While browsing the internet using Safari, I suddenly got a popup window which I can’t close. I expect it to be a scam, as there is only one button ; an OK-button.
As I don’t agree with the text I am supposed to agree on, and I don’t trust the sender either, I just want to close this popup-window. But the red ‘Close Window’-button is not responding, and I can’t switch to any other open browser windows either. Safari seems to hang.
I could of course restart Safari, but I have several windows open I haven’t saved yet and it would be a real hassle to loose them…
Isn’t there any way to shut this popup down without loosing any other open windows ?
The popup you have encountered is most definitely a scam-popup, as there is no option to ‘not agree’.
It’s rather simple to get out of this awkward situation :
shut down your WiFi-connection : goto the ‘piece-of-pie’ icon in the top menu bar of the Finder –> then select “Turn Wi-Fi Off” from the pulldown menu that appears
pull the ethernet-cable from your Mac
now you’re disconnected from the Internet, you can safely click on the OK-button in the popup-window
the popup-window will now close, and you will now be able to normally use Safari again
now close all other windows you don’t need to have open
even though you could now reconnect to WiFi- or Ethernet-internet, it’s recommended to do the following first
still without internet-connection, open a new browser window : File –> New Window (or just press the CMD + N key-combo)
then open the Reading List sidebar in that fresh window : View –> Show Reading List Sidebar (or just press the SHIFT + CMD + 2 key-combo)
now drag all open browser windows you want to keep to the reading list
when done, clear Safari’s history and website data : Safari –> Clear History…
in the popup window that opens asking you to “Clear history will delete related cookies and other website data.” click on the “Clear History”-button
then close Safari
then reconnect to the Internet (either via WiFi or Ethernet-cable)
and reopen Safari
…you can now find all previously open windows in the Reading List
I somehow managed to move an icon to the outer corner of the Desktop in such a way that there’s no way to select it and move it to another location (or trash it). The document icon even got placed behind the Dock, so whenever I try to select the icon, the Dock is in front of it, and I am selecting or activating something in the Dock…
How can I fix this ?
If there’s a document icon (or app icon) on your Desktop that you can’t select to use or move the document (or app), try this :
– open the Finder
– in the Finder window that opens, select your Desktop, then select the file (or app)
– now move it to another location on your Mac ; to another folder or to a new folder
– then, when you go back to your Desktop, the file will be in folder you’ve just put it in
…and if you wish, you can even drag & drop it back onto any location on the Desktop.
I somehow managed to move an open Preview document to the outer corner of the Desktop in such a way that there’s no part of Preview’s document window in sight that can be clicked and dragged. So, there’s no way to drag the open document onto the center of the Desktop…
And closing the document and opening it isn’t an option either, since nove of the red/yellow/green window buttons are in sight either…
How can I fix this ?
Here’s what to do :
– click and hold the Preview app icon in the Dock
– in the pop-up menu that opens, click on “Show All Wondows”
– in the view that opens, select the troublesome document
…now the document will open in the centre of the Desktop, and you can drag it or close it.