Tag Archives: 10.8 Mountain Lion

fixed : HP DeskJet 930c can’t print PDF

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Question :

I got an eMail-attachment in PDF, and when I tried to print it from my OSX 10.8 “Mountain Lion” MacBookPro, a completely blank page came out of my HP DeskJet 930c…

And when I tried printing the entire mail (including the preview of the PDF), the eMail-bodytext got printed, but there was a blank spot where the PDF-preview should have been…

What can I do ?

Answer :

For some unknown reason, the HP DeskJet 930c seems to have problems printing PDFs from OSX 10.8 “Mountain Lion”. The only remedy seems to be to install Adobe Reader and print every PDF from there…

…to make printing from Adobe Reader a little easier for you (and something you will not forget when you do not print PDFs for some time), it would be good to set Adobe Reader as the preferred software to open any PDF on your Mac. To do so, do this :

– select any PDF-document’s icon on your Mac

– then press [CMD]+[I] on your keyboard

– in the ‘Get Info’ window that opens, go to the chapter called “Open with:”

– if the grey triangular arrow in front is pointing to the right, click on it to make it point downward and reveal the pulldown-menu that you can should choose “Adobe Reader” from

– after you’ve done that, make sure you also click the “Change All…” button

…now any PDF-document you get on your Mac or in your Mac will open up in Adobe Reader, and you can print it from there

That’s it !

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Enjoy !

fixed : place a picture behind an Excel chart or graph

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Question :

I am using Excel (from Microsoft Office) and I want to put the chart I’ve just made on top of a picture. How can I do that ?

Answer :

In Excel v14 (from MS Office 2011 for Mac), this can be done like this :

1- create the chart

2- select the chart area (you will see a bold, light blue frame around the entire chart area), then click the “Charts>Format”-tab (the purple tab in-between the green tabs), then in “Current Selection” click the “Format Selection”-button

3- in the window that opens select “Fill”, then the “Solid”-tab, and set the “Color:”-dial to “No Fill” and click “OK”

4- select the chart itself (inside the chart area – you will see a black lined square with light blue dots on the corners around the actual chart), then again, click “Charts>Format”-tab (the purple tab in-between the green tabs), and again, in “Current Selection” click the “Format Selection”-button

5- in the window that opens, again select “Fill”, then the “Solid”-tab, and set the “Color:”-dail to “No Fill” and click “OK”

6- then de-select the chart

7- in the upper Excel menu bar that’s fixed in the Finder, select the “Insert”-tab, and from the drop down menu that appears, select “Photo > Picture From File” and in the “Choose a Picture”-window that appears, select the image you need and click “OK”

8- the image will appear on top of your chart, now first resize it (by dragging the light blue corner-dots) and place it over your chart area

9- select the image (again, if it’s not already selected), click the “Format Picture”-tab and remove the background color(s) of the image if you need (using the “Remove Background”-option from “Adjust”)

10- then, also in the “Format Picture”-tab, select the “Reorder”-option from “Arrange”, and select “Send to Back” from the 4 options that appear in the pulldown menu ; your image will now be behind your chart

11- for fine-tuning, if needed, you can now resize or rearrange the image and the chart until the align exactly as you need them to

12- if you want the Excel-cell-grid behind your chart to disappear also, select the area of cells behind and around your chart and select WHITE (or any other color you need) from small triangle-shaped arrow just next to the “Fill Color”-button (the paint bucket icon)

That’s it !

Enjoy !

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fixed : I get a Track Following Error using Roxio Toast

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Question :

Each time I’m trying to burn a DVD+/-R in Roxio Toast, the DVD won’t get burned and I get this error :

The drive reported an error:

Sense Key = HARDWARE ERROR

Sense Code = 0x09

TRACK FOLLOWING ERROR

I can read any DVD or CD on my Mac without a problem, but when I try to record a blank DVD (or CD), I keep getting this error…

…what can I do ?

Answer :

The solution to this Track Following Error is rather simple, even though I couldn’t find it available on the internet anywhere :

this just means your burning laser’s lens is dirty (even if your reading laser’s lens might be clean…)

so…

just get a cleaning DVD of the type that las a small soft brush on it (either with or without cleaner fluid), use it to clean your DVD burner (a.k.a. your SuperDrive) and when done, try burning with Toast again…

that’s it !

———————————————————————————————

some examples of the cleaning DVDs that you could use :

Hama CD/DVD Lens Cleaner

Allsop Ultra ProLens Cleaner

Hama DVD Laser Cleaning Disc

…but, you could also get one from you local electronics shop, just make sure on these :

– get the DVD-version, not the CD-only version

– get the version with the small brush on it ; no need to get one that also requires cleaning liquid, neither for multiple brushes, just make sure the brush is not too hard

– read the fine print on the product description, if it says “not for use in laptops”, it won’t mean that it will definitely not work, it just means it might not work (or even get stuck in) slot-loading SuperDrives like the ones in iMacs, MacBooks and MacBook Pros

– keep in mind that in this case, it’s not “more expensive = better product”, so get the cheapest one you feel comfortable with…

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fixed : this PDF will not print correctly

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Question :

I’ve received an invoice from energy-provider Essent in PDF. In OSX’s Preview the PDF displays perfectly on-screen, but when printed, part of the text is messed up into unreadable text. I’ve called the Essent Help-desk and they told me that this is a Mac-problem that cannot be fixed…

…is that true and isn’t there any solution for this ?

Answer :

The Essent Helpdesk is wrong (I’m sorry…). The problem is that a non-standard font is used in the invoice for which a license of €500 is needed… (this actually is the FrescoSans font family…)

Even though Preview can’t properly print this font, Adobe Reader will…

So, download Adobe Reader (if you haven’t already done so) and open and print the invoice from there.

Simple as that !

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fixed : which fonts are used in this PDF I’ve received ?

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Question :

I want to know what the exact fonts are that are used in a PDF-file someone has send me, but I can’t find a way to do that in OSX’s Preview and I do not have Adobe Acrobat Pro.

Is there any other way to get this info ?

Answer :

Yes !

Even though Preview currently has no solution for this and the Acrobat Pro is probably the easiest way of knowing which fonts are used in a PDF, there are a few alternatives :

Option 1

In Adobe Reader (the free, light version of Acrobat Pro), do exactly as you would in Acrobat Pro :

– open the PDF in Adobe Reader

– go to File –> Properties –> Fonts

that’s it

Option 2

Use the Terminal command-line :

– open the Terminal app

– type ” strings /path/to/document.pdf | grep FontName “, that is :

— type “strings” followed by a [SPACE]

— than drag & drop the PDF onto the cursor in the Terminal

— then typ another [SPACE], followed by a [VERTICAL DASH], another [SPACE] and “grep FrontName”

— then finish with a [RETURN]

that’s it !

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tip : Shared Photo Stream on unsupported Mac

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Question :

I would like to use Photo Stream and the Shared Photo Stream feature on my Mac running MacOSX 10.7, is that possible ?

Answer :

The answer is NO, officially not, but…

…if you’re willing to ‘risk everything’ for it, read on and there just might be an option for you…

Photo Stream is a great feature of iCloud, to upload your iPhone and iPad pictures straight to iCloud. Too bad, that on a Mac, it’s photos are only accessible from iPhoto 9.2.2 (or Aperture 3.2.3) or newer running on MacOSX 10.7.5 or newer…

And on top of that : Photo Stream is only supported for your primary iCloud account.

If you want to import/view photo’s from another iCloud account, you need to do that from a ‘Shared Photo Stream’. Only when running iPhoto 9.4 (or Aperture 3.4) or newer on OSX 10.8.2 or newer, you have the option to subscribe to a ‘Shared’ Photo Stream besides your primary iCloud account’s Photo Stream.

so… if you’re desperately seeking Photo Stream feature for your Mac, and you are even prepared to ‘risk everything’ (kind of) to get it, you might want to install a patched version of OSX 10.8 Mountain Lion on your ‘old’ Intel-Mac to get it.

For more info, look here :

fixed : install OSX 10.8 Mountain Lion on unsupported Macs

Beware : installing a patched version of OSX 10.8 is unsupported, and not for beginners ! you should not install it on your ‘one and only’ Mac !

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fixed : install OSX 10.8 Mountain Lion on unsupported Macs

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Question :

I read somewhere that it is possible to install the latest version of OSX 10.8 Mountain Lion on my Mac, even though the official installer refuses to install.

Can you give me any directions ?

Answer :

Updated answer :

MLPostFactor has been succeeded/replaced by MacPostFactor, and is now being updated by a new crew of programmers. MacPostFactor also supports installing OSX versions up to OSX 10.10 Yosemite on older Macs. And a new version that supports installing OSX 10.11 El_Capitan is in the works.

For more info (and downloads), go to the info page on MacRumors.com :

http://forums.macrumors.com/threads/os-x-yosemite-on-unsupported-macs-guide.1761432/

 

Original answer :

Yes, thanks to the guys from MLPostFactor, it’s now possible to install OSX 10.8 Mountain Lion (even 10.8.4) on these older Intel-Macs :

Early 2006 (and newer) versions of the iMac and Mac mini

Late 2006 (and newer) versions of the Macbook, MacBook Pro, Mac Pro and Xserve

Early 2008 (and newer) versions or the Macbook Air

…and I must say : “(in my case) it runs smoother than MacOSX 10.7”, but there are a few downsides, especially these ones :

– regular OSX updates are disabled, you can only use a special OSX-update routine

– some (but very little) software is not compatible due to various reasons ; e.g. PhotoBooth, Little Snitch

– the SMB client is not working properly (the SMB server is), so file transfer is crippled

– it’s provided “as-is”, so no support from anyone (neither the developer nor me), and no guarantee it will fully or even partially work in your case (especially not if you do not strictly follow all of the directions !!)

…in short :

!!! THIS IS FOR (RATHER) EXPERIENCED MAC-USERS ONLY, AND SHOULD NOT BE DONE ON YOUR ‘ONE AND ONLY’ MAC !!!

What you need :

– one of the Intel-Macs mentioned above (running MacOSX 10.7 Lion and at least 2GB of RAM)

– an official version of the OSX 10.8 installer, (re)downloaded from the Mac App Store inside your Applications Folder (sorry, pirated versions don’t work…)

– the 32-bit MLPostFactor v3.0 installer-patcher (should be put inside your Applications folder also) you can download from here :

http://www.osxhackers.com/Download.html

or alternatively :

http://mac.softpedia.com/get/System-Utilities/MLPostFactor.shtml

– a full backup of your current harddrive running OSX 10.7 Lion and all your personal files (simply put : “a Time Machine backup of your Mac”)

– a partition of 8GB to create the patched OSX 10.8 installer on ; according to the official directions this should be a partition on your main harddisk called “Install”, but it turns out that ‘if you dare’ you can also use an 8GB USB-stick or an 8GB partition on an external USB- or FireWire-harddisk for this [simply put, MLPostFactor does what Lion DiskMaker does AND includes a patch that’s needed for older Intel-Macs]

– a partition of at least 10GB called “ML” to install the new (patched) OSX 10.8 Mountain Lion onto ; this is will to be your final, ‘new’ harddrive for your ‘old’ Mac… it turns out that ‘if you dare’ you can assign this to your current MacOSX 10.7 Lion harddrive [provided you have a good (TimeMachine) backup]

Exact directions on how to install can be found here :

http://www.osxhackers.com/Installation.html

…or the video that HackerWayne (one of the MLPostFactor developers) has issued :

http://www.youtube.com/watch?v=YqMgrPKfrqM

You should follow the step-by-step instructions above, but just to give a quick impression of the routine :

– make a Time Machine backup and make sure both the OSX 10.8 installer and MLPostFactor are in you Applications folder

– run MLPostFactor to create the patched installer (8GB) for OSX 10.8.4 (or an other version if you prefer that one for some reason…)

– reboot from the patched installer and install the patched OSX 10.8 onto (the desired partition of) the internal harddrive

– this will either end in an error or a white screen (seemingly ‘hung’)

– reboot from the patched installer and run MLPostFactor from there onto the partition you have just installed OSX 10.8 on (= your internal harddrive)

– then reboot from the fresh OSX 10.8 partition (= your internal harddrive)

– if you get a “WiFi: No Hardware Installed”-error, get the KextUtility for OSX 10.8 and install the Edited Atheros Kext for Lion*3

!! REMEMBER : DO FOLLOW THE COMPLETE INSTRUCTIONS THAT CAN BE FOUND HERE :

http://www.osxhackers.com/Installation.html

or the ‘official’ video :

http://www.youtube.com/watch?v=YqMgrPKfrqM

…that should be it !

enjoy !

😉

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