fixed : this PDF will not print correctly

Question :

I’ve received an invoice from energy-provider Essent in PDF. In OSX’s Preview the PDF displays perfectly on-screen, but when printed, part of the text is messed up into unreadable text. I’ve called the Essent Help-desk and they told me that this is a Mac-problem that cannot be fixed…

…is that true and isn’t there any solution for this ?

Answer :

The Essent Helpdesk is wrong (I’m sorry…). The problem is that a non-standard font is used in the invoice for which a license of €500 is needed… (this actually is the FrescoSans font family…)

Even though Preview can’t properly print this font, Adobe Reader will…

So, download Adobe Reader (if you haven’t already done so) and open and print the invoice from there.

Simple as that !

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fixed : which fonts are used in this PDF I’ve received ?

Question :

I want to know what the exact fonts are that are used in a PDF-file someone has send me, but I can’t find a way to do that in OSX’s Preview and I do not have Adobe Acrobat Pro.

Is there any other way to get this info ?

Answer :

Yes !

Even though Preview currently has no solution for this and the Acrobat Pro is probably the easiest way of knowing which fonts are used in a PDF, there are a few alternatives :

Option 1

In Adobe Reader (the free, light version of Acrobat Pro), do exactly as you would in Acrobat Pro :

– open the PDF in Adobe Reader

– go to File –> Properties –> Fonts

that’s it

Option 2

Use the Terminal command-line :

– open the Terminal app

– type ” strings /path/to/document.pdf | grep FontName “, that is :

— type “strings” followed by a [SPACE]

— than drag & drop the PDF onto the cursor in the Terminal

— then typ another [SPACE], followed by a [VERTICAL DASH], another [SPACE] and “grep FrontName”

— then finish with a [RETURN]

that’s it !

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