fixed : Synology and WD MyCloud NAS connection problems on my TP-Link Deco network

Question :
I have a local WiFi and Ethernet/UTP network that has a TP-Link Deco X60 acting as the DCHP router. In that network I have a Synology DS 218 NAS and a WD MyCloud Home. All this used to work great, but even though I can see both both the Synology and the MyCloud under the Network chapter in the Finder of macOS, both have severe connection problems. Sometimes it is possibel to get connection for a few minutes, but most of the time both the synology and the MyCloud are unreachable. Even using the SynologyAssistant.app the Synology NAS can’t be found. On the other hand, the lights on the Synology and the MyCloud are burning, the Ethernet/UTP-cables are plugged in correctly…
On the other hand, my Apple AirPort Time Capsule is connectable without problems.

What can I do to make my NAS available in my network ?

Answer :
Eventhough there can hardware problems that cause this, it is usually a software problem.
Since you have a TP-Link Deco router, it is possibly a bug introduced in a new version of the firmware. Do this to fix it :

  • make sure all your network devices that you want to cable connect are connected to your network with a Ethernet/UTP cable
  • first, go to your main TP-Link Deco router
  • disconnect the power from the main Deco router
  • then make sure that the Ethernet/UTP cable from port 2 is directly plugged into your internet modem, and the Ethernet/UTP cable from port 1 is connected to the Ethernet/UTP-switch that all other Ethernet-devices are connected to
  • then plug the power cable back into your main Deco router and wait until it’s light turns green
  • then, on your Mac, open a new Finder window and click on “Network” in the menu list on the left
  • then, in the window that opens, click on your Synology NAS’ name, and you’ll see “connecting…” that will turn into “connected as:…” and you will see the folders that are on your NAS
  • this means that your Synology NAS is now available in your network
  • to check this, open the Synology Assistant app and click “Search”
  • when your NAS appears in the list, select it and click “Connect”
  • then the web-based interface opens in your browser login using the you NAS account name and password
  • when the web interface shows the vritual desktop – your done πŸ˜‰
  • to check your WD MyCloud, open the finder once again and click “Network” once again
  • now, click on “MyCloud” and wait for macOS to connect
  • the Finder will then show all files that are on the WD MyCloud
  • That’s it !

enjoy πŸ˜‰

fixed : problems recharging empty Google Nest Cam (Battery-version)

Question :
I have a some Google Nest Security-cams with battery installed. They work great, but as they run on internal batteries, they need to be recharged once in a while. Most of the time recharging works great, and immediately after connecting the charging cable the distinctive pling is sounding and de cam’s LED lights up. But other times nothing happens (or at least nothing seems to happen) and even in the GoogleHome.app there is no indication that the Google Nest Cam is charging (which should be expected).

What is wrong ?

Answer :

There is a small chance your Goole Nest Cam (Battery) might be broken, but if the GoogleHome.app says “battery empty” that usually isn’t the case, and you can assume that the problem is one of these four reasons or a combination of them :

  1. The Google Nest Cam (Battery) is too cold
    This happens when the Google Nest Cam (Battery) is installed outdoors and the temperature outside is so low that the Cam is feeling really cold when you hold it in your hands.
    The remedy is to unmount the Cam, take it inside and let it get to room temperature before you try to charge it.
    (in short : just wait…)
  2. The Google Nest Cam (Battery)‘s connector is too dirty
    This happens because there is always dirt in the air and the connector is magnetic so it will always collect some dust over time, especially outdoors.
    The remedy is to unmount the Cam, take it inside and clean out the connector hole with some soft cloth that has been moistened with an extremely tiny drop of water, before you try to connect the charging cable to charge it.
    (in short : clean the connectors)
  3. The Google Nest Cam (Battery)‘s battery is completely empty
    This happens when you forgot to recharge the Google Nest Cam (Battery) just after the battery ran flat, because even when the battery is ’empty’ the Cam will keep trying to operate and the longer you wait to recharge, the emptier the battery gets. If the GoogleHome.app indicates the battery is empty, it will still be able to provide enough power to switch the Cam back on when you connect the charging cable, but if the battery has been empty for some time, there will be so little power left that the Cam will stay in hibernation ‘sleeper mode’ for some hours before being able to switch on.
    The remedy is to unmount the Cam, take it inside, connect the charging cable and wait… this way, it might even take more than 48 hours to fully charge a completely empty battery ; if the GoogleHome.app indicates “slow charging” or an estimated charging time above 48 hours, make sure you are using the original Google Nest Cam charger & cable, let it go and check after 4 hours or more, if the estimated charging time hasn’t come down by then, reconnect the charging cable
    (in short: just wait & reconnect if charging is extremely slow)
  4. The Google Nest Cam (Battery)‘s connector cable is slightly off
    This happens because the cable comes from in from the front of the Cam and the best way to keep an unmounted Cam stable is to have the front facing downward, but in doing that (or something alike) you may slightly twist the connector so little that the electric connectors disconnect even though the magnetic connector stays in place, and you will not easily notice.
    The remedy is to double check that the charging cable is exactly in the right position when you connect it and that you double check the connection stays okay when you move the Cam after connection the charing cable ; if you are not sure that the connection is okay, reconnect the cable until you are sure.
    (in short : make sure the charging connector is put in correctly)

    That’s it !
    enjoy πŸ˜‰

fixed : replacement HUE lamp not working properly in Google Home group

Question :

I had a Philips HUE lamp that went rogue after 4 years of working without any problems, so I had to replace it with a new one. Installation was easy (as always) : it was immediately recognised by my HUE Bridge and there is no problem when I use it with the HUE.app (I am not using the HUE(Bluetooth).app since I have an HUE Bridge). Even the HUE Remote that controls to the group of lights that the old HUE lamp is in, immediately integrated the replacement HUE lamp.

But when I want to control my HUE lights from my Google Home devices and apps, all lights are still controlled properly, but not the newly replaced HUE lamp… I can’t control it from Google Home… What is wrong ?

Answer :

After connecting the new Philips HUE lamp to the HUE Bridge and the HUE.app, you need to also reconnect it to Google Home manually… Philips HUE doesn’t automatically update in Google Home (or the other way around)… To get things working in Google Home, do this :

  • make sure that the new HUE lamp is working properly with the HUE.app and all HUE Remotes as intended
  • then, make sure the group of lights that the new/repaced HUE lamp is in is turned on (so all lights of the group should be burning)
  • now, open the GoogleHome.app on your iPhone (or iPad)
  • when the “Home” page opens, click on the “Settings” button (the one with the sprocket/gear-icon)
  • in the “Home settings” page that opens, scroll down to the bottom and click on “Works with Google”
  • in the “Add Devices” page that opens, you will see a “Linked” chapter and a “Add new” chapter below ; since you already have your HUE lights set up in Google Home previously, you can click on “Philips HUE” in the “Linked” chapter
  • in the small popup menu that opens, click on “Check for new devices”
  • when the auth.meethue.com online login page opens, login to your Philips HUE account using your eMail address and your password
  • in the “Grant permission” webpage that opens, scroll down to the bottom and click on the blue “Grant permission” button
  • now the “Add Devices” page in the Googlehome.app opens, and at the bottom a message saying “Philips HUE is linked” will show
  • then, the “Choose device” page will automatically open where you see all your HUE lights and devices that are currently not connected to Google Home, so select the HUE lamp’s icon tile that you have replaced and click “Next”
  • in the “Connect Home” page that opens, drag&drop the HUE lamp’s icon tile onto the correct HOME icon tile (usually the HOME location that you have setup in Google Home) [ note that you can only connect the lamp to one home ] then click “Next”
  • in the “Connect Groups” page that opens, drag&drop the HUE lamp’s icon tile onto each and every GROUP icon tile (of lights and devices) you want the HUE lamp to be in, one after the other
  • when done, click “Next” and the GoogleHome.app will update
  • when done, back in the “Home” page, scroll down to the proper group and test what happens when you turn the group of lights off and back on
  • if everything works properly, you’re done
  • if you run into a problem (now or maybe later on), try this :
  • turn on all HUE lights
  • turn off all running GoogleHome.apps on all devices you have and unplug all Google Home speakers, Google Home displays and Nest Hubs
  • after at least 30 seconds, plug all Google Home speakers/displays and Nest Hubs back in and wait for them to restart
  • now, test if the group of HUE lights that includes the replaced HUE lamp works as intended when using one of the restarted Google Home speakers/displays or Nest Hubs (if it works on one Google Home device, it will work on all the one that have been restarted)
  • also test if the group of HUE lights that includes the replaced HUE lamp works as intended when using the GoogleHome.app on your iPhone (or iPad)
  • now, everything should work as intended (in the very unlikely event that it does not, redo all of the above)

that’s it !

enjoy πŸ˜‰

solved : Matter-compatible Smart Thermostats that are already for sale

Question :

I am considering buying new Smart Thermostats for my home, but now I heard that an all New cross-platform standard for home automation called “Matter” will be introduced later this year, I am thinking about postponing my purchases… even though I should start using Smart Thermostats as soon as possible since energy prices ar rocketing…

Now I heard that some of the Smart Thermostats that are already available right now will be upgradable for integration with Matter, but I can’t seem to find any… which ones are sure to work with Matter ?

Answer :

Yes, Matter (formerly known as Project CHIP – Connected Home over IP) will be the new communication standard in home automation. Matter will unify all new home automation by Apple (HomeKit & Siri), Google (Google Home & Nest), Amazon (Alexa), Samsung (SmartThings), Comcast, CSA – Connectivity Standards alliance (formerly known as The Zigbee Alliance), IKEA, Huawei and Schneider. Others like Philips HUE, EVE Home, WiZ and TP-Link (Kasa & Tapo) are working on Matter-certification, and more and more brands will follow.

At the moment of writing (January 2023) only 2 Smart Thermostats that are already available on the market are confirmed to be Matter-compatible / Matter-upgradeable :

We expect to update this list soon when new Matter-compatible Smart Thermostats are confirmed.

fixed : Smart Thermostat is too large for the space I have next to my radiator

Question :

I want to install Smart Thermostats on all my radiators, but some of our radiators are in a cove where I a regular smart Thermostat won’t fit because it’s too bulky. There just isn’t enough space to screw the Smart Thermostat onto the radiator valve, there’s only 78mm of space.

What options do I have ?

 

Answer :

Most Smart Thermostats are bulky because you need to install 2 AA penlite batteries inside the Smart Thermostat. The TP-Link KE-100 Kasa Smart Thermostat is 88mm in length and even the Tado Smart Thermostat is 80mm in length. So, even if your radiator valve is M30x1.5 the space you have is too small… so, you only have 2 options :

(1) the Fibaro “The Heat Controller” FGT-001 which is only 75mm in length, because it isn’t powered by AA penlite batteries, but by a built-in rechargeable battery that can be charged through a mini-USB cable

Note #1 : the Fibaro FGT-001 comes in 2 versions : an Apple HomeKit-compatible version and a non-HomeKit-compatible Z-Wave version that is compatible with Google Home and Amazon Alexa

Note #2 : the Fibaro FGT-001 (HomeKit version) is rather easy to install and program, but the Fibaro FGT-001 (Z-Wave version) is slightly more difficult to install end harder to program, and you will also need a Z-Wave Hub (a.k.a. “Z-Wave Controller”) but it’s extremely programmable

(2) use a perpendicular M30x1.5 angle adapter to get your Smart Thermostat pointing in a more convenient direction, like this one :

Oventrop Angle Adapter for M30x1.5 radiator valves

That’s it – you choose πŸ˜‰

enjoy !

fixed : adapter for Smart Thermostat on slightly smaller Comap radiator valve

Question :

I want to install Smart Thermostat knobs onto my radiators, and on most of my radiator valves I succeed without problems, even without adapters, but on some the thread just won’t fit, even with the adapters that are included with the Smart Thermostat. These radiator valves seem to have a slightly smaller thread and the original head is branded “Comap”. Still, I can’t find adapters for “Comap” anywhere…

Which adapter do I need ?

Answer :

Most Smart Thermostats can be screwed onto any M30x1.5 radiator valve (which is sort-of the standard these days) and most Smart Thermostats come with some adapters (usually for RA, RAV and RAVL valves) but the “Comap” head you are talking about is a M28x1.5 (usually referred to as a “Heart” (or “Herz” in German) valve.

So all you need to do is find the right adapter. For your “Comap” valve that is a M28x1.5-to-M30x1.5 adapter. All Tado Smart Thermostats do have this adapter included, but if your Smart Thermostat is from a different brand, you will need an adapter like this one :

Heimeier / Herz adapter (buy it on Amazon)

That’s it !

enjoy πŸ˜‰

fixed : problems installing Fibaro Z-Wave Smart Thermostat and Room Sensor

Question :

I have chosen to install the Fibaro “The Heat Controller” in my home, and even though I have the Fibaro Z-Wave Home Center 3 Lite controller/hub already installed, I can’t get The Heat Controller (Z-Wave version) Smart Thermostat to connect to it. Whenever I try to connect from the Fibaro Yubii.app it can’t find the Smart Thermostat.

How do I set up the connection ?

Answer :

To install a Fibaro “The Heat Controller” (Z-Wave version) FGT-001 Smart Thermostat (that also comes in a Starter Pack combo teamed with the Fibaro FGBRS-001 Room Sensor), do this :

  • make sure you have the Yubii.app installed on your iPhone
  • make sure you have a ‘Z-Wave controller’ (a Z-Wave protocol hub/bridge device) set up, the most basic one that Fibaro offers is the Home Center 3 Lite
  • to prevent connection problems temporarily unmount/unscrew the Smart Thermostat from the radiator and make sure you have the Smart Thermostat near your Z-Wave bridge
  • >> if theSmart Thermostat is completely new, you will need to charge it first ; so plug in a micro-USB cable and power that using any USB (phone) charger, USB battery pack or USB wall outlet ; if the Smart Thermostat is fully charged it’s LED ring will flash in green
  • then, in the setting of your wireless router, make sure the WiFi is (temporarily) set to “2.4GHz only”
  • then, open the Yubii.app
  • in the Yubii.app on the main page, click the More button (bottom right)
  • in the MENU page that opens, click Add Devices
  • in the Z-Wave page that opens, wait until there is only one huge “Z-Wave protocol” button, then click on it
  • in the Add Device page that opens, click the blue Start button (bottom right)
  • on the next page, you will see a countdown circle of 60 seconds (so you now have 60 seconds to add the Smart Thermostat)
  • now, on the Smart Thermostat, long-press the small bubble button (so, press it for at least 1 second)
  • the LED ring on the Smart Thermostat should now light up (in blue)
    • >> if not, try again
  • if the LED ring is blue, triple press the small bubble button (so, press it for 3 times in a row)
  • the LED ring on the Smart Thermostat should now start blinking (in white)
  • >> if it does not, triple press the small bubble button again (and again, and again) with 1 second pauses until the LED ring starts blinking (in white)
  • >> if the circular countdown timer in the Yubii.app reaches 0 seconds before you get the LED ring blinking (on the Smart Thermostat) just try again
  • when the Smart Thermostat is recognised, just wait for the connection process to finish
  • when the connection has been established, the LED ring on the Smart Thermostat will change to let you know it was successful
  • >> if it was not, just try again
  • basically you’re ready now, so you can screw the Smart Thermostat back onto the radiator and start setting the scenes (operation programs) for the Smart Thermostat
  • do not forget to switch your WiFi setting back to “2.4 & 5GHz”
  • >> note #1 : in the Yubii.app you can only select scenes that you have already programmed ; all new scenes need to be programmed on the ‘Z-Wave controller’ first ( using the local web interface that you need to access from your browser ; if you have a Fibaro Home Center, access it by going to https://find.fibaro.com )
  • >> note # 2 : if screwing the Smart Thermostat back onto the radiator is difficult, turn the head knob of the Smart Thermostat until the LED ring flashes in red and you hear it buzzing (that will take the pressure of the valve inside the thermostat knob)

If you also want to connect the Fibaro “Temperature Sensor” FGBRS-001 Room Sensor (if you already have the Smart Thermostat installed) do this :

  • make sure you have the Yubii.app installed on your iPhone
  • make sure you have a ‘Z-Wave controller’ (a Z-Wave protocol hub/bridge device) set up, the most basic one that Fibaro offers is the Home Center 3 Lite
  • to prevent connection problems temporarily unmount/unscrew the Smart Thermostat (the one that you want to integrate the Room Sensor with) from the radiator and make sure you have the Smart Thermostat near your Z-Wave bridge
  • then, in the setting of your wireless router, make sure the WiFi is (temporarily) set to “2.4GHz only”
  • now, take out the plastic battery initiation strap from the Room Sensor (if it’s still there)
  • >> if there is no strap, the Room Sensor may have been used before and/or the the battery may be dead so the next installation steps will not work until you resolve this
  • >> if the battery is dead, use a coin to twist open the battery compartment and replace the battery first ( you will need a 3.0V CR2032 battery cell )
  • >> if the Room Sensor has been used before, it might still be connected/paired to other Smart Thermostats so you will need to reset it first, so use the F-marked pin to long press (press and hold) the button inside the hole for at least 2 seconds ; if the LED light on the Room Sensor blinks 3 times, the unpairing has succeeded (just try again if unsuccessful)
  • to continue the installation, open the Yubii.app
  • in the Yubii.app on the main page, click the More button (bottom right)
  • in the MENU page that opens, click Add Devices
  • in the Z-Wave page that opens, wait until there is only one huge Z-Wave button, then click on it
  • in the Add Device page that opens, click the blue Start button (bottom right)
  • on the next page, you will see a countdown circle of 60 seconds (so you now have 60 seconds to add the Room Sensor)
  • now, on the Smart Thermostat, press the small bubble button (so, press it once) for at least 1 second
  • the LED ring on the Smart Thermostat should now start blinking (in blue)
  • if not, just try pressing the small bubble button again
  • while the LED ring on the Smart Thermostat is blinking, use the F-marked pin that came with the Room Sensor to press the click button inside the small hole on the back of the Room Sensor
  • clicking the Room Sensor’s button is successful if a small light on the back of the Room Sensor lights up
  • if not, try pressing the click button inside the small hole again
  • Now, the LED ring on the Smart Thermostat should blink 5 times (in green) to indicate that the connection was successful 
  • if not, try pressing the click button inside the small hole again
  • if the countdown circle in the Yubii.app hits 0 seconds before you have the connection set up, just try again
  • That’s it
  • Do not forget to set your WiFi back to “2.4 & 5GHz”

enjoy !