fixed : iOS app cannot be moved or deleted – is instead renamed “Home”

Question :

I installed the iOS-app called “FaceApp” on my iPhone a few days ago, and now suddenly it’s on a screen-page I don’t want it on. The way I normally use to move it to another screen-page doesn’t work however : if I hold the icon for a long time, the icon’s doesn’t start shaking and no X-label does appear either.

I managed to get the shaking icons and the X-labels in the end by just holding my finger on another app a little longer… but now, the “FaceApp” doesn’t want to move either when I put my finger on it…

I finally managed to move it by moving another app in front of it, but I still can’t get it to another screen-page…

So, I tried to delete the app by clicking on it’s X-badge, that seemed to work at first, but the “FaceApp”-icon immediately reappeared, only the name has now changed to “Home”, and there is no X-badge on it… so I still can’t delete it…

What is wrong ? What can I do ?

 

Answer :

Don’t worry.

  • First, exit the ‘shaky mode’ by clicking on the (physical) MENU-button (the front one, just below the screen
  • Then, open the AppStore.app
  • Click on “Updates”
  • Then click on “Purchases”
  • There, you’ll see that the “FaceApp” is listed, but with the “cloud&arrow”-icon next to it (so the “redownload from the AppStore-cloud”)
  • Then, click on the “cloud&arrow”-icon to reinstall the app
  • Exit the AppStore.app
  • On the main screen-pages you’ll now see that the name of the app has changed back from “Home” to “FaceApp”
  • Now, click&hold the FaceApp-icon until all icons start shaking and you’ll see that the X-badge will also appear on the FaceApp-icon
  • Then, click on the X-badge and the FaceApp.app will be deleted from your iPhone, or move the FaceApp.app to the place you want to have it on your screen-pages

That’s it – enjoy !

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fixed : my Mac can’t unzip this file I’ve downloaded

Question :

Someone just sent me a file over WeTransfer. After downloading it turns out to be a .zip-file, but when I double-click on it to unzip as usual, the Archive Utility does start the unzipping but ends in an error each time, claiming the .zip-file is broken.

I’m pretty sure the .zip-file isn’t broken… what can I do ?

 

Answer :

Even though OSX/macOS’s built-in Archive Utility is your default choice for zipping and unzipping files and folders, it turn out not to be the best choice for unzipping. (Especially .zip-files created on Windows PCs seem to be problematic every now and then…)

The solution is simple : just use an other app to unzip.

There are various payed alternatives like Stuffit Expander and WinZIP, but there’s no need to buy an app for this as most FREE apps ( like The Unarchiver ) will do just fine.

To install & use another app to unzip do this :

  • download a FREE zip/unzip-app from the Mac AppStore
  • after installation, lookup the .zip-file on your Mac ( it will probably still be in your Downloads folder or on your Desktop )
  • right-click on the .zip-file’s icon and select “Open with…” from the pop-up menu
  • then choose your zip/unzip-app from the list
  • …and wait for the file to unzip

That’s it ! enjoy 😉

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fixed : Scanmarker app icon is very pixelated

Question :

I have recently bought an Scanmarker Air scanner-pen. Seems like a great device. I’ve also installed the OSX-app. Strange thing is that the app’s icon is very pixelated.

How can I change that ?

 

Answer :

The official icon of the current Scanmarker app for OSX is still a 32x32pixels icon, which is a very old that shouldn’t be used in OSX (where 152x152pixels icons are standard).

Simplest way to fix this is to download an appropriate icon of higher resolution and paste that onto the app. Here’s how to :

  • either download the original icon here (still fuzzy since it is a 300x300pixels icon enlarged to OSX-native 152x152pixels) :  Scanmarker Android app icon
  • or download the icon of the iOS app here : ScanmarkerAir iOS icon
  • or download the diap desktop icon here :ScanmarkerAir OSX icon
  • after downloading your preferred icon, do this :
  • select the Scanmarker app in your Applications folder
  • press [CMD]+[I] to open the “Info” popup menu
  • then click on the icon (top left) and a blue outline will open around it
  • then open the file (with the icon as a picture) you’ve just downloaded in Preview
  • in Preview press [CMD]+[A] to select the entire image
  • then return to the Info-popup window, and press [CMD]+[V] to paste the new icon
  • now your Scanmarker app has a better looking icon
  • to make sure it also shows on the Desktop, delete the old Scanmarker alias from the Dock, then open the Scanmarker app again and right-click on it’s icon in the Dock and select “Keep in Dock” from the popup menu

That’s it !

enjoy 😉

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fixed : international YouTube for teenagers on age restricted iPad

Question :

My children have an age-restricted iPad, but ever since Google/YouTube upscaled the age-restriction of the YouTube-app to 17+ in 2015 they can no longer view YouTube video’s on their iPad, not even in Safari.

As they are young teenagers, I would like to enable them to view YouTube videos on their iPad, but I don’t want to upscale their age-restriction to 17+ for a few years.

Is there any way to do this ?

 

Answer :

Since Google (the (step)mother of YouTube) upscaled the age-restriction to 17+ in 2015, they have also introduced the new YouTube Kids-app which has just a 4+ age-restriction.

You can get the YouTube Kids-app here :

iOS YouTube Kids-app

…however, as Google advertises this as a “made for ages 5 and under”, this is not for teenagers

on top of that, the YouTube Kids-app is only available in the US iTunes store, even though it’s claimed to be available in most international languages…

…luckily, there are some alternatives for international teenagers :

iOS VideoTube-app

iOS Tubex Video and Music-app

iOS Tubex Free Music and Video Player-app

all three are available internationally and only have a 12+ age-restriction

and even tough both Tubex-apps use the same name, they are entirely different apps made by different developers…

note that none of these are endorsed by either YouTube, Google or Apple, but that doesn’t have to be problematic of course…

enjoy !

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fixed : can’t delete unnamed app without icon from iPad

Question :

I have an icon on my iPad that has a generic icon and no name. If I double click it, the name turns into “Waiting…” and nothing happens, even after a long wait. If I try to delete it, I get the small X-tag, and if I click on it, I get a window saying :

Delete ‘  ‘

Deleting ‘  ‘ will also delete all of its data.

…and two options to click on : “Delete” and “Cancel”

…still no name of the app is given, and since the icon is generic (a.k.a. “empty” ; showing only a greyish-white icon with a dark grey grid, some circles and diagonals) I still don’t know how to delete it.

What can I do to fix this ?

 

Answer :

For some reason (unknown and probably irrelevant also) this app has stalled during an update or even during it’s initial install. To figure out the actual name of the app, do this :

  • in iOS, go to “Settings” –> “General” –> “Restrictions”, and make sure you have permission to delete apps and change accounts
  • then, go to “Settings” –> iTunes and App Store and log out
  • then, when in iOS8, go to “Settings” –> “General” –> “Usage” –> “iCloud” –> “Manage Storage” ; in the next window, click on “Backups” ; in the next window, click on “Show all apps”
  • or when in iOS9, go to “Settings” –> “General” –> “Storage & iCloud Usage” –> “STORAGE” –> “Manage Storage”
  • now find the app that has a generic icon in the list of apps you see
  • write down the name of that app (the one with the generic icon)
  • then, when the Menu-button has a white square icon on it, restart your iPad (or iPhone) by simultaneously pressing the Menu-button (below the screen) and the ON/OFF-button (on the right top edge of your iPad’s/iPhone’s housing, hold this key-combo until your iPad/iPhone shows a white Apple-logo on a black screen, then release
  • or, when the Menu-button has fingerscan, restart your iPad (or iPhone) in the way described in this post
  • when the reset is done, login to your iPad (or iPhone) if you have an access pincode on it
  • then, go to “Settings” –> iTunes and App Store and login
  • then, when in iOS8, go to “Settings” –> “General” –> “Usage” –> “iCloud” –> “Manage Storage” ; in the next window, click on “Backups” ; in the next window, click on “Show all apps”
  • or when in iOS9, go to “Settings” –> “General” –> “Storage & iCloud Usage” –> “STORAGE” –> “Manage Storage”
  • now find the app has still with the name that you wrote down (this app may or may not have a generic icon now) and click on it
  • in the next window click “Delete App”
  • then click the Menu-button to get back to the main screen
  • then go to the “App Store”-app –> “Purchased” –> “Not on this iPad” (“Not on this iPhone”)
  • in the list, find the app with the name you wrote down and (re)download it from the App Store by clicking on the ‘cloud with blue downward arrow’-icon behind its name
  • when the app starts downloading, click on the Menu-button to return to the main screen
  • finally, turn restrictions back on if you had any initially (in “Settings” –> “General” –> “Restrictions”)

…that’s it – enjoy !

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fixed : remove icon from behind the Dock

Question :

I somehow managed to move an icon to the outer corner of the Desktop in such a way that there’s no way to select it and move it to another location (or trash it). The document icon even got placed behind the Dock, so whenever I try to select the icon, the Dock is in front of it, and I am selecting or activating something in the Dock…

How can I fix this ?

 

Answer :

If there’s a document icon (or app icon) on your Desktop that you can’t select to use or move the document (or app), try this :

– open the Finder

– in the Finder window that opens, select your Desktop, then select the file (or app)

– now move it to another location on your Mac ; to another folder or to a new folder

– then, when you go back to your Desktop, the file will be in folder you’ve just put it in

…and if you wish, you can even drag & drop it back onto any location on the Desktop.

That’s it !

Enjoy !

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test : affordable iPad styluses compared

Recently I came across a very interesting handwriting-note-taking app for the iPad : Notability

(after reading a lot of reviews and testing a few alternatives myself, I found this was the most useful note-taking app when wanting to use handwriting on an iPad ; the only downside I’ve found so far is it can only export to PDF)

So after I had decided on the app I wanted to use, I had to find an affordable stylus that can be used for handwriting.

The most important selection criteria I needed to test on where :

1- is the stylus responsive and accurate enough for handwriting on an iPad ?

2- does the stylus feel like an actual pen when handwriting on an iPad ?

3- is the price tag affordable, so below € 20, but preferably even below € 10 ?

The 7 styluses I selected are :

Muvit (T-Mobile) iPhone/iPad Stylus [2-pack]

AmazonBasics “Executive” Stylus

Ozaki “iStroke” Stylus+Pen

Boxwave “EverTouch” Micro-knit tip Stylus

ButterFox Micro-knit tip Stylus+Pen

TeckNet “MT-238” Micro-knit tip Stylus+Pen

NewTrent “Arcadia Clickpen” Micro-knit tip Stylus [2-pack]

The main findings of the test :

– rubber tip styluses (AmazonBasics, Ozaki) perform okay in responsiveness, but are significantly less responsive than the ones with micro-knit tips

– since the ‘capacitive touch’ screens used in iPhones and iPads were meant to be used with a finger and not with a stylus, the styluses will always need to mimic a fingertip… that makes the stylus-tip rather bulky and soft… which is a sharp contrast to what you would expect from a handwriting pen : a pointy and hard tip… so ‘actual pen-like’ responsiveness will always be a (small) bridge to far…

– for handwriting a stylus should feel like an actual pen in your hand, so not too light and with a good weight-balance

So, based on these outcomes my preference is [from BEST to WORST] :

1. TeckNet “MT-238” Micro-knit tip Stylus+Pen

2. ButterFox Micro-knit tip Stylus+Pen

3. Boxwave “EverTouch” Micro-knit tip Stylus

4. NewTrent “Arcadia Clickpen” Micro-knit tip Stylus [2-pack]

5. AmazonBasics “Executive” Stylus

6. Ozaki “iStroke” Stylus+Pen

7. Muvit (T-Mobile) iPhone/iPad Stylus [2-pack]

My ‘best buy’ is the TeckNet, with the ButterFox as a very close runner-up, with both of them priced at about € 8 max. I prefer the length of the TeckNet over the marginally better responsiveness of the ButterFox. Like the two test-winners, the Boxwave and the NewTrent both have micro-knit tips also, and even though I really like the idea of the NewTrent’s retractable tip, I would prefer the Boxwave since the NewTrent stylus feels very awkwardly unbalanced in your hand when writing… The AmazonBasics stylus is just plain okay but when handwriting not as responsive as the styluses with micro-knit tips. The Ozaki‘s performance is equal to the AmazonBasics, but the price-difference was 4 times higher, which made the Ozaki “little value for money”… The Muvit stylus is a disaster to write with, it sticks to the screen like chewing gum and it’s way too light & short to feel comfortable ; you’re better of using your index finger for writing…

So…

Happy note-taking !

Enjoy !

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