Question : Yesterday I installed iOS 18. so far so good. At least, that is what I thought… but now, when I try to use Apple’s own iOS Translate.app on my iPhone all translations are blurred out when I typ texts that I want translated (curiously, when I speak the same texts in the microphone, they are displayed properly and translations are not blurred out) All translated texts are blurred out, even if I switch languages or restart the app.
What can I do ?
Answer : Easiest solution to this is reinstalling the app. To do that, do these steps : – on your iPhone, find the icon of the translate.app – press & hold the app’s icon until a popup menu appears – in the popup menu, click on ‘Remove App’ – in the next ‘Remove “Translate”?’ popup that appears, click on ‘Remove App’ – now the app will be gone from your iPhone – then, open the AppStore.app on your iPhone – when the AppStore opens, typ “Apple Translate” in the search field – in the list of found apps, scroll down to the app called ‘Translate’ (currently a black icon with a globe grid and a white text balloon with the letter A in it on the left side and a blue text balloon with a foreign character on the right side) – make sure that the developer listed for this app is ‘Apple’ and the type of app is ‘Utilities’ (if you long-press on the app icon, you will see some in-depth info on the app where you can double-check this) – then click the ‘download from cloud’ icon at the right – the download clock icon will now show it is being downloaded and turn into an ‘Open’ button when done – the Translate.app will now be available on your iPhone once again, and it will now work properly – if you want the Translate.app on another page of your iPhone’s icon screens, long-press the app’s icon and choose ‘Edit Home Screen’ from the popup menu
Question : I have an app on my AppleWatch that isn’t working properly. I want to reinstall it.
How do I do that ?
Answer : There are 3 ways of reinstalling an app on your AppleWatch. If you have problems with an app on your AppleWatch, try these first (in any order you like). If the app still doesn’t work properly after trying these 3 options, you should try an erase and reinstall of your entire AppleWatch (outlined in this post).
OPTION #1 The targeted app reinstall via the iPhone‘s AppleWatch.app: – on your iPhone, open the AppleWatch.app – click on the ‘My Watch’ button (bottom left) – scroll down to the ‘INSTALLED ON APPLE WATCH’ chapter and find the app that isn’t working properly – click on it – in the next page that opens, turn the slider at “Show App on Apple Watch’ to OFF (grey-black, not green) – then, click ‘Back’ (top-left) and exit and close the AppleWatch.app – now check on your AppleWatch if the app has been removed from your AppleWatch – if it hasn’t, give it a few minutes to sync and check again – if it’s been removed, reopen the AppleWatch.app on your iPhone – click on the ‘My Watch’ button (bottom-left) – scroll down to the ‘AVAILABLE APPS’ chapter and find the app you want to reinstall – click on it (on the INSTALL-button at the right of the app icon) – see the INSTALL-botton turn into a download progress circle and wait for the downloading to finish – scroll up to the ‘INSTALLED ON APPLE WATCH’ chapter and see that the app is now listed there – then, click ‘Back’ (top left) and exit and close the AppleWatch.app – now, check on your AppleWatch to see that the app has been reinstalled – then, on your AppleWatch, open the app and check if it works properly – if it does, your good to go – if it does not, try one of the other reinstall options
OPTION #2 The complete app reinstall via the iPhone‘s AppStore.app : – on your iPhone, find the corresponding iOS-app of the app that isn’t working properly on your AppleWatch – long-press sonwhere on the screen inbetween the app icons until all icons start to jiggle – click on the small circle with a minus-sign in it (on the top-left) of the icon of the app that is not working properly – when the Remove-popup appears, click on ‘Delete App’ – now, the app will be deleted from your iPhone …and also from your AppleWatch ! – check your AppleWatch to verify that the app has also been deleted there – if not, wait a little until your iPhone and AppleWatch have synced – if so, proceed on your iPhone – open the AppStore.app on your iPhone – find the app that you have just deleted (and that used to give problems on your AppleWatch) – reinstall the app by clicking on the ‘download from cloud’-icon/button next to it – wait for the download to complete and the icon to chang into an ‘Open’-button – click the ‘Open’-button – go to your AppleWatch and see that the app has been reinstalled there also – if not, wait a little longer until the syncing is done – then proceed, by opening the app on your AppleWatch – now check if the app works properly – if it does, you’re good to go – if it does not, try one of the other reinstall options
OPTION #3 The targeted app reinstall via the AppleWatch‘s AppStore.app : – on your AppleWatch, press the Digital Crown once to see your collection of apps – touch and hold anywhere on the display until all app icons begin to jiggle – click on the icon of the app that is not working properly (when the icon is jiggling, it also has a tiny grey circle with an X in it top-left on it) – you will now see a black screen with white letters “Are you shure you want to delete… ?’ and a ‘Delete APP’ and a ‘Cancel’ button – click the ‘Delete App’ button – then your collection of apps will be shown, check that the app is no longer there – now, in your collection of apps, find the AppStore icon (the blue circle with the distinctive white AppStore A in it ; if your vcan’t find it at first, look again, since it will be there as it cannot be deleted) – if you’ve never used the AppStore on your AppleWatch before, you need to activate it by clicking the blue ‘Continue’ button first – then, in the AppStore screen, click the Search-icon (the looking glass top-left) – in the Search screen, skip up the triangular arrow from the bottom (below the word ‘SPACE’) – on the next screen, choose to input the search word using Scribble (writing letters on-screen one-by-one) or Dictation (speaking the search word) – using your input manner of choice, see to it that the search word is somthing like the apps name, it doesn’t have to be exactly righ ( it’s just that the pronounciation should resemble the name of the app you’e rearching for) – then, click the blue ‘Search’-button (top-right) – in the list of reach results, scroll down to the app you want to reinstall and clikc on it’s name – on the page that opens, click on the ‘download from cloud’-icon on the right side – it will now turn into a download progress circle that will finally turn into a blue ‘Open’-button – click on the blue ‘Open’-button – now check if the app works properly – if it does, you’re good – if it does not, try one of the other reinstall options
FINAL OPTION if neither of the 3 reinstall options outlined above has worked to get the app working properly, you will need to erase and resinstall your AppleWatch entirely… To do so, see this post : fixed : VanMoof.app keeps giving No Data error message
That’s it ! One of the above options will help you to reinstall (and fix) an AppleWatch-app
I need the Google Authenticator.app on my iPhone to generate a authentication code for one of the online (Google) services I need to use on my Mac.
This used to work great, but now, whenever I start the Google Authenticator.app it quits during startup…
I already tried shutting down my iPhone and restarting it, but that didn’t help… the problem persists.
So… how can I fix this ?
Answer :
The way to solve this problem with Google Authenticator.app is the same as what you would do with any cashing iOS-app : delete and reinstall.
…but in the current versions of iOS, it is slightly more complicated to remove and reinstall an app from iOS, because Apple has now included the option to delete the app but keep the connected data / information in case you want (or need) to reinstall the app later on.
To delete and reinstall an app from iOS (e.g. Google Authenticator.app), do this :
open the Settings.app on your iPhone / iPad
in the next window, click on General
in the next window, click iPhone Storage
in the next window, find Google Authenticator (or any other app you want to delete and reinstall) in the list of apps on the bottom
note that the list of apps is not alphabetical, but based on the amount of data an app uses… so if you have lots of apps finding the right one may be a little complicated… you will probably need to scroll almost the end of the list, as Google Authenticator is usually listed for about 15MB
click on the name of the app you want to delete (“Authenticator” with the gray-on-white Google’s G logo)
in the next window, click “Offload App” (in blue) first
when done, click the “Reinstall App” when it appears
then exit
then open the Google Authenticator.app to check if it runs & works properly
if it does, your problem is solved !
when the app still crashes, do this :
open the Settings.app
then click on General
then click on iPhone Storage
then find (Google) Authenticator in the list of apps, and click on it
now, in the next window, click “Delete App” (in red)
BEWARE that this does delete all additional data and info that was stored with the app on your iPhone ; if that’s passwords that you have in iCloud (or somewhere else in a cloud service, on your computer or offline in writing) you’re okay… but if it might be photos, videos or documents that you do not want to lose… do NOT click “Delete App”, and try “Offload App” again
then exit
now open the AppStore.app
click on the Search-button (bottom right)
click on the seach-line (in gray, on top, with the looking glass and “Games, Apps, Stories and More” in it)
then typ the app’s name : Authenticator
then click the Search-button
in the window that opens, scroll down to the app you need (make sure it’s exactly the one you need, since sometimes various publishers have apps with very similar naming)
then click the blue Get-button next to the app’s description to reinstall the app
when done, open the app and check if the app runs & works properly
Since I upgraded to macOS 10.15 Catalina, I had to buy the new version of my beloved EyeTV app. So after buying the all new EyeTV 4 (64bit) at Geniatech (who took over EyeTV from Elgato) I installed the app, but whenever I try to run it, I get an “Application not responding” error. I have tried reinstalling the app, but that doesn’t help. I’ve also tried to download and install a newer version, but that doesn’t help either. Deleting the preferences (using the EyeTVreporter.app) doesn’t help either. Even uninstalling EyeTV and all associated files completely (using the EyeTVreporter.app) and then reinstalling doesn’t fix this either…
This is so strange, because EyeTV 4 Beta was running fine on this same Mac…
What can I do ?
Solution :
The problem is not in EyeTV, it’s in the new extremely strict security and privacy settings that are new to macOS 10.15 Catalina.
To fix this, do this :
quit the EyeTV app by clicking on it’s icon in the Dock while pressing the ALT-key on your keyboard
in the popup menu, the regular ‘Quit’ option will now turn into ‘Force Quit’
click on ‘Force Quit’ and make sure EyeTV app is quit (so there is no longer a black dot below it’s icon in the Dock)
click on the Apple-icon in the top menu bar of your screen
from the pulldown menu select System Preferences
make sure you are in the System Preferences window (main window), if not, click the  ‘dots in a grid’-button in the top menu bar of the window
in the System Preferences window, click on Security & Privacy (iron Home icon with circular dial on it)
in the Security & Privacy window, click on the ‘Privacy’ tab
in list on the left, click on ‘Files and Folders’
in the list that now appears on the right, scroll down to EyeTV and put a checkmark at ‘Documents Folder’
if you get a popup warning “EyeTV will not have access to files in your documents folder until it is quit” click the “Quit Now”-button
I used to use Microsoft’s SkyDrive without any problems in recent months. Recently Microsoft has changed the name of the app and the service to OneDrive, so I have ‘upgraded’ the app from the Mac AppStore, and it has run okay, but with various connection problems (maybe because I renamed the SkyDrive folder to the new OneDrive folder, so I didn’t have to move or duplicate files and pictures).
But that’s least of my worries. When I try to startup the OneDrive app now, I get an error message, indicating that I need to reinstall the OneDrive app. As this app is downloaded from the Mac AppStore, I looked up OneDrive in there, and it indicated “INSTALLED”, but there’s no option to reinstall…
How do I reinstall this app ?
Answer :
The solution is rather simple, but you might not consider it ‘obvious’ or ‘well documented’ in OSX :
– open the “Applications Folder”
– find the corrupted app you need to reinstall and drag it to the Trash
– open the “(Mac) App Store”-app, and find the app you need to reinstall
– when you’ve found it, you will see that it now indicates “INSTALL”, so just (re)install as usual
MacManus.nl 