fixed : remove icon from behind the Dock

Question :

I somehow managed to move an icon to the outer corner of the Desktop in such a way that there’s no way to select it and move it to another location (or trash it). The document icon even got placed behind the Dock, so whenever I try to select the icon, the Dock is in front of it, and I am selecting or activating something in the Dock…

How can I fix this ?

 

Answer :

If there’s a document icon (or app icon) on your Desktop that you can’t select to use or move the document (or app), try this :

– open the Finder

– in the Finder window that opens, select your Desktop, then select the file (or app)

– now move it to another location on your Mac ; to another folder or to a new folder

– then, when you go back to your Desktop, the file will be in folder you’ve just put it in

…and if you wish, you can even drag & drop it back onto any location on the Desktop.

That’s it !

Enjoy !

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fixed : move opened Preview-document from outer corner of Desktop

Question :

I somehow managed to move an open Preview document to the outer corner of the Desktop in such a way that there’s no part of Preview’s document window in sight that can be clicked and dragged. So, there’s no way to drag the open document onto the center of the Desktop…

And closing the document and opening it isn’t an option either, since nove of the red/yellow/green window buttons are in sight either…

How can I fix this ?

 

Answer :

Here’s what to do :

– click and hold the Preview app icon in the Dock

– in the pop-up menu that opens, click on “Show All Wondows”

– in the view that opens, select the troublesome document

…now the document will open in the centre of the Desktop, and you can drag it or close it.

That’s it !

Enjoy !

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fixed : hashtags making text unreadable in Excel

Question :

Somebody sent me an Excel spreadsheet in which some of the data is unreadable since it has been replaced by text consisting of hashtag signs only…

I’ve seen this happening before, and the remedy used to be just to broaden the column, since all number that are too large to fit their cell width are automatically made unreadable…

However, in this case, if I broaden the column width, some of the hashtag text will turned into readable numbers, but other hashtag text will remain, no matter how wide I make the column…

What is wrong ?

And how can I fix this ?

 

Answer :

This seems to be a problem with Excel for Windows files that are opened in Excel for Mac (possibly more specifically with data copied or converted from another application into Excel on a Windows-PC). So PC-users will not be warned on forehand that their Excel output is not suited for use on Macs…

Fixing it turns out to be rather simple (but annoying) :

• open the file in Excel for Mac

• select the cells that are effected (or preferably even the entire column), then go to “Format” in the top menu bar

• from the dropdown-menu that appears, select “Cells…” and a window entitled “Format Cells” will open

• make sure the “Number”-tab is selected and make sure that you select “Number” or “General” from the list (make sure that it is something else than what was previously selected ; anything seems to be okay, as long as it is not “Accounting”)

• no return to your spreadsheet to check if the hashtag texts have disappeared (if not : try again)

That’s it !

Enjoy !

😉

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fixed : custom Quartz-filters are not available system-wide

Question :

In the past, I used to create my own custom Quartz-filters in ColorSync Utility, and they were instantly available system-wide in MacOSX. Now, in OSX 10.8 Mountain Lion and OSX 10.9 Mavericks ( and OSX 10.10 Yosemite and OSX 10.11 El_Capitan ), I don’t have access to my Quartz-filters anymore…

What is wrong ? And how can I fix this ?

Answer :

In the latest versions of OSX [*], there seems to be a bug preventing OSX to find Quartz-filters stored outside of the ‘official’ “Filters”-folder that is inside the “Library”-folder in the “System”-folder… so, since all custom-made Quartz-filters are stored inside the “Filters”-folder that is inside the (invisible) “Library”-folder in the User’s “Home”-folder, your custom-made Quartz-filters are not found by OSX…

The solution is to just move them into the right (official) “Filters”-folder. [**]

(Yep, it’s that easy…)

For an in-depth step-by-step guide for doing so, follow the procedure outlined here.

NOTES :

[*] this bug was solved/removed with the introduction of macOS 10.12 Sierra

[**] put differently :

In all versions of OSX from OSX 10.8 Mountain_Lion up to OSX 10.11 El_Capitan,
new Quartz-filters created in Colorsync Utility are/were automatically saved in :
~/Users/[username]/Library/Filters/
But all other applications (including e.g. Preview) weren’t able to access or use them as they could only load Quartz-filters from :
~/System/Library/Filters/
and – only if you created the following folder manually – from :
~/Library/Filters/
So you had to manually move your custom Quartz-filters to :
~/Library/Filters/
to be able to use them in Preview.app and alike

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fixed : Reduce File Size makes PDF unreadable

Question :

I have created a PDF of 4 pages in the Preview app, but I can’t eMail it to anyone because it turns out to be a 39MB file…

I know the probable cause, because some of the pages are entire A4-size pictures scanned as JPEG at 300dpi…

So I tried to use various ways of saving (or exporting) as PDF from within Preview, but they all end up with the same oversized 39MB file… except for one : the “Reduced File Size” filter from the “Export” option gives me a 240kB file that turns out to be completely unreadable…

Isn’t there any simple way to get a readable PDF of about 5MB or so ?

 

Answer :

Yes there is, but unfortunately it’s rather tricky to set up at first (since there is still no option in Preview, nor in “Save as PDF”, to adjust the PDF-output on the fly… and on top of that : there is a bug in the latest versions of OSX that prevents self-made Quartz-filters from ColorSync Utility to be accessible throughout OSX…)

Here’s how to :

1- open the ColorSync Utility that is in the Utilities folder within the Applications folder

2- if no window opens, click on File –> New Window

3- then click on the “Filters” tab

4- then click on the “+”-button in the bottom-left corner to create a new Quartz-filter

5- type “Reduce File Size 75dpi”, then click on the small round button (with the small white triangle in it) at the end of the line

6- from the pulldown menu select “Add Image Effects Component > Color Image Sampling” and now some adjusting options appear, leave most of them as-is, only at “Resolution:” type “75 pixels/inch” (so leave the other options empty and leave “Quality:” at “High”)

7- repeat this last step, but this time select “Add Image Effects Component > Grey Image Sampling” from the pulldown menu (so set “Resolution:” to “75 pixels/inch” here also)

8- tripple-check to make sure that the name of the Quartz-filter is “Reduce File Size 75dpi” and the “Resolution:” is set to “75 dpi/inch” at both instances… if that’s not the case : correct it before continuing (just retype at the correct spot)

OPTIONAL : click on the “+”-button again to create another new Quartz-filter, call it “Reduce File Size 120dpi” and repeat the above procedure, just set “Resolution:” to “120 dpi/inch” this time (…and you can even repeat this for other resolutions like 100 dpi/inch)

9- now close ColorSync Utility

10- now, in the Finder, press the ALT-key on your keyboard and select “Go” from the upper menu bar, in the pulldown and extra (ghost) folder called “Library” will appear, click on it and in the Finder window that opens, select the “Filters” folder (there you will see the Quartz-filters you’ve just created in ColorSync Utility)

11- then, in the Finder open another (new) Finder window and open the (regular) “Filters” folder that is in the “Library” folder in the “System” folder also (there you will see all the standard Quartz-filters available throughout OSX)

12- put both of these Finder windows side-by-side, then select the Quartz-filter files you’ve custom created, and drag them into the other “Library” folder (the one in the “System” folder)

13- then you get an authentication warning message that you need administrator rights to add anything into the folder, so type your administrator password and the custom Quartz-filter files will be moved into the System’s “Filters” folder

UPDATE : from OSX 10.11 El_Capitan on, you will see a grey NoEntry-sign when trying to access the System’s “Filters” folder ; this is due to El-Capitan’s SIP (System Integrity Protection) feature ; to solve this follow these extra steps :

  • instead of moving your self-made Quartz-filters into the ~/System/Library/Filters folder, you should move them to the ~/Library/Filters folder
  • since that last folder doesn’t exist by default, you will have to create it first
  • to do so, go to ~/Library in a Finder-window and click on the Sprocket-icon (a.k.a. GearWheel-icon) and select “New Folder” from the pulldown list
  • when prompted, enter you administrator’s name & password to allow this new folder to be created
  • when done, move your self-made Quartz-filters info this newly created folder at ~/Library/Filters

14- close all open windows

15- select the PDF file that’s too big and open it in the Preview app

16- in the Preview app, go to “File” and from the pulldown menu, select “Export” (do not select “Export to PDF” or “Save” or “Print” !!!)

17- in the window that appears, choose a (new) file name and a location to save the size-reduced PDF-file, then set “Format:” to “PDF” and at “Quartz Filter:” select “Reduce File Size 75dpi” and click the “Save”-button

18- then go to the Finder and select the newly created size-reduced PDF-file and right-click and select “Get Info” (or use the CMD+I key-combo), in the window that opens, check the file size (note : any file up to about 5MB can easily be sent as an eMail attachment)

19- then open the size-reduced PDF in the Preview app and check if the text is still readable… if  all text has turned fuzzy, do a new Export from the original PDF but choose another Quartz-filter (like 100dpi or 120dpi… if you didn’t create those, redo the entire process to create them and make them available throughout OSX)

20- that’s it ! you now have created a very handy and quick PDF size reduction option within the Preview app !

Enjoy !

😉

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fixed : need to reinstall an app from the Mac AppStore

Question :

I used to use Microsoft’s SkyDrive without any problems in recent months. Recently Microsoft has changed the name of the app and the service to OneDrive, so I have ‘upgraded’ the app from the Mac AppStore, and it has run okay, but with various connection problems (maybe because I renamed the SkyDrive folder to the new OneDrive folder, so I didn’t have to move or duplicate files and pictures).

But that’s least of my worries. When I try to startup the OneDrive app now, I get an error message, indicating that I need to reinstall the OneDrive app. As this app is downloaded from the Mac AppStore, I looked up OneDrive in there, and it indicated “INSTALLED”, but there’s no option to reinstall…

How do I reinstall this app ?

Answer :

The solution is rather simple, but you might not consider it ‘obvious’ or ‘well documented’ in OSX :

– open the “Applications Folder”

– find the corrupted app you need to reinstall and drag it to the Trash

– open the “(Mac) App Store”-app, and find the app you need to reinstall

– when you’ve found it, you will see that it now indicates “INSTALL”, so just (re)install as usual

…that’s it

Enjoy !

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fixed : Adobe Application Manager hangs during updates

Question :

Running one of my Adobe applications (Photoshop), I was checking for updates from within the application. I found the “Updates…” option under “Help”, and when I clicked it, the Adobe Application Manager application started up and informed me that there were some updates available, so I indicated to update right away.

The update process started right away, with downloading the updates. But then, after a while, I noticed that there was no progression in the progress bar and the estimated update time was about 4 hours… nothing seemed to be happening… the application seemed to hang…

What can I do ?

Answer :

For some reason the Adobe Application Manger app seems to hang quite often. This might for instance occur if the screensaver starts because there’s ‘no human activity’ during the upgrade process…

The solution is rather simple, and basically comes down to just quitting and restarting the Adobe Application Manager app. Here’s how to :

– if the Adobe Application Manager hangs, press the CMD + ALT + ESC key-combo on your keyboard to bring up the “Force Quit”-window

– then try to quit each open app using the built-in regular Quit-option (CMD + Q key-combo), and force quit any app that will not quit normally using the “Force Quit”-window

– preferably you should now startup Disk Utility and run the “Repair Disk Permissions” action on your internal Hard Drive

-then go to Applications –> Utilities –> Adobe Application Manager –> core –> Adobe  Application Manager

– double-click to run the app and try to upgrade again

– when the upgrade hangs again, just ‘Force Quit’ the Adobe Application Manager again and restart it to try again

– finally you will get a message that the upgrade has succeeded

That’s it !

Enjoy !

😉

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