself’-button (assuming your AppleWatch was originally set up for your own personal use)
– the screen of the AppleWatch will now have turned into the blue pulsating pixel blob used for pairing
– when the “Hold Apple Watch up to the Camera” screen appears on your iPhone, point the iPhone’s camera at your AppleWatch to start the pairing
– if the pairing goes wrong, use the “Pair Apple Watch Manually” option and you will need to input the number code that appears on your AppleWatch (after swiping the blob away) into the field on your iPhone
– when the pairing is done, you will get the “Make This Your New Apple Watch” screen on your iPhone
– click the Continue-button and follow the on-screen instructions that will guide you through the rest of the reinstalling process (which is fairly straight-on from there)
– when done, you will have your AppleWatch setup exactly as it used to be
…with one big difference : the ‘No Data’ warning in the VanMoof.app will be gone and you can now use it as it was intended

That’s it !

enjoy 😉

fixed : reinstalling an app on AppleWatch

Question :
I have an app on my AppleWatch that isn’t working properly. I want to reinstall it.

How do I do that ?

Answer :
There are 3 ways of reinstalling an app on your AppleWatch. If you have problems with an app on your AppleWatch, try these first (in any order you like).
If the app still doesn’t work properly after trying these 3 options, you should try an erase and reinstall of your entire AppleWatch (outlined in this post).

OPTION #1
The targeted app reinstall via the iPhone‘s AppleWatch.app:
– on your iPhone, open the AppleWatch.app
– click on the ‘My Watch’ button (bottom left)
– scroll down to the ‘INSTALLED ON APPLE WATCH’ chapter and find the app that isn’t working properly
– click on it
– in the next page that opens, turn the slider at “Show App on Apple Watch’ to OFF (grey-black, not green)
– then, click ‘Back’ (top-left) and exit and close the AppleWatch.app
– now check on your AppleWatch if the app has been removed from your AppleWatch
– if it hasn’t, give it a few minutes to sync and check again
– if it’s been removed, reopen the AppleWatch.app on your iPhone
– click on the ‘My Watch’ button (bottom-left)
– scroll down to the ‘AVAILABLE APPS’ chapter and find the app you want to reinstall
– click on it (on the INSTALL-button at the right of the app icon)
– see the INSTALL-botton turn into a download progress circle and wait for the downloading to finish
– scroll up to the ‘INSTALLED ON APPLE WATCH’ chapter and see that the app is now listed there
– then, click ‘Back’ (top left) and exit and close the AppleWatch.app
– now, check on your AppleWatch to see that the app has been reinstalled
– then, on your AppleWatch, open the app and check if it works properly
– if it does, your good to go
– if it does not, try one of the other reinstall options

OPTION #2
The complete app reinstall via the iPhone‘s AppStore.app :
– on your iPhone, find the corresponding iOS-app of the app that isn’t working properly on your AppleWatch
– long-press sonwhere on the screen inbetween the app icons until all icons start to jiggle
– click on the small circle with a minus-sign in it (on the top-left) of the icon of the app that is not working properly
– when the Remove-popup appears, click on ‘Delete App’
– now, the app will be deleted from your iPhone …and also from your AppleWatch !
– check your AppleWatch to verify that the app has also been deleted there
– if not, wait a little until your iPhone and AppleWatch have synced
– if so, proceed on your iPhone
– open the AppStore.app on your iPhone
– find the app that you have just deleted (and that used to give problems on your AppleWatch)
– reinstall the app by clicking on the ‘download from cloud’-icon/button next to it
– wait for the download to complete and the icon to chang into an ‘Open’-button
– click the ‘Open’-button
– go to your AppleWatch and see that the app has been reinstalled there also
– if not, wait a little longer until the syncing is done
– then proceed, by opening the app on your AppleWatch
– now check if the app works properly
– if it does, you’re good to go
– if it does not, try one of the other reinstall options

OPTION #3
The targeted app reinstall via the AppleWatch‘s AppStore.app :
– on your AppleWatch, press the Digital Crown once to see your collection of apps
– touch and hold anywhere on the display until all app icons begin to jiggle
– click on the icon of the app that is not working properly (when the icon is jiggling, it also has a tiny grey circle with an X in it top-left on it)
– you will now see a black screen with white letters “Are you shure you want to delete… ?’ and a ‘Delete APP’ and a ‘Cancel’ button
– click the ‘Delete App’ button
– then your collection of apps will be shown, check that the app is no longer there
– now, in your collection of apps, find the AppStore icon (the blue circle with the distinctive white AppStore A in it ; if your vcan’t find it at first, look again, since it will be there as it cannot be deleted)
– if you’ve never used the AppStore on your AppleWatch before, you need to activate it by clicking the blue ‘Continue’ button first
– then, in the AppStore screen, click the Search-icon (the looking glass top-left)
– in the Search screen, skip up the triangular arrow from the bottom (below the word ‘SPACE’)
– on the next screen, choose to input the search word using Scribble (writing letters on-screen one-by-one) or Dictation (speaking the search word)
– using your input manner of choice, see to it that the search word is somthing like the apps name, it doesn’t have to be exactly righ ( it’s just that the pronounciation should resemble the name of the app you’e rearching for)
– then, click the blue ‘Search’-button (top-right)
– in the list of reach results, scroll down to the app you want to reinstall and clikc on it’s name
– on the page that opens, click on the ‘download from cloud’-icon on the right side
– it will now turn into a download progress circle that will finally turn into a blue ‘Open’-button
– click on the blue ‘Open’-button
– now check if the app works properly
– if it does, you’re good
– if it does not, try one of the other reinstall options

FINAL OPTION
if neither of the 3 reinstall options outlined above has worked to get the app working properly, you will need to erase and resinstall your AppleWatch entirely…
To do so, see this post :
fixed : VanMoof.app keeps giving No Data error message

That’s it !
One of the above options will help you to reinstall (and fix) an AppleWatch-app

enjoy 😉

fixed : MS Auto Updater warning saying I need to upgrade eventhough I am already on the latest version

Question :
every time I restart my Mac, I get an error message from Microsoft saying that I can’t update, but I can’t find what’s wrong. When I click the link provided for more information, I get a page on the Microsoft website telling that support for MS Office 2019 for macOS has ended and that I should either updagrade to MS Office 365 or MS office 2021 for macOS… but as far as I know I am already running MS Office 2021 for macOS…

What is wrong ?

Answer :
Eventhough there is a very small chance that something completely different is going on, in the majority of cases, your problem will be that you are running the MS Office apps that you primarily use (e.g. Word, PowerPoint and Excel) in the 2021 version and some of the MS Office apps that you never use (e.g. Outlook, OneNote or OneDrive) are still on the 2019 version.

To solve this problem, do this :
– open the Finder
– go to [your Mac] > Library > Application Support > MAU2.0 > Microsoft Autoupdate
– doubleclick on Microsoft Autoupdate to run the MS Autoupdate.app
– click on the pulldown-button (top-right ; the downward-pointing triangular arrowhead)
– now the pulldown list of recent updates will fold out
– in the list, spot the apps that aregiving an error
– then click on the ‘Check for Updates’-button and wait for other updating errors to appear
– if the MS Office apps that you regularly use (e.g. Word, PowerPoint and/or Excel) are giving an update error saying you need to upgrade, your version of MS Office for macOS is outdated and you should buy the newest version or switch to an Office 365 (now called Microsoft 365) subscription
– if you only get updating errors for apps that you never use (e.g. Outlook), open a new Finder window
– then, goto [your Mac] > Applications
– then, type the name of the app you are looking for (e.g. Outlook) in the search field top right
– in the list of applications that appears, select the app you are looking for
– right-click on it’s name and choose Delete from the pulldown menu
– in the warning window that appears, typ your computer password (the password you use to startup & unlock your Mac) and click OK to allow the app to be deleted from you Mac

That’s it !

Enjoy 😉